We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Kuala Terengganu hotels

Hotel Grand Continental

3.0 of 5 Hotel   |   Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
Hotel amenities
Save Saved
You added Hotel Grand Continental to your Saves list
Hotel Grand Continental
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
42%
Ranked #8 of 29 hotels in Kuala Terengganu
A recent review
3 of 5 stars reviewed 2 weeks ago
mnasiruddin Kangar, Malaysia
  • Overview
  • Reviews (94)
  • Photos (49)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
true
Write a Review

94 people have reviewed this hotel

Traveler rating
    4
    26
    44
    18
    2
See reviews for
24
26
7
21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Kangar, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its been a long time since I last stayed here. Well nothing much have changed, so the maintenance must be doing a good job upkeeping the place. Except for the shower head in the room, which cannot be adjusted, everything else is fine. Service, we called the reception, duty manager and operator after 11pm but nobody answered the phone. Had... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Mr Mohd Nasiruddin, Thank you for staying with us recently, we have read your constructive sincere comments which will greatly help us to improve & to support us in upgrading our service to all our guests in achieving goal of excellence in our "Customer Care Programme". On behalf of the Management we would like to apologize for the inconvenience... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Book 1 night stay before catching the ferry to Pulau Redang on Hari Raya eve. Before booking already noticed this hotel is under renovation from the previous review but we thought it was weekend and public holiday so all the renovation work would stop. Unfortunately, they still working on that day and making very loud noise. Therefore we didn't have... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Ms Carrine, Thank you for your times to fill up your sincere comments, this will greatky help us to improve and upgrade our service to all our guest effectively in achieving excellence goal in our "Customer Care Program". Unfortunately during your stay with us recently have caused unpleasant moment as our on going renovation on our swimming pool are... More

Bristol, United Kingdom
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 18, 2014

Stayed one night on our self-drive trip through Malaysia. Room on 11th floor was fine with a nice view out to sea. Bathroom was small but perfectly okay. The shower was a bit of a surprise. I only noticed the hand held type and was not expecting much, but once I turned it on, it was the rain shower above... More

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 4 nights at 7th floor. We got rooms 719 and 722. Room 722 is right beside the emergency exit. - We requested for non smoking room but 7th floor is obviously a smoking level. The whole floor has strong cigaret smoke smell which is unpleasant. Avoid this floor if any allergy to cigaret or having asthma like me.... More

Was this review helpful? Yes
London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 8, 2014

We stayed for 1 night (arrived late, left early) before catching a ferry to Redang. The hotel itself is about 20 minutes walk from the marketplace next to the ferry terminal, or the staff will happily book a taxi for you and recommend places to eat/see. Taxis to the ferry/chinatown were RM10. The staff were really helpful and smiley, and... More

Was this review helpful? Yes 2
New Zealand
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 4, 2014

From the moment I arrived to the moment I left I felt a welcome and valued guest. It's an older property, located a block or so back from the sea, and some distance from Chinatown, where the best food and coffee is to be had. It is walkable, however it's a hot and tiring business. WARNING: In KT taxis are... More

Was this review helpful? Yes
Shah Alam, Malaysia
Top Contributor
146 reviews 146 reviews
80 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed for 1 night. Check in was done smoothly. The hotel staff (concierge which was a lady guard) was quite helpful with the luggage. Stayed in deluxe triple which was good for our family of 5. The room was just ok of for us. The room deluxe triple was average & overlooking the pool. Breakfast was quite disappointing because the... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Kuala Lumpur
Top Contributor
68 reviews 68 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 25, 2014

Stayed for 1 night. Wifi is free, username & password given during check-in. Since it is located just next door to our branch office, it is very convenient for us. Counter staff should put more effort to smile and be more courteous. Very nice view of the blue South China Sea from the room. Has the best deep sleep at... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Hampshire/UK
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 23, 2014

Nice enough hotel if a bit dated within walking distance of city centre. Not much English spoken by staff except by one older woman on reception and one of the concierges I spoke to. Breakfast nothing special and again hardly any English spoken by staff there. Swimming pool far too cold and hardly ever any towels there or possibility to... More

Was this review helpful? Yes 2
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Worcester UK
Contributor
16 reviews 16 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 13, 2014

stayed 2 nights - spacious room with comfortable beds (twin) and view out to sea. Room was a bit dated but clean. the bathroom need a refurbishment – i would not have taken a bath. Breakfast included was good with plenty of choice. We had a meal in the evening which was a special offer and also good. pool was... More

Was this review helpful? Yes 1
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Sincere thank you on your constructive comments which will greatly help us to upgrade our services to all our guests in achieving our goal “Customer Care Program” and we just completed our refurbishments for guest’s satisfactions. Kindly request in advance for a non-smoking room if you are not a smoker. We are looking forward to welcoming you back in a... More

Owners: What's your side of the story?
If you own or manage Hotel Grand Continental, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Grand Continental? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Continental

Address: Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Continental 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Travelocity, Priceline, Booking.com, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Hotel Grand Continental reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Continental Hotel

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
View from room (5)
Viewed
Bathroom (1)
Viewed
Room/suite (11)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuala Terengganu with
any amenities

Amenities

Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Class
Number of rooms
190

Questions & Answers

Questions? Get answers from Hotel Grand Continental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer