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Dorsett Grand Subang Hotel

4.0 of 5 Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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362 reviews from our community

Traveler rating
    80
    153
    70
    40
    19
See reviews for
54
38
24
212
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
  • All months
    (362)
  • Mar-May only
    (64)
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    (108)
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    (130)
  • Dec-Feb only
    (60)
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1 review
1 of 5 stars Reviewed today NEW

Booked the bridal suite and ballroom for a wedding dinner reception. Found a live cockroach in the room. Also the decor for the ballroom( especially the chair tiebacks) were slipshod. At the last minute the staff could not deliver the colour of the hangings were had ordered and came up with a poor excuse. The chicken meat we had at... More 

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Dhaka
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is good for Meeting and residential for visitors.There are Nice buffet in the morning and the Ca bare dance in the evening. With light drink's up to mid night. In the meeting tea time they served nice varies food in the event place.

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Subang Jaya, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

First time visited Dorsett Subang Hotel for dinner at Terazza Braseerie since the property offer special discount for f&b. Overall my dining experience i will give poor because during my dining time i saw a flies inside the source which display at buffet line. No staff notice the problem and this can show that the staffs including the manager didn't... More 

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Isaac Wilson, First and foremost, thank you for dining at our Terazza Brasserie and we are grateful for the constructive feedback as it is important to us for improve our overall services especially hygiene standards and our professional approach in maintaining our image . Please accept our sincere apology for the shortcomings and disappointments you have encountered during your... More 

Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

I was on a solo business trip and I stayed at level 17. I love the ambient of the hallway and I love the setting and decor in my room (should bring my wife together in the future) and of course the friendly service.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear AcanMalai, Thank you for your kind review and ratings. We are glad to hear that you had a pleasant stay at our Hotel especially with our hospitality and room presentation. Our hotel is committed in providing the highest standards in product, presentation and hospitality to our guests. We do hope that you enjoy other great facilities such as our... More 

Shah Alam, Malaysia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the spacious rooms.. Secluded location but is 15 minutes away from the city.. Great buffet spread.. Very Friendly staff... The most comfortable beds to sleep in.. Its just a good place to relax and get away

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Aiswaryaletchumi, We thank you for your positive feedback with such great ratings. We are pleased to hear that you had a pleasant stay with us and satisfied with our hospitality and services at Dorsett Grand Subang. We take pride in ourselves to serve our guests with utmost sincerity and ensure that our guests feel at home in our hotel.... More 

Navi Mumbai
Top Contributor
122 reviews 122 reviews
72 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

About 40 minutes drive approximately,from KL International Air Port.The hotel has all 5 star hotel facilities.I stayed here on earlier occasion three years back.Lobby of the hotel is spacious.Hotel Lobby is reasonably well decorated on the eve of Christmas.Staff at Front Desk are very friendly,helping and with positive attitudes.I was lucky to get an early check in and late checkout... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Bhima2013, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are pleased to hear that you had a wonderful experience during your stay with us at Dorsett... More 

Taguig City, Philippines
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there for 3 days on a company paid business trip. The hotel staff was helpful and helped us check in with no issues. The room was large and everything was clean. The view from the 12th floor overlooking Subang Jaya was absolutely gorgeous, especially at night. My wife accompanied me and she thought the same. The hotel is... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Ethan M, Thank you very much for writing to us your feedback. We are pleased that you had an enjoyable stay at our hotel especially with our staffs’ hospitality, room presentation as well as the breakfast served. However, your comment in regards to one of our staffs from F&B is noted and we will ensure that all associates greet... More 

Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

i enjoyed my stay in this hotel. Comfortable room at reasonable rate. Hotel Staffs greeted with warm welcome. Nice pool, nice gym and great choices of foods. At night lounge performers are well entertaining. Attractive Christmas Decorations from entering the hotel lobby. Probably go back again.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Edmartin42, Thank you very much for your nice review and ratings. We are delighted to hear that you had a pleasant stay at our Hotel. We would like to express that it was our great pleasure to serve you the best hospitality and services at Dorsett Grand Subang, as we strive to ensure that our guests experience the best... More 

Shanghai, China
Top Contributor
87 reviews 87 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Last time Company paid for the room and have a special rate at this hotel so I agreed to stay again Night 1 42 minutes to check in - how is that possible WiFi doesn't work Awful band in the only sitting room making it impossible to relax No bell help until you get to the counter 6 staff behind... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Mitchpa, Thank you for your review. We are grateful that you took the time and effort to write to us, as your feedback will help us improve our services. First and foremost, we sincerely apologize for the shortcomings that you have experienced during your stay with us at Dorsett Grand Subang. We are conducting an investigation and have highlighted... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel and nice people. This Hotel very clean and there is shuttle to the mall. This hotel next to the hospital.. walking in distance. Breakfast buffet ok. I would like to visit this hotel with my kiddos. Maybe you can add playground for kiddos near from swimming pool.

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Fitri A, Thank you very much for your kind feedback. We are delighted to hear that you had a wonderful experience at Dorsett Grand Subang. We strive to ensure that our guest experience the best hospitality possible during their stay with us. Your suggestion in regards to the playground is noted. We truly appreciate your kind support and it... More 

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Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Number of rooms: 478
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

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