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Concorde Hotel Shah Alam

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3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Concorde Hotel Shah Alam
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265 Reviews from our TripAdvisor Community

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Traveler rating
    37
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    83
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (61)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (82)
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Brisbane, Queensland, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Was in 8th floor room, facing the Masjid which is very pretty. BUT, it was very noisy at night with motorbikes racing down the road. If you want a quiet room, please stay in a pool facing room. The internet wifi was pretty weak as others have written and the breakfast was nothing great to write home about being a... More 

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Kuala Lumpur, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriend and I checked in for a night to celebrate her birthday. We didn't spend much time at the hotel but when we were there it was quite disappointing. We were back at our room really late and was searching for ice cream to cool down. We arrived at the Melting Pot cafe really late. I think it was... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear MarinaMY, Thank you for choosing to stay with us during Ramadan, and please accept our apologies for not being able to meet your expectations on this occasion. On the day that you stayed with us (4th July), our Food & Beverage department had served 1,931 meals by the time you arrived at the Melting Pot Café, as it was... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

The wifi was free but as slow as dialup. The bathtub had a crack in it. The light at the bathtub was turning on and off probably due to bad starter. The pillows were so thin they had to be folded in two to actually give some support to your neck. The iron and ironing board were of low quality... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Ms. Rose A, Thank you for choosing to stay with us at Concorde Hotel Shah Alam, and please accept my sincere apologies for the shortfalls in service during your stay. The points raised in your review have been discussed with the relevant Managers concerned, and corrective action is being taken to prevent recurrence in the future. I do hope... More 

Travelers are raving about these Shah Alam hotels

Dublin
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Concorde Hotel Shah Alam was the closest hotel to where I was working – proximity to work was my only reason for staying there. It ticked this box for me but unfortunately not many more. The other thing that was important for me during my stay was wifi, but even though I opted to pay 50 ringgit per day... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Irish Loiuse, Thank you for the valuable feedback, and we apologize for falling short of your expectations in relation to the Wi-Fi service at the hotel. We accept that Wi-Fi is very important and I am pleased to share with you that we are currently in the process of upgrading our Wi-Fi system. From 1st August, the hotel will... More 

Malacca, Malaysia
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First and foremost, the hotel looks old. I stayed on the 10th floor and the carpet on the said floor has a strong odour. The room itself has a musky odour which was very unpleasant. The king sized bed, though huge was not comfortable. In the middle of the night, the air cond shut down by itself. The buffet spread... More 

Was this review helpful? Yes 1
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Ms. Sheronlee, Thank you for taking the time to provide feedback on your recent stay at Concorde Hotel Shah Alam. Whilst the hotel is almost 20 years old, we are constantly upgrading our facilities. In fact, we have recently completed refurbishment of 4 floors of guest rooms in April 2015, and that included the 10th floor where you stayed.... More 

Shah Alam, Malaysia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a great time during the hi-tea service at the concorde shah alam. There are reasonably good varietiesto choose from. I love the pasta and noodle selection and my husband enjoyed the teppanyaki very much. There is a group of entertainers singing all time favourite songs for the guests while we enjoyed the marvellous food and cozy dining atmosphere.... More 

Was this review helpful? Yes
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Ms Noraliza, Greetings from Concorde Hotel Shah Alam Thank you for your kind feedback. We are pleased to know that you had enjoyed our High-Tea buffet spread. Your encouraging comments have been shared with our colleagues and we are sure that your feedback has motivated our team to provide an even higher level of services. I would like to... More 

Brisbane, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really like this hotel The service is always at a very good standard. I do choose to stay in a premium room to take advantage of the nice additions. The room is very spacious and well kept. The rooms are a little old now, but still quite comfortable. I also enjoy the location to the shopping centre next door with... More 

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear V8smurf, Greetings from Concorde Hotel Shah Alam It is truly a pleasure to read your positive review of a recent stay at Concorde Hotel Shah Alam, and thank you for the endorsement. We are more than happy to learn that you found our service and facilities adequate, and the convenience of having shopping venues nearby. I would like to... More 

Kuala Lumpur, Malaysia
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 8, 2015

Was here with a whole bunch of people. The room was a nice cozy abode with nice cool amenities. Had a good night sleep. In fact enjoy my rest and sleep. The bathroom was clean and well placed. A simple and nice sized room.

Was this review helpful? Yes
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Nuzam, Greetings from Concorde Hotel Shah Alam Thank you for taking the time to post a review on our hotel, based on your recent stay with us. Some of our rooms were recently refurbished, including Premier and Deluxe Rooms, and our rooms refurbishment program is on-going, with other room categories to follow soon. We are pleased to know that... More 

Petaling Jaya, Malaysia
Level Contributor
149 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 3, 2015

We took two std rooms as our daughter's wedding reception was done nearby. Rooms looked like they need a little refurbishing. Facilities pretty much standard for a 4-star. Breakfast was a generous spread with both international & local fares. Not that bad really as I heard otherwise.

Was this review helpful? Yes
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Nuzam, Greetings from Concorde Hotel Shah Alam Thank you for taking the time to post a review on our hotel, based on your recent stay with us. Some of our rooms were recently refurbished, including Premier and Deluxe Rooms, and our rooms refurbishment program is on-going, with other room categories to follow soon. We are pleased to know that... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 30, 2015

The best thing about my stay was the room view and the breakfast buffet. Surely will recommend to everyone if they want to stay in Shah Alam. There are a plenty of eateries near the hotel if you want to try local food especially Malay/Thai food.

Was this review helpful? Yes
Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review

Dear Azy Yati, Thank you for choosing to stay with us at Concorde Hotel Shah Alam. Naturally, I am pleased to learn from your review that you enjoyed our facilities and the variety of food available in and around the hotel. We are also delighted to see that you would be happy to recommend us to anyone looking for a... More 

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