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The Residence Mauritius

Travelers' Choice award winner
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Coastal Rd, Belle Mare, Mauritius
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1 room 1 guest
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The Residence Mauritius
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956 Reviews from our TripAdvisor Community

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Traveler rating
    765
    124
    49
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200
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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  • Dutch first
  • English first
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  • All months
    (956)
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    (233)
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Stamford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

To travel from the UK to Mauritius is a long haul, but this hotel and location was truly worth every minute. In our party was myself, my husband, our 11 year old daughter and our uncle. The hotel had placed us in 2 rooms which were connecting rooms, this was not requested which shows the thought process of the hotel.... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our stay at the residence was absolutely amazing. All in all the hotel is fantastic the way that you are greeted and treated from start to finish is great. We stayed seven nights at the Residence hotel, all inclusive. We were eelcomed to the hotel by one of the pulic relations girls called Shana. She was so lovely and became... More 

Was this review helpful? Yes 1
Yorkshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A beautiful Colonial building with surrounding gardens which are so well maintained. 1st class service class all-round. Gorgeous location which is little corner of paradise. Cannot fault the place....

Was this review helpful? Yes 1
Barcelona, Spain
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service was the best i have ever had. The beach is in the east of mauritius, so not much people. And a lot of free activities at the nautic club. If you go to mauritius , that's the goog hotel. Tha food was good.

Was this review helpful? Yes 1
Hamburg, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Residence for ten days in August of 2015. It was our first trip to Mauritius, but certainly not the last. The Residence facility and its staff turned this trip into an unforgettable experience. No complaints whatsoever. We will be back, soon!

Was this review helpful? Yes 4
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for your beautiful summary on Trip Advisor. We are pleased to read that The Residence Mauritius has met your expectation in every single aspects and it is a real privilege to read that you really enjoyed your stay at our property. Thank you again for the review and we are looking forward to be at your... More 

Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spend 4 days at The Residence, which were abosolutely wonderful. The service outstanding. The spa a place to relax, great massage. Room peaceful and well decorated with all details with butler service for everything you need. It is really a place to relax and disconnect.

Was this review helpful? Yes 4
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We sincerely thank you for sharing your feedback on Trip Advisor. We are delighted that you truly appreciated your stay at our resort and we can only be thankful for the description of our property in such magical words, without any doubt this will be a major boost for our team members. The whole team looks forward to... More 

Mauritius
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't have enough words to describe the wonderful time I had at The Residence Hotel. I am in fact not a big fan of the east part of the island because of the wind and every time I have been on the east coast, water activities were cancelled because of bad weather conditions. But imagine my surprise (good one... More 

Was this review helpful? Yes 6
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for having penned down your great experience at our resort on Trip Advisor. We are happy to note that you have been embraced by our hospitality and for sure our welcoming and friendly team who enjoy nothing more than making our visitors to have a good relaxing time at our property. t was a privilege to... More 

Reigate
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited in 2001, and again in 2014. It was so blissful to go back so we promised ourself we wouldn't leave it as long again. True to our word we booked again for 2015 and just experienced another wonderful 10 days. What sets this hotel apart is the wonderful staff, each and everyone genuinely want you to have the... More 

Was this review helpful? Yes 3
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We are delighted to read that you had a fantastic customer experience and can only thank you for sharing your thoughts on Trip Advisor. We are pleased to read that you have thoroughly enjoyed your stay with us and your praiseworthy comments have been shared to our team members and no doubt this will act as a great... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited this breathtaking hotel in Oct 2013 for our honeymooon and from the start we were treated like royalty! The views are spectacular with pools to cool off in after you have been to the beach. They offer great activities for guests and the butlers are so friendly and eager to make your stay as comfortable as possible -... More 

Was this review helpful? Yes 3
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for writing such a wonderful review on Trip Advisor. We are glad to note that you have captured incredible moments at our resort and you have also been charmed by our hospitality. Undoubtedly your kind words in favour of our team members will be a great source of inspiration as we always look for making... More 

Winchester, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had never been to Mauritius before and ended up at The Residence as a result of good friends telling us that this was the place to stay. My wife and I have never experienced such service and attention to detail as we experienced there. Nothing was too much trouble for all of the smiling, attentive, professional staff. You are... More 

Was this review helpful? Yes 4
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you very much for detailing your holiday escapade on Trip Advisor. We are delighted to read that you have had an excellent time at our resort and your kind words on our team members are very much appreciative, really inspiring and a source of motivation to each and everyone. At The Residence Mauritius, we do our maximum... More 

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