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All 18 Flic En Flac hotels

Sugar Beach Resort

5.0 of 5 Resort   |   Coastal Road, Wolmar, Flic En Flac, Mauritius
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Sugar Beach Resort
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Ranked #3 of 18 hotels in Flic En Flac
Certificate of Excellence 2013
A recent review
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942 people have reviewed this hotel

Traveler rating
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278
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed at sugar beach after reading the good reviews. To be honest a little disappointed. Slow check in. No welcome drink. More paperwork than applying for a mortgage 😁 Slow to no service when I came to ordering anything by the pool. Even to a point other guests were joking around saying it was easier to summon a satellite. I... More

Was this review helpful? Yes 1
Treviglio, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great experience at Sugar Beach. We were there for one week in March, to celebrate our 25th anniversary. Very nice room (563 I think) with ocean view, beautiful garden constantly looked after, great beach, great swimming pools, quiet and relaxing atmosphere... But the most important aspect was great service: the staff is very professional and very friendly. Every morning Soobis... More

Was this review helpful? Yes 1
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, We wholeheartedly congratulate you for your 25th Wedding anniversary and are glad that you had a nice and relaxing holiday at Sugar Beach. It is with much pleasure that we have passed on your grateful comments to Soobis, Jennifer and the entire team members who highly contributed in making your holidays a success. Our team members are our... More

Perth, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Still enjoying our time at Sugar Beach Resort. Perfect place for the conference and would return for a personal holiday. Staff all great, facilities all great. Food fantastic. The tranquil atmosphere seems to be just how the island is. You just feel relaxed in the resort and at the various places of interest around the island. The only negative is... More

Was this review helpful? Yes 1
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Lesley, Greetings from Sugar Beach, It is a real pleasure to learn that you are still enjoying your time at Sugar Beach! We appreciate that while being here for business you still managed to have some time to appreciate the beautiful and relaxing surroundings of the hotel. Those seeking to relax at Sugar Beach will be pampered by the... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 10 days in March, 2014 for our honeymoon... It was amazing. The food was great, the atmophere was amazing and the staff were all very friendly! Would definatly recommend getting an all inclusive package if you plan on spending majourity of your time at the resort as the only thing we had to worry about when... More

Was this review helpful? Yes 3
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, Greetings from Sugar Beach, We are glad to read that you had an amazing time at Sugar Beach and would like to congratulate you again for your new life. We really appreciate your constructive comments which will definitely help us to maintain and further improve our service quality. However, with regards to the wifi, guests are given an... More

Johannesburg, South Africa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From start to finish our stay was fantastic. We were made to feel very special from the moment we arrived at this hotel. Our room was lovely and so close to the beach...which was also amazing. Huge stretch of beach with plenty of sunbeds so no issue with trying to find a perfect spot for the day... The food and... More

Was this review helpful? Yes 1
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, We do not have enough words to thank you firstly for choosing Sugar Beach for your holidays and secondly for leaving such a nice review on Trip Advisor. It will be a pleasure for us to share your feedbacks to our entire team members especially to the entertainment and the F&B team. Sun beds are indeed available for... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I was treated like a king from arrival till departure, 5 days in all; even met the general manager. I loved every bit of my stay. The food was excellent and the staff were great; rooms neat, clean and tidy. I had my activities arranged from the hotel. Godfrey C USA

Was this review helpful? Yes
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Godfrey, It gives us great pleasure to read your feedbacks on your last stay at Sugar Beach. As you have witnessed, our team members remain at your entire disposal to help you during your stay and we are glad that we exceeded your expectations. Thank you for having chosen Sugar Beach for your recent holidays and we hope to... More

Krugersdorp, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at Sugar Beach was part of our 20th wedding anniversary. Not only did the staff and hotel paid special attention to this, they also catered exceptionally well for children. We were stunned by our waiter (Viveck) during our anniversary dinner on the beach with our bonfire and special anniversary cake. What impressed me most were the managers and... More

Was this review helpful? Yes 1
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, Our heartiest congratulations for your 20th wedding anniversary! We are deeply touched to read that you have had a really nice time at Sugar Beach and that our dear team members paid special attention to your needs. We will definitely thank Vivek, Lindzy, Elizabeth and Bina who made every single moment of your stay a special one by... More

Liverpool, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

1st visit to mauritius, my husband and I did plenty of research before choosing sugar beach resort. We decided to push the boat out expence wise as wanted it to be a truely magical holiday, and the journey is quite extensive. Traveled 2nd week in oct 2013 and weather was lovely. Tended to cloud over a bit in the afternoon... More

Was this review helpful? Yes 4
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Lesley, We are happy to read that you were generally satisfied with your recent stay. However, we regret for the inconveniences caused to you at Mon Plaisir with the wine, Tides with your food order and the maintenance issue in your room. We have well noted your comments regarding these issues and will look into the matter with the... More

Perth, Australia
1 review
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The grounds of the hotel are beautiful. But there were disappointments - we had bugs in our room, we had money taken from our room and we were overcharged on our final account. I've tried twice by email to sort out our grievance but they wont respond.

Was this review helpful? Yes 10
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, We read your comments with great concerned and are sad to learn that you did not experience a good time at Sugar Beach. Your comments have been used as a case study within the management concerned so as to avoid such occurrences. With regards to the lost money in your room, we have done a lock reading but... More

Staines, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We made a last minute decision to move here after cancelling our remaining days at another property and what an excellent decision we made. From the start we were greeted by Anne, and she needs to be commended on her professionalism and high level of service. After we were organised into our rooms, I asked her if there was somewhere... More

Was this review helpful? Yes 5
Kavita H, E-Commerce at Sugar Beach Resort, responded to this review

Dear Guest, It is with pleasure that we read your wonderful comments of your holidays at Sugar Beach. We are really glad to learn that AnneClair was of great help to you and assisted you during your holidays. We have passed on your comments to our entire team members; including Anneclair, stefan, kavi,Jennifer and Soobis and they are equally happy... More

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Hotel Summarization (Beta)

What travelers say

  • Half board(6)
  • Quiet pool(6)
  • Very good(3)
  • Ground floor(3)

Additional Information about Sugar Beach Resort

Address: Coastal Road, Wolmar, Flic En Flac, Mauritius
Location: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Flic En Flac
#3 On the Beach Hotel in Flic En Flac
#3 Luxury Hotel in Flic En Flac
#4 Business Hotel in Flic En Flac
#5 Romantic Hotel in Flic En Flac
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sugar Beach Resort 5*
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Also Known As:
Sugar Beach Hotel Flic En Flac
Sugar Beach Hotel
Sugar Beach Mauritius
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Resort Mauritius/Flic En Flac

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