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Long Beach Mauritius

Certificate of Excellence
Coastal Road, Belle Mare, Mauritius
Hotel amenities
Long Beach Mauritius
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Ranked #8 of 13 Hotels in Belle Mare
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
Raymond B
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1,062 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
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  • German first
  • Hebrew first
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There are newer reviews for Long Beach Mauritius
See the most recent reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I have just spent 3 days at the Long Beach Resort and cannot say that our experience was anything to rave about. We reported our faulty coffee machine on arrival and left with it still perched on the Towel to absorb the leak and was still not working. No coffee in your room in the morning sucks.... More 

Was this review helpful? Yes 1
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, Thank you for having taken the time to provide us with your feedback following your recent stay at Long Beach Mauritius. Indeed your comments have been taken very much at heart, positive and constructive which we believe will certainly assist us in our ongoing efforts to improve. Regarding it, kindly accept our apologies, and having said so, we... More 

Newcastle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 1st week June. Lovely hotel: Very pretty grounds, plaza, pool areas and rooms. We stayed full board which worked well for us - our drinks bill didn't reach the AI upgrade. Beach is lovely to walk along, but don't go barefoot as the coral fragments are quite sharp. Occasional (non hotel) beach seller but they accept the first "No,... More 

Was this review helpful? Yes 3
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, First and foremost, thank you for choosing Long Beach Mauritius for your stay! It was a pleasure having you with us and we are delighted that you have chosen to allocate some of your precious time to share your views on Trip Advisor. We are extremely happy to read that you have enjoyed the facilities and services provided... More 

Bridgend, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from long beach hotel, after a 2 week stay, had a very good time, the hotel is brilliant, food great, staff very good, friendly and helpful. Personally, I have one or two issues, my wife fell on our first night. It is very dark and the hotel has very poor lighting around the walkways in the gardens, which... More 

Was this review helpful? Yes 1
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, Thank you for taking the time to post your feedback following your stay at Long Beach Mauritius. We are enchanted to hear that you have really enjoyed our facilities and services. Rest assured though that we have taken good note of your comments and that work is already underway to reinforced the lighting system within the property. We... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Longbeach has everything to make your key moment enjoyable. Our wedding anniversary went well, with the surprise gift, the relaxing spa treatment, tasty food variety, the water sports(we really enjoyed the undersea walk), and the best part of it is the beautiful swimming pool. Our room was clean and tidy all the time, and the staffs were always polite and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, First and foremost, we would like to thank you for sharing your experience from your recent stay with us at Long Beach for the occasion of your wedding anniversary. It gives us the upmost satisfaction to see that you have enjoyed your stay with us and that you were very happy with the overall service provided in the... More 

Quatre Bornes
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there in April 2015 with my two kids. Lacked soul. Coffee and tea in room not complimentary as most hotels. Staff were not welcoming and many of them kept shouting at themselves, not caring that guests were around. Some even swearing loud, believing that we were not locals, probably. Bathroom open and WC glazed which can be quite embarrassing... More 

Was this review helpful? Yes 4
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor following your recent visit to Long Beach Mauritius. Your valuable feedback is vital to ensure that we deliver a good quality service on a continuous basis. In this respect please be advised that we have taken the necessary measures to avoid such situation as mentioned... More 

Edinburgh
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 1, 2015

Thoroughly enjoyed our two week stay at Long Beach. The hotel is immaculate, rooms massive, pools great, especially the infinity pool with Jacuzzis, and restaurants/bars superb (e.g. having lunch on the beach with superb tuna/dorado/swordfish or dining al fresco on the Italian restaurant terrace). The staff are great, so friendly and helpful and really add to the Mauritian holiday experience.... More 

Was this review helpful? Yes 5
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, First and foremost, thank you for choosing Long Beach Mauritius for your stay! It was a pleasure having you with us and we are delighted that you have chosen to allocate some of your precious time to share your views on Trip Advisor. We are extremely happy to read that you have enjoyed the facilities and services provided... More 

London
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed June 1, 2015

We stayed here for a friend's wedding in November 2014 and given we have a 20 month old child, wanted to stay where the wedding was taking place rather than a different hotel. We've been lucky enough to stay at other 5* hotels and this places falls very short. We had a family room, ie two rooms connected to each... More 

Was this review helpful? Yes 3
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor following your visit at Long Beach Mauritius in November 2014. Your valuable feedback is important to ensure that we continually deliver the ultimate experience and eventually exceed the expectation for guests for future visits. We are really sorry that we were not able to meet... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2015

Just returned from a wonderful week at Long Beach Mauritius. Firstly, the hotel is beautiful!!! The grounds, the architecture, the rooms! All breathtaking and was definitely one of the highlights for me. We stayed in a standard ocean view, room 354, more than adequate, in fact it was perfect, and I'm usually a snob who always has the best room... More 

Was this review helpful? Yes 5
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, We do thank you for the time you kindly allocated in sharing your experience within our property and are very happy to know that you have had a wonderful stay at our resort. Kindly note that we have taken into due consideration of the points you have mentioned and we will work it out together with the concerned... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2015 via mobile

I stayed at Long beach hotel for 2 nights, with a friend of mine. Overall I can say I was pleased with the stay. For a five star hotel, the facilities were of a good standard. The pools were my lovely! Absolutely beautiful. It was nice that they had a separate pool for adults and kids. The view from the... More 

Was this review helpful? Yes
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, We would like thank you for sharing your feedback with us which we greatly appreciate. Please be informed that we strive to perfect the guest experience and will surely look into your comments to ensure our service is up to the expectation of all our guest. We will ensure that our future guests are well informed and we... More 

Belle Mare
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2015

Great place, family rooms excellent, location superb. Facilities and activities excellent also. We have 3 kids and Kids Club exceeded expectations, great job done by the team here. Only area that needs improvement is the food.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alessandro S, General Manager at Long Beach Mauritius, responded to this review

Dear Guest, We would like thank you for sharing your detailed feedback with us which we greatly appreciate. We are so pleased to hear that you had a wonderful stay in our resort and enjoyed an efficient and courteous service from our side. Please be informed that we strive to perfect the guest experience and will undoubtedly look into your... More 

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