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All 8 Subang Jaya hotels

Dorsett Grand Subang Hotel

4.0 of 5 Hotel   |   Jalan SS12/1, Subang Jaya 47500, Malaysia
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Ranked #1 of 8 hotels in Subang Jaya
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267 people have reviewed this hotel

Traveler rating
    57
    113
    55
    31
    11
See reviews for
43
33
22
143
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here for only 5 nights and loved it. Staff were really friendly and so helpful and nothing was ever too much trouble. We needed to be in this location and we really had no need to head into KL although it is very accessble. The hotel offers a free shuttle service to selected destinations such as the Sunway Lagoon... More

Review collected in partnership with this hotel

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Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

that was my first time to stay in this hotel, feeling comfortable and clean. hotel staffs friendly and helpful. always have a good smile when i need some help. i had a dinner there and waiter there serve very good.

Review collected in partnership with this hotel

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Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Upon arriving at the hotel, I was booked into a superior room and told that the wifi would cost 35 MYR per day. The hotel website states quite clearly that the hotel has free wifi - after I pointed this out, it was changed to free wifi without argument - they clearly know it is supposed to be free. The... More

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I really recommend this hotel in all aspects. Excellent service and hospitality. Location is quiet and the rooms are great. Breakfast Buffet is full of variety and tastes brilliant. The staff are so friendly and always willing to help you in any way. Gym is a bit small but you can do with what is available on a short stay.... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Ghalaweesh, Greetings from Dorsett Grand Subang! We appreciate for the time taken reviewing Dorsett Grand Subang with such great ratings. It is a great pleasure to know that you had a good time during your stay with us especially on the services, facilities and breakfast. We have forwarded the positive comments to our staffs as their efforts... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Checked into the Club Room at Level 16. The only complaint I have was that in the middle of the night, the safe started beeping by its own. I pressed the code to open it and it was alright for a while. After that, it keeps beeping, every hour or so. Really disturbing my sleep. I hope it is a... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ klcheng, Greetings from Dorsett Grand Subang! We appreciate for your comment on our hotel as it help us to improve to be a better hotel. We deeply apologize for your discomfort during your stay with use due to the malfunction safe box. We have informed the respective department especially Engineering and Front Office to rectify the problem.... More

Bath, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I last stayed here 3 years ago, since when this hotel has undergone many changes. Most notable is the entrance and the bar, and of course the massive ballroom tacked onto the side. The restaurant downstairs is little changed, though, and it's still a bit of a squash around the coffee machines, especially as they always seemed to be breaking... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Musexmner, Firstly, we would like to say thank you for continuously choosing Dorsett Grand Subang. We are very pleased to have you stayed at our hotel and highly grateful for your effort in writing this review. We appreciate your positive feedback of our hotel service quality. Your comments are very valid and we have shared to our... More

Kuching, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is superb and the staff are fantastic. Even though building work meant I had to have a lower grade room they compensated by offering me a free buffet dinner which was absolutely wonderful. The area is close to shopping and taxis are readily available. The front desk are ready to help with anything. I was able to check... More

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DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Angela196165, Greetings from Dorsett Grand Subang! We appreciate for the time taken reviewing Dorsett Grand Subang with positive ratings. It is a great pleasure to know that you had a good time during your stay with us especially on the services, facilities and breakfast. We have forwarded the positive comments to our staffs as their efforts have... More

Copenhagen, Denmark
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My room was clean, quiet, and comfortable, but the bathroom needs renovation. I was later told by my coworkers who had stayed there before that the hotel has an old and a new wing, and that the new one is much better than the old. My room was in the old, so if you plan to stay there, ask for... More

Was this review helpful? Yes 1
DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ Iv6ph Greetings from Dorsett Grand Subang! Firstly, we would like to say thank you for choosing Dorsett Grand Subang. We are very pleased to have you stayed at our hotel and highly grateful for your effort in writing this review. We appreciate your positive feedback of our hotel service quality. The comments have been shared to our... More

Malaysia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked to stay a night here in February 2014. Before reaching the hotel was stuck in the jam for an hour though we were only 1 km away. Traffic around this area is very heavy and road signs are confusing. Checking in wasn't easy, they couldnt trace our booking through the name we booked with, only recognize booking reference... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Checked for a short 2 night stay. It was a reasonable stay - decent room, well-maintained, ok view. Breakfast was acceptable with a reasonable selection - only complaint was the refill of food was very slow.

Was this review helpful? Yes
DorsettGrandSubang, Executive Assistant Manager at Dorsett Grand Subang Hotel, responded to this review

Dear Guest @ qiang73 Greetings from Dorsett Grand Subang! We appreciate for your time writing the review. We are very glad to hear that you had a good experience during your stay with us; especially on the hotel rooms and its views. Your comments have been shared to all of our staffs from the Front Office, Housekeeping and F&B departments... More

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Additional Information about Dorsett Grand Subang Hotel

Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
Address: Jalan SS12/1, Subang Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Subang Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Grand Subang Hotel 4*
Official Description (provided by the hotel):
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 
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