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Dorsett Grand Subang Hotel

4.0 of 5 Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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340 reviews from our community

Traveler rating
    76
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    66
    39
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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    (64)
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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I am a frequent traveller to KL and our regular hotel is the Grand Dorsett. We've tried other hotels in KL city and they are all good but inconvenient due to the traffic jams. We don't need to have a shopping centre close by as we are working all day. There is food (2 Indian Muslim, 2 Jap, 1 pizza,... More

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Lille
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am a fairly regular visitor to this hotel as the location is perfect for me. KL traffic like many asian cities is a nightmare and this hotel is well out of the city. Classic style. Not your modern hospital style.............. Rooms on the executive floor are very good, clean, practical, spacious and have a good working area. WiFi good,... More

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Rochester, NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Dorset Hotel is a good hotel in Malaysia. The hotel is clean, rooms very nice, staff friendly and helpful. I've been staying in the hotel for four weeks and enjoyed everything. The only issue is that it's a bit isolated from any shopping mall. There are two restaurants across the street, one Indian and one Japanese. Both are... More

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
81 reviews 81 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 1 week ago

A very average hotel but it was convenient and you get what you pay for I prepaid for a car to take me to the airport on departure but he did not turn up to collect me until 35 minutes after the agreed time. It wasn't peak hour was meant to be 3:30 in the afternoon. If you can't get... More

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Cairo, Al Qahirah, Egypt
1 review
4 of 5 stars Reviewed 1 week ago

we feel like a home stay in all the hotel corners, plus the great hospitality of all staff and the smile which always seen. the hotel is clean, quiet, comfort and has a nice breakfast lounge which see the hotel garden and the pool.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Mohamed A. Thank you for your kind review. We are pleased that our facilities and services made you feel right at home, our aim is to provide each guest with a unique and comfortable experience. We are delighted that we have made your stay with us enjoyable. Thank you and hope to welcome you back soon. Best Regards, Mr.... More

Sheffield, United Kingdom
Top Contributor
71 reviews 71 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here several times over the past few years - but not always willingly so. Have returned for another visit after a break of 2 years. Wow - what an improvement! No more sullen reception staff - they've been replaced with smiling courteous staff. The hotel offered me an extremely early check-in at no extra charge after arriving off... More

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Galtraveller3, Thank you for your extremely honest and kind review. We are pleased to know that from your last stay with us you have indeed noticed our efforts to improve our service, facilities and rooms. It is our goal to continuously improve ourselves and by receiving reviews like your kind self it will certainly inspire our associate to strive... More

Yeovil
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Dorsett Grand for one night following a late arrival back in Malaysia. First impressions were very, very good, with a spotless and impressive entrance and a well organised, helpful and friendly reception staff. Our room was large, excellently equipped (probably the best we had during our stay in Malaysia) and absolutely spotless. The bed was incredibly... More

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear wisemageorge, Thank very much for your extremely kind review. We are estatic to hear you have enjoy your stay and have considered us as one of the best hotels in Malaysia. Your praises has been highlighted to the respective department heads and staff and are equally motivated by your wonderful comments. We aspire to provide guest, like your good... More

1 review
5 of 5 stars Reviewed 2 weeks ago

excellent service. had problem with wifi connection on the first evening of stay for my laptop. IT personnel, Anson, was extremely helpful and even offered to make a trip down to my room to assist at 11pm. the issue was resolved within the next day. Overall experience was good and staff was helpful. recommended.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear EvonTeoxf, Thank you for taking the time to write this review. We would like to apolegize for the inconvience you had encounter during your first night, however we are please to hear that our Associate, Anson had been helpful during that time as we encourge our Associates to provide the best in service and hospitality. We are indeed pleased... More

Aberdeen, Scotland, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

lovely old hotel being brought up to 21st century standards. The feature staircase was amazing. The staff were helpful. Signage to the breakfast room could have been better and signs to the lift access to this area were not visible. Lack of information about htel facilities in the rooms and no information about the mini bar prices. We were amused... More

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Barbara, Thank you for taking the time to write this review and providing us with your most valued feedback. We have certainly taken them into account and measures will be taken to improve on our signages in the rooms and around the hotel premises. Guest satifaction is our top priority and we assure you comments like yours will certain... More

Labuan, Labuan, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is the second time I and family stay at Dorsett Grand Subang Hotel. Besides that I am a member of the Prestige Club since 2013. I and family enjoyed very much for the stay in this hotel. We like the services and food that this hotel serving us. We will recommend to our relatives and friends whoever come and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Joan Kau M. Thank you for your kind review and the recommendation to your family and friends. It pleases us very much that you have enjoyed our F&B services and have chosen our hotel as your prefered stay in Selangor. Our Prestige Club strives to bring its members the best value in price and quality. We hope to welcome... More

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Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Number of rooms: 478
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

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