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The Residence Mauritius

Travelers' Choice award winner
Coastal Rd, Belle Mare, Mauritius
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The Residence Mauritius
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1,086 Reviews from our TripAdvisor Community

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Dover, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent the last week of November and the first week of December at The Residence, this being our sixth visit to this Hotel. Some of our friends think that we a crazy to keep returning to the same hotel, but we were not disappointed. The Residence offers first class accommodation, wonderful food and a superb level of customer service.... More 

Helpful?
3 Thank Tony S
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We are very much honoured to read such valued and detailed comments of yours and we sincerely thank you for sharing your holiday experience on Tip Advisor. We are very glad to read that almost all aspects of the hotel are to your expectations. As you mentioned our team members is our greatest asset and can assure that... More 

Antananarivo, Madagascar
Level Contributor
124 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good 3 day stay because of a very comfortable clean and spacious room, a smily and effective service and the close neighborhood of several golfing courses. Sun bathing and swimming in the sea are wonderful mainly because of the quality of the sand. Breakfast is ok but with nothing to remember... We loved the atmosphere and the quality of... More 

Helpful?
2 Thank Solofo
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam We thank you for writing your review on Trip Advisor. We are very happy to read that you did enjoy your stay at The Residence Mauritius and your kind words are indeed the best reward to us and a motivation for our team in going the extra mile to exceed our guest's expectations. We reiterate our thanks for... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is truly excellent, the staff are happy, motivated and show intuition with regard guest requirements. The management are visible and interact with guests without being overbearing. There is a genuine wish to be best in class, and this certainly is a 5 star establishment. The facilities are excellent, the food superb and the place is spotlessly clean. The... More 

Helpful?
3 Thank Ian B
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam We are immensely pleased to read your review on Trip Ad visor and take this opportunity to thank you choosing The Residence Mauritius. We are glad that you had a wonderful stay and you enjoyed the resort thoroughly. It is very pleasing to read such warm and positive impressions that will no doubt motivate our team members to... More 

Singapore, Singapore
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Our stay started with a warm welcome with the sound of a gong at the drive way, followed by fresh cold towels and a yummy welcome drink. Check in was quick and we found ourselves in a colonial styled room with a huge bathroom. The room was comfortable and we had a good night sleep every night. The breakfast and... More 

Helpful?
4 Thank szebits
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, Thank you for your beautiful summary on Trip Advisor. We are pleased to read that The Residence Mauritius has met your expectation in every single aspects and it is a real privilege to read that you really enjoyed your stay at our property. Thank you again for the review and we are looking forward to be at your... More 

Mumbai
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 29, 2015

The reviews were good, the recommendations were good, the 1st glance was good, but alas! The place is large, colonial in its style, the location is good, but when done and dusted, this place leaves you underwhelmed . The buffets, for breakfast and dinner are large but predictable and boring. The rooms are large, especially on the higher floor, but... More 

Helpful?
6 Thank SashMumbai
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for having spared some of your precious time in writing your constructive feedback on Trip Advisor. Regarding the quality of our cuisine, you can rest assured that necessary measures have been taken in our continuing process of improvement. We sincerely appreciate your comments on our team who are ready to go all the way out... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 23, 2015

We went to Mauritius in December 2015 for 6 nights and stayed at The Residence hotel. It's a beautiful beautiful hotel with a beautiful beach, warm & welcoming service and very cozy and luxurious rooms. We stayed at the senior garden view suite. It was beautiful, very spacious, very neat and very clean. The view was a bit disappointing for... More 

Helpful?
3 Thank UVora
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We sincerely thank you for having penned down your holiday experience on Trip Advisor. We are delighted to read that you truly appreciated your stay at our resort and that we have met your expectations. Your kind appreciation will motivate each and everyone to continue to serve our guest with passion. It has been our pleasure to look... More 

Cranleigh, United Kingdom
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 22, 2015

We needed total relaxation in perfect weather with great service and comfort. We got all that at Le Residence. The beach is beautiful and clean. The sunbeds comfortable with staff helpful all day. The food was magnificent with such variety. Our only complaint is that all inclusive is complicated; took us a couple of days to understand and relax totally.

Helpful?
2 Thank bobbayley
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We thank you for taking the time to pen down your holiday experience on Trip Advisor. We are pleased to read that you really appreciated the service of our team members who always go to the extra mile to anticipate guest’s needs and that you have had a great experience at our resort. We reiterate our thanks for... More 

Klagenfurt, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Very comfortable and relaxing.the reception hall leans on Indonesian Java style architecture with a good air circulation.there are several tropical plants, and for the guest, it would be nice if they put a sign with names of the plant on it.

Helpful?
1 Thank 559michael
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam, We wish to thank you for relating the best moments that you have had at our resort on Trip Advisor. We are glad to note that you have had a great experience at our resort and enjoyed the friendly service of our team members. We thank you again to have given us the opportunity to be our guest... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

Everything you would expect from a Mauritian experience. Good food, pleasant hotel staff and glorious weather. A great place to relax or alternatively to do a varietywater sports or excursions. We particularly enjoyed using all the treatments available in the very calming spa.

Helpful?
3 Thank Jane B
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam Thank you for your review on Trip Advisor which is indeed pleasant to read. We are thankful to you for having chosen our property for your holidays and we are delighted to read that you really enjoyed your whole stay. We reiterate our thanks for your trust in our property and very much look forward to the pleasure... More 

Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

I am here now 2nd day from my 10th days staying. The stuff is very kind. Wine is absolutelly famous here. Room is clean. I mean the service is really 5 stars hotel! Quite place for relax. Not place for some fun, just for chilling time:) Really enjoying now!

Helpful?
3 Thank Marek P
PierrotBarbe, Operations Manager at The Residence Mauritius, responded to this review

Dear Sir/Madam We are sincerely touched by your review which you kindly posted on Trip Advisor sharing your holiday experience. We are happy to read that you have had a nice time at our resort and truly appreciated all aspects of our resort. We reiterate our thanks for choosing our hotel for your holidays and look forward to hosting you... More 

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