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La Quinta Inn & Suites Armonk

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94 Business Park Drive, Armonk, NY 10504
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1 room 1 adult
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La Quinta Inn & Suites Armonk
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320 Reviews from our TripAdvisor Community

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Earth
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for a football game when rates and availability in this part of NY are a challenge. When my flight was cancelled late at night, the hotel did not charge me for that night but kept my reservation for the next night. I appreciate the common sense and understanding I received when I told the staff... More 

Helpful?
Thank dfbf
1 review
5 of 5 stars Reviewed 4 days ago NEW

I don't understand what all the belly aching is about in previous reviews, Hotel Room is clean, QUIET, tranquil location, my first time here, staff was super friendly, as a pest control applicator I inspect every hotel room I've ever been in, this hotel passed with flying colors (No evidence of bed bugs), close to Kisco, Bedford and the city.... More 

Review collected in partnership with La Quinta

Helpful?
Thank D U
Wellington, Florida
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Staff was very nice and the Shuttle service was great to the Airport. The hallway carpet was bad and you can trip on it if you do not keep your eyes open. The Hotel is very dated and in need of upgrades. The bed was old and not at all comfortable and needs to be replaced. The ceiling had... More 

Helpful?
Thank ajstemerr

Travelers are raving about these Armonk hotels

Lee, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel looks nice from the outside and the staff was nice and efficient. Breakfast a bit sparse. A long haul to the 2nd floor room (also - no elevator if you carry large luggage). The halls are very 70s/80s looking, could use a remodel. Bathroom was OK but also a bit outdated. Excellent bed and the room was well... More 

Review collected in partnership with La Quinta

Helpful?
Thank cxziegler
Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 4, 2016

The common areas are in need of some freshening - hallways are dark and the carpeting is worn; door handles hang a little crookedly; the lobby areas is pretty bare-bones - but the rooms themselves seem to have been updated somewhat recently. I've stayed here twice and each time I've found the room clean and odor-free, the bed has been... More 

Helpful?
Thank Emma S
new york
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 21, 2015

This hotel has some good qualities, but the staff has serious issues with doing their jobs properly. A hotel is supposed to be a comfortable place, not a jail like place. The front desk staff includes more than one who have true anger issues versus guests. Again, it is a hotel, and not a jail. I have stayed for several... More 

Helpful?
3 Thank theo71
LQCustomerCare, Guest Relations Manager at La Quinta Inn & Suites Armonk, responded to this review

Thank you kindly for your feedback. I will share these comments with our staff, and we truly regret that we fell short of our service standards during your stay. I would like to better understand the circumstances of your experience. Would you mind contacting me at kevin.jones@LQReviews.com. I'm looking forward to chatting with you soon. Sincerely, La Quinta Customer Care... More 

Dania Beach, United States
2 reviews
3 of 5 stars Reviewed December 17, 2015

hotels is in need of some serious updating, staff is good but property appears neglected. Breakfast not very good the only real thing this hotel has going for it is the distance the airport. this is one night and gone hotel.

Review collected in partnership with La Quinta

Helpful?
Thank Richard R
Poughkeepsie, New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 16, 2015

Older building, rooms small. BUT, very clean and comfortable. Staff was friendly. Only stayed overnight, got in late and left early next morning. Had doctor app't, and this was within 10 min drive of app't building. Breakfast area looked well stocked, clean and tidy. But, I did not stay to have any of the food, did have coffee, which was... More 

Helpful?
Thank Charlene Y
LQCustomerCare, Guest Relations Manager at La Quinta Inn & Suites Armonk, responded to this review

Charlene- Thank you so much for your positive feedback! We strive daily to ensure all of our guests are well taken care of, and we never tire of hearing when we succeed! We hope to see you back real soon. Sincerely, La Quinta Customer Care Team More 

Armonk, NY, United States
1 review
1 of 5 stars Reviewed December 8, 2015

Upon my arrival I went to check in at the hotel. I was told that someone had given my room away. Nobody knows who. I had requested a ground floor room with 2 double beds because my with and I were both disabled and couldn't climb stairs because I was on oxygen and I have a oxygen concentrator.My wife has... More 

Review collected in partnership with La Quinta

Helpful?
Thank Michael U
LQCustomerCare, Guest Relations Manager at La Quinta Inn & Suites Armonk, responded to this review

Michael, we are so sorry this happened to you! I would really like the chance to be able to address this directly. Would you please contact me at kevin.jones@LQReviews.com? I look forward to hearing from you. Sincerely, La Quinta Customer Care Team More 

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