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All 29 Kuala Terengganu hotels

Hotel Grand Continental

3.0 of 5 Hotel   |   Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
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Hotel Grand Continental
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44%
Ranked #10 of 29 hotels in Kuala Terengganu
A recent review
3 of 5 stars Reviewed June 18, 2014
Happyholidayer7 Bristol, United Kingdom
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88 people have reviewed this hotel

Traveler rating
    4
    25
    39
    18
    2
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22
26
6
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Bristol, United Kingdom
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 18, 2014

Stayed one night on our self-drive trip through Malaysia. Room on 11th floor was fine with a nice view out to sea. Bathroom was small but perfectly okay. The shower was a bit of a surprise. I only noticed the hand held type and was not expecting much, but once I turned it on, it was the rain shower above... More

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Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed for 4 nights at 7th floor. We got rooms 719 and 722. Room 722 is right beside the emergency exit. - We requested for non smoking room but 7th floor is obviously a smoking level. The whole floor has strong cigaret smoke smell which is unpleasant. Avoid this floor if any allergy to cigaret or having asthma like me.... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 8, 2014

We stayed for 1 night (arrived late, left early) before catching a ferry to Redang. The hotel itself is about 20 minutes walk from the marketplace next to the ferry terminal, or the staff will happily book a taxi for you and recommend places to eat/see. Taxis to the ferry/chinatown were RM10. The staff were really helpful and smiley, and... More

Was this review helpful? Yes 1
New Zealand
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 4, 2014

From the moment I arrived to the moment I left I felt a welcome and valued guest. It's an older property, located a block or so back from the sea, and some distance from Chinatown, where the best food and coffee is to be had. It is walkable, however it's a hot and tiring business. WARNING: In KT taxis are... More

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Shah Alam, Malaysia
Top Contributor
144 reviews 144 reviews
78 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed for 1 night. Check in was done smoothly. The hotel staff (concierge which was a lady guard) was quite helpful with the luggage. Stayed in deluxe triple which was good for our family of 5. The room was just ok of for us. The room deluxe triple was average & overlooking the pool. Breakfast was quite disappointing because the... More

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GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Kuala Lumpur
Top Contributor
68 reviews 68 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 25, 2014

Stayed for 1 night. Wifi is free, username & password given during check-in. Since it is located just next door to our branch office, it is very convenient for us. Counter staff should put more effort to smile and be more courteous. Very nice view of the blue South China Sea from the room. Has the best deep sleep at... More

Was this review helpful? Yes
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Hampshire/UK
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 23, 2014

Nice enough hotel if a bit dated within walking distance of city centre. Not much English spoken by staff except by one older woman on reception and one of the concierges I spoke to. Breakfast nothing special and again hardly any English spoken by staff there. Swimming pool far too cold and hardly ever any towels there or possibility to... More

Was this review helpful? Yes 2
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

Worcester UK
Contributor
16 reviews 16 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 13, 2014

stayed 2 nights - spacious room with comfortable beds (twin) and view out to sea. Room was a bit dated but clean. the bathroom need a refurbishment – i would not have taken a bath. Breakfast included was good with plenty of choice. We had a meal in the evening which was a special offer and also good. pool was... More

Was this review helpful? Yes 1
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Sincere thank you on your constructive comments which will greatly help us to upgrade our services to all our guests in achieving our goal “Customer Care Program” and we just completed our refurbishments for guest’s satisfactions. Kindly request in advance for a non-smoking room if you are not a smoker. We are looking forward to welcoming you back in a... More

Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 13, 2014

Tagged along my wife who had a work program at this hotel, stayed here for 3 nights. From outside, the hotel didn't look much so there wasn't much expectation. The lobby was well decorated & maintained, but much of other facilities could use an upgrade. At first we were given a twin room due to a mix-up with other participants... More

Was this review helpful? Yes 2
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Sincere thank you on your constructive comments which will greatly help us to upgrade our services to all our guests in achieving our goal “Customer Care Program” and we just completed our refurbishments for guest’s satisfactions. Kindly request in advance for a non-smoking room if you are not a smoker. We are looking forward to welcoming you back in a... More

Kristiansand, Norway
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2014

Stayed at this hotel for one night on business trip, the room was big but had a strong smell of tobacco. I did not specifically ask for a non-smoking room, so that was probably my fault. The bathroom/toilet was tiny, and the toilet ring was loos on the toilet, making going to the toilet more exciting than necessary. The swimming... More

Was this review helpful? Yes 1
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Thank you for your constructive comments in achieving our goal for “Customer Care Program”. We have just completed our products improvement and refurbishment with additional facilities such as gym with a sea view for our guest’s satisfactions. We also have many smoking rooms available, kindly request before check-in and smoking are not allowed in all hotel outlets except at the... More

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Additional Information about Hotel Grand Continental

Address: Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Continental 3*
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Also Known As:
Grand Continental Hotel

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Amenities

Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Class
Number of rooms
190

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