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Concorde Hotel Shah Alam

4.0 of 5 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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220 reviews from our community

Traveler rating
    29
    103
    70
    11
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Adelaide Australia
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed today NEW

We enjoy staying at this hotel as the location between Subang Airport and KLIA airport is excellent. We stayed again on the executive floor for 5 nights. We really enjoy this hotel as it experience is the same high standard every time. I know that sounds a little bit boring, but actually what I mean the hotel is reliable and... More

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McKinney
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a comfortable hotel and does the job if your on business. The room was clean and the bed was comfortable, especially the pillows. The bathroom was really decent, and had the separate shower and bathtub which I really like. It also actually had a fairly good stocked mini bar. The view of the Blue Mosque was spectacular. One... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Rachael929 McKinney, Greetings from Concorde Hotel Shah. Thank you for your feedback with regards to our service standard. Your positive comments was shared with our team. We are pleased to know that you are happy with our facility and found the Sultan Salahuddin Abdul Aziz Shah mosque a view to remember. Our Department Heads and all our hosts have... More

Melaka, Malaysia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Honestly, if compare with Concorde KL this hotel actually far behind lack of hospitality. The receptionist say NO greeting just say "room number sir," when i approach the counter for parking validation / check-in (yes sir, can i help you?). Only 1 receptionist is in the counter serving few guests and at lobby is no body around to welcome guest... More

Was this review helpful? Yes 2
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr Bard Meticulous, Greetings from Concorde Hotel Shah Alam. Thank you for your honest feedback with regards to our service standard. We have shared your comments with our Department Heads and all our hosts have been briefed and reminded of the continuous service standard that needs to be maintained by each and every one of them. We apologize for... More

Sungai Petani, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed October 15, 2014

I stay here whenever I'm in town. Comfortable and right at the centre of Shah Alam. Good spread of breakfast too. Walking distance to nearby mall and local shops. Friendly staff, no bad experience so far.

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Penang malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 2, 2014 via mobile

I have stayed in Kl many times and usually enjoy the experience. Stayed here to attend a dinner in the Convention centre in Shah Alam. The hotel is quite far from the convention centre and there is no suitable alternative. It is at best, average. We were upgraded to premium level which I suspect was the same apart from the... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Snowkitty12, Greetings from Concorde Hotel Shah Alam Thank you for your feedback regarding your recent stay at Concorde Hotel Shah Alam. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the service those we provide to our valued guests. We are sorry to learn of your experience during... More

Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 1, 2014

Had our regular short getaways and this time we decided to stay at Concorde Shah Alam. Below are my experiences and feedback: - check in was fast though could be better in term of service by the check in staff - as a big player in the market, surprisingly there was no security system in the elevators. Strangers can go... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 24, 2014

First time to KL and was there for a wedding. The hotel was nothing flash, rooms definitely needed improvement. Breakfast was ok and concierge was friendly and helpful. The function room for the wedding was probably the most impressive. It must be noted that this hotel is really not near the city center and will cost in excess of 60... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Amr B, Greetings from Concorde Hotel Shah Alam Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and our function room. Our hosts take their roles in our industry very seriously and try, every day, to provide that quality customer... More

Kuala Lumpur, Malaysia
Top Contributor
57 reviews 57 reviews
38 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed September 20, 2014

Made my regular stay at the Premier room... As usual.. Check in was fine and fast... Got a room 15th floor... Room really need some improvement.. Broken drawer.. No table lamp (thought premier room usually come with table/reading lamp)... Cock tail in the eve was awesome as usual; tasty food... Morning breakfast in the private lounge was great too.. But... More

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear TSI_DSG, Greetings from Concorde Hotel Shah Alam We would like to thank you for your recent visit to Concorde Hotel Shah Alam. It is truly a pleasure to have you as our guest. I thank you for the kind comments about our F&B services, as complete satisfaction is our goal at Concorde Hotel Shah Alam. We look forward to... More

Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 8, 2014

I had the opportunity to attend a Wedding Function held at Concorde Shah Alam on 8 September , I was delighted to have the opportunity to taste good food, attentive and polite service and a excellent arrange wedding atmosphere. What I like most too was the service was done by 100% local waiters. I last attended a wedding function 5... More

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr. Sam, Greetings from Concorde Hotel Shah Alam We would like to thank you for your recent visit to Concorde Hotel Shah Alam. It is truly a pleasure to have you as our guest. I thank you for the kind comments about the service, as complete satisfaction is our goal at Concorde Hotel Shah Alam. We look forward to... More

b,b,bangi,selangor
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

this is the right places to stay in shah alam city.....the middle of shah alam and surrounded by variety superb restaurants and shopping.You can even just walk to nearby popular restaurants.....and good boutique.The rates are very reasonable and value for money...as overall...it the service are good and clean hotel.

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Hello Zana, Greetings from Concorde Hotel Shah Alam. We would like to thank you for your recent visit to Concorde Hotel Shah Alam. It is truly a pleasure to have you as our guest. I trust that the accommodations and service were to your favor, as complete satisfaction is our goal at Concorde Hotel Shah Alam. We look forward to... More

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Additional Information about Concorde Hotel Shah Alam

Address: 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Shah Alam 4*
Number of rooms: 381
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Also Known As:
Shah Alam Concorde Hotel

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