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The Residence Mauritius

Travelers' Choice award winner
Hotel website
Coastal Rd, Belle Mare, Mauritius
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The Residence Mauritius
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The Residence Mauritius
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928 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Paris, France
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 1 week on full board at Residence Hotel in November 2014. The hotel is located at Belle Mare, on the East Coast of Mauritius, at around 1h30 drive from the Airport. Belle Mare is for me the best location of Mauritius with Le Morne (South West), especially if you are looking for very nice and preserved beaches, far... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful beachside hotel where the service and amenities were first class, Especilly as my wife is disabled and nothing was too much trouble for the staff to solve any problem. Ideal hotel for that special occasion.

Was this review helpful? Yes 1
oman
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely family holiday. Kids club was excellent. Room was spacious and well appointed. Super touches included kids slippers. Food was very tasty. Beach beautiful. Great water sports centre. July was a perfect time of year to visit. Their spa was also fabulous.

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Residence,Mauritius is one of the best one that I have Stayed till date and you can visit the same, i hope every one who go there will like it too. One word Excellent is not sufficient for the experience and all the support received from the staff & the management. Mr.Kelly, Chef and Mr.Reuben, Restaurant Manager of The residence... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent 2 weeks at the hotel in November last year. We haven't written the review until now as we were waiting for news from the hotel or the police....this never came. I had a considerable amount of cash taken from my purse inside my handbag whilst dining at one of the hotel buffet restaurants. This was very upsetting and... More 

Was this review helpful? Yes 5
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for your review on Trip Advisor and understand your concern. We have already replied twice on this matter and as you are aware this case has been referred to the Police Station of Belle Mare and until now despite our request for an update from the CID police department, we have had no response. As... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Mauritius is a beautiful place to visitconsidering i am not much of a beachside traveller.The Residence has its own beach extremely neat and clean with a lot of beach activities . Their rooms are big and very well maintained there concierge is excellent and people eating nonveg have a huge variety to choose from. here i would like to specially... More 

Was this review helpful? Yes 1
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for taking the time to share your holiday experience on Trip Advisor. We are delighted to read that you have had heartfelt and enriching moments during your stay at our resort. We believe that all guests’ interaction shall be professional and care, our guest satisfaction is our prime concern. We reiterate our thanks for choosing... More 

New Delhi
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

it is right on the beach on the East Coast, much more windy and exposed than the west of the island. The hotel sprawls giving you plenty of privacy, but it's not inconvenient to make your way from the room to, say, the breakfast room. The design aesthetic of the hotel took me by storm: luxurious yet understated and in... More 

Was this review helpful? Yes 2
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, First of all, thank you for writing your comment on Trip Advisor. We are pleased to read that you have been engulfed with our decors and atmosphere. We are also glad to note that you have appreciated the services afforded by our team members who always strive to make our guest’s stay a memorable one. We are happy... More 

Crowthorne, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This review is very late in coming but when I remember our time at the Residence I get those warm fuzzy feelings and go to re-book! What makes The Residence is the staff, they are so utterly charming and respectful, nothing was too much trouble. They anticipate your needs before you even realise them yourself and go out of their... More 

Was this review helpful? Yes 1
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for this outstanding review on Trip Advisor. We are completely amazed to read that you have had such a wonderful time at our resort during your holidays. Your praise on our team members is very much appreciated and this will for sure be a huge motivator to each and everyone in continuing to deliver our Residence... More 

Cambridge, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Mum and I have just returned from a 10 night stay at The Residence. We have been fortunate to stay at some of the best hotels in the world and so we often think we may be disappointed as we have such high expectations. This was our second visit to Mauritius after previously staying at Le Prince Maurice. The... More 

Was this review helpful? Yes 7
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We are completely amazed of this extraordinary review that you have kindheartedly posted on Trip Advisor. We are happy to read that you found the overall atmosphere and feel of The Residence incredibly relaxing and easy to live with along with our entire staff who has impressed you with such consistency in the delivery of a high standard... More 

Bournemouth, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Reviews are all outstanding for this Hotel and all I can add is that this is a five Star Hotel which sells it short it deserves 10 stars. The Hotel from the moment you arrive is a journey into paradise its has everything to please and pamper and nothing to disappoint Staff are ALL lovely Rooms spacious and luxurious Food... More 

Was this review helpful? Yes 3
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for posting such a fantastic review on Trip Advisor. We are pleased to read that you have had a nice and relaxing stay at our resort and we can only be thankful for the description of our property in such remarkable words. We are very happy to read that our services were to your expectations and... More 

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