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Dorsett Grand Subang Hotel

4.0 of 5 Jalan SS12/1, Subang Jaya 47500, Malaysia
Best prices for: 1 room 1 guest
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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378 reviews from our community

Traveler rating
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    157
    75
    41
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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  • Chinese (Simplified) first
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Esbjerg Municipality, Denmark
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel has very nice renovated rooms. Good breakfast, Nice bar area but no Good restaurant or fitness facilitets. If time allows I shall recommend restaurant South Sea Bear the old airport, it's around 15 by taxi but book a table in advance..

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear AM N, Thank you for your positive feedback. Your feedback is important to us as it will help us to continuously improve our services and facilities. Your comments regarding our restaurant and fitness facilities have been highlighted to the respective departments for corrective measures and we really appreciate your positive comments. We look forward to welcome you back soon.... More 

Greater Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in a Club room the week before CNY, which was wonderful. Erna and staff could not have helped more, they were that good, and the doormen remembered who I was and where I was going (I travelled for work), just so helpful. The extra $ to stay on the club floors was well worth it, the view was... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Narelle535 Thank you for your nice review and ratings. We are delighted to hear that you had a pleasant stay at our Hotel. We would like to express that it was our great pleasure to serve you, as we strive to ensure that our guests experience are both memorable and unique. Therefore, it is comments like yours that gives... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely amazing experience. Service, food, internet, rooms, beds! It was heavenly and my whole family misses this place and considers it the best experience. The only annoying part was the location, however a timely shuttle took us to a nearby shopping mall. The breakfasts were great and so varietal. Definitely going back here.

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear CarolineD, Thank you very much for your nice review and ratings. We are delighted to hear that you had a pleasant stay at our Hotel. We would like to express that it was our great pleasure to serve you the best hospitality and services at Dorsett Grand Subang, as we strive to ensure that our guests experience the best... More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was staying in a Club Room and I absolutely like it! Big window, spacious, and it's superb clean. The wifi works very well and Erna in the Club Lounge is superb! I was having a few meals in Terazza Brasserie, Evelyn gave an exceptional service, thank you very much. She was pleasant, and pays attention to detail. As a... More 

Was this review helpful? Yes 3
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear DesmondS, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff friendliness... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place & room better than I expected. First time stay here, room quite good, i like the design of the room. The location of the hotel also very convenient, very near to Sunway Pyramid, shops and restaurants just in front, there also a medical center there. The breakfast also not bad.. Overall, is good to stay in..

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear AngellyH, Thank you for writing to us your positive feedback. We are delighted to hear that you had a pleasant stay at Dorsett Grand Subang especially with our hospitality and room presentation. Your positive comment will definitely inspire and motivate our Association to strive for excellence to continue providing the high quality service levels for all of our guest.... More 

Tewkesbury, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was recommended to this hotel by Singaporean colleagues as it offered good value & was just on the edge of the city. Its clean, breakfast is very good & the beds so comfortable.Friendly stakk make it a pleasure to stay.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Georgio886, Thank you for writing to us your positive feedback. We are delighted to hear that you had a pleasant stay at Dorsett Grand Subang especially with our food and beverages served. We pledge to provide the finest service and facilities for our valued guests. Do visit us again and have a stay at our Hotel to enjoy more... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel in subang jaya, complementary shuttle service to the main shopping malls. Lovely variety of breakfast and healthy section with fresh fruits juice blending. Nice entertainment in the hotel lounge. Had a joyfull stay

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Asma B, Thank you for writing to us your positive feedback. We are delighted to hear that you had a joyfull stay at Dorsett Grand Subang especially with our food and beverages served. We pledge to provide the finest service and facilities for our valued guests. Do visit us again and have a stay at our Hotel to enjoy... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Wifi is limited to 2 devices per room and only free for the first 1gb and they'll charge you rm50 afterwards which is dead expensive! 1gb might be a generous quota for some people but I have to stream videos, have stuffs to email and download which eats up a lot of quota. Free breakfast for two, and RM50+ for... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Dndoe, Thank you for writing to us, your feedback is highly valued. We are truly sorry that your stay at our hotel did not meet your expectations. We assure you that our customer satisfaction is our top priority and we want our product and services at our hotel to reflect the principle. Your comment has got our high attention... More 

Jimbaran, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Several months ago, I am stay for 4 night on Business trips. for the foods average (in my oppinion), but they have free shuttle going to the sun pyramid shopping mall from the hotel (eventhough need a little bit long to wait this kind of free service) from hotel to the mall vice versa,

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Gunbasri, I would like to thank you very much for your kind feedback. We truly appreciate your comments on our hotel as it is essential for us to further strive for excellence. Nevertheless, we apologize for the inconvenience caused in regards to your comment on transportation, as you’ve mentioned in your comments. Your comment has got our high attention... More 

leeds, uk
Top Contributor
345 reviews 345 reviews
27 hotel reviews
298 helpful votes 298 helpful votes
2 of 5 stars Reviewed January 28, 2015

i can't say much as it was cheap £37 i stayed here for one night en route to the airport when my friend dropped me off not one bell boy helped with my luggage from my car when i got the last of my luggage did a bell boy come up to me and said check in? i said yes... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Babyangel2007, Greeting from Dorsett Grand Subang ! Thank you for staying with us and taking the time to share your stay experience in Tripadvisor. We really appreciate your effort and time taken in sharing your stay experience and observations for our onward improvement. First and foremost, please allow me to express my sincere apologies for the inconvenience, disappointment and... More 

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Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Number of rooms: 478
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

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