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Concorde Hotel Shah Alam

4.0 of 5
3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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245 reviews from our community

Traveler rating
    35
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    78
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is fantastic, its very modern on the inside and still being redone. The hotel is constantly being revamped and inside is huge. The ceilings are tall and whole aura of the hotel is professional and new. Staff are so helpful and rooms are huge. We had an interconnecting room which was massive with a flat screen TV! Great... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed 1 night with family. It is an old hotel but the interior and rooms are being maintained, so rest assured the room is in good condition. The only thing that puzzled us was when we request for extra pillow. Operator was fast enough to answer our call. But we had to wait for 2 hours before we can get... More 

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Malaysia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 nights. As the name says ,you lay the Benjamin on that . Preety decent hotel and good location. Near to all places and have a mall right beside in a walking distance. Nothing to worry about food coz its 24/7 everywhere around. Good facilities and amenities. Near to the federal highway and kesas where it connects... More 

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Kuala Lumpur
Top Contributor
92 reviews 92 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in 28 March 2015 with my parents, booked two premier rooms. This is my first time staying in this hotel, but i have been here for "Buka Puasa" Break-Fast during Ramadan a couple of times. i booked thru online and i thought that i was booking a normal room, but when i got there I was asked to go... More 

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Klang Valley
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We like the staff hospitality and especially at the business center and premier lounge. We took the premier room because the place were fully book. On top of that, we never book before hand. The room is slightly below our expectation but it is still worth the price. The bed is okay but not as comfy as Vistana Hotel in... More 

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Richmond, Victoria Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

Before travelling I had need to contact the hotel to organise an interconnecting room then an early morning babysitter - my email enquiries were dealt with promptly and requests carted for. From the moment we stepped in we felt welcome and have only high praise for every team member at the hotel. All were polite, attentive - had smiles on... More 

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Mauritius
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 9, 2015

For Online Booking people like Agoda or Makemytrip and Yatra you do not have Check in TIME selection option, so If you arrive in the morning, you will have to wait till noon to check in. Take note of this weakness in the system and be prepared to stay out for a while, or you can fork out some money... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Vikneswaran, Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. Please be advised that the standard check-in time at our hotel is at 2pm. The Hotel will usually allow the guest... More 

Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

I am a Business Traveler and travel frequently to KL, Shah Alam is full so Industries and so stayed at this hotel. The Moment i stepped in the experience was great. This hotel is established in the industrial town so there is not much rush. Also they gave me a free early Check In which is rare not just once... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear AnkitaSRS, Thank you for staying with us and sharing your feedback on Trip Advisor. We are happy to know that you found staying at Concorde Hotel Shah Alam is a pleasant experience and that you enjoyed our services and the view of the Magnificent Blue Mosque located nearby. We look forward to many more opportunities to being of services... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2015

I been there mid of january with family...checked in was fast...cleanliness of room was excellent...the only thing room service took a very long time to be delivered to our room..apart of that , all were good..great location. Excellent customer service

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Dabby S, Thank you very much for choosing Concorde Hotel Shah Alam as your accommodation destination during your recent trip to Malaysia. We are glad that you are happy with the room and services provided by our Hosts despite the room service. We have highlighted this issue to the relevant department. Appropriate refresher course and training is regularly given... More 

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 11, 2015

A few times I was there during my working trips, I was most fortunate to have room facing the famed "Blue Mosque". Perhaps the only drawback was I need to pay for net access that I had to utilize my Mobile data instead for my work.

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