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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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529 Reviews from our TripAdvisor Community

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Queensland
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed while visiting friends in Malaysia. Hotel recommended by them. Good shopping centre not far and they have a shuttle bus to drop you off. Room and bed very comfortable. Nice lounge area with music at night for entertainment. Food available in this area except if public holiday and then limited. Most staff friendly and helpful. Very good breakfast... More 

Helpful?
Thank Susie M
Durham, UK
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in a two different deluxe rooms (left and came back) over a week at the end of January. Good rooms with comfy bed and rain shower. First room had a bathtub, second one a large walk in shower. Free internet and an adequate number of plug points for charging which was useful. Buffet breakfast has the full international range,... More 

Helpful?
Thank D6AMS
Singapore
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

we had a good stay there. the staff in general are very polite and efficient, in particular staff zairul who attended to us what we requested. the only minus thing was the hotel's charging price when guest came in earlier than expected. we arrived early at around 5am due to some reasons but the charge was still a ONE day... More 

Helpful?
Thank hisham861a
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear hisham861a, We are so pleased that you had a good stay with us and our associates were polite and efficient. In regards to the room charges, unfortunately it is hotel policy to charge one day for early check-ins. We apologise for any inconveniences that this may have caused. However your comment will be taken into account as future reference.... More 

Bangalore
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in mid January on a business visit for 2 nights...room size was big with all the amenities.....had bit of trouble with the internet access but reception staff rectified it...their house keeping staff was very good and made sure i do not have any issues with the amenities and services...I was pleasantly surprised by the breakfast next morning...great... More 

Helpful?
Thank NI3-279
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear NI3-279, Thank you for your review. We are so delighted that you enjoyed your room, amenities and the food options available for breakfast and dinner. We are equally as pleased that our Front Office and Housekeep associates were diligent to ensure that you are well taken care of during your stay. We certainly look forward to welcoming you upon... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I was involved for a work event that was held there so these are some of the things I've experienced and noticed. The rooms and the ballrooms are quite a distance away, with each being on the other far side of the building. So if you are hosting overnight events, allocate some time for your participants to make their way... More 

Helpful?
Thank shakalam
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear shakalam, Thank you for such an in depth review of your time at our hotel. We are glad to that you consider our hotel a good choice for business and conference events. We are so pleased that you enjoyed the food selections available and that the accommodations were comfortable, however we do apologise for the predicament you had encountered... More 

Singapore, Singapore
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay there for a night and got upgraded to club room which is located at the highest floor of the hotel. The view out of the room is superb as well. Room is spacious with a bathtub (who don't love a bath tub?)

Helpful?
Thank Pinxun
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Pinxun, Thank you for staying with us and taking the time to write this review. We are so pleased that you enjoyed your Club room and the bathtub that went with it. It gives us such joy that guests such as your good self have a comfortable time with us. We do hope to welcome you back soon. Warm... More 

Kuala Lumpur, Malaysia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 3 nights, two rooms, smooth and warm welcome during check in. They did brief us about the Breakfast's venue and time. they upgraded (complimentary) one of the room but still on the same floor as requested in the booking. Spacious room but not so clean (See attached picture). I had the best quality of sleep on their... More 

Helpful?
1 Thank syazrinzulfakar
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear syazrinsulfakar, Thank you for you review. It warms our hearts to know that you consider us one of the best hotels in Subang. We are pleased that you had quality sleep and the breakfast & lunch you had were both delicious. We sincerely apologise for the inconveniences that you had encountered such as the upkeep of the room as... More 

Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a delightful stay at the establishment, room is reasonably comfortable without any shortfall of the usual essentials amenities, stayed on the 13th floor comes with a wonderful view through the full height glass window overseeing the ponds & lakes behind the hotel. Breakfast spreads is conventional, highly commendable effort from the lady manager to offer to send a pot... More 

Helpful?
2 Thank Gary22022
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Gary22022, Thank you for your feedback. We are so pleased that your stay with us was such a comfortable one and that our associates went the extra mile to make your stay a more memorable one. We are very proud of them all. In regards to our interns and part time associates, we hope to continuously encourage their pursuits... More 

Petaling Jaya, Malaysia
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has outlets, lounge and pool. The hotel is big but it is also cold. The only staff who has spoken to me, smiled and assisted me was an intern named Jia Tong. He was really friendly and helpful. The rest of the staff... No comment. During breakfast, we thought our package came with 2 breakfasts. We went in,... More 

Helpful?
Thank noosgnew
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear noosgnew, Thank you for your honest review. We are saddened that you and your partner were not satisfied with your stay. We apologise that our associates were not hospitable during your stay but we were glad to know that Jia Tong was able to assist you. In regards to your breakfast, we apologise yet again for the predicaments you... More 

Travelers are raving about these Subang Jaya hotels

Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice room. But front line service need to be improved. Hope to see more warm welcome and smile from hotel staff. Breakfast have a lot of variety and tasty but please take care of solo. I asked waitress to help me to reserve the table for me when I go and take some food at food counter. But when I... More 

Helpful?
Thank yoyowalker
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear yoyowalker, Thank you for your feedback. We are glad to know that you were satisfied with your room. However it is unfortunate that our front line associates did not live up to expectations during your visit. We assure you that we have taken your comments into account, especially the one regarding solo diners. Measures will be taken to ensure... More 

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