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Villas Caroline

Flic En Flac, Mauritius
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Villas Caroline
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Ranked #10 of 18 Hotels in Flic En Flac
A recent review
3 of 5 stars reviewed 1 week ago
Katlego2000 Centurion, South Africa
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569 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Centurion, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Basic hotel with no frills at all. The food was more Chinese and not exciting. They said they provide "pancakes" at 17h00 and in the seven days we were there they only had pancakes on the one day. Nice for the kids if you take the full board, drinks throughout the day. They had kiddies activities on some days, Hotel... More 

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Cape Town, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Even though we were determined not to be dissapointed,it seems the travel Gods were determined to push us to the limit.We arrived at 10:30 in the evening,and the front desk did not know we were coming,kitchen was closed and there was no food available for two weary travellers.Then we had to wait for an hour before they found a key... More 

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Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear wearytraveller 242, Thanks very much for your comments left on Trip Advisor, which show your discontent, following your recent visit at our hotel, and would like to re-assure you that your remarks have been dealt with and sent to our corresponding departments, so that we can better the service we are offering. We have already tackled the most issues... More 

west yorks
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed June 13, 2015

This lovely hotel has the best location of Flic en Flac beach, every room has a sea view of soft sand and turquoise warm waters. Our original room was a superior renovated room with rain shower, we changed the room purely for a room which has steps virtually leading to the sand, the room was not renovated but had a... More 

Was this review helpful? Yes 2
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear sharonWestYorks, It is so lovely to read all your appreciation of our hotel, with one of the best descriptions available of Villas Caroline on Trip Advisor. We would like to thank you for your good comments about the buffet and the all-inclusive drinks, and also our local animation guy. We will definitely send your warm regards to all our... More 

East London, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

We had our first overseas trip to Villas Caroline as a family through Thompsons in December 2013. Children were aged 6 & 9. The resort is small but not in a negative way. It was big enough for our family. The beach was big and beautiful. Water very clear that we could snorkel right from the beach. Our room was... More 

Was this review helpful? Yes 1
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Mandy G, It's with great pleasure that I have read your comments which actually show our commitment towards our clientèle for the past years and we have kept on improving, thanks to all remarks posted on Trip Advisor. We are very grateful for the way you have presented our hotel, and we probably have the best beach in Flic-en-Flac,... More 

Nazeing
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 4, 2015

What a superb place for a wedding reception, large dining area and dance floor fronting on to a lovely beach with gorgeous sunsets. The food, buffet style, was excellent and plentiful and the waiting staff were friendly and helpful. The only reason for not giving an excellent overall rating was that, and I'm being a bit picky here, the bar... More 

Was this review helpful? Yes 1
Vikash S, Responsable relations clients at Villas Caroline, responded to this review
Google Translation

Cher AliNazeing, Nous vous remercions d'avoir choisi Villas Caroline pour votre réception de mariage et pour vos commentaires élogieux à... More 

Mauritius
Level Contributor
2 reviews
3 of 5 stars Reviewed May 27, 2015

Very nice location spot.. gorgeous sunset.. fantastic beach.. small and cosy hotel.. The quality of the food was really good, but there not a large variety in terms of choices. On the other hand, the service at the restaurant was relatively slow. We were a group of 16pax and enjoyed the weekend spent at Villas Caroline!

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Vikash S, Responsable relations clients at Villas Caroline, responded to this review
Google Translation

Chère 693Aur_lie_A693, Je vous remercie pour vos bons commentaires que vous avez partagés sur Trip Advisor suite à votre récent... More 

Vanderbijlpark, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

We were 20 people that went and what a time we had. If you are looking for non stop party, this is the place. Not the best service or food, but who cares if you party morning to night. Best beach in Mauritius by far.

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Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Hi Jannetteprentice, Thanks for your short but sweet comments, and for a group of 20, you surely did party hard and we are really grateful that you had chosen Villas Caroline. We have used your comments/proposals during your stay and are working on a few issues that were discussed, to better our service. Hoping to see you very soon for... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

My husband and I came for our honeymoon. We had the most memorable time. The room was superb with a lovely view. The staff at the bar and restaurant are very welcoming and helpful. The chef made a real effort to make sure that my husband could eat vegetarian every evening. The animation team is fantastic and they really know... More 

Was this review helpful? Yes 4
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Hi Marion E, once again congratulations... and we are delighted to have helped to make your honeymoon period memorable. We will let our bar, restaurant, animation team and the chef who have played a great part in your stay. Thanks very much for for having chosen Villas Caroline and wishing you all the best in your conjugal life, we will... More 

Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 12, 2015

As other people have said, the sunset is beautiful. Snorkelling was great. Accomodation was fine (we had one standard and one superior rooms). The staff could not have been more helpful. The buffet could have been better. They often made Chinese dishes which were not great. The ingredients were really good and if they went down the French taste, they... More 

Was this review helpful? Yes 7
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear walkdontwalk, we are really very grateful that you had chosen our hotel for your family holidays, and are very appreciative of your comments which will definitely help us going forward. Please note that we have from the last weeks been bringing a lot of changes to our buffet and we have also added a "mauritian food tasting", just before... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 29, 2015

Excellent place for holiday, small two-storey villas right on the wide sandy beach of Flic-en-Flac. The rooms were sparingly furnished, but quite enough for a seaside holiday, and there was an excellent and big balcony with breathtaking look on the beach with palm trees just about 25 steps ahead, and everything worked perfectly. The villas are very well placed, all... More 

Was this review helpful? Yes 11
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Gabor F, thank you very much for all your comments, which undoubtedly will help us to give a better service to our future guests with a very nice description of our hotel and your appreciation of our free umbrellas, sunbeds and our restaurant/ the daily food. Of course, most staff and our population in general are bilingual (French &... More 

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