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All 17 Shah Alam hotels

Holiday Inn Kuala Lumpur Glenmarie

4.0 of 5 Hotel   |   1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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78%
Ranked #2 of 17 hotels in Shah Alam
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Gill P Dubai, United Arab Emirates
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361 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed yesterday NEW

I was staying at the Holiday Inn for the EurAsia Cup Golf and found the hotel to be very clean with lovely, helpful staff and great service. On returning home to Dubai I realised that a large amount of money had been taken from my credit card by mistake. I contacted the hotel and received an immediate apology and a... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having read earlier TripAdvisor reviews, I was a little apprehensive about the stay. However, I need not have worried since the hotel exceeded my expectations in almost every way. Check in was smooth (Maria at the Front Desk was very pleasant and efficient), our room was spacious and had a nice view of the golf course and all the staff... More

Was this review helpful? Yes 1
Yvette W, Front Office Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to write this review. We are truly impressed to read that we have exceeded your expectation despite the experience you had with the room and Internet. Rest assured that your feedback will be shared with the Executive Housekeeper. Meantime, we would appreciate if we could have your... More

Torhout, Belgium
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in this hotel during my business trip for 2 nights. Unfortunately, the reception area does not reflect the standard of the rooms. The room I was provided with was very moist, even with the airconditioning on full power. This results in a very unhygienic situation which is unhealthy at the end. The moment you see that the humidity... More

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for the time that you have taken to share your feedback with regards to your stay with us. We would like to offer our apologies for not meeting your expectation. We have shared the feedback concerning to the room situation that you have experienced with our Engineering,... More

Bangalore, India
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for the Eurasia Cup which was held at this venue and the adjoining golf course. Room had a view of the golf course. The golf course is a treat to play on and the adjoining club house as good as any. The hotel was efficient and check in was smooth. Rooms were clean and had all the basic... More

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking your time to share your thoughts about your stay with us. It is great to read that we were able to meet your accommodation needs during your stay in HIKLG and that you found our service delivery at par with your expectations. We hope to have the opportunity to... More

Shanghai, Shanghai, China
1 review
2 of 5 stars Reviewed March 18, 2014

My business partner recommended ... Entering place looks nice but Room : not so clean Money change : very slow Check-out ; very slow Restaurant : Only one available. I would not like to stay again.

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for sharing your feedback with us. We take pride in making sure that our guests are well taken care and have the most comfortable stay. Unfortunately, the quality of housekeeping was not like you expected. If there was a lack of attention or quality, please accept our... More

Klang, Malaysia
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2014

Even we stayed in the cheapest room in the hotel, the room and the view was great. Our room was facing the golf course. It was so calm at night. The hotel location is far from the busy and hectic town. It is a simple room yet is was nice and clean. The parking also convenient and safe. It is... More

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your feedback. We are pleased to hear you enjoyed your stay and we hope to see you again in the future. Best Regards, Yvette Wee Guest Experience Champion More

Yeovil, United Kingdom
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 9, 2014

Great hotel, very friendly staff, very well appointed rooms. I stayed here for 4 nights on a business trip. Yes the hotel is a drive out of down town KL, but the hotel does offer a free minibus into town, not sure how often this runs though, the staff do pretty good advice on which taxis to get without getting... More

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you very much for your nice commentary about your stay in our hotel. We are very pleased that you enjoyed your time. We are looking forward to seeing you again Best Regards Yvette Wee Guest Experience Champion More

Bukit Mertajam, Malaysia
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014

This hotel is a very expensive hotel and it all went by the occupancy rate of the day for daily room rates. Not worth it with this kind of area and room. It is meant for meeting and business conference but not purely a resort hotel.

Was this review helpful? Yes 1
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for choosing Holiday Inn Kuala Lumpur Glenmarie during your recent visit to the city. We are sorry to hear that the room was not to your expectation. Our goal is to provide an exceptional experience for our guests. Therefore, I would like to invite you to contact me directly if you... More

Hoboken, New Jersey
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2014

The hotel is very nice aesthetically. The rooms are large, clean and seem recently renovated. The lobby is in renovation, but in general is very nice. The golf course is beautiful and overall the restaurants are pretty. However, the pricing on food and drinks at this hotel should go down in the history books for rip-offs! It is actually amazing... More

Was this review helpful? Yes 1
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for bringing this matter to our attention and we are very concern with the feedback pertaining to the budget taxi. The taxi companies should have the same rates by using the taxi meter so guests shouldn't pay another sum. Please rest assured that we will check this... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed February 20, 2014

My partner and I stayed at the Holiday Inn Glenmarie for 5 nights. Everything about the hotel was excellent including the rooms, staff, food and beverage. Very clean and modern hotel with a few dining options. Although the location of the hotel is very poor. Roughly 45mins from the city and 20 mins from the nearest train station. The hotel... More

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Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. It was an absolute pleasure to have you with us during your visit to Kuala Lumpur. Thank you for your positive feedback about our hotel and team members. Your feedback plays a vital role in motivating our team members to go the extra mile and ensure great experience to every guest. We look... More

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Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Kuala Lumpur Glenmarie Hotel
Holiday Inn Shah Alam
Shah Alam Holiday Inn
Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 hotels in Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Official Description (provided by the hotel):
Holiday Inn Kuala Lumpur Glenmarie the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3km from Shah Alam, 35km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the Golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet.The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 
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