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Seri Malaysia Hotel Kuala Terengganu

Lot 1640 Jalan Hiliran, Kuala Terengganu 20100, Malaysia
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Seri Malaysia Hotel Kuala Terengganu
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Date | Rating
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  • German first
  • Italian first
  • Japanese first
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Petaling Jaya, Malaysia
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I been a frequent traveller around the country for the last 5 years , and during my visit at year-2011 at this hotel it has really changed my perception of the franchise of Seri Malaysia. Towel was wornout, room was dirty and wornout, air-con not cool enough, blanket was like dirty...and my body was itching all night long...and we took... More 

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HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear KenYap55, We regret to hear about your bad experience at the hotel and would like to get further information on your stay by emailing us at central@serimalaysia.com.my. We will share this issue with the hotel’s management. Your feedback is appreciated and will help us to improve our ability to serve you better. We hope you will be giving us... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came here for 1 night. The intention is to get some songket from Pasar Payang. Was very very very surprised at how close the hotel is to PP. It's really2 close (2 minutes journey by car). Upon entering the room, decided to just throw away all my luggage's, turned on the air con and sunk myself on the bed (its... More 

Was this review helpful? Yes 1
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Zhafri Z, We greatly appreciate you for sharing your wonderful experience with us and value our customer interaction as we are constantly looking for ways we can better serve our guests. We cannot wait to have you come back soon. Thank you. Sincerely, Rangkaian Hotel Seri Malaysia More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 3, 2015

We do not have reservation and do a walk in. Receptionist look so pissed attending to us. doesn't look too happy to serve us. The room is old but quite comfortable. Remote control does not work in our room and my friend's room. Toilet is small. We ate dinner steamboat at their restaurant. Honestly i love their food. The nasi... More 

Was this review helpful? Yes 1
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear cikpah, We greatly appreciate your good comments on our food and the F&B services. However, we regret to hear about your bad experience at the hotel and will share this issue with the hotel's management. Please email us at central@serimalaysia.com.my We hope you will be giving us another chance and returning to our hotel in the future. Thank you.... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 2, 2014

Trip with family. Took a family room 1 queen bed and 1 single bed including 2 adult and 1 children breakfast Pro: Price was cheap Lobby clean Overall room cleanliness was ok The river view if your room range from 223-215 . City view was not good if you ask me Towel sufficient 1 extra pillow Ironing equipment Con: Dust... More 

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Perak, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2014

Its very comfortable stayed in this hotel. its very spacious and clean. the receptionist also very friendly. they provided us with delicious breakfast that included the traditional food in terengganu. we are very satisfied with the taste. besides, this hotel also very near to china town and pasar payang which are one of the people attractions. :)

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Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2014

Stayed for a night. Wifi was only available at lobby floor (still it was slow) Rooms was below average: 1) Only 1main point was working out of the 4 I found 2) Beds looks clean (though I found some hard to rid stains underneath) 3) AC was fine and cold 4) TV ch was ok (5 cable chs) 5)Toilet was... More 

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Kuala Lumpur, Malaysia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 10, 2014

The only thing good about this place was its proximity to Chinatown, arguably KT's most popular area with tourists today ever since they started decorating the little alleyways. Chinatown is also your best bet for drinks (alcohol), so it's good to have a place within crawling distance! Rooms are very average in quality. Parking is available. The hotel is also... More 

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 29, 2014

I am going for my Business Trip, the front desk staff less of smile. The room no clean, washroom no clean, bath towel no clean...Wifi cannot use due to bad coverage signal. Bad experience with the price i pay.

Was this review helpful? Yes 2

Travelers are raving about these Kuala Terengganu hotels

Australia
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 28, 2014

I booked a Deluxe Queen type room. This is quite an old hotel and the "Deluxe Queen" is really quite ordinary "standard" room based on my experience. Although the bed is comfy the shower / toilet is like a tiny cubicle. You can easily touch the shower curtains as you shower. But hey, it's clean. There is no internet in... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 26, 2014

Pros: 1) Right at the junction of convenience, on the left side of the road is the entrance to the Chinatown, with plenty of Chinese cuisine available, ranging from Bak Kut Teh, Roast Chicken/Char Siew Pork Rice to other noodle delicacies around Malaysia and seafood. 2) The 2nd road heads towards the city center and the football stadium, with KFC... More 

Was this review helpful? Yes 2
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