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All 17 Shah Alam hotels

Holiday Inn Kuala Lumpur Glenmarie

4.0 of 5 Hotel   |   1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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77%
Ranked #2 of 17 hotels in Shah Alam
A recent review
3 of 5 stars reviewed 1 week ago
visitoradvise Kuala Lumpur, Malaysia
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383 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay for 3 days 2 nights on business trip with family, I was check-in on 14 May 2014 and check-out on 16 May 2014. My review simple as based on the following points. Location: Strategic for business workshop with golfer and shopaholics. In house restaurant: Having my breakfast and lunch with the western dishes and busy wateriest. Room: Clean and... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your feedback. We would like to apologize for the experience that you had upon check in. At the same instance, we are glad that the particular staff was able to make up for the downfall and changed your perception upon check out. We have noted on your feedback with regards... More

Nomad
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall - Slightly out of way for tourists but great for business travelers. IHG members have 20% off at a few in house restaurants/bar. Will return for future biz trips. Service - Friendly reception gave useful info but main restaurant seems understaffed. Japanese restaurant service was as good as it's sashimi. Location - 30-45mins via taxi to/from airport. Coupon from... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the detail review of your stay during your visit to Kuala Lumpur. We appreciate your review and will continue to strive harder to better improve our level of service. We have taken a note of your positive feedback regarding the room cleanliness and the friendliness of the staff and would... More

Hamburg
Top Contributor
98 reviews 98 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During a business trip I stayed here for 4 Nights and had one of the most warm welcome ever at a Holiday Inn. My partners recommended this Hotel and I booked an Executive Room. The Executive Wing has a separate Wing with Check In and Lounge. The Lounge offer Bkfst, Snacks and Drinks in the evening. The hospitality was outstanding... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We are pleased that you enjoyed your stay and in particular found our service to be friendly and accommodating. Your positive feedback is an important motivation for the team and management of the hotel. We will definitely share the recognition to the Executive Club team, especially to Rosi. We strive to make every... More

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days 2 nights. I'd like to stay at this Holiday Inn Hotel again for the relaxing ambience and lush scenery. The lobby lounge area is nice to chill at too! Note: If you drive, just take note that the road is rather dark outside when driving out at night. I had a pleasant stay here! :)... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for sharing your experience of our property. Your feedback is greatly appreciated and most importantly it's great to know that you were pleased with our service. If you are planning on coming back to Kuala Lumpur, we hope you will consider a future reservation with our hotel... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, the drive up to the hotel is really nice and the entrance to the hotel is very nice and tropical looking. The resort is huge, I have no idea how many rooms it is but it took me 15 minutes just to walk from my room to the gym. It's obviously huge as it has a pretty good golf... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for taking the time to write about your experience during your recent stay with us. We are pleased that you loved the view of our 18-hole Golf Course. Thank you for highlighting certain areas that require further improvement. Rest assure, we will take your comment seriously and... More

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
47 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On arrival the staff are friendly and welcoming. Unfortunately the room was not in working order with quite a few amenities needed attention which was to promptly fixed after notifying reception. Located right next to Golf Club and about 1 hour from KLIA and 30mins from city centre. Breakfast was good with some variety and room service was quick though... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for sharing your feedback with us. Your feedback with regards to the friendliness of the staff is very much appreciated and equally will be shared with the entire team. Unfortunately, the quality of the air conditioning in the room was not like expected, truly apologized for the... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were there for three nights before we moved on for our holiday and were very happy with our two rooms. my husband played a few hours of golf while the boys and i went on the city tours. The dining was faultless and i was in love with the vegetarian choices. The front desk made all efforts to book... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for choosing Holiday Inn Kuala Lumpur Glenmarie as your holiday destination and glad to know that you have enjoyed our delicious vegetarian spread. It is very rewarding to know that our guest were able to enjoy the services and facilities offered by the hotel. If you are planning on coming back... More

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Exlclusive hotel with perfect service. Situated on golfcourse, ca 1 hr drive from KLIA Airport and about same time from KL city center. We have made there 1 night stopover when flying back home from holiday. We have got perfect service from stuff, express check in as IHG Gold member. Very nice restaurant, great breakfast with wide selection. Hotel has... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your excellent review of our property. It is good to know that we have succeeded meeting your expectations from all aspects of your stay. We appreciate your feedback and we will see to it that we keep our services the same the next you return. We look forward to welcome... More

Singapore, Singapore
Top Contributor
83 reviews 83 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 16, 2014

Stayed for 3 nights during my business trip recently, got a pleasant surprise to upgrade to suite upon checking in. Check in was a breeze and transport arrangements were made with ease. A pity I cannot remember her name, she deserves the recognition for her exemplary customer service. Dining choices are excellent too, tried Fu Rin Japanese restaurant and the... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for posting your review of our property and am glad to see that we did reach your expectations. We appreciate your feedback and we hope that we keep our services the same the next time you return. Looking forward to welcoming you back soon! Best Regards, Norhazah... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 6, 2014

We stayed for 1 night in Sep 2013, got a room on level 3 (room overlooking golf course).. Next morning, was in the bathroom when someone rang the doorbell (time for housekeeping ??).. We didn’t even call or asked for housekeeping service as we have yet to check-out (later, we found out that he went to the wrong room).. so... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for sharing your review with us. It is glad that you had a wonderful moment during your one night stay with us. However, I would like to apologize for the incident where the room attendant staff entered the room without your permission. I will definitely highlight this matter to our Executive... More

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Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3km from Shah Alam, 35km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the Golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet.The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 
Number of rooms
260

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