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All 18 Flic En Flac hotels

Sofitel Mauritius L'Imperial Resort & Spa

5.0 of 5 Hotel   |   Flic En Flac, Flic En Flac, Mauritius
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Ranked #6 of 18 Hotels in Flic En Flac
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
batubristol Bristol
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889 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Mauritius L'Imperial Resort & Spa
See the most recent reviews
Bristol
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This review is somewhat overdue, this was our fourth visit to the Sofitel Imperial Mauritius, and as you may guess from the number of times my wife and I have returned to this hotel, we both think very highly of this hotel. We have been taking holidays on Mauritius for the last 10 years, staying at various hotels around the... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, First of all, allow us to thank you for your loyalty to the Sofitel L'Imperial Resort and for taking the time to share your review of our Hotel on TripAdvisor. We are thrilled to learn that you thoroughly enjoy your vacations at each visit and that our services meet with your expectations. Your appreciations have been... More

Tehran
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

everything about this hotel is 5 star; the amazing pool, the great cuisine, wonderful breakfast and most importantly the child care services. We enjoyed our stay, made more pleasant with the presence of warm and friendly staff.

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much for sharing your views of our hotel on TA. It is always a pleasure to receive positive feedback and we are delighted to learn that you indeed thoroughly enjoyed your stay and the services extended to you by our warm and friendly staff. We look forward to the pleasure of your next... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2014 via mobile

We enjoyed our stay at Sofitel, the Staff was very friendly and Cordial. Special mention about Darina at the Reception and Shiela at Ravinala Restaurant. They were very helpful. There is an India chef Mr. SHARMA who cudnt make anything tasty. We had a bad tym for food specially when we r pure vegetarians. Even d name tags of d... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share your view of our Hotel on TripAdvisor. We are so glad to learn that you enjoyed our Hotel and the services provided by our Staff with a special mention to Darina and Sheila. We are sorry that you did not find our vegetarian food offers satisfactory and shall... More

Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

Beautiful hotel, courteous staff, family friendly! There's a lovely pool and gorgeous beaches. Perfect for little ones! I found the good a fancy for my taste, and typically French! But I like simple food :P but a wonderful hotel and a wonderful holiday!

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Thank you for sharing your views of our Hotel on TripAdvisor. We are so glad to learn that your stay has been "wonderful" and that you enjoyed so much the facilities and accommodation. It is always a pleasure to receive positive feedback from our valued Guests. and we shall share your appreciation with our staff who will all... More

Wolverhampton, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

We stayed at this hotel for 1 week in August. Overall staff were polite and friendly, hotel is very clean. Lots of free activities and sports which are not always made clear. Be sure to enquire about tennis courts, boat trips and spa. Lots of wildlife around. One swimming pool and a beach is what this hotel has. We had... More

Was this review helpful? Yes 3
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for sharing your comments on our Hotel on TripAdvisor. We are delighted to learn that you had an excellent stay and that the services in general were up to your expectations. Regarding your comments on the limited choice of Indian food, we would like to point out to your kind attention that our Indian... More

Mauritius
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 30, 2014

This hotel is really wow... we have been there before for a Tepanyaki Dinner, but actually staying there is different... the hotel was really nice. The weather was not that good the first day but the second day was just wow... the food is really good, the service was really nice. the room was enormous with a bathtub and the... More

Was this review helpful? Yes 3
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for taking the time to write your opinion of our Hotel on TripAdvisor. We delighted that you enjoyed your stay and had a great experience of our Spa and that the services in general were up to your expectations. We have shared your feedback with our Team who is all the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014 via mobile

We stay in sofitel for one week from 23 to 29 august to celebrate 25 year s marriage.... The place is really magic: quiet, organized and most of all the personel Who works here is always kind ready to help you all the time!!! We are completely satisfacted from Sofitel Imperial Mauritius πŸ‘πŸ‘πŸ‘

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Allow us to congratulate you on your 25th Wedding Anniversary! We are delighted to learn from your feedback that you enjoyed your stay at the Sofitel L'Imperial Mauritius and that the services were up to your expectations. We shall share your appreciation with our Staff who will all the more be motivated to excel in their... More

Oswestry, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 27, 2014

Visited here a couple of years ago but browsing through TA brings back fond memories of this Hotel and Mauritius which is a beautiful island. We have a lovely time and what made it's was the staff who could not have been friendlier or more helpful. Food was amazing and room had fantastic views over the white sands and turquoise... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, We are delighted your stay was great in Mauritius and at the Sofitel L'Imperial Resort and we would like to thank you for sharing your views on TA. It is indeed heartwarming to learn that you enjoyed the services of our staff and found the food amazing and location fantastic. We hope to have the pleasure... More

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed August 25, 2014

Very good location. Nice beach with a natural lagoon which lets you explore all the water activities in a safe manner. The boat house staff was helpful and so was the concierge - who helped us make a few bookings with Casela etc. We thought that the service was quite slow - maybe we've spoilt by our Asian trips and... More

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, We are delighted to learn that you spent a great time at the Sofitel L'Imperial and at the So Mauritius and would like to thank you for sharing your views on TA. Your remarks have been taken up with the Housekeeping and Reservation Departments for corrective measures. Reiterating our thanks to you for your positive remarks which will... More

1 review
5 of 5 stars Reviewed August 20, 2014

Received excellent service. Check in took a little more time than expected. However we were upgraded to a better room because of the honeymoon deal. In the evening we were offered champagne drinks and dessert on the house. Small thing but it goes a long way. A definite plus for the hotel. Very friendly and helpful staff. The only thing... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for your positive feedback of your stay. We are delighted to learn that your stay has been up to your expectations and that you appreciated the friendliness and helpfulness of our staff. Your remarks will certainly assist us in improving our services. We hope to have the honour of your visit... More

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Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Flic En Flac, Flic En Flac, Mauritius
Phone Number:
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Number of rooms: 191
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Also Known As:
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac

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