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Merang Suria Resort

Lot 1841 Kampang Rhu Tapai | Merang Setiu, Kuala Terengganu 21010, Malaysia
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Merang Suria Resort
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29 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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    (29)
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    (8)
  • Jun-Aug only
    (11)
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  • Dec-Feb only
    (2)
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edenbridge, United Kingdom
Level Contributor
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Good location, near ferry to the main islands. Cheap. Unpretentious. Great unspoilt beaches, clear seas, great weather. Good shower, hot water on demand, clean bedsheets, polite staff. Good typical Malaysian family hotel. Downhill after this though: Approach to Hotel was appalling - through rusted security barrier of the old buildings of the "Holiday Camp" - something out of the 1950's,... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 7, 2015

Stayed for 4 days 3 nights on 1 to 4 May 2015 with my friends. Earlier booked was made since February 2015 with 10 rooms and deposit has been paid on March 2015. During the reservation I was told to the sales person, Cik Nuriah at Suria Resort Head Office KL, that we need room near the swimming pool also... More 

Was this review helpful? Yes 5

Travelers are raving about these Kuala Terengganu hotels

Malaysia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 5, 2015

Stayed in this resort for 2 nights with my family and colleagues. We booked 6 rooms. I did not see other things good except it is a beach front and with the pool overlooking the beach. Room floor is sticky, room phone is not working, toilet is dirty, sink is leaking. The hotel lobby is dirty with used tissues and... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
157 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed September 8, 2014

This resort is located right on the beach and has the entire stretch of the beach to itself. The place is huge, it has very well managed services within the resort. Well on the downside, customer service can be way better, we had done the booking using Hotels.com and arrived post midnight. The reception, had never heard of hotels.com! Very... More 

Was this review helpful? Yes 8
SuriaresortsMY, Manager at Merang Suria Resort, responded to this review

Dear Jishnu575 Thank you for taking the time to share your feedback on Tripadvisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment in regards to your experience at our resort recently. We... More 

Kuching, Malaysia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 25, 2014

Checked in with my wife. We requested for a queen bed room and the receptionist immediately asked us how many nights we are going to stay. We told her only for a night n she directly said that 2 single bed room is left (caught her lying). So we went inside the room n there was this very weird n... More 

Was this review helpful? Yes 4
Penang Island, Malaysia
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed March 23, 2014

Decided to take family for a trip to the East Coast via Gerik from Penang. Spent 2 nights here and really not worth coming to this resort & location as nothing much to do. Resort is old and rundown. Basic room, entrance door has gaps that can see through & warped...so gets stucked when opening. Door latch almost fallung of... More 

Was this review helpful? Yes 5
Leeds, England
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
1 of 5 stars Reviewed November 21, 2013

I joined a colleague on a conference visit. The conference was at a nearby hotel which was full and so we booked the Merang Surai Resort for two nights. The approach to the hotel was grim and on arrival we noticed everything was dusty and had an air of neglect and lack of maintenance. Our twin room was dark and... More 

Was this review helpful? Yes 5
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 2, 2013

Stayed for 1 night during school holiday in this hotel because most of the hotels are fully booked. I read most reviews about this hotel before came here so i did not expect much. Check in was fast and given a room facing the pool. Seriously their room really need refurbishment as well as their buildings.Breakfast was a simple meehon... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 13, 2013

We booked a one nite stay on transit to redang. Upon arrival, their credit card machine was not working so we had to pay for our two rooms plus additional deposit (refundable) in cash. Whilst walking to our rooms, there was a strong smell of sewer along the ground floor corridor. Once in the room, we were greeted by a... More 

Was this review helpful? Yes 2
Brighton
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed December 19, 2012

We have been travelling for 6 months all around Asia and always look back on this place as possibly the worst food we have had in this period. The resort is quiet and on the beach, however I am not sure how safe it is to swim. The rooms are cheap and clean, the staff are pretty friendly and helpful.... More 

Was this review helpful? Yes 3
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