We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dorsett Grand Subang Hotel

4.0 of 5 Jalan SS12/1, Subang Jaya 47500, Malaysia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Dorsett Grand Subang Hotel
Professional photos View all
Browse nearby
Dorsett Grand Subang Hotel
Write a Review

369 reviews from our community

Traveler rating
    83
    155
    71
    41
    19
See reviews for
56
38
26
214
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (369)
  • Mar-May only
    (64)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (67)
All months
leeds, uk
Top Contributor
332 reviews 332 reviews
25 hotel reviews
281 helpful votes 281 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

i can't say much as it was cheap £37 i stayed here for one night en route to the airport when my friend dropped me off not one bell boy helped with my luggage from my car when i got the last of my luggage did a bell boy come up to me and said check in? i said yes... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was just there for one night. Stayed on the club floor. I needed help to get some things for my business. Everyone I asked was helpful & responsive. The club floor lounge is very comfortable. Afternoon coffee had a very good selection of well prepared finger foods. i highly recommend this hotel for business travellers.

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Sheridin4life, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff friendliness... More 

Male
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located near Taylor's College Subang. With the taxi and traffic nightmares of the area this was a much needed break with the college walking distance from the property. Very friendly and accommodating staff. Good ambience both the room and hotel in general. Food options must improve and if I may say quality as well. But without any reluctance 4... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Mohamed N, Thank you for your positive feedback. Your feedback is important to us as it will help us to continuously improve our services and facilities. Your comments have been highlighted to the respective departments for corrective measures and we really appreciate your positive comments. We look forward to welcome you back soon. Have a good day! Best Regards,... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for two nights in mid November 2014. The luxury provided in the premium section of this hotel, where I stayed for two nights was very good indeed - one of the finest hotel rooms I have ever stayed during my travels! The lobby and surroundings in the first look did not impress me much. Then... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Jijo_Tom, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff friendliness... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

3D2N stay. Comfortable room at a reasonable rate. Breakfast was all good with a lot of choices. Just be prepare of the deposit amount upon check in because I have to pay about RM400 which i didn't expect it to be that much. Overall, It's a good place to relax and get away.

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Fizah Hanafi, Thank you for your positive feedback with such great ratings. We are glad to hear that you had an enjoyable experience during your stay with us, especially with our hotel room and breakfast served. We would also like to express that we truly appreciate feedback like yours, as it will surely motivate us to strive for excellence.... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed over the Christmas break with family, we took two joining rooms. The rooms were spacious and my favorite feature were the bathrooms which were furnished with marble and had a full length glass window. The full buffet breakfast offered a great variety of local and continental options. There were plenty of additional facilities including a well equipped gym with... More 

Was this review helpful? Yes
Malaysia
Top Contributor
97 reviews 97 reviews
88 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was here for 1 night and my review as follows: 1) Location: It is beside Subang Jaya Medical Centre, located opposite a row of shop houses which has some restaurants, pharmacy and 7-11. Parking is plenty and spacious at the hotel although not covered. Overall, location is ok for subang area. 2) Check in, Lobby and Impression: Check in was... More 

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear FrenchRemix, Thank you for writing to us your feedback. We truly appreciate guests who take time to let us know about the experiences staying at our hotel. We would like to express that we are glad that our reception staffs were efficient and friendly. We at Dorsett Grand Subang strive to welcome our guests with warm hospitality. However, we... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 22, 2014

Booked the bridal suite and ballroom for a wedding dinner reception. Found a live cockroach in the room. Also the decor for the ballroom( especially the chair tiebacks) were slipshod. At the last minute the staff could not deliver the colour of the hangings were had ordered and came up with a poor excuse. The chicken meat we had at... More 

Was this review helpful? Yes 2
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Kiru_isis, Thank you for your feedback. It is with regret that you had an unpleasant experience pertaining to our bridal suite and wedding event services. In regards with the bridal room incident; please be assured that our associates conduct daily inspections of the rooms however we regret that this had been missed. In addition, your comments on the ballroom... More 

Dhaka
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

It is good for Meeting and residential for visitors.There are Nice buffet in the morning and the Ca bare dance in the evening. With light drink's up to mid night. In the meeting tea time they served nice varies food in the event place.

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Babudhaka, Thank you for writing to us your positive feedback. We are delighted to hear that you had a pleasant meeting at Dorsett Grand Subang especially with our food and beverages served. We pledge to provide the finest service and facilities for our valued guests. Do visit us again and have a stay at our Hotel to enjoy more... More 

Subang Jaya, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 13, 2014

First time visited Dorsett Subang Hotel for dinner at Terazza Braseerie since the property offer special discount for f&b. Overall my dining experience i will give poor because during my dining time i saw a flies inside the source which display at buffet line. No staff notice the problem and this can show that the staffs including the manager didn't... More 

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Isaac Wilson, First and foremost, thank you for dining at our Terazza Brasserie and we are grateful for the constructive feedback as it is important to us for improve our overall services especially hygiene standards and our professional approach in maintaining our image . Please accept our sincere apology for the shortcomings and disappointments you have encountered during your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Dorsett Grand Subang Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Number of rooms: 478
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Cheap Tickets, EasyToBook, Orbitz, Travelocity, Despegar.com, Asiatravel.com Holdings, Odigeo and Tingo so you can book your Dorsett Grand Subang Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

163 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (150)
Viewed
Hotel & grounds (12)
Viewed
Dining (35)
Viewed
Room/suite (53)
Viewed
Bathroom (8)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Room/suite (8)
Hotels you might also like...
Check In Check Out
Price Your Stay