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All 34 Kuala Terengganu hotels

Hotel Grand Continental

3.0 of 5 Hotel   |   Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
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A recent review
4 of 5 stars reviewed 2 weeks ago
Victoria451 New Zealand
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85 people have reviewed this hotel

Traveler rating
    4
    25
    36
    18
    2
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20
25
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
New Zealand
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment I arrived to the moment I left I felt a welcome and valued guest. It's an older property, located a block or so back from the sea, and some distance from Chinatown, where the best food and coffee is to be had. It is walkable, however it's a hot and tiring business. WARNING: In KT taxis are... More

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Shah Alam, Malaysia
Top Contributor
136 reviews 136 reviews
74 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night. Check in was done smoothly. The hotel staff (concierge which was a lady guard) was quite helpful with the luggage. Stayed in deluxe triple which was good for our family of 5. The room was just ok of for us. The room deluxe triple was average & overlooking the pool. Breakfast was quite disappointing because the... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Kuala Lumpur
Top Contributor
62 reviews 62 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night. Wifi is free, username & password given during check-in. Since it is located just next door to our branch office, it is very convenient for us. Counter staff should put more effort to smile and be more courteous. Very nice view of the blue South China Sea from the room. Has the best deep sleep at... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Hampshire/UK
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice enough hotel if a bit dated within walking distance of city centre. Not much English spoken by staff except by one older woman on reception and one of the concierges I spoke to. Breakfast nothing special and again hardly any English spoken by staff there. Swimming pool far too cold and hardly ever any towels there or possibility to... More

Was this review helpful? Yes 2
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Worcester UK
Contributor
16 reviews 16 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 13, 2014

stayed 2 nights - spacious room with comfortable beds (twin) and view out to sea. Room was a bit dated but clean. the bathroom need a refurbishment – i would not have taken a bath. Breakfast included was good with plenty of choice. We had a meal in the evening which was a special offer and also good. pool was... More

Was this review helpful? Yes 1
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Sincere thank you on your constructive comments which will greatly help us to upgrade our services to all our guests in achieving our goal “Customer Care Program” and we just completed our refurbishments for guest’s satisfactions. Kindly request in advance for a non-smoking room if you are not a smoker. We are looking forward to welcoming you back in a... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 13, 2014

Tagged along my wife who had a work program at this hotel, stayed here for 3 nights. From outside, the hotel didn't look much so there wasn't much expectation. The lobby was well decorated & maintained, but much of other facilities could use an upgrade. At first we were given a twin room due to a mix-up with other participants... More

Was this review helpful? Yes 2
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Sincere thank you on your constructive comments which will greatly help us to upgrade our services to all our guests in achieving our goal “Customer Care Program” and we just completed our refurbishments for guest’s satisfactions. Kindly request in advance for a non-smoking room if you are not a smoker. We are looking forward to welcoming you back in a... More

Kristiansand, Norway
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2014

Stayed at this hotel for one night on business trip, the room was big but had a strong smell of tobacco. I did not specifically ask for a non-smoking room, so that was probably my fault. The bathroom/toilet was tiny, and the toilet ring was loos on the toilet, making going to the toilet more exciting than necessary. The swimming... More

Was this review helpful? Yes 1
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Australia
Top Contributor
54 reviews 54 reviews
38 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 4, 2013

We were upgraded to a suite in the right hand corner of the top floor(13th) and were extremely pleased with the result. We had outstanding views of Kuala Terengganu, the South China Sea and local kampongs. The meals at the restaurant were quite varied and the breakfast catered adequately for tourist diets. Although buffets tend to be monotonous The whole... More

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 17, 2013

Stopped one night before going offshore. Hotel was clean with big rooms. Dinner was a buffet it was a limited choice and as we arrived at 9 pm it was almost gone and dried up. An early start the next morning i was surprised breakfast was laid on. Full buffet again but all cold as they were relying on the... More

Was this review helpful? Yes 1
Gosford, Australia
Top Contributor
80 reviews 80 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 25, 2013

enjoyed view from room. good size rooms with usual amenities but noisy air con. breakfast was only average but service in the restaurant was very good.front desk service was fast and correct and happy to book cabs etc. for us. if we had a problem it was the small fact that the front dsk gave differing opening times for the... More

Was this review helpful? Yes 1

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Additional Information about Hotel Grand Continental

Also Known As:
Grand Continental Hotel
Address: Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 34 hotels in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Continental 3*
Reservation Options:
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