We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Dorsett Grand Subang Hotel
Professional photos View all
Browse nearby
Dorsett Grand Subang Hotel
Write a Review

388 reviews from our community

Traveler rating
    89
    160
    78
    41
    20
See reviews for
58
40
27
226
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (388)
  • Mar-May only
    (74)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (76)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW

Dorset will be my first choice of hotel in the future. Its interior is cozy with fluffy bed covers and pillows. The peek-a-boo toilet wall is interesting. Good for watching your little children bath if you come with family. You will know if they are playing in the bathroom.

Review collected in partnership with this hotel

Was this review helpful? Yes
Melbourne
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have made the Dorset my Hotel of choice when staying in that part of Malaysia, the Hotel is tucked away from the busy SUBANG area (SUNWAY) but close enough to shops etc if you need to go. A short cab fare get you to Empire or Sunway or a number of Cafes/Restaurant's. The lake at the rear of the... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Rich068Melbourne, Thank you for your kind review. We are please you have enjoyed your stay and that out restaurant and lounge team were attentive to your needs. We aspire to provide all out guest the best in service, facilities and hospitalities. It has been truly a pleasure serving you and hope to welcome you back soon! Best Regards, Vincent... More 

Kuala Lumpur, Malaysia
Top Contributor
57 reviews 57 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a Superior Room with my family during Chinese New Year in Feb 2015. The room given was located in the old wing of the hotel, which is in the same block hotel lobby/check in . Although the room was clean and beds were comfy, the furniture looked old and in need of a refurbishment. There are 7eleven convenient... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Mike_Wong 75, Firstly we would like to thank you for your review. We sorry to hear that the furniture in your room was not to your taste your comments have been note and have been channeled to the persons in charge. Comments like your will help us continuously improve our service and facilities, which is what we strive to... More 

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

Last week I took my family to stay for 2 nights for the first time. Well it was indeed a nice and pleasant hotel compared to the surrounding. While I have to attend to my business meetings, I left my family in the room. My wife found out about the shuttle service a few trips per day to Sunway Piramid... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Paulpine2015, Thank you very much for the kind review. It was unfortunate that you had fallen ill but we are very pleased that our association were very attentive during your stay and had gone all out to make sure all your needs were met. Here at Dorsett Grand Subang we have instilled our associates with values and one of... More 

1 review
1 of 5 stars Reviewed 5 weeks ago

stayed here for a business trip for 2weeks with my family.couple of complaints..we had a major issue on the shuttle service.the car was supposed to pick me up after work,but after an hour waiting outside thehot sun,no one came.the concierge had promised to ring me back but no one did.my wife had to go down to the lobby to see... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Julie M. Thank you for your review. We sincerely apologize for the inconveniences you had encounters during your stay your comments have been brought to the attention of the persons in charge. Regarding your comments on our transport services, indeed our follow up calls need to be more efficient especially to keep you informed should problems arise that prevents... More 

Senior Contributor
33 reviews 33 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015

We stayed here for one night as a family. After a long flight, we arrived at 5am in the morning and hoped for a quick check in. However, this was not the case as it took over 20 minutes to check which wasn't the best first impression. Our room was spacious, large and very comfortable, the facilities in the gym... More 

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear ThreeinBeijing Thank you for taking the time to write this review. We are glad to know that you had enjoyed the room and the fitness center which has been recently upgraded. However we apologize for the prolonged waiting period during check-in, it is indeed regretted especially after your long flight. We have highlight your issues with the Wifi to... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 27, 2015 via mobile

Stayed here over a weekend prior to some business meetings in KL. Nice room, clean, well laid out, but the hotel is looking a bit faded in parts and in need of a lick of paint. I spent a bit of time at the pool, which was ok, but again, needs some TLC. Overall however, a reasonable hotel if you... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Jill S, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff... More 

Kuching, Sarawak, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 23, 2015

my first time here for a 3 day course (stayed for 5 days) The bed was so good, fluffy pillow and bed. Room was spacious! the amenities and toiletries was good, they provide everything, shower foam and so on, hairdryer is there too. The breakfast and lunch spread was superb! They have shuttle service to Subang Parade, Ktm Komuter and... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear NatYung, Thank you for your review. We are indeed please that you had enjoy the room, the food and our nightly LIVE band performances. However we sincerely apologize for the issue you had encounter with the yellowish water in your bathroom. Please be informed what we are in the process of doing continuous upgrades to our facilities to serve... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed March 20, 2015

One but excellent night stay. Have stayed multiple times within Grand Dorsett (old wing) but on the last trip, i was upgraded to Club Room during check-in. A pity that i wasn't informed what is something extra other than the nicer room i've got. The hotel is well located which is near Subang Airport and my company. Free shuttle services... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear j0seLiWX, Thank you for writing to us your positive feedback. We are delighted to hear that you had a joyful stay at Dorsett Grand Subang. Also, thank you for choosing Dorsett Grand Subang as your preferred hotel. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments... More 

Top Contributor
259 reviews 259 reviews
22 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed March 8, 2015

It is well located in the heart of Subang Jaya and a RM20 taxi ride from Subang airport. The hotel is situated alongside a superbly landscaped greenery. The superior room that we stayed is designed with biege and wooden colours, provide an atmosphere of calm and tranquility. There is a wide range of facilities and services to provide relaxation -... More 

Was this review helpful? Yes
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Gan L, Thank you for your very kind review. It is nice to know you have enjoyed your stay. Comments such as yours will continue to encourage us to continuously improve to provide our guest and your kind self the best in service and satisfaction. We strive to ensure that our guest experience the best hospitality possible during their... More 

Questions? Get answers from hotel staff and past guests. Ask a question

180 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (167)
Viewed
Pool/beach area (4)
Viewed
Room/suite (54)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (12)
Viewed
Dining (35)
Viewed
View from room (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Room/suite (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question