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All 8 Subang Jaya hotels

Dorsett Grand Subang Hotel

4.0 of 5 Hotel   |   Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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66%
Ranked #1 of 8 hotels in Subang Jaya
A recent review
4 of 5 stars reviewed 1 week ago
SueDL2234 Sydney, Australia
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306 people have reviewed this hotel

Traveler rating
    65
    129
    64
    36
    12
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44
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24
173
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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  • Any
English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as a relative of ours was having her wedding reception at this hotel. We found the hotel exterior a little tired looking but the interior was as impressive as any of the newer hotels I have stayed at. The staff I came across were courteous, but the concierge staff in particular Prem and Sukor were... More

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear SueDL2234, We thank you for taking the time to write this wonderful review. We are very delighted to hear your great experience during your stay with us especially on the staff, rooms and breakfast. Your delightful comments have been shared to all of our staffs especially from the Front Office, Housekeeping and F&B departments and we appreciate the thoughts... More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

The room is quite big. I was only there for one night but could stay there longer time in that hotel. I liked the huge shower and the window looking into the hotelroom. Would come there again. Thanks!

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Andreas S, We appreciate for taking your time to review our hotel and the ratings. However, we are pleased to know that you are satisfied with our hospitality and facilities, and glad that we have made your stay a comfortable one. In addition to offering the finest personal service and facilities for our guests, we look forward to welcome... More

Kota Kinabalu, Malaysia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel to attend a function at the hotel's Grand Ballroom. Check in was swift and staff very helpful. The room was big but slightly dated, overall comfortable room and bed. The breakfast was more than sufficient and choices quite extensive. The café/lounge next to the lobby had a nice little band playing at night, relaxing place.... More

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Jeep6530, Thank you very much for your positive review and ratings. We feel so glad to hear that you enjoyed your stay at our Hotel. We look forward to welcoming you back here again very soon. More

Edwards, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff was extremely friendly and helpful. Went out of their way to help. Excellent full breakfast buffet. Bar/lounge a fun place to gather with nightly live entertainment. Wonderful outdoor pool and good workout facility.

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear BobVanourek, Thank you for your positive review ! We are pleased to know that you have enjoyed our facilities and that we have made your stay a comfortable one. We pledge to provide the finest personal service and facilities for our guests. We look forward to welcoming you back to our Hotel again ! More

Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We were greeted by a courteous bellboy who helped us with the luggage. Upon entering the hotel, it does give a feeling of grandeur, but definitely in need of a major facelift as it doesn't quite fit in this era. Hotel bar is located to the left, functional but again, dated. I think the hotel is previously known as the... More

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Austin J, Thank you for highlighting the issues to us; we appreciate all our guests that took time off to review our Hotel. We are in the midst of completing our soft renovation to our rooms and it will be completed by end of this year. We have also forwarded your complain to the Housekeeper to look into the... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

5 days staying here feels like home. The room is comfortable, so helpful staff, delicious breakfast and strategic location. Worth for value. I got my room electricity drop in the middle of the night at my 3rd night stay, maybe caused by a short cut on the lamp bulb. I was so scared as I stayed alone. But the staff... More

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Santi_TD, Thank you for taking time off to review our hotel and we value your comments and suggestions to help us to serve our guests better. We are glad that you enjoyed your stay with us. Please do come back and stay in our hotel again for your next visit. More

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

Bed was firm and sheets were clean. Facilities are thoughtful and room spacious. The two issues I had was the TV reception was not great and a little snowy and room to room calls don't seem to work. Overall was satisfied.

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear kensong59, Thank you for taking time off to review our hotel and we value your comments and suggestions to help us to serve our guests better. We are glad that you enjoyed your stay with us. With regards to the room TV, please bear with us we are in the midst of upgrading our system to serve our guests... More

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

Strategized Location at Subang Jaya, prone to business environment. Room was clean and meeting expectation. Breakfast provide good variety and choices. Feel comfort when entering to lobby and staffs were friendly and helpful. Improvement needed base on my experience, 1.Room card access was denied, 3 times I face it. Need better system. 2.Spa facilities need to maintain well, temperature not... More

Review collected in partnership with this hotel

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear kwleong0831, Our employees are our pride, we feel truly proud for each and every compliment extended to our hotel employees – they were truly delighted after reading the positive comments. With regards to the room card access, we have forwarded your comment to our technical team to look into the matter. We do look forward to welcoming you back... More

Ipoh, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got a good room, all in working order and the bed was just fantastic. Had the much needed rest. Breakfast was standard hotel food, nothing exceptional. Staff were friendly. Parking can be a bit of a problem during working hours.

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear r0s7, We are pleased to know that you have enjoyed our facilities and that we have made your stay a comfortable one. We pledge to provide the finest personal service and facilities for our guests - we look forward to welcome you back here the very near future! More

Phuket, Thailand
Top Contributor
61 reviews 61 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a good location and receptive to business. I stayed here a few times in the standard rooms and I find them to be a bit dated, dirty and worn. It may be best to investigate an upgrade next time. The lobby bar is convenient for a brief chat and a beer, but a bit expensive. The... More

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear SeducedByTheSea, Thank you for taking time off to review our hotel, we are sorry that our Hotel didn’t meet your expectation during your last stay. We would like to take this opportunity to inform our valued guests that we are in the midst of completing our soft renovation to our rooms and it will be completed by end of... More

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Additional Information about Dorsett Grand Subang Hotel

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

141 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 
Number of rooms
478

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