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All 18 Flic En Flac hotels

Sofitel Mauritius L'Imperial Resort & Spa

5.0 of 5 Hotel   |   Flic En Flac, Flic En Flac, Mauritius
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Sofitel Mauritius L'Imperial Resort & Spa
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83%
Ranked #6 of 18 hotels in Flic En Flac
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
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769 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is the most beatific hotel I had ever seen in my life. Everything here makes you want to stay here for ever!! But, the maintenance in the room is rather low. Also the service will make you wait for your drinks. But worth every rupee.. Even the attractions here are included: catamaran rentals, snorkel tour, paddle boats and kayaks.... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for taking the time to share your review on TripAdvisor; we are delighted to learn that you stayed in "Paradise" . We have also noted your remarks regarding maintenance of rooms and slow drinks service. Your remarks are indeed a crucial element in fine-tuning our services for our future guests. Please rest assured that we are... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The view when you first arrive at the Sofitel is breathtaking. The decor of the hotel has been carefully thought out to offer optimum views of this idilic island. We were very impressed. However the lack of music throughout the hotel does take away from the atmosphere. We upgraded to a 'suite' which turned out to be a villa in... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for posting your comments on TripAdvisor. We are glad that overall you enjoyed your stay with us and we hope you will keep nice souvenirs of your Mauritian holidays. We also appreciate your constructive comments which are valuable as they will allow us to improve our service. Please extend our sincere apologies for the... More

Lothian, Scoltand
2 reviews
4 of 5 stars Reviewed 1 week ago

Welcome: Grand open-plan entrance with fountains and bridges and a stunning view of the Indian Ocean. Check -n was friendly,timely and immediate impressions were good. However there was no background music in reception or in the adjacent bar area on arrival which resulted in a general lack of ambiance. We ordered Champagne on arrival and drank it in silence in... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share your feedback of our Hotel on TripAdvisor. We are pleased to learn that you had “a marvelous stay in a marvelous hotel’ and appreciated most of our services. Regarding your comments concerning the staff attitude, rest assured that we shall address this problem with our Team. Thank you... More

New Delhi, India
Top Contributor
78 reviews 78 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 1 week ago

Like any top end resort, Sofitel is beautifully designed too, fronting the Indian Ocean. I was really excited to reach at the end of a long day. Check in took a while. I was immediately greeted at lobby and given a nice welcome drink. From there it all went downhill. Over the next five days, I had my worst stay... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for taking the time to go into a lengthy and detailed description of your stay you shared on TripAdvisor. We are very sorry for the service you experienced at our Hotel, please allow us to extend our sincere apologies for every single mishap you mentioned. However, allow us also to strongly correct your impression that our... More

Monaco-Ville, Monaco
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel ! Totally renovated.. like new. So beautiful !!!! The stuff very kind and friendly. Many things to do.. the spa is so good.. we had a wonderfull massage.. You should try the gym as well ! Every night they have live music .. different little local groups singing and dancing. We spent 4 days at the hotel without... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
Google Translation

Chère Madame, Nous tenons à vous remercier pour votre avis sur notre hôtel sur TripAdvisor et sommes très heureux d'apprendre... More

Romania
Contributor
20 reviews 20 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually write my reviews right after the journey. This time took me 4 months to decide to write. I needed to let my memories settle down in order to write an objective review. Mauritius was our first exotic destination and we traveled there part of our honeymoon trip. We hadn't a honeymoon offer because we traveled long after our... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, We were absolutely thrilled to read your review on our Hotel on TripAdvisor and would like to sincerely thank you for taking the time, 4 months after your trip, to share your objective review with travelers worldwide and to recommend the Sofitel L'Imperial Resort & Spa. We are glad you enjoyed the destination, the people are... More

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I, regretfully, could only stay at this beautiful resort for two days and one night. But it was the most luxurious and heavenly experience I think I have ever had. The staff was extremely helpful. I ended up in Mauritius for business, and my boyfriend from back in the States wanted to set up a sweet surprise. The staff worked... More

Was this review helpful? Yes 1
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, We are absolutely thrilled to learn that the Sofitel L'Imperial experience was such a blast and cannot thank you enough for sharing your beautiful feedback with travelers worldwide. We are delighted that you had such a "luxurious and heavenly" experience in Mauritius and we look foward to a future visit from you, along with your boyfriend of course,... More

Kennett Square, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed March 3, 2014

The Sofitel Mauritius L'Imperial Resort and Spa is truly one of the crown jewels on the island of Mauritius. Everything from the luxurious hotel room, to the beautiful pool, the calm Indian Ocean, the bountiful food and the wonderful staff was just perfect. My husband and I celebrated our 30th wedding anniversary here and it was such a romantic place... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, First of all, let us congratulate you on your 30th Wedding Anniversary and wish you many more happy years together! Thank you very much indeed for having shared your opinion of our property on TripAdvisor. We are delighted that you spent a memorable Anniversary at the Sofitel L'Imperial which you consider as one of the "Crown Jewels" of... More

Tadcaster, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 25, 2014

Its a French hotel chain, the Sofitel is the top end of Group Accors offering, but that's not where the Frogs come in! Its the chirrup in the evening as you are sitting with a perfectly mixed cocktail watching the sun retreat, welcoming the shadows of evening kissed by a warm breeze and listening to the nightly Frog chorus of... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share your impression of our Hotel on TripAdvisor by a very poetic and beautiful description of the Sofitel Mauritius L'Imperial and of Mauritius. We are indeed delighted to learn that your stay has been enjoyable and that you appreciated the "exquisite food" and "beautifully kept gardens" and have been... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed February 12, 2014

This is a wonderful hotel in a wonderful location. The food, staff and service were excellent. We had a sea view room on the top floor (3rd floor room 315) with a balcony which was wonderful to sit out on in the evenings watching the sunset over the ocean. We actually got married here and the staff made the wedding... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for sharing your opinion of our Hotel on TripAdvisor. We are delighted to learn that your stay was indeed enjoyable and that our Team contributed to make your Wedding Day unforgettable with memories that will last a lifetime.. We have also noted your comments regarding the price of beverages and the... More

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Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Also Known As:
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Mauritius l`Imperial Hotel
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac
Address: Flic En Flac, Flic En Flac, Mauritius
Location: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Flic En Flac
#6 On the Beach Hotel in Flic En Flac
#6 Romantic Hotel in Flic En Flac
#6 Luxury Hotel in Flic En Flac
#6 Family Hotel in Flic En Flac
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Official Description (provided by the hotel):
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 
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