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Concorde Hotel Shah Alam

3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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241 reviews from our community

Traveler rating
    33
    110
    77
    11
    10
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26
28
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88
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Klang Valley
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We like the staff hospitality and especially at the business center and premier lounge. We took the premier room because the place were fully book. On top of that, we never book before hand. The room is slightly below our expectation but it is still worth the price. The bed is okay but not as comfy as Vistana Hotel in... More 

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Richmond, Victoria Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before travelling I had need to contact the hotel to organise an interconnecting room then an early morning babysitter - my email enquiries were dealt with promptly and requests carted for. From the moment we stepped in we felt welcome and have only high praise for every team member at the hotel. All were polite, attentive - had smiles on... More 

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Mauritius
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For Online Booking people like Agoda or Makemytrip and Yatra you do not have Check in TIME selection option, so If you arrive in the morning, you will have to wait till noon to check in. Take note of this weakness in the system and be prepared to stay out for a while, or you can fork out some money... More 

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Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a Business Traveler and travel frequently to KL, Shah Alam is full so Industries and so stayed at this hotel. The Moment i stepped in the experience was great. This hotel is established in the industrial town so there is not much rush. Also they gave me a free early Check In which is rare not just once... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I been there mid of january with family...checked in was fast...cleanliness of room was excellent...the only thing room service took a very long time to be delivered to our room..apart of that , all were good..great location. Excellent customer service

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Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 11, 2015

A few times I was there during my working trips, I was most fortunate to have room facing the famed "Blue Mosque". Perhaps the only drawback was I need to pay for net access that I had to utilize my Mobile data instead for my work.

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Johor Bahru, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 25, 2015

"stay for sister convocation on 24th, check in around midnight, front desk staff Ms Eva just take 5 minutes to check in me to premium suites. Mr Hadi concierge staff wishing congrats to my sister after knowing my family heading to MSU. Will came back to stay again!!!

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 23, 2015

I have been to this hotel with my friends and honestly we were quite shocked to find out that the basic necessity was not provided, slippers. We were so astonished by this kind of service without slippers in the hotel room?! I understand that this hotel is upgrading so I'll reserve my judgement till later this post. Secondly, the tea... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr Teo, Greetings from Concorde Hotel Shah Alam Thank you for your feedback regarding your recent stay at Concorde Hotel Shah Alam. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the service those we provide to our valued guests. The hotel does provide room slippers in every... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 20, 2015

I stayed for a night on 17 january 2015. Had a stay at the deluxe room on the 9th floor. Good view from the room. The breakfast spreads were good n varies. Look forward for another stay at this hotel in the future

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Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 12, 2015

Stayed for 2 nites in late November 2014 to attend a relative's wedding. Hotel had everything for an enjoyable stay. The only drawback was the lack of local knowledge of cab drivers with regards to the whereabouts of places in the Shah Alam area. Twice I asked the bell desk to call cabs for me and on both occasions, the... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear SAR0031699, Thank you for staying with us and taking the time to share your feedback on Trip Advisor. We are very happy to learn that you have overall enjoyed your stay here. However, we take note of your feedback with reference to the taxi services at our hotel. The taxi services are not of the hotel own. They are... More 

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