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Hotel Ming Star

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217 Wisma Cermerlang, Jalan Sultan Zainal Abidin, Kuala Terengganu 20000, Malaysia
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1 room 1 adult
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20 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 6, 2015

We needed to spend a night in KT, before we headed off to Redang. This hotel is clean, well located and reasonable. It was an adequate place to get a good night sleep as the beds were fantastic. The wifi was strong and the hotel is secure. If you don't need a night in KT, try to avoid it as... More 

Helpful?
1 Thank Brett H
Labuan Town, Malaysia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 11, 2015

Stayed here for 3 nights, check in was okay. The room is small and toilet is dirty. Every time I open the shower, there's a strange odor from the water so I keep it running for few minutes until its gone. The room has small ants and also mosquitoes flying around. At midnight around 12.30am we were awaken by the... More 

Helpful?
1 Thank sherla26
Pah S, Social Media Team at Hotel Ming Star, responded to this review

Thank you for your time to write us a review. We appreciate each piece of the review. Your input will definitely improve our hotel. We deeply sorry for the room and toilet issues, we will look into it and fix as soon as possible. We apologize for the unfriendly staff that make your check out experience unpleasant. We will take... More 

Melbourne, Australia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed October 4, 2015

Check-in was very slow. I was told they accept credit cards but both my cards were rejected by the hotel's system so I was forced to pay in cash, at significant inconvenience. My room was a good size and had a desktop computer in it (which I did not use). However, the shower lacked hot water, the towels and pillows... More 

Helpful?
Thank Brad R
Pah S, Social Media Team at Hotel Ming Star, responded to this review

Hi Brad R, Thank you for your time to write us a review. We appreciate each piece of the review. Your input will definitely improve our hotel. We are sorry our hotel did not meet your expectation. We will surely improve on it. For your rejected credit cards, it was not our system that rejected it. It is due to... More 

Kuala Lumpur, Malaysia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 16, 2015

We purposely find a cheap, clean and good hotel as a stop over from our journey from Kuala Lumpur to redang island, and after reading the review we decided to choose this hotel. Everything just right, its easy to find, near to the jetty and easy check-in and checkout and the room also clean and really recommend this hotel for... More 

Helpful?
1 Thank BetterThanNew
Melbourne, Australia
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 14, 2015

We stayed 4 nights in this hotel as part of our tour of Malaysia. The room was a good size with a comfortable bed. They provided a free computer and free wi-fi. However, the wi-fi was very slow. Housekeeping was excellent, quick and efficient. Breakfast was provided and was sufficient. The staff were very friendly and helpful. It's within walking... More 

Helpful?
Thank Linda G
Langkawi, Malaysia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 18, 2015

We were staying at this hotel for 2 nights before moving on to Redang. Having arrived by overnight bus early in the morning, we were grateful, when we could check in at 11 am. The receptionist confused us with another booking and as the names sounded similar, we did not pick it up. Having given the passport, we assumed that... More 

Helpful?
Thank naturelover222
Kuala Lumpur, Malaysia
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 16, 2015

To be fair, we didn't stay long enough to review this hotel to the full. All we know is that after we returned to mainland from our island trip in Lang Tengah, we needed a place for a short rest while waiting to catch our flight back home later that afternoon. We made arrangements with the resort (Summer Bay) the... More 

Helpful?
Thank ThCy
Kuching, Malaysia
Level Contributor
242 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed May 30, 2015

We booked this hotel as it received good reviews on TA. We arrived at check-in time and was told that the room wasnt ready and needed to wait for about 1 hour. The receptionist was kind enough to offer us a room at their sister hotel Ming Paragon which was just a few shoplots down at the same price and... More 

Helpful?
1 Thank swim_jess
Kuala Lumpur, Malaysia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 18, 2015

This is a budget hotel and newly renovated. We stayed for a night after we got back from our Redang Island trip. The location of this hotel is good. The rooms are newly renovated but the bathroom in the room which we stayed was smelly. We asked the housekeeping to do something with it and they put some fragrance but... More 

Helpful?
2 Thank muhammadanas
Kuantan, Malaysia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 18, 2015

I didn't manage to stay in the hotel due to last minute change of my trip route. But I have to give a 5 star comment to this hotel. I booked the hotel thru Booking.com a sweet room(with Hello Kitty:P ). I really wanted to experience it, but on that day only I found that I'm not going KT. So... More 

Helpful?
Thank MandyOng2013
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