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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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1 room 1 guest
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Dorsett Grand Subang Hotel
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447 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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  • German first
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English first
  • All months
    (447)
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    (94)
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Emirate of Sharjah, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW

Friendly staff, clean rooms, good services, nice area, quiet, overall I enjoyed staying in this hotel and I recommend. restaurant and Laundry are very expensive, I had a problem with the internet >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Grand Dorsett Subang Hotel never disappointing me in terms of the room quality and the warm welcome once I had my 1st step inside the lobby. The attentive of the staff really surprised me. Kudos to all the staff!

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Iznul H, Greetings from Dorsett Grand Subang! It is a pleasure to welcome you once again to the hotel. We are glad that you were impressed with our hotel and its impeccable service. Our associates are always ready to welcome you again soon! Warm regards, Hugo Gerritsen Area General Manager More 

Madrid, Spain
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in the hotel for one night and the hotel simply fulfilled all my expectations. The room was quite comfortable and the hotel allowed me to conduct a late check-out without hesitation as my flight was leaving at night. Besides there's an area with local restaurants and a mini supermarket with an ATM

Was this review helpful? Yes
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear iarce, Greetings from Dorsett Grand Subang! Thank you for choosing us as your preferred hotel during your time in the city. We are glad that you were impressed with our hotel and its impeccable service. We hope that you had a wonderful experience and will not hesitate to visit us again! Warm regards, Hugo Gerritsen Area General Manager More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

The room and hotel service was very, very good. The menu in the downstairs restaurant was not satisfactory for breakfast. The bar was good, although the waiter did not know what a lemon, lime and bitters drink was.

Was this review helpful? Yes
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear James F, Greetings from Dorsett Grand Subang! Thank you for your feedback and we will ensure our bartender and service associates go through a stringent training on cocktails and beverages to ensure our guests have a satisfying night cap to end their night. Warm regards, Hugo Gerritsen Area General Manager More 

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I've been staying in this hotel for the past 10 years. Be it business or pleasure. The staffs at the hotel and very friendly and its a great place to stay. Great ambience, food and feels very welcoming. Rooms and beds are great!!

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear rt_smy, Welcome home! Please allow me to express my appreciation for your unwavering support for the last 10 years. It has indeed been a pleasure serving you as our guest. Our associates are always ready to welcome you back to your home away from home. Warm regards, Hugo Gerritsen Area General Manager More 

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

We love the rooms at GDS - one of the best in Malaysia and far better than other hotels which charge double this rate. My team loved their rooms and the Club Floor. Of course, Metro Limousine which provides all transport for GDS is incredibly reasonable and like having your own Chauffeur/Secretary/Concierge rolled into one. I recommend all holiday guests... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear pangllui, Greetings from Dorsett Grand Subang! Thank you for choosing us as your preferred hotel during your trip in the city. I am delighted to know that you and your team had a memorable experience throughout your stay. We definitely look forward to welcoming you again! Warm regards, Hugo Gerritsen Area General Manager More 

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the room relaxing and spacious. They just upgraded the room and totally perfect! I really enjoy my stay and definately will come back!! And thank you for the staff for upgrading my staff ! 5 star!

Review collected in partnership with this hotel

Was this review helpful? Yes
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear chig63, Greetings from Dorsett Grand Subang! Thank you for your choosing us as your preferred hotel during your time in the city. I am delighted to know that you had a great experience throughout your stay with us. Please do let us know of your next visit and we will be happy to welcome you once again. Warm regards,... More 

Southampton, United Kingdom
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in Subang about 35 minutes in a Taxi from KL centre. It has a nice gym and great pool with entertainment in the bar most nights. The hotel has WIFI in the rooms as well as public areas. Breakfast was very good with a wide selection and great cooked to order omelettes. There are a number... More 

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Martin G, Greetings from Dorsett Grand Subang! We would like to thank you for your wonderful feedback and it has been a pleasure for us to be of service to you during your stay with us. We are glad that you had a memorable experience and we hope that you leave feeling better than when you first arrived. On... More 

New Delhi, India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It is a good old property but fortunately I got a room which was newly built. Spacious room with good balcony view. Just that I did not have a good experience while checking in, they made me wait for 4 hours to give my room. If you are a vegetarian, its not a good place. The souvenir shop in the... More 

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DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear montana v, Greetings from Dorsett Grand Subang! We are delighted that you had a wonderful stay in our newly refurbished rooms. I would like to apologise for the long wait during your check-in process, but we may have experience high traffic during your check-in time. Please accept our sincere apologies for the inconvenience caused and we will ensure that... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I expected a lot more considering that it's a 5-star hotel and Dorsett generally is a good hotel to stay in. The service was good and the staff (staff in charge of carpark, bell boys) were pleasant and polite. However, the room was badly maintained. We were given an upgrade to a Junior Suite and were grateful for that. However,... More 

Was this review helpful? Yes
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear nicolettem27, Greetings from Dorsett Grand Subang. I would like to thank you for your honest feedback and it is disheartening that we did not live up to your expectation during your stay with us. We have addressed the issues with the relevant departments and we ensure that situations such as those you have highlighted will not be repeated. Once... More 

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