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Concorde Hotel Shah Alam

4.0 of 5 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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236 reviews from our community

Traveler rating
    32
    107
    76
    11
    10
See reviews for
26
27
15
85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (41)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (82)
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1 review
4 of 5 stars NEW

I been there mid of january with family...checked in was fast...cleanliness of room was excellent...the only thing room service took a very long time to be delivered to our room..apart of that , all were good..great location. Excellent customer service

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A few times I was there during my working trips, I was most fortunate to have room facing the famed "Blue Mosque". Perhaps the only drawback was I need to pay for net access that I had to utilize my Mobile data instead for my work.

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Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

"stay for sister convocation on 24th, check in around midnight, front desk staff Ms Eva just take 5 minutes to check in me to premium suites. Mr Hadi concierge staff wishing congrats to my sister after knowing my family heading to MSU. Will came back to stay again!!!

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have been to this hotel with my friends and honestly we were quite shocked to find out that the basic necessity was not provided, slippers. We were so astonished by this kind of service without slippers in the hotel room?! I understand that this hotel is upgrading so I'll reserve my judgement till later this post. Secondly, the tea... More 

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr Teo, Greetings from Concorde Hotel Shah Alam Thank you for your feedback regarding your recent stay at Concorde Hotel Shah Alam. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the service those we provide to our valued guests. The hotel does provide room slippers in every... More 

Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 20, 2015

I stayed for a night on 17 january 2015. Had a stay at the deluxe room on the 9th floor. Good view from the room. The breakfast spreads were good n varies. Look forward for another stay at this hotel in the future

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Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 12, 2015

Stayed for 2 nites in late November 2014 to attend a relative's wedding. Hotel had everything for an enjoyable stay. The only drawback was the lack of local knowledge of cab drivers with regards to the whereabouts of places in the Shah Alam area. Twice I asked the bell desk to call cabs for me and on both occasions, the... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear SAR0031699, Thank you for staying with us and taking the time to share your feedback on Trip Advisor. We are very happy to learn that you have overall enjoyed your stay here. However, we take note of your feedback with reference to the taxi services at our hotel. The taxi services are not of the hotel own. They are... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 9, 2015

I stayed at the hotel from 4 - 9 Jan 2015 for business trip and was very happy with the services provided. If I am not mistaken, this is my third / fourth trip and stay there. I stayed at Level 4, Premier Room with a great view. The staff was very helpful, so does the the facilities. In term... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr Firdaus, Thank you so much for choosing to stay with us again and sharing your experience at Concorde Hotel Shah Alam on Trip Advisor. We are happy to learn that you had enjoyed your overall stay with us. Your kind endorsement about our room, helpful staffs and services are much appreciated. We serve a vast variety of breakfast... More 

Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
41 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed January 3, 2015

Made my regular come back on December... As usual the premier room still as it is (maybe i am very much used to the room and the hotel)... Check in was fast and they even have the room ready around 130pm... Awesome... Kak Zu at the Premier lounge remembered me as I stayed at this hotel many many many times...... More 

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear TSI_DSG, Thank you for choosing to stay with us again and sharing your experience at Concorde Hotel Shah Alam on Trip Advisor. Knowing that you had an enjoyable stay here in our Premier room and have enjoyed the exclusive Premier Privileges offered is truly a delighting news for us. All the Premier Rooms guests are entitled to get a... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 3, 2015

I checked in at the hotel for business for about 3 weeks but had to cut it short to 1 week because of the horrible condition of different rooms. Once I entered my room the room was super hot and the housekeeping team informed that I have to keep the air con on for 3 hours minimum for the room... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Mr Aamer, Thank you for taking the time to provide feedback on your stay here in November 2014. We believe that it is only through guest feedback that we are able to continue to improve our services and facilities. We would like to extend our sincere apologies for the inconvenience you have encountered during your stay at our Hotel.... More 

1 review
1 of 5 stars Reviewed January 2, 2015

Purchased this room on last minute promo on their website and unfortunately what shown on the photo was way too misleading... Every interior in the room is old, with smelly carpet and bathroom, the bed is as hard as the room floor, and I just couldn't wait until tomorrow to checkout...

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Additional Information about Concorde Hotel Shah Alam

Address: 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Shah Alam 4*
Number of rooms: 381
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Also Known As:
Shah Alam Concorde Hotel

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