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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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435 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (94)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (76)
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Puchong, Malaysia
1 review
1 of 5 stars Reviewed 2 days ago NEW

Hi all, on the 23/7/2015, we had organized a makeup class event at the Dorsett Grand Subang Hotel. We brought there a well known makeup artist and celebrity from Bombay. We had our classes in one of the meeting room and it is very hard to look for a assistance because there are no one outside of the meeting room.... More 

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Dusseldorf, Germany
4 of 5 stars Reviewed 3 days ago NEW

later check in was no problem (due to late arrival at KUL) friendly people at reception good service/supporrt upon request on a wifi problem at my pc very nice breakfast with really big choice, inside and outside breakfast easy and fast check out

Review collected in partnership with this hotel

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear heinzv600, Greetings from Dorsett Grand Subang! Thank you for choosing us as your preferred hotel during your time in the city. We are glad that you had a pleasant stay with us. Our associates are always on standby to assist with your requests and that is part of the Dorsett hospitality that we strive to uphold. We hope to... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

Good service of the staff ..only if possible have fruit every day as per state in welcoming letter and the facility for hot water have a place to boil the water...but overall is good facility and i am happy to stay there.

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear herman_hwang, Greetings from Dorsett Grand Subang! Thank you for choosing us as your preferred hotel during your time in Subang. Please accept our sincerest apology for not delivering our promise as stated in the welcome note. We will ensure this will not happen again. Do reach out to us on your next stay and we look forward to welcoming... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Have stay here for the third time and greatly would come again. Well prepared room, good food yet kinda pricy. Easy to get a taxi or can call uber for transportation. Love the environment and friendly staffs. Be sure to stay at the new wings as it is better for sure.

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Allistair R, Greetings from Dorsett Grand Subang! Thank you choosing us as your preferred hotel during your time in the city. We are glad that you had a great experience throughout your stay with us. It drives us to continuously to maintain and improve our service standards to achieve excellent reviews from our guests, such as yourself. We hope... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

Check-in was a breeze. Room service was good. The noise level was acceptable. The sheets were clean and comfortable. The room wasn't too small and crampy. Would definitely come back for another stay!!

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear hcazzz, Greetings from Dorsett Grand Subang! It is comments such as yours that drives us to maintain and constantly improve our service standards and product offerings. My team and I look forward to welcome you again! Warmest regards, Hugo Gerritsen Area General Manager More 

mumbai
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was good by location for our business trip Good room size Good amenities Good breakfast Only thing the hotel needs a very quick face lift as it looks a bit old and ragged Price is also good Staff friendly and supportive Staff was efficient

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear kapil230861, Greetings from Dorsett Grand Subang! Thank you for choosing us as your preferred hotel and we are glad that you enjoyed your stay here. You will be happy to know that we are in the midst of refreshing our hotel and we hope that you will welcome the new sights on your next visit. We hope to see... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

real glitzy hotel, huge modern rooms a bit on the cheesy side with all the in house facilities at the best , best location due to my office connectivity, clean room, nice and friendly staff, amazing service overall. Would love to stay here in the future.

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Kamal S, Thank you for your kind review. We are pleased that you enjoyed your stay and that our facilities were to your satisfaction. It is really nice to know that you thought our overall service to be amazing and our associates to be very hospitable. To receive comments like yours will spur us on to continuously provide the... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the club room for 2 night, Rooms was very clean and cozy. Very prompt services. Good location many food choices around ( Eg, Japanese, local and western ), Hotel is near to Subang airport and shopping area.

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear cavyn c, Thank you for staying with us. We are delighted that you have enjoyed you 2 nights stay; that your room and our services was to your satisfaction. It was good to know that you found our location to be convenient and catered for your needs. We do hope that you will stay with us again in the... More 

Penang Island, Malaysia
1 review
3 of 5 stars Reviewed 4 weeks ago

There are rooms to improve the breakfast quality. The choice of food and dishes are limited. The omelets/fried egg counter delivery service should be improved, it took me more than 10 mins to get my order. I would like to propose to start the fitness center biz hours at 6am instead of the current 6:30am. Reason being the shuttle to... More 

Review collected in partnership with this hotel

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear sptan2015, Thank you for your review. Your comments regarding our breakfast has been noted and been brought to the attention of our F&B team. We apologize for the length of time it took to prepare your eggs, any inconveniences caused was regretted. We assure you that measure will be taken to ensure swifter service is provided. In regards to... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 5 weeks ago

The Hotel proximity to all places of interest was good and the rooms are excellent conditions. The Breakfast was good too as it was a buffet and many choices of local and international menus. Overall ratings was five stars.

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear ariel727, Thank you for your pleasant review. We are glad that you have pleasant stay with us. It is our mission to provide our own Dorsett Hospitality to every guest. Your review will motivate us to moving forwards to continuously strive of excellence. Also, we are pleased to hear that you are satisfied with our restaurants. Once again, thank... More 

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