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The Residence Mauritius

Travelers' Choice award winner
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Coastal Rd, Belle Mare, Mauritius
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The Residence Mauritius
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Ranked #2 of 12 Hotels in Belle Mare
A recent review
4 of 5 stars reviewed 2 days ago
sunsearcher55 stockport
Review This Hotel

829 reviews from our community

Traveler rating
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    102
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    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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stockport
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great hotel but it could be even better with more attention to detail. We stayed for one week in mid March 2015. We received a very friendly welcome with cold drink and hot flannel offered on arrival at Reception. We had a colonial ocean view room on the top floor which was well decorated, very clean and... More 

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england
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a joy to stay in such a gorgeous hotel. Great service and food in a quiet location with lovely beach and sea. Key points are 1 ocean view rooms are very quiet.although as the floors are tiled there is some noise ingress from adjacent rooms. 2 drinks are pricey- £40 for cotes de Provence,cocktails £8. 3.try to avoid school... More 

Was this review helpful? Yes 2
dunmow
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a fantastic place. If you love a bit of peace and quite, excellent service from great people and 5 star facilities this is the place for you. Nothing is too much trouble and the team make everyone feel that they are the most important people in the hotel. If you like a bit of pampering this is it. Just... More 

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stumbled upon this hotel when we were going through a huge list of hotels to pick from for our family trip and we were glad we opted for The Residence. Mauritius is primarily a honeymoon destination but this hotel is luckily not a first choice for couples. Another good thing about this place is that it's quiet (if that's... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

I did write a review but it wasn't published. Just read a previous review from a local Mauritian who felt the staff were biased. My husband and I are from the UK and we spent two weeks at this hotel and did feel that some of the staff were biased even though we are not from Mauritius. The staff were... More 

Was this review helpful? Yes 2
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for posting your review after such long time. We certainly pay attention to our customer’s feedbacks and are very appreciative for your comments as it will prove very useful to help enhance our existing standards. We understand that our resort has not met up your expectations and that you were dissatisfied mainly with our service... More 

Cheshire
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We grabbed a last minute holiday to The Residence in Mauritius in February, and we could not have been more delighted. Upon arrival we were sat down for check in and given juice and cold towels, when the formalities were done we were offered a tour of the hotel and details of services and facilities which was very informative. We... More 

Was this review helpful? Yes 4
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for sharing such a warm review on Trip Advisor following your recent stay at our resort. We are so delighted to read such praiseworthy comments and it is a real source of motivation to each and everyone to keep up on serving our customers with passion and respect. At The Residence Mauritius, we take great pride... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are going to Mauritius, this is place you ought to stay. Beautiful rooms, friendly staff. The chef cooks especially for you making your stay pleasant. Beach side rooms are so romantic. Pools are segregated into warm and cold. Its own beach and free water sports are to die for. They even provided us free a full day catamaran... More 

Was this review helpful? Yes 2
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for posting your review on Trip Advisor and we are glad to read that you have appreciated The Residence Hospitality. It’s always a privilege to know that we have lived up to your expectations and your full appreciation on the quality of service provided by our staffs. We reiterate our thanks for being our guests... More 

Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our second stay in this delightful hotel. Last day of half term meant masses of small children so dinner in the main restaurant was noisy. Best to escape to The Plantation, the alternative restaurant which is on the beach and with first class food and service. I recommend half board and also book a sea view room. Rooms are perfectly... More 

Was this review helpful? Yes 4
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We wish to thank you most sincerely for your recent stay with us and the time you have taken to share your comments on Trip Advisor. We are very much delighted to read that you had a wonderful holiday at The Residence Mauritius and we feel honored to read that you really had a good time at The... More 

London, England
Top Contributor
58 reviews 58 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited the Residence for my husband's birthday at the end of January & loved the whole experience. We had an ocean view room which was fabulous, right on the beachfront with an amazing view - see photo attached. We did have wi-fi in our room but unsure whether this applies to all rooms. There was a choice of 2 restaurants... More 

Was this review helpful? Yes 4
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We deeply thank you for sharing your holiday experience on Trip Advisor. It’s very pleasing to read that you have had cherished moments while sojourning at our resort. We are thankful for your motivational words on our team members who will always do their utmost to meet each single request of our guests. We once more thank you... More 

Windsor and Maidenhead, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 4th visit to Mauritius but the first time to The Residence. We felt at home the minute we stepped inside the hotel. Check in was fast, friendly and efficient. We had a free upgrade from a Garden View Room to a Sea View Room which was gratefully accepted. As soon as we walked into our room we... More 

Was this review helpful? Yes 6
PierrotBarbe, Resident Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for choosing our resort for your holidays and posting your feedback on Trip Advisor. We are delighted to read that you have had great moments at our resort and you truly appreciated all aspects of our resort. We have good note of your comment about the breakfast service and smoking, please rest assured that necessary actions... More 

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