With a few exceptions - such as the very pleasant concierge, the housekeeping and a few people in the restaurant the service was shockingly bad. We travel a lot and are always very polite to all staff. However, as soon as we arrived we felt the rudeness of the receptionists who were clearly irritated at having to deal with our... more

We have stayed in the hotel for one week and was very pleased by the friendliness of the staff, quality of the service and the excellent food. Although we had some complaint at the beginning, the reaction time and the results were much better than expected. The overall atmosphere is very relaxed, suitable mainly for the couples as the hotel... more

We have been to quite a few hotels in Mauritius and this year, we decided to try The Sands. It is a nice hotel and the staff in the restaurants are lovely and I probably had the best spa treatment there. However, compared to other 4 star hotels in Mauritius, The Sands was rather disappointing. Upon our arrival, the lady... more

Just arrived home (UK) after a glorious two weeks at The Sands - the white powdered sand beach was ideal for both relaxation and/or water sports with more than enough loungers and shades/umbrellas for guests even at maximum capacity (92 Rooms). The infinity pool just has to be seen to be fully appreciated and once again ample loungers. Even at... more

My partner and I chose the Sands resort to hold our wedding, and our experience could not have been better. From the moment we checked and were greeted with warm towels by the concierge the staff could not have been more friendly welcoming and attentive. The hotel itself is in a beautiful setting with it's own beach and is clean... more

Just returned from a special birthday/anniversary trip to The Sands and it was wonderful. The staff were always helpful anf friendly without being false and 'sugary' - nothing was too much trouble. The hotel itself is set in very pretty gardens and a minute away from the beach (which is beautiful) and the sea. There are plenty of sunbeds both... more

everything was as expected , even better , especialy the food . the chef is always here and very professional , andf seems to be a very goog team leader more

trip booked through- makemytrip.com I took this trip to mauritius along with my wife and was looking for a comfortable stay peppered with luxury. Location: resort is located on the western side of the island inline with other prominent hotels as hilton , sugar resort etc. Place is 40 mins walk from the nearest stores where you could buy some... more

We spent a week here in late September 09 and left feeling a little underwhelmed by the hotel, particularly the ridiculously overpriced food and drink. We went half board but this only entitles you to eat in the Tamarind restaurant. The three other 'eateries' (Spices, Pink Peppercorn and Dolphin Bar) weren't included which limits you significantly. There appeared to be... more