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Sumai Hotel Apartment

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Lot 4479 Jalan Persinggahan,, Kuala Terengganu 20400, Malaysia (Formerly Sumai Suite Hotel)
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Sumai Hotel Apartment
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39 Reviews from our TripAdvisor Community

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20
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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KL
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked a trip to redang but decided to came 1 day early so that we can enjoy Kak Pah or Mak Ngah nasi dagang. But no luck because both of them was closed during our visit Since this is our first trip to redang via shahbandar we didnt booked any hotel because we didnt know which hotel are nearer. TH... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just checked in a couple of hours ago, i'm already wishing that i'm back home! The moment I stepped in, the whole place had a funky smell. Some plugpoints arent working, the showerheads has probably been there since 1998. My bed had lizard's poop on it, and I doubt that the towels and the rest of the bedsheets has... More 

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Travelers are raving about these Kuala Terengganu hotels

2 reviews
5 of 5 stars Reviewed June 24, 2015

Went here recently for cousin wedding for 3D2N. The apartmemt was big and clean. There were 10 of us and the apartment/hotel has sufficient carpark & the apartment we stayed has 4 bedrooms, 2 toilets, big balcony , kitchen and a big living room. :) Manage to swim at their pool; ordered the hotel food. Everything is great. Was told... More 

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Eindhoven, The Netherlands
Level Contributor
3 reviews
5 of 5 stars Reviewed May 14, 2015

Had an awesome stay in Sumai Hotel. The food is fresh and the rooms are great: spacious, clean, adjustable air conditioning, nice bathrooms. If you want to go to a beautiful non-touristic island: ask the hotel staff for a trip to pulau Kapas and/or pulau Gemia. It's stunning.

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Kuala Lumpur, Malaysia
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 22, 2015

A family of 3 adults and 2 kids, stayed for 2 nights. Took the 2 room apartment, the check-in was efficient, friendly front office staff, the room a little bit of a let down, yes it is very spacious but lack decor and empty, bed were old, stiff and asked for a change of mattress. The bathroom is clean but... More 

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Kuala Lumpur, Malaysia
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 513 helpful votes
2 of 5 stars Reviewed March 22, 2015

Our family of 7 stayed one night at their 4 bedroom apartment on 12/3/2015 to catch the early 9am boat to Pulau Redang. Hotel location is good near Pantai Burok and only about 3 km to Shahbandar Jetty. Hotel have no concierge or bellboy to carry your luggage so you have to do it all by yourself. Front counter staffs... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2015 via mobile

My family and I are frequent guests at this hotel. We experienced good service every single time. If there's one thing this hotel should improve is the wifi -- a bit slow and some spots in the room don't receive signal. It's free and unlimited, however. Also some rooms we've stayed at has poor TV reception.

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Shah Alam, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

Strategically located at the Pantai Batu Buruk. Arrived at 11am and was allowed to check in early. Stayed at their three room apartment. Room was spacious and clean. Equipped with tv, kettle, iron board and iron. With the price that I paid the breakfast was okay.

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penang
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

We move to this hotel after we found that our accommodation at Pantai Teluk Ketapang doesn't meet our expectation as cleanliness is my priority. This hotel located at Pantai Batu Burok and we stayed at 2 room apartment for one night including 3 breakfast, one double bed and two single bed, it is clean, equipped with TV, refrigerator, iron &... More 

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Kuantan, Malaysia
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 31, 2014

Hotel location strategically located within the town and Pantai Batu Buruk. I was Check-in 2 pm with family and being welcoming by the front desk accordingly. We need to ask the front desk for the bell boy services. Hotel lobby was clean and specious. Complete with the nice sofa set and electric message chair. Customer can choose either to stay... More 

Was this review helpful? Yes 2
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