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All 17 Shah Alam hotels

Concorde Hotel Shah Alam

4.0 of 5 Hotel   |   3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Ranked #4 of 17 hotels in Shah Alam
A recent review
5 of 5 stars reviewed 4 weeks ago
Ryan670 Singapore, Singapore
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188 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Apex, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

The room is very old, outdated and in much need of repair and upgrading. The floor is stained, full of burn holes and worn in sevceral places. Overall, it is pretty nasty and this is the deluxe room. I would look to see if there are any newer or updated hotels in the area.

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Kerteh, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the "Premier Floor" of the Concorde for 5 nights. I have been writing the review since my 2nd day here, and the so called "Premier" service is dissapointing: 1. The front desk staff during check in never bothered to explain the perks of being a premier guest, which we have to find out ourselves... More

Was this review helpful? Yes 1
Bintulu, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I am really upset with the service which I encountered with this hotel. Checked in from 14-16 March. Accidently left my laptop's power cable n broadband in the safe and called on the 17th March. The guy who answered said it will be posted to me. He took all my details. Mailing address, handphone number even my e mail address.... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mizi78, Thank you very much for staying with us during your recent trip to Shah Alam. We regret to learn of your unpleasant experience after your visit here with us. We would like to extend our sincere apologies for the inconvenience and disappointment of your recent encounter here that was not the typical Concorde’s standards. We take pride in... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I went to the hotel very recently and I had a wonderful stay ! Although the ceiling had broke down on the second day and we had to do a lot of movements, the stay was great especially the service and the service! It is a great hotel to go to !

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Ryan670, Thank you for sharing your staying experience on TripAdvisor. With pleasure we appreciate your high rating of 5 star and we are pleased that you enjoyed your stay here and are satisfied with our services. Your feedback has motivated our team to provide an even higher level of services. It was an unfortunate incident when our ceiling gave... More

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 10, 2014

The hotel foyer and pool area are very nice. The pool itself is warm, clean and inviting. The buffet breakfast offers good variety. In fact, all the food at the hotel is very good.(there are a few restaurants). Service is friendly and efficient. A few small issues on arrival. Phone didn't work, no coffee in the room, couldn't unlock safe,... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Pananian06, Thank you choosing Concorde Hotel Shah Alam for your recent business trip in this area. Concorde Hotel Shah Alam is strategically located in the commercial hub of Shah Alam and nearby important industrial areas and recreational attractions. If one is required to travel to the factory areas, staying in Concorde Hotel Shah Alam is indeed time-saving compared with... More

Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2014

I arrived with my clients from Norway about 9pm from KLIA. The check in is fast. The room is clean and the bed is comfortable. There are free shuttle service for a Fajr prayer daily and also a Friday prayer. I request for a wake up call at 6 am but i didn't pick up the call. They even came... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Ahmadzafri, We thank you for staying at Concorde Hotel Shah Alam and taking the time to share your feedback here on Trip Advisor. A simple and well-pointed comment. All you have mentioned are just exactly what we are doing to provide a comfortable staying experience to our guests. Nevertheless, we would like to share with you that the hotel... More

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 30, 2014

This hotel never fails. Awesome from deluxe to deluxe executive to premier room. I have try all the room and it was spectacular. Premier room is the best and they have premier lounge to hang out and complimentary free flow of drinks. This is the best hotel in Shah Alam. Will always come back here for the room and hospitality.

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Alisyalin, Thank you very much for sharing your staying experience at Concorde Hotel Shah Alam on TripAdvisor. Knowing that you had an enjoyable stay here in our Premier room and have enjoyed the exclusive Premier Privileges offered is truly a delighting news for us. We are very happy to learn that you were satisfied with your experience and look... More

Beirut, Lebanon
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 29, 2014

spend a night with my wife because of family business. easy to find. closely located with a super market... the food is great. the parking is spacious.. the staff is very friendly. not crowded due to there some other hotels in this area..

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Fakhrin Tokai, Thank you very much for choosing Concorde Hotel Shah Alam during your recent visit to Shah Alam. We are glad that you enjoyed your stay here and were overall satisfied with our services. Your encouraging comments have been shared with our colleagues and we are sure that your feedback have motivated our team to provide an even... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2014

Checked-in to Concorde Shah Alam for a much needed R&R on New Year's eve. I chose the hotel because the new year promotion was a bargain and allowed late check-out at 4p.m. I did not come with very high expectation as I've read on the net that the rooms needed some sprucing up. I stayed on the 15th floor. Check... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Farah N, Thank you so much for choosing to stay with us and sharing your experience at Concorde Hotel Shah Alam on Trip Advisor. We are glad that you took advantage of our New Year’s Eve promotion. Do LIKE us on Facebook and follow us on Twitter as we update our fans with news and upcoming promotions. We are... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2014

Dear Karl, I have not stayed in Concorde Shah Alam recently, but, I did hold my wedding reception in Concorde Shah Alam in 2009 and I only have good reviews for the hotel and its staff. However, I recently (12 January 2014, Sunday from 1.30pm to about 4.15pm) had hi-tea at melting pot café. Since I was with two toddlers,... More

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear ajaijakes, First and foremost, we thank you for giving us an opportunity to be of services to you and your family. It was certainly disappointing to learn of your unpleasant experience during your visit here with us. We would like to extend our sincere apologies for the inconvenience and disappointment of your recent experience here that was not the... More

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Additional Information about Concorde Hotel Shah Alam

Also Known As:
Shah Alam Concorde Hotel
Address: 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 hotels in Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Shah Alam 4*
Official Description (provided by the hotel):
This opulent international business hotel in Shah Alam, is in the heart of the city, across from the Blue Mosque. The Shah Alam Sports Complex, Extreme Park, Sunway Lagoon Theme Park, Bukit Cahaya Agricultural Park and 4 world-class golf courses located nearby are ideal for recreation. ... more   less 
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