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All 8 Subang Jaya hotels

Dorsett Grand Subang Hotel

4.0 of 5 Hotel   |   Jalan SS12/1, Subang Jaya 47500, Malaysia
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66%
Ranked #1 of 8 hotels in Subang Jaya
A recent review
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264 people have reviewed this hotel

Traveler rating
    56
    112
    54
    31
    11
See reviews for
43
33
22
140
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I really recommend this hotel in all aspects. Excellent service and hospitality. Location is quiet and the rooms are great. Breakfast Buffet is full of variety and tastes brilliant. The staff are so friendly and always willing to help you in any way. Gym is a bit small but you can do with what is available on a short stay.... More

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 6 days ago NEW

Checked into the Club Room at Level 16. The only complaint I have was that in the middle of the night, the safe started beeping by its own. I pressed the code to open it and it was alright for a while. After that, it keeps beeping, every hour or so. Really disturbing my sleep. I hope it is a... More

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Bath, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I last stayed here 3 years ago, since when this hotel has undergone many changes. Most notable is the entrance and the bar, and of course the massive ballroom tacked onto the side. The restaurant downstairs is little changed, though, and it's still a bit of a squash around the coffee machines, especially as they always seemed to be breaking... More

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Kuching, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is superb and the staff are fantastic. Even though building work meant I had to have a lower grade room they compensated by offering me a free buffet dinner which was absolutely wonderful. The area is close to shopping and taxis are readily available. The front desk are ready to help with anything. I was able to check... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Angela196165, Greetings from Dorsett Grand Subang! We appreciate for the time taken reviewing Dorsett Grand Subang with positive ratings. It is a great pleasure to know that you had a good time during your stay with us especially on the services, facilities and breakfast. We have forwarded the positive comments to our staffs as their efforts have... More

Copenhagen, Denmark
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room was clean, quiet, and comfortable, but the bathroom needs renovation. I was later told by my coworkers who had stayed there before that the hotel has an old and a new wing, and that the new one is much better than the old. My room was in the old, so if you plan to stay there, ask for... More

Was this review helpful? Yes 1
DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Iv6ph Greetings from Dorsett Grand Subang! Firstly, we would like to say thank you for choosing Dorsett Grand Subang. We are very pleased to have you stayed at our hotel and highly grateful for your effort in writing this review. We appreciate your positive feedback of our hotel service quality. The comments have been shared to our... More

Malaysia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked to stay a night here in February 2014. Before reaching the hotel was stuck in the jam for an hour though we were only 1 km away. Traffic around this area is very heavy and road signs are confusing. Checking in wasn't easy, they couldnt trace our booking through the name we booked with, only recognize booking reference... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Checked for a short 2 night stay. It was a reasonable stay - decent room, well-maintained, ok view. Breakfast was acceptable with a reasonable selection - only complaint was the refill of food was very slow.

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ qiang73 Greetings from Dorsett Grand Subang! We appreciate for your time writing the review. We are very glad to hear that you had a good experience during your stay with us; especially on the hotel rooms and its views. Your comments have been shared to all of our staffs from the Front Office, Housekeeping and F&B departments... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 11, 2014

Recent trip at Terazza Brasserie having dinner. Food was OK. The dishes over cook e,g potatoes.taste terrible. The Chinese herb soup is good. for the other food OK. I notice only got 3 staff on duty. Trainee Chef at Pasta station, have to repeat my order 3 time and slow. during that time is not a busy period. What if... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Adpui Greetings from Dorsett Grand Subang! Appreciate your time writing this review as it is essential for us to improve further on our services. Nevertheless, we apologize for the shortcomings you have experienced during your recent trip to our hotel. We have highlighted your comments to our F&B and Housekeeping department to take corrective measures especially on... More

Wilayah Persekutuan, Malaysia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 8, 2014

Stayed here twice for business trips. Shuttle service to sunway pyramid is convenient but not frequent. Concierge is helpful. Room was much better the 2nd time i stayed however breakfast experience was dissapointing and it has not changed comparing to my first stay which was a few years ago! service was really slow. Its hard to find tables which are... More

Was this review helpful? Yes 1
DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Bubbame Greetings from Dorsett Grand Subang! It was a pleasure to have you stay with us. We would like to thank you for writing this constructive review as it is very important for us to further improve from guest’s feedback. Allow me to express our deepest regret on the shortcomings you have experienced during your stay at... More

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2014

Been to this hotel for several times. Awesome place to stay. Ample and free parking. The deluxe rooms are nice with an glass panel of the bathroom. You can watch tv while u take your bath! Fluffy pillows and bed that can make u sleep like there's no tomorrow. The window have awesome view at night but be careful if... More

Was this review helpful? Yes
DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Alisyalin Greetings from Dorsett Grand Subang! On behalf of Dorsett Grand Subang, allow me to express our gratitude towards your kindness in writing this great review. Your uplifting comment have certainly excites our associates especially from the Front Office, Housekeeping and the F&B department. We are also pleased by your recommendation to Dorsett Grand Subang and we... More

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Additional Information about Dorsett Grand Subang Hotel

Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Official Description (provided by the hotel):
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 
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