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All 29 Kuala Terengganu hotels

Hotel Grand Continental

3.0 of 5 Hotel   |   Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
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Hotel Grand Continental
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Ranked #8 of 29 Hotels in Kuala Terengganu
A recent review
4 of 5 stars reviewed 2 weeks ago
BrisbaneTraveldoctor Brisbane
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96 reviews from our community

Traveler rating
    4
    28
    44
    18
    2
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane
Top Contributor
54 reviews 54 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Hotel Grand Continental for one night on a road trip from Penang, down the east coast of Malaysia & then onto KL. We were 2 families consisting of 4 adults & 3 children - so were looking for somewhere that could accommodate us without having to book extra rooms to fit the kids into. Several hotels that... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. We are glad to hear that you enjoyed your stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More

KL
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed in this hotel for 1 night. We arrived quite late due to flight delay but the doorman and receptionist were very friendly to entertain our queries... They gave us the rooms on the top floor as those are newly refurbished... The hotel is also located near to Malay eateries during the afternoon and seafood at night... Overall,I am happy... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for the feedback with regard to your stay with us recently. We are happy to know that you have enjoyed your stay with us. It was a pleasure being of service to you and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More

Kangar, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 14, 2014

Its been a long time since I last stayed here. Well nothing much have changed, so the maintenance must be doing a good job upkeeping the place. Except for the shower head in the room, which cannot be adjusted, everything else is fine. Service, we called the reception, duty manager and operator after 11pm but nobody answered the phone. Had... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Mr Mohd Nasiruddin, Thank you for staying with us recently, we have read your constructive sincere comments which will greatly help us to improve & to support us in upgrading our service to all our guests in achieving goal of excellence in our "Customer Care Programme". On behalf of the Management we would like to apologize for the inconvenience... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 5, 2014 via mobile

Book 1 night stay before catching the ferry to Pulau Redang on Hari Raya eve. Before booking already noticed this hotel is under renovation from the previous review but we thought it was weekend and public holiday so all the renovation work would stop. Unfortunately, they still working on that day and making very loud noise. Therefore we didn't have... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Ms Carrine, Thank you for your times to fill up your sincere comments, this will greatky help us to improve and upgrade our service to all our guest effectively in achieving excellence goal in our "Customer Care Program". Unfortunately during your stay with us recently have caused unpleasant moment as our on going renovation on our swimming pool are... More

Bristol, United Kingdom
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 18, 2014

Stayed one night on our self-drive trip through Malaysia. Room on 11th floor was fine with a nice view out to sea. Bathroom was small but perfectly okay. The shower was a bit of a surprise. I only noticed the hand held type and was not expecting much, but once I turned it on, it was the rain shower above... More

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Singapore, Singapore
Top Contributor
57 reviews 57 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 4 nights at 7th floor. We got rooms 719 and 722. Room 722 is right beside the emergency exit. - We requested for non smoking room but 7th floor is obviously a smoking level. The whole floor has strong cigaret smoke smell which is unpleasant. Avoid this floor if any allergy to cigaret or having asthma like me.... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 8, 2014

We stayed for 1 night (arrived late, left early) before catching a ferry to Redang. The hotel itself is about 20 minutes walk from the marketplace next to the ferry terminal, or the staff will happily book a taxi for you and recommend places to eat/see. Taxis to the ferry/chinatown were RM10. The staff were really helpful and smiley, and... More

Was this review helpful? Yes 2
New Zealand
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 4, 2014

From the moment I arrived to the moment I left I felt a welcome and valued guest. It's an older property, located a block or so back from the sea, and some distance from Chinatown, where the best food and coffee is to be had. It is walkable, however it's a hot and tiring business. WARNING: In KT taxis are... More

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Shah Alam, Malaysia
Top Contributor
151 reviews 151 reviews
83 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed for 1 night. Check in was done smoothly. The hotel staff (concierge which was a lady guard) was quite helpful with the luggage. Stayed in deluxe triple which was good for our family of 5. The room was just ok of for us. The room deluxe triple was average & overlooking the pool. Breakfast was quite disappointing because the... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Kuala Lumpur
Top Contributor
72 reviews 72 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 25, 2014

Stayed for 1 night. Wifi is free, username & password given during check-in. Since it is located just next door to our branch office, it is very convenient for us. Counter staff should put more effort to smile and be more courteous. Very nice view of the blue South China Sea from the room. Has the best deep sleep at... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

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Additional Information about Hotel Grand Continental

Address: Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Continental 3*
Number of rooms: 190
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Also Known As:
Grand Continental Hotel

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