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Concorde Hotel Shah Alam

4.0 of 5 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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233 reviews from our community

Traveler rating
    32
    105
    75
    11
    10
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26
27
15
84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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    (41)
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    (44)
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    (69)
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    (79)
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Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

"stay for sister convocation on 24th, check in around midnight, front desk staff Ms Eva just take 5 minutes to check in me to premium suites. Mr Hadi concierge staff wishing congrats to my sister after knowing my family heading to MSU. Will came back to stay again!!!

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been to this hotel with my friends and honestly we were quite shocked to find out that the basic necessity was not provided, slippers. We were so astonished by this kind of service without slippers in the hotel room?! I understand that this hotel is upgrading so I'll reserve my judgement till later this post. Secondly, the tea... More 

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Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for a night on 17 january 2015. Had a stay at the deluxe room on the 9th floor. Good view from the room. The breakfast spreads were good n varies. Look forward for another stay at this hotel in the future

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nites in late November 2014 to attend a relative's wedding. Hotel had everything for an enjoyable stay. The only drawback was the lack of local knowledge of cab drivers with regards to the whereabouts of places in the Shah Alam area. Twice I asked the bell desk to call cabs for me and on both occasions, the... More 

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel from 4 - 9 Jan 2015 for business trip and was very happy with the services provided. If I am not mistaken, this is my third / fourth trip and stay there. I stayed at Level 4, Premier Room with a great view. The staff was very helpful, so does the the facilities. In term... More 

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Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
41 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Made my regular come back on December... As usual the premier room still as it is (maybe i am very much used to the room and the hotel)... Check in was fast and they even have the room ready around 130pm... Awesome... Kak Zu at the Premier lounge remembered me as I stayed at this hotel many many many times...... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I checked in at the hotel for business for about 3 weeks but had to cut it short to 1 week because of the horrible condition of different rooms. Once I entered my room the room was super hot and the housekeeping team informed that I have to keep the air con on for 3 hours minimum for the room... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

Purchased this room on last minute promo on their website and unfortunately what shown on the photo was way too misleading... Every interior in the room is old, with smelly carpet and bathroom, the bed is as hard as the room floor, and I just couldn't wait until tomorrow to checkout...

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 18, 2014

The hotel lobby and appearance from outside was grand. Staffs are friendly but during the day I checked out, there was only one staff look after the counter. Pay for a little extra to get the deluxe room which is much more better in term of renovation compare to superior room. Provide hard n soft pillow with comfort bed which... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Stacey C, Greetings from Concorde Hotel Shah Alam Thank you for your feedback. We are pleased to share with you that Concorde Hotel Shah Alam will begin its room refurbishment works in the first quarter of 2015. We trust that once the refurbishment is completed, guests will have a more satisfying stay experience. There is nothing more fulfilling than... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed December 11, 2014

We stayed at Concorde Hotel Shah Alam 1 night for a football game. The hotel itself was fine, however, their service were terrible. Concierge staff and the reception manager. were not only useless but really freaking rude. We booked our taxi 30 mins in advance but after 25 mins waiting there was still no taxi for us, those concierge staff... More 

Was this review helpful? Yes
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Helen_Hua, Greetings from Concorde Hotel Shah Alam. We have received your comments about your recent visit. We truly are sorry to know that you were less than pleased with the service rendered. We totally agree with you that our concierge staff could have handle your request better. Please know that we have given some reminders to our concierge staffs... More 

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Additional Information about Concorde Hotel Shah Alam

Address: 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Shah Alam 4*
Number of rooms: 381
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Also Known As:
Shah Alam Concorde Hotel

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