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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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426 Reviews from our TripAdvisor Community

Traveler rating
    103
    175
    83
    43
    22
See reviews for
66
43
30
247
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (426)
  • Mar-May only
    (94)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (76)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed at the club room for 2 night, Rooms was very clean and cozy. Very prompt services. Good location many food choices around ( Eg, Japanese, local and western ), Hotel is near to Subang airport and shopping area.

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Penang Island, Malaysia
1 review
3 of 5 stars Reviewed 2 days ago NEW

There are rooms to improve the breakfast quality. The choice of food and dishes are limited. The omelets/fried egg counter delivery service should be improved, it took me more than 10 mins to get my order. I would like to propose to start the fitness center biz hours at 6am instead of the current 6:30am. Reason being the shuttle to... More 

Review collected in partnership with this hotel

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Hotel proximity to all places of interest was good and the rooms are excellent conditions. The Breakfast was good too as it was a buffet and many choices of local and international menus. Overall ratings was five stars.

Review collected in partnership with this hotel

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Pathum Thani, Thailand
1 review
4 of 5 stars Reviewed 4 days ago NEW

Location is good for go to Airport and/or to the city, there are a lot of restaurant around the hotel (eg. Chinese, Indian, Japanese, local restaurant with several price). One minus point is WiFi for Internet is limited access

Review collected in partnership with this hotel

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Selangor
1 review
2 of 5 stars Reviewed 4 days ago NEW

It's time to do some refurbishment as the carpet is shabby and worn out.Room service was not any better.For a 5 start hotel,food for room service could have been better.Burger was filled with too much mayonnaise and the crisp is from the can.A better choice is to eat out.Cheaper and nicer food.

Review collected in partnership with this hotel

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Travelers are raving about these Subang Jaya hotels

Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel's commitment towards sufficing the guest with great food and environment are worthwhile. The hotel's staff is attentive, friendly and working with high degree of professional. They are able to assist your last minute request for case to case basis.

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear muhammadrashid, Thank you for such a glowing review. We are so pleased that you had enjoyed your stay and that our associates treated you with a high degree of professionalism. We are especially elated that we were able to accommodate your request and prepared to go the extra mile to server you better Once again we thank you and... More 

pahang
1 review
4 of 5 stars Reviewed 1 week ago NEW

The room is clean and spacious. all the facilities in the room are well equipped..the staff is very friendly...the breakfast buffet was delicious and had variety of food ranging from local. western, arabian and japanese. I will stay again nx time..thx

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear vivi5416, Thank you so much for the kind review. We are extremely delighted that you and your family had an enjoyable time during your stay with the room and breakfast. It was a real pleasure to have you stay with us and to receive comments such as yours. We certainly look forward to welcoming you and your family back... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

good ambience, nice and friendly staff , comfortable , good facilities, good food, Wi-Fi, parking space, shopping complexes nearby, hypermarket , hospital, strategic location for business traveller to stay

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear syafianza, We are elated that you had an enjoyable time at our hotel and found our associates, facilities and services to your liking. Thank you and we hope to have again your patronage to our hotel soon. Best Regards, Vincent Pillai Executive Assistant Manager More 

Como Province, Italy
1 review
4 of 5 stars Reviewed 1 week ago

I stayed 1 night In this Hotel within a long Asian business trip. It was longer the best in terms of ratio quality/price. Everithing was ok in terms of accomodation, service, cleaning. I faced asmall electrical problem solved in few minutes by the staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear sprease1, Thank you for your review. We are happy that our accommodation, service and service were to your satisfaction. We apologize for the electrical problem you had encounters which our associate was able to remedy with ease. Thank you and we hope to welcome you back on your next visit to Malaysia. Best Regards, Vincent Pillai Executive Assistant Manager More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

If you need to be in the Subang Jaya area, the Dorsett Grand Subang is a good bet (understand it was formerly a Sheraton). The hotel overall is old, so go for the club rooms if possible as they are slightly newer. However, the food and beverage offerings in the club are not sufficient for a full meal. I had... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear hotelfanaticHK, Thank you for choosing to stay with us and for your time to write this review. Your comment regarding the insufficiency of our Premier Lounge F&B offerings has been noted and been brought to the attention of our Food and Beverage team so that corrective measures can be taken. During your stay we are happy to note that... More 

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