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All 18 Flic En Flac hotels

Sofitel Mauritius L'Imperial Resort & Spa

5.0 of 5 Hotel   |   Flic En Flac, Flic En Flac, Mauritius
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83%
Ranked #6 of 18 hotels in Flic En Flac
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
munster4ever Dublin
  • Reviews (824)
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  • Room tips (59)
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824 people have reviewed this hotel

Traveler rating
    470
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin
Top Contributor
81 reviews 81 reviews
70 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is set in beautiful grounds right on the beach in flic en flac. the Japanese garden is particularly tranquil and attractive. the breakfast staff are extremely helpful. Christine at the Boathouse is a credit to the hotel and our room was always very clean. our outlook was extremely attractive from the balcony and the beds were comfortable. lots... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for having shared your review of our hotel on TripAdvisor. We are pleased to learn that you enjoyed the location as well as most of the services. We would like to apologise however, for the inconvenience you mentioned and encountered during your stay. Your feedback which will be shared among our... More

Zurich, Switzerland
1 review
3 of 5 stars Reviewed 1 week ago

Pleasant stay at Sofitel Impèrial Mauritius - but... Nice room, fine food, nice location. Had to complain several times about noise (extremely loud music from rezeption/bar) until 12 p.m! It was impossible to sleep. Very unfriendly und not professional treatment from night-manager (23 May); he replied "we have other customers..." and finally hung up.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for having shared your feedback on TripAdvisor following your stay at our property . We are pleased to learn that you enjoyed the "nice room, fine food and nice location" and would like to sincerely apologise for the noise disturbance from our evening entertainment. We hope that the above inconvenience did not tarnish the happy memories... More

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

I spend two and a half week at this amazing hotel in March 2014 with my wife and son. What an amazing hotel! Beautiful surroundings combined with an extremely nice and helpful staff. A special thanks to Jennifer, Joy, Claudine and Alvin for making our stay perfect! The only downside is that we found the food and beverages a little... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you very much indeed for your very positive review of our Hotel on TripAdvisor. We are delighted to learn that your stay has been "perfect" and that you enjoyed our "amazing hotel with beautiful surroundings with extremely nice and helpful staff. We shall share your appreciations with our Team who will all the more be motivated to... More

Kfar Saba, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

great location, great beach, most of the water activity are free wonerful design we really recommend going to all of the restaurants very high quality and service, great value for money we would like to mention Mary jane from the reception desk she was very nice and helpful to us from the beginning till the end, it was a shame... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you very much indeed for having shared your experience at our Hotel on TripAdvisor. We are delighted to learn that your stay was up to your expectations and will share your appreciation with our Ambassadors, particularly Mary Jane who provided an outstanding service to you. I am sure that your review will all the more motivate our... More

Quatre Bornes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed there from 22nd to 24 the june 2014. Overall: not bad I will start with the cons and will end up with the pros Cons: Upon arrival, the gate woman lift the open but we were not even showed the way to the parking nor the way to the reception desk. I admit that the parking is not so... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Mrs Anusha, Thank you for taking the time to share your detailed review of our Hotel on TripAdvisor. We are pleased to learn that some services did meet your expectations and would like to apologize for the "cons" and mishaps you encountered upon arrival. Your comments will undoubtedly assist us in improving our service to our valued Guests. Thank... More

Mauritius
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb hotel and Excellent Service! Excellent location with many facilities like bus top, shopping mall, pharmacy, clinic, restaurant.. Very spacious bedroom with bathroom, toilet etc.. No need to bring lots of stuffs.. you get them free. Yes FREE.. The rooms are equipped with hairdryers, iron, iron table, needles, yarns, glass, brush, umbrella, safe, body lotion, cotton bud, shampoo, 2 bottles... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Mrs Nooreenah, Thank you very much indeed for having shared your review of the Sofitel Mauritius L'Imperial Resort on TripAdvisor. We are delighted to learn that you thoroughly enjoyed your stay in our "superb hotel with excellent service" and that the facilities were up to your expectations. We hope to have the pleasure of welcoming you back for another... More

Mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great stay , good facilities , , ,good rooms and sleep . . If u r vegetarian u will have some issues , problems , as they have limited options for veg food and need to talk to chef every day and brief him , which is something one would not appreciate . . Need to improve and have more... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for having shared your review of our Hotel on TripAdvisor. We are pleased to learn that you had a "great stay" and that the services we provided were up to your expectations. Regarding your comments, please rest assured that we shall work out more vegetarian options for our valued Guests. Thank... More

Maputo, Mozambique
1 review
5 of 5 stars Reviewed May 22, 2014

I have so much holiday experience in South Africa and Europe. Sophitel is a hotel with great dignity on all aspects. Many words are said by other people in a negative sense that I do not agree. The price and quality of services in general is very good. The entire staff is made up of very delicate and very profissinais... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you very much indeed for the great review you shared on TripAdvisor. We are so pleased to learn that your stay at our property was indeed enjoyable and that you appreciated our hotel and services which you found professional. We shall share your appreciation with all our Ambassadors who will be indeed very motivated to continue on... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2014

Arrived at the hotel around midday and was greeted by a lovely young lady named Justine. She was great at taking care of the registration and explaining to us the hotel. The room we were given however was a bit of a walk to the main restaurant or the reception and the since we were on the third floor the... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for the great review of our Hotel you shared on TripAdvisor. We are delighted to learn that you enjoyed the facilities as well as the services of the Sofitel Mauritius L'Imperial Resort & Spa. We are sorry however to learn that the room allocated to you was too far for your mother. We would certainly have... More

Bern, Switzerland
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

We stayed 3 weeks in this Sofitel and almost everything was perfect. We read some reviews and chose this as it is located in Flic en Flac, a great place for diving and seemed to offer what we need. Staff is very friendly and helpful. Food is excellent, with different topics in the main restaurant and two (three, Japanese tables... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you very much indeed for the great review you shared on TripAdvisor. We are thrilled to learn that your stay was "almost perfect and the staff was friendly and helpful, the food excellent". We shall share your appreciations with our Staff who will be all the more motivated to strive to extend the perfect service to our... More

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Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Flic En Flac, Flic En Flac, Mauritius
Phone Number:
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
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Also Known As:
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac

781 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#6 Family Hotel in Flic En Flac #6 On the Beach Hotel in Flic En Flac #6 Spa Hotel in Flic En Flac #6 Romantic Hotel in Flic En Flac #6 Luxury Hotel in Flic En Flac
Hotel Class
Official Description (provided by the hotel)
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 
Number of rooms
191

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