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Holiday Inn Kuala Lumpur Glenmarie

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1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Holiday Inn Kuala Lumpur Glenmarie
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Holiday Inn Kuala Lumpur Glenmarie
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444 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Penang Island, Malaysia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Let's start with the good points The lobby was airy with a classy yet traditional charm. Pool area is clean, with nice touches of flowers on top of towels. My daughter enjoyed the kiddie pool on our second day. Breakfast is good, with enough spread of a typical 4 star hotel. Service during breakfast was good. Check in/out was pretty... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear marznery, Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to share your experience on your recent stay with us. We are delighted that you enjoyed our facilities and glad to hear that your daughter had a wonderful time at the swimming pool. Your positive comments on the services, facilities and our staff are highly... More 

Malaysia
Top Contributor
53 reviews 53 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Holiday Inn Glenmarie for 2 nights in May 2015, attending a wedding function, and it was quite well done. Other than some distance from major shopping centers ( 10 minutes), everything else is near perfect for a 4-star hotel. I should give most credits to all the staffs who with very good attitudes, from front desk ,... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear MKGC1, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking your time out to write a review about our property on Trip Advisor. We are glad to hear that we were able to make your stay at Holiday Inn Kuala Lumpur Glenmarie a wonderful experience. Your appreciation about the facilities and its services is very rewarding and... More 

Winterthur, Switzerland
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent just one night in the hotel because we needed something close to Subang Airport because we came from Zürich that day and we had to wait till next day for our flight to Tioman Island. The hotels and the facilities are nice (good pool) and the price reasonable. But be aware of the high prices for drinks. A... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear gebizzle, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your review. We are glad that you enjoyed your stay with us and at the same we hope that your trip to Tioman Island was wonderful too. We appreciate your feedback with regards to the pricing of the beer that you had mentioned. We will certainly take the... More 

Beijing, China
Top Contributor
61 reviews 61 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was absolutely astounded at another holiday Innthat would qualify as a 5 star in Kuala Lumpur Glenmarie. It would be considered a resort considering the expansiveness of the Hotel. The grounds are meticulously maintained and lush with vegitation.for those who like to Golf they gave a beautiful coarse. They must have 50 acres or more for accommodations . The... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Dawei13, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your feedback and sharing your good experiences with other travelers. We are glad that you were impressed with the overall services and facilities that we have. Your words of appreciation about the hotel, the service extended by our friendly and attentive team members is very encouraging. This will... More 

Langkawi, Malaysia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here a number of times in d last few years..We have always been upgraded to Golf Club view rooms which are large n really comfortable..Amazing view!! Warm,caring n hospitable staff n executives...Good spread for breakfast...Nice pool..Overall comfortable n highly recommended...

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear kalpana m, Greetings from Holiday Inn Kuala Lumpur! We would like to thank you for the wonderful review. We really appreciate your positive comments concerning our spacious and comfortable room, good breakfast spreads and the friendliness of the team members. We are glad that your overall experience including hotel facilities met with your expectations. We strive to provide good... More 

singapore
Top Contributor
105 reviews 105 reviews
59 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel due its its price and proximity to my place of work. The Hotel is surrounded by what appears to be a very impressive golf course. If you love golf you may well enjoy staying at this hotel. I was hear for work and my stay began poorly. Firstly the lights did not work, then after... More 

Was this review helpful? Yes 1
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Darren W, Greetings from Holiday Inn Kuala Lumpur Glenmarie! We would like to thank you for sharing your experience during your recent stay with us. We would like to apologies for not meeting your expectations. We take pride in making sure that our guests are well taken care and have the most comfortable stay. Unfortunately, the quality of the... More 

Muscat
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 5 nights on a recent business trip to KL. Wanted to try an alternative to our usual company hotel. Initial impressions very good, warm welcome, attentive, very helpful staff. Room (236) was large with nice view but dark and damp, with musty smell. Noisy air-conditioning had 2 settings, freezing and damp or tropically warm and humid. Tried 2... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear RDMONTRAVEL, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to share your feedback from your recent visit to Kuala Lumpur. Meeting and exceeding guest’s expectation is our highest commitment and we are sorry we did not do well on this occasion. We are disappointed to hear of your experience with our room condition as... More 

Petaling Jaya, Malaysia
Contributor
20 reviews 20 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Previously known as Pan Pacific Glenmarie Hotel, this hotel went through a refurbishment in 2005. And to be honest, I had not stayed there prior to the overhaul so I cannot do a comparison. But wow, the result of the revamp is quite impressive. For my wife and me, it was a temporary relieve from the ordinary days of sending... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Zairul Azri U, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to leave us a comprehensive review. We are glad that your one night stay was an enjoyable one and appreciate your kind words towards the hotel facilities. We are trying our best to make our guest 100% satisfy while staying in our hotel... More 

Ipoh, Malaysia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 16, 2015

A very spacious and comfortable room. The reception upon arrival was fairly cordially though it can be more welcoming to a tired traveller. But it was fast,very cordially and exemplary, upon check out. There was a slight fumble on my 2 days booking because I was locked out on the evening of my first day. Being tired it was not... More 

Was this review helpful? Yes 1
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Jeyasingam R, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our people takes great pride in, so we value your feedback. At the same instance,we would like to apologize for the inconvenience that occurs during your stay... More 

Malaysia
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2015

Great hotel with wonderful staff. The staff here are the friendliest of any IHG anywhere. They do everything they can to make your stay perfect. The hotel isn't the most modern but rooms are very clean and comfortable and the lobby has plenty of seating with fans and gentle breezes wafting through the enormous windows. The hotel is on the... More 

Was this review helpful? Yes 1
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear oiram2015, Greetings from Holiday inn Kuala Lumpur Glenmarie! It is with such a pleasure to read your feedback and thank you so much for being our guest and choosing to stay with us at HIKLG. We are glad that the services you experience from our team member have made a positive impact of your stay. It is our goal... More 

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