We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 Flic En Flac hotels

Sofitel Mauritius L'Imperial Resort & Spa

5.0 of 5 Hotel   |   Flic En Flac, Flic En Flac, Mauritius
Hotel website
Hotel amenities
Special Offer
save up to 35%
Save Saved
You added Sofitel Mauritius L'Imperial Resort & Spa to your Saves list
Sofitel Mauritius L'Imperial Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
83%
Ranked #6 of 18 hotels in Flic En Flac
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Kareen L
  • Reviews (844)
  • Photos (792)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (63)
  • Location
  • More
Write a Review

844 people have reviewed this hotel

Traveler rating
    475
    213
    95
    42
    19
See reviews for
223
457
25
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Received excellent service. Check in took a little more time than expected. However we were upgraded to a better room because of the honeymoon deal. In the evening we were offered champagne drinks and dessert on the house. Small thing but it goes a long way. A definite plus for the hotel. Very friendly and helpful staff. The only thing... More

Was this review helpful? Yes
Mauritius
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a night there in May 2014, had a relaxing time. Everything was clean and well presented. The room was fab. Food at the restaurants was ok. I also went to the spa, used the hammam, and strolled in the dedicated relaxing area it was amazing. Good place to go for a weekend get away. Although priced a bit on... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for recommending our hotel on TripAdvisor. We are delighted to learn that your stay has been pleasant and that you enjoyed the room as well as the other facilities as the Spa and that you had a relaxing time. We look forward to the pleasure of another visit and thank you... More

Beau Bassin - Rose Hill
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

really liked it!! when i checked in the room, did not want to leave it because the bed was so comfortable!! the best ive seen in a hotel.. the food during dinner and breakfast also was awesome and wide range available.. worth its price

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Mr Krishna, Thank you very much indeed for having shared your review of our Hotel on TripAdvisor. We are pleased to learn that you enjoyed the "heavenly" comfort of the Sofitel MyBed which is a standard in all Sofitel Hotels. We look forward to the pleasure of your visit soon again at the Sofitel L'Imperial and thank you for... More

Johannesburg, South Africa
Contributor
20 reviews 20 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We visited this hotel after a scenic day out for lunch and cocktails. The entrance of the hotel is shocking - I actually asked if it was a 5 star hotel. Decor tired, water feature at the entrance was green. Gardens poorly maintained and generally very shabby looking. I have stayed at the Sofitel brand in Cairo and Bangkok and... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to post your review of our Hotel on TripAdvisor. We are sorry that your visit and our service were not up to your expectations. We did encounter a problem with the pond at the entrance and will not delve into intricate technical details and are now in the process of... More

Chertsey, United Kingdom
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It takes around 30-45 min by taxi from the airport, depending on the traffic, but this hotel on the west side of the island is stunning. It is self-contained, which is good because the nearest village - Flic en Flac is a couple of kilometers away.Built in an open style, with seasoned wood beams and large overhangs to keep the... More

Was this review helpful? Yes 2
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for sharing your review of our hotel on TripAdvisor and your detailed description of our Resort which affords the reader a very good impression indded. We are delighted to learn that your stay has been enjoyable and that you enjoyed the comfort of your room and the dinners at the Chinese Restaurant and Japanese Teppanyaki tables.... More

New York City, New York
Top Contributor
77 reviews 77 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed 4 weeks ago

An exceptional exchange with the exercise room attendant: the room closes at 9pm, I showed up at 8pm and he was demonstratively unhappy to see me arrive. The room has two televisions, and the exercise cycles have no headphone jacks. When I asked to have the movie on screen 1 shown on screen 2, he accommodated me, but left the... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for having shared your review of our hotel on TripAdvisor. We are very sorry that some services did not quite meet your expectations and would like to apologize to you for the poor customer service you experienced. We are investigating your complaints and shall take appropriate measures to prevent reoccurence. Reiterating our thanks for your review... More

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2014

The hotel is beautiful. Our room was big and nicely decorated. We enjoyed the breakfast buffet and the variety it offered, fresh fruits, pastries, pancakes, omeletes, fresh bread and coffee anything you can think of. We enjoyed mostly dinners. There was so much to choose from and everynight was a different theme. Our favorite was the Mauritian night, with all... More

Was this review helpful? Yes 4
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for having taken the time to share your experience at the Sofitel Mauritius L'Imperial Resort. We are delighted to learn that you loved your stay at our resort and enjoyed the room, facilites and the mealtime experiences. We shall transmit your appreciations to our Staff who pampered you; they will be... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

I am still at the hotel. I arrived a week ago and I will be staying 12 days more. After a week I believe I have collected sufficient experience. The hotel is pretty. I have used the restaurants, the pool, the gym the spa and water sports. All of them very good and very friendly staff. The location is good,... More

Was this review helpful? Yes 2
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for sharing your opinion of our Hotel on TripAdvisor . Upon reading your remarks, our Rooms Division Manager met with you. As explained, the terrace lighting required a half day intervention due to a technical issue. You have been moved to another room where you can enjoy the rest of your stay. We apologize on behalf... More

Emirate of Dubai, United Arab Emirates
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 14, 2014

Beautifull hotel, great location, excellent staff BUT.................. The FOOD is not even a 3 star. The school cafeteria has better food than the food in a lunch restaurant. Our travel agent recommended us to take a full board...... And I would not recommend it to anyone as it is a very limited choise of 2 dishes with no standards, no... More

Was this review helpful? Yes 3
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Thank you for taking the time to share your review on TripAdvisor. We are so sorry that you have been disappointed with the quality of our lunch, please accept of apologies. Your remarks will be forwarded to our Chef who will work with his team to improve our offers at lunchtime. We are pleased to learn that you... More

County Tipperary, Ireland
Top Contributor
89 reviews 89 reviews
75 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 6, 2014

the hotel is set in beautiful grounds right on the beach in flic en flac. the Japanese garden is particularly tranquil and attractive. the breakfast staff are extremely helpful. Christine at the Boathouse is a credit to the hotel and our room was always very clean. our outlook was extremely attractive from the balcony and the beds were comfortable. lots... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for having shared your review of our hotel on TripAdvisor. We are pleased to learn that you enjoyed the location as well as most of the services. We would like to apologise however, for the inconvenience you mentioned and encountered during your stay. Your feedback which will be shared among our... More

Owners: What's your side of the story?
If you own or manage Sofitel Mauritius L'Imperial Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Mauritius L'Imperial Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Flic En Flac, Flic En Flac, Mauritius
Phone Number:
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Priceline, Tingo, Hotels.com, ACCOR, BookingOdigeoWL, Venere and Jetsetter so you can book your Sofitel Mauritius L'Imperial Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac

792 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (782)
Viewed
Pool/beach area (230)
Viewed
Dining (56)
Viewed
2:21
Videos (1)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (157)
Viewed
View from room (66)
Viewed
Family/play areas (2)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (1)
Viewed
Other (192)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Flic En Flac with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#6 Family Hotel in Flic En Flac #6 Spa Hotel in Flic En Flac #6 Romantic Hotel in Flic En Flac #6 On the Beach Hotel in Flic En Flac #6 Luxury Hotel in Flic En Flac
Hotel Class
Official Description (provided by the hotel)
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 
Number of rooms
191

Questions & Answers

Questions? Get answers from Sofitel Mauritius L'Imperial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer