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All 8 Subang Jaya hotels

Dorsett Grand Subang Hotel

4.0 of 5 Hotel   |   Jalan SS12/1, Subang Jaya 47500, Malaysia
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66%
Ranked #1 of 8 hotels in Subang Jaya
A recent review
5 of 5 stars reviewed yesterday
Sheila Y Bievres, France
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310 people have reviewed this hotel

Traveler rating
    66
    131
    64
    37
    12
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45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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English first
Bievres, France
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff were wonderfully welcoming, very helpful and patient with our group. We felt really at home. The club lounge was a real treat and daily rendez-vous point for family members. The breakfast buffet was also very good.

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Stockholm, Sweden
Contributor
17 reviews 17 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Friendly, helpful staff, Decent location, but nothing much in the surroundings. Hotel a bit old, but seems extremely popular for big family dinners (Ramadan while I visited). Cleanliness was oaky, but one would welcome a bit more attention to details. (Like removing a blood stain on the mirror door for the wardrobe, or repairing the light switch for the nightstand... More

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Singapore, Singapore
2 reviews
2 of 5 stars Reviewed yesterday NEW

hotel bathrooms badly need new towels. For my past ten visits over two years, I am only getting thread bare bath towels. For some reason the hotel's email server is not working properly. My month long booking was only read less than a week before my actual booking.

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Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Bright toilet looking out onto your bed,however the roller blind need some cleaning! Comfy bed with Big pillows,Overall its clean. TV set need to be changed,the contrast of it needs adjustment. Breakfast's variety is disappointing at B1. Opposite the hotel have at least 4japanese restaurants.

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Urgenta, Thank you for your feedback. Our Hotel is committed to providing the highest standards in product, presentation and hospitality to our guests. Your comments are being considered and we thank you for bringing this to our attention. We are glad that you enjoyed your stay with us. Thank you and we look forward to welcoming you back to... More

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as a relative of ours was having her wedding reception at this hotel. We found the hotel exterior a little tired looking but the interior was as impressive as any of the newer hotels I have stayed at. The staff I came across were courteous, but the concierge staff in particular Prem and Sukor were... More

Was this review helpful? Yes 2
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear SueDL2234, We thank you for taking the time to write this wonderful review. We are very delighted to hear your great experience during your stay with us especially on the staff, rooms and breakfast. Your delightful comments have been shared to all of our staffs especially from the Front Office, Housekeeping and F&B departments and we appreciate the thoughts... More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

The room is quite big. I was only there for one night but could stay there longer time in that hotel. I liked the huge shower and the window looking into the hotelroom. Would come there again. Thanks!

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Andreas S, We appreciate for taking your time to review our hotel and the ratings. However, we are pleased to know that you are satisfied with our hospitality and facilities, and glad that we have made your stay a comfortable one. In addition to offering the finest personal service and facilities for our guests, we look forward to welcome... More

Kota Kinabalu, Malaysia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel to attend a function at the hotel's Grand Ballroom. Check in was swift and staff very helpful. The room was big but slightly dated, overall comfortable room and bed. The breakfast was more than sufficient and choices quite extensive. The café/lounge next to the lobby had a nice little band playing at night, relaxing place.... More

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Jeep6530, Thank you very much for your positive review and ratings. We feel so glad to hear that you enjoyed your stay at our Hotel. We look forward to welcoming you back here again very soon. More

Edwards, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was extremely friendly and helpful. Went out of their way to help. Excellent full breakfast buffet. Bar/lounge a fun place to gather with nightly live entertainment. Wonderful outdoor pool and good workout facility.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear BobVanourek, Thank you for your positive review ! We are pleased to know that you have enjoyed our facilities and that we have made your stay a comfortable one. We pledge to provide the finest personal service and facilities for our guests. We look forward to welcoming you back to our Hotel again ! More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were greeted by a courteous bellboy who helped us with the luggage. Upon entering the hotel, it does give a feeling of grandeur, but definitely in need of a major facelift as it doesn't quite fit in this era. Hotel bar is located to the left, functional but again, dated. I think the hotel is previously known as the... More

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Austin J, Thank you for highlighting the issues to us; we appreciate all our guests that took time off to review our Hotel. We are in the midst of completing our soft renovation to our rooms and it will be completed by end of this year. We have also forwarded your complain to the Housekeeper to look into the... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

5 days staying here feels like home. The room is comfortable, so helpful staff, delicious breakfast and strategic location. Worth for value. I got my room electricity drop in the middle of the night at my 3rd night stay, maybe caused by a short cut on the lamp bulb. I was so scared as I stayed alone. But the staff... More

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Santi_TD, Thank you for taking time off to review our hotel and we value your comments and suggestions to help us to serve our guests better. We are glad that you enjoyed your stay with us. Please do come back and stay in our hotel again for your next visit. More

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Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 
Number of rooms
478

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