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Batu Burok Beach Resort

906-A, Jalan Pantai Batu Burok, Kuala Terengganu 20400, Malaysia
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Batu Burok Beach Resort
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16 reviews from our community

Traveler rating
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    7
    2
    7
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7
Couples
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

First, they advertise complimentary breakfast ALL ROOMS and it was not given. They first claimed only for groups, then said no breakfast given. The wifi is terrible! No access in rooms their modem is located in a Ballroom far away from guest rooms. The staff was courteous as far as housekeeping but the attitude of front desk was never helpful.... More 

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Batu Pahat, Malaysia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here for two nights while attending a workshop in their banquet hall. Before my arrival, I was a bit worried about my stay here after reading so many bad reviews in Tripadvisor. But my stay here proved to be not that disappointing. The resort is located strategically near the main town area. Parking spaces were ample. Receptionists were friendly.... More 

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Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 11, 2014

The resort was a quick getaway 3 nights. It was situated at the beach with eateries within walking distance. The resort had a rural feel to it and thus we had no high expectations. We only had issues with mosquitoes. The had the sea-view room and it was a beautiful sight of the vast sea. Unfortunately, no swimming in the... More 

Was this review helpful? Yes 2
Singapore
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2013

We checked in and checked out 30 minutes later. The room was very small, dirty and painted blue with dirty smudges on the wall. The toilet was the worst, so disgusting. Had yellow stains on the tiles and the toilet bowl looked like it had never been scrubbed. The inside of the cupboards were filthy. Our bed sheet was dirty... More 

Was this review helpful? Yes 1
Malaysia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 4, 2013

We were there for only 1 nite and that's enough to keep us away a lifetime. We aked for a family room which cost us RM197 (1 queen-bed + 1 single bed; no king-bed available at all) 1. Expensive peak rate not a match with the conditions of this hotel 2. The staircase leading to the rooms from pool-side looked... More 

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Ampang
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 15, 2012

The room condition is clean but small,hot water is very hot and not adjustable,should add more tv(astro) channel,good swimming pool and good food (breakfast),the price rate are cheap,overall is good.I will recommend this hotel to my friend and families.

Was this review helpful? Yes 4
Shah Alam, Malaysia
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 22, 2012

The room was very small and dirty. The price is also expensive. Aircond not functioning well. Same goes to the shower. No towel prepared in the room. Very dissapointed!!! The price also very expensive. I will never recommend this hotel to anyone.

Was this review helpful? Yes 6
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 3, 2012

We booked a few weeks earlier. Around 3 - 4 weeks. Booked via phone calls. When i asked about payment, they said i can pay during check-ins. So fine. I didn't call again for confirmation. Who did that, really? So we arrived in the evening to check-in on a Saturday. Guess what? They were fully booked! And there's not even... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 25, 2012

Receptionist - pleasant & courteous. Ample parking. The room we were in was old. Mosquito coils provided - so dont expect much. Did not bother to try the restaurant. During our visit the authorities was fogging aedes mosquitoes nearby. But other than these issues, still feel safe in Terengganu - nice & polite People culture is The Factor coupled with... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 6, 2012 via mobile

During booking i've been informed wrongly regarding the rates and the truth it is so expensive for that kind of room. .the room was very dirty under the beds and the aircond not functioning well. .I wont recommend to any of my friends. .i've been to many resorts and hotel with my kids but this is the first time i... More 

Was this review helpful? Yes 3
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