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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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Dorsett Grand Subang Hotel
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Dorsett Grand Subang Hotel
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
30 reviews 30 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night as a family. After a long flight, we arrived at 5am in the morning and hoped for a quick check in. However, this was not the case as it took over 20 minutes to check which wasn't the best first impression. Our room was spacious, large and very comfortable, the facilities in the gym... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here over a weekend prior to some business meetings in KL. Nice room, clean, well laid out, but the hotel is looking a bit faded in parts and in need of a lick of paint. I spent a bit of time at the pool, which was ok, but again, needs some TLC. Overall however, a reasonable hotel if you... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Jill S, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff... More 

Kuching, Sarawak, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

my first time here for a 3 day course (stayed for 5 days) The bed was so good, fluffy pillow and bed. Room was spacious! the amenities and toiletries was good, they provide everything, shower foam and so on, hairdryer is there too. The breakfast and lunch spread was superb! They have shuttle service to Subang Parade, Ktm Komuter and... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

One but excellent night stay. Have stayed multiple times within Grand Dorsett (old wing) but on the last trip, i was upgraded to Club Room during check-in. A pity that i wasn't informed what is something extra other than the nicer room i've got. The hotel is well located which is near Subang Airport and my company. Free shuttle services... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear j0seLiWX, Thank you for writing to us your positive feedback. We are delighted to hear that you had a joyful stay at Dorsett Grand Subang. Also, thank you for choosing Dorsett Grand Subang as your preferred hotel. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments... More 

Top Contributor
234 reviews 234 reviews
20 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is well located in the heart of Subang Jaya and a RM20 taxi ride from Subang airport. The hotel is situated alongside a superbly landscaped greenery. The superior room that we stayed is designed with biege and wooden colours, provide an atmosphere of calm and tranquility. There is a wide range of facilities and services to provide relaxation -... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Gan L, Thank you for your very kind review. It is nice to know you have enjoyed your stay. Comments such as yours will continue to encourage us to continuously improve to provide our guest and your kind self the best in service and satisfaction. We strive to ensure that our guest experience the best hospitality possible during their... More 

Esbjerg Municipality, Denmark
Contributor
16 reviews 16 reviews
13 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel has very nice renovated rooms. Good breakfast, Nice bar area but no Good restaurant or fitness facilitets. If time allows I shall recommend restaurant South Sea Bear the old airport, it's around 15 by taxi but book a table in advance..

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear AM N, Thank you for your positive feedback. Your feedback is important to us as it will help us to continuously improve our services and facilities. Your comments regarding our restaurant and fitness facilities have been highlighted to the respective departments for corrective measures and we really appreciate your positive comments. We look forward to welcome you back soon.... More 

Greater Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed in a Club room the week before CNY, which was wonderful. Erna and staff could not have helped more, they were that good, and the doormen remembered who I was and where I was going (I travelled for work), just so helpful. The extra $ to stay on the club floors was well worth it, the view was... More 

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Narelle535 Thank you for your nice review and ratings. We are delighted to hear that you had a pleasant stay at our Hotel. We would like to express that it was our great pleasure to serve you, as we strive to ensure that our guests experience are both memorable and unique. Therefore, it is comments like yours that gives... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

Absolutely amazing experience. Service, food, internet, rooms, beds! It was heavenly and my whole family misses this place and considers it the best experience. The only annoying part was the location, however a timely shuttle took us to a nearby shopping mall. The breakfasts were great and so varietal. Definitely going back here.

Was this review helpful? Yes 1
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear CarolineD, Thank you very much for your nice review and ratings. We are delighted to hear that you had a pleasant stay at our Hotel. We would like to express that it was our great pleasure to serve you the best hospitality and services at Dorsett Grand Subang, as we strive to ensure that our guests experience the best... More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 15, 2015

I was staying in a Club Room and I absolutely like it! Big window, spacious, and it's superb clean. The wifi works very well and Erna in the Club Lounge is superb! I was having a few meals in Terazza Brasserie, Evelyn gave an exceptional service, thank you very much. She was pleasant, and pays attention to detail. As a... More 

Was this review helpful? Yes 3
DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear DesmondS, We would like to thank you very much for your delightful feedback. We truly appreciate your time and effort in writing to us your positive feedback. It gives us great pleasure to serve you with the finest hospitality and services. We are delighted to read that you had an enjoyable stay at our hotel especially our staff friendliness... More 

Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2015

The place & room better than I expected. First time stay here, room quite good, i like the design of the room. The location of the hotel also very convenient, very near to Sunway Pyramid, shops and restaurants just in front, there also a medical center there. The breakfast also not bad.. Overall, is good to stay in..

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DorsettGrandSubang, Manager at Dorsett Grand Subang Hotel, responded to this review

Dear AngellyH, Thank you for writing to us your positive feedback. We are delighted to hear that you had a pleasant stay at Dorsett Grand Subang especially with our hospitality and room presentation. Your positive comment will definitely inspire and motivate our Association to strive for excellence to continue providing the high quality service levels for all of our guest.... More 

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