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All 29 Kuala Terengganu hotels

Sumai Hotel Apartment

Lot 4479 Jalan Persinggahan,, Kuala Terengganu 20400, Malaysia (Formerly Sumai Suite Hotel)
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Sumai Hotel Apartment
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Ranked #3 of 29 Hotels in Kuala Terengganu
A recent review
5 of 5 stars reviewed 4 weeks ago
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33 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I are frequent guests at this hotel. We experienced good service every single time. If there's one thing this hotel should improve is the wifi -- a bit slow and some spots in the room don't receive signal. It's free and unlimited, however. Also some rooms we've stayed at has poor TV reception.

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Shah Alam, Malaysia
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

Strategically located at the Pantai Batu Buruk. Arrived at 11am and was allowed to check in early. Stayed at their three room apartment. Room was spacious and clean. Equipped with tv, kettle, iron board and iron. With the price that I paid the breakfast was okay.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

We move to this hotel after we found that our accommodation at Pantai Teluk Ketapang doesn't meet our expectation as cleanliness is my priority. This hotel located at Pantai Batu Burok and we stayed at 2 room apartment for one night including 3 breakfast, one double bed and two single bed, it is clean, equipped with TV, refrigerator, iron &... More 

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Kuantan, Malaysia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 31, 2014

Hotel location strategically located within the town and Pantai Batu Buruk. I was Check-in 2 pm with family and being welcoming by the front desk accordingly. We need to ask the front desk for the bell boy services. Hotel lobby was clean and specious. Complete with the nice sofa set and electric message chair. Customer can choose either to stay... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 27, 2014

The room was a Suite Room with 2 single beds. The room was equipped with basic TV, refrigerator, iron with iron board but no hairdryer. It had an excellent free wifi in the room. 2 free mineral bottles were given everyday and placed in the refrigerator. The mattress was a bit hard which uncomfortable to sleep on. The breakfast was... More 

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Klang, Malaysia
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 18, 2014

Had to stay here for a business trip. Room which is an apartment converted is quite small for the price on RM 191/night. Basic tv, proper bathroom, no fancy stuff double single beded. However the restaurant was really poor service. On the first day, we order half boiled eggs and 6 sets of full bold eggs arrived. Malaysian buffet breakfast... More 

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Senior Contributor
48 reviews 48 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 1, 2014

We thought this was a decent hotel in Kuala Terengganu. There were four of us so options were a bit limited. The apartments were quite large actually and had a kitchen and kitchen table so that was really nice. A few things though - the feel was very three star (Seri Malaysia ish if that means anything to you). There... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

Sumai apartment hotel is not a luxury hotel. This is a hotel apartment concept. If you want a luxury hotel please stay in Ri-Yaz Heritage | Marina Resort & Spa and you must be willing to PAY the same as you would expect.

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Kuala Lumpur, Malaysia
Top Contributor
86 reviews 86 reviews
46 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed April 21, 2014

I cannot reconcile how this property has been rated the second best hotel in Kuala Terengganu. I was taken in by the reviews and booked for 2 nights. I decided to cut it short after one night. I would not call it a hotel but more of a service apartment. We had diffiulty to locate the front entrance as it... More 

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11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 9, 2014 via mobile

Just a basic apartment, no frills. Close to town and a beach, staff were friendly and pleasant. They have a pool in the basement which is not bad but really cold water. The restaurant and room service were very reasonably priced. Breakfast was very basic with a mix selection.

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Additional Information about Sumai Hotel Apartment

Address: Lot 4479 Jalan Persinggahan,, Kuala Terengganu 20400, Malaysia (Formerly Sumai Suite Hotel)
Phone Number:
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range (Based on Average Rates): $
Number of rooms: 73
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Also Known As:
Sumai Hotel Kuala Terengganu

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