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Ri-Yaz Heritage Resort and Spa

4.0 of 5 Pulau Duyong, Kuala Terengganu 21300, Malaysia
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Ri-Yaz Heritage Resort  and  Spa
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Ri-Yaz Heritage Resort  and  Spa
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103 reviews from our community

Traveler rating
    16
    40
    22
    14
    11
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38
32
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Ri-Yaz Heritage Resort and Spa
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Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 13, 2011

We were there on April 13th. We were greeted by the warm and hospitable Pn Nur Fajariah, where she had us checked in, and then drove us to our chalet via the resort buggy. This would be our mode of transport for the 2 days there, since cars are not allowed within the chalet compound. However, we did take many... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 11, 2011

Stayed here for 1 night during our east coast trip. Before staying here, we've stayed at Swiss Garden, Kuantan. I've booked the hotel solely based on pictures at their website which was a big mistake I've made. During the booking process, I've selected 1pm as my check in time and selected a deluxe pool view room. We've arrived at the... More

Was this review helpful? Yes 7
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 30, 2011

Reached Ri-Yaz around 4:15pm since our afternoon flight was a bit delayed from KL and went to have our lunch in KT town first. I thought checking-in would be smooth since this is a 5 star resort but to my surprise...i was told that my rooms (i booked 4 rooms for the whole family), were not ready!!!! At 4:15pm?? With... More

Was this review helpful? Yes 6
Ri-YazHeritageSales, Director of Sales at Ri-Yaz Heritage Resort and Spa, responded to this review

Dear Arishahakim, Please accept our sincere apology as upon check in the 2 of the 4 rooms that you had reserved were indicated as 'not ready'. However, my team advised me that it was immediately rectified as when the call the Housekeeping department, it was informed that it was only that it hasn't been updated in the system yet, and... More

Kuala Lumpur
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 5, 2011

My wife had seen previous signs along the road from Kuantan to Kuala Terengganu during our previous trip to the east coast at the end of December 2010, so when we saw the signs during our drive to KT on February 2, 2011, we thought we might like to give the place a try. First off, we checked out the... More

Was this review helpful? Yes 2
Ri-YazHeritageSales, Director of Sales at Ri-Yaz Heritage Resort and Spa, responded to this review

Dear Sir, Thank you for your comments. I wish to apologise on your wife's dissatisfaction on the inavailability of the spa, it's sad that we are trying to rectify the problem at our spa, but currently we have to temporarily close it for business until the problem is solved. I am really hoping that the matter will be solved soonest... More

Kuantan
1 review
4 of 5 stars Reviewed December 27, 2010

Five-star hotels that maintain the characteristics of Malay culture, and according to visitors who prefer the privacy of living rooms are as far from each other. Bedrooms and a large water and everything looks so luxurious. In addition, a lot of room here to provide services that facilitate the residents rooms such as food and minumana light that can be... More

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Melbourne
1 review
4 of 5 stars Reviewed October 8, 2010

We spent four nights in a deluxe room at the Ri-Yaz resort in Sept 2010. The room was great, very spacious and contemporary. The build finish was a bit suspect, but that's common for south east asia.It was quite clean, but a bit more of a scrub and some elbow grease would be ideal. It was otherwise a very stylish... More

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england
Top Contributor
113 reviews 113 reviews
85 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed September 4, 2010

Manicured and beautiful grounds in acres of land, many attractive individual buildings occupying 4 lets each. Smart rooms with good facilities, lovely big pool but no beach to speak of. A good restaurant with reasonably priced food . Little of the facilities are open...... cant get a bike or boats or into the games room or a massage or a... More

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kuala lumpur
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 31, 2010

after driving 6 hrs from kuala lumpur, when we reached this resort, we thought we could have a good holiday stay here since the resort layout is nice. we got the nightmare in the first nite, we were upgraded to the executive delux room which is independent bungalow at the riverside, nice view when there are small boats passing by,... More

Was this review helpful? Yes 1
Malmo, Sweden
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2010

Stayed for 4 nights in mid-June. Arrived after a long flight from Sweden and the hotel turned out to be just as relaxing as we needed. Nice bungalow rooms in a beautiful garden. The service was very good, all staff was very helpful and speak good english. The garden is quite big but they have electric golf cars that take... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2010

We chose to stay at this resort as a stopover before making a trip to Redang Island the next day. This resort is about a 10mins drive from KT town and although the road leading to the hotel is not that appealing once you passed the main entrance you are in a relaxing and tranquil place. The rooms are spacious... More

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Additional Information about Ri-Yaz Heritage Resort and Spa

Address: Pulau Duyong, Kuala Terengganu 21300, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ri-Yaz Heritage Resort and Spa 4*
Number of rooms: 97
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Also Known As:
Ri-Yaz Heritage Resort And Hotel Kuala Terengganu

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