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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya 47500, Malaysia
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1 room 1 adult
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Dorsett Grand Subang Hotel
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526 Reviews from our TripAdvisor Community

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Bangalore
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here in mid January on a business visit for 2 nights...room size was big with all the amenities.....had bit of trouble with the internet access but reception staff rectified it...their house keeping staff was very good and made sure i do not have any issues with the amenities and services...I was pleasantly surprised by the breakfast next morning...great... More 

Helpful?
Thank NI3-279
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear NI3-279, Thank you for your review. We are so delighted that you enjoyed your room, amenities and the food options available for breakfast and dinner. We are equally as pleased that our Front Office and Housekeep associates were diligent to ensure that you are well taken care of during your stay. We certainly look forward to welcoming you upon... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was involved for a work event that was held there so these are some of the things I've experienced and noticed. The rooms and the ballrooms are quite a distance away, with each being on the other far side of the building. So if you are hosting overnight events, allocate some time for your participants to make their way... More 

Helpful?
Thank shakalam
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear shakalam, Thank you for such an in depth review of your time at our hotel. We are glad to that you consider our hotel a good choice for business and conference events. We are so pleased that you enjoyed the food selections available and that the accommodations were comfortable, however we do apologise for the predicament you had encountered... More 

Singapore, Singapore
Level Contributor
146 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay there for a night and got upgraded to club room which is located at the highest floor of the hotel. The view out of the room is superb as well. Room is spacious with a bathtub (who don't love a bath tub?)

Helpful?
Thank Pinxun
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Pinxun, Thank you for staying with us and taking the time to write this review. We are so pleased that you enjoyed your Club room and the bathtub that went with it. It gives us such joy that guests such as your good self have a comfortable time with us. We do hope to welcome you back soon. Warm... More 

Kuala Lumpur, Malaysia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for 3 nights, two rooms, smooth and warm welcome during check in. They did brief us about the Breakfast's venue and time. they upgraded (complimentary) one of the room but still on the same floor as requested in the booking. Spacious room but not so clean (See attached picture). I had the best quality of sleep on their... More 

Helpful?
1 Thank syazrinzulfakar
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear syazrinsulfakar, Thank you for you review. It warms our hearts to know that you consider us one of the best hotels in Subang. We are pleased that you had quality sleep and the breakfast & lunch you had were both delicious. We sincerely apologise for the inconveniences that you had encountered such as the upkeep of the room as... More 

Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a delightful stay at the establishment, room is reasonably comfortable without any shortfall of the usual essentials amenities, stayed on the 13th floor comes with a wonderful view through the full height glass window overseeing the ponds & lakes behind the hotel. Breakfast spreads is conventional, highly commendable effort from the lady manager to offer to send a pot... More 

Helpful?
2 Thank Gary22022
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Gary22022, Thank you for your feedback. We are so pleased that your stay with us was such a comfortable one and that our associates went the extra mile to make your stay a more memorable one. We are very proud of them all. In regards to our interns and part time associates, we hope to continuously encourage their pursuits... More 

Petaling Jaya, Malaysia
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has outlets, lounge and pool. The hotel is big but it is also cold. The only staff who has spoken to me, smiled and assisted me was an intern named Jia Tong. He was really friendly and helpful. The rest of the staff... No comment. During breakfast, we thought our package came with 2 breakfasts. We went in,... More 

Helpful?
Thank noosgnew
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear noosgnew, Thank you for your honest review. We are saddened that you and your partner were not satisfied with your stay. We apologise that our associates were not hospitable during your stay but we were glad to know that Jia Tong was able to assist you. In regards to your breakfast, we apologise yet again for the predicaments you... More 

Travelers are raving about these Subang Jaya hotels

Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice room. But front line service need to be improved. Hope to see more warm welcome and smile from hotel staff. Breakfast have a lot of variety and tasty but please take care of solo. I asked waitress to help me to reserve the table for me when I go and take some food at food counter. But when I... More 

Helpful?
Thank yoyowalker
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear yoyowalker, Thank you for your feedback. We are glad to know that you were satisfied with your room. However it is unfortunate that our front line associates did not live up to expectations during your visit. We assure you that we have taken your comments into account, especially the one regarding solo diners. Measures will be taken to ensure... More 

K.Lumpur
Level Contributor
23 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed on the Club Floor in a Executive Deluxe room was a great experience! They have evening cocktails and lots of finger food which can make you forgo dinner. Plush and quiet environment for an early pre dinner chat or finishing your work. The service is excellent with few staffs manning the place round the clock.

Helpful?
Thank Bobby E
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Bobby E, We are so pleased that your stay in one of our Club floor rooms was such as great experience. We will be so glad that the cocktails and finger food selection available were adequate for a light dinner and our associates were attentive as always. We hope to welcome you back on you next visit. Warm Regards,... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first trip to this hotel. The staff were very helpful always courteous. The buffet was good and varied. The Chinese restaurant was exceptional. The staff were very helpful and cheerful. The room was good but my only complaint was the housekeeping department. There was always something missing or not cleaned or attended to. My used towel was not picked... More 

Helpful?
Thank elizabeth s
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Elizabeth s, It is an honour to welcome you for the first time to our hotel. We are delighted to know that our associates were hospitable and that our F&B were exceptional, especially The Emperor. However we must apologise for the housekeeping of your room. Your comments has been forwarded to our housekeeping department for action to be taken,... More 

Singapore, Singapore
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel may not be new but it has been refurbished. Location is near to Subang airport so really convenient for business travellers. Quiet neighbourhood with shops and facing a park/lake. Modern Sunway mall a short taxi ride away.

Helpful?
Thank DanielTanYN
DorsettGrandSubang, General Manager at Dorsett Grand Subang Hotel, responded to this review

Dear DanielTanYN, Thank you for your review. We are so please to know that you find our hotel to be convenient for your travelling needs. We do hope to welcome you back on your next trip. Warm Regards, Hugo Gerritsen Area General Manager More 

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