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Holiday Inn Kuala Lumpur Glenmarie

4.0 of 5 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Holiday Inn Kuala Lumpur Glenmarie
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Holiday Inn Kuala Lumpur Glenmarie
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403 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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dubai
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed at Glenmarie for two nights at the end of sept. I booked one of the double storey suites, we arrived early around noon and were told that our room was being cleaned and would take about an hour, which seemed fair enough. They then escorted us to the business lounge which is quite a walk away. The lounge... More

Was this review helpful? Yes 1
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we are very sorry for the disappointment you experienced with our Front Office team for not able to assist you with your arrival and departure experience. Guest feedback is incredibly important... More

Perth, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for an event and the grounds were very nice with good wifi, a good range of breakfast options and very helpful staff who organised airport transfers and taxis into the city centre and surrounding malls. This would be a nice hotel to stay in for a short break away without staying too far out of the city.

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to share your experience with us. We are delighted to hear that you had a very enjoyable stay with us when you visit Kuala Lumpur. Thank you for the generous compliments for our breakfast options, staff and facilities. We look forward to hosting you again should your... More

Malaysia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service, big rooms, comfortable beds, clean pools and breakfast was not too bad as well. Need to have a car/ taxi to take you out of hotel if you decide to head out to eat or to do some shopping

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for choosing Holiday Inn Kuala Lumpur Glenmarie as your preferred hotel while in Kuala Lumpur. We are glad that you were able to experience all the services and facilities that we have created for you. For the convenient of the guests, we have complimentary shuttles that are available to drop the... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were at holiday inn glenmarie for a wedding. Despite the monsoonal rain, and short power outage, the stay was excellent. Aaron and Swa greeted us on arrival, as the taxi driver dropped us at the wrong entrance. They were extremely helpful and their service was excellent. The rest of the stay was great. The gym needs a bit of... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! We are glad that you enjoyed your stay at the Holiday Inn Kuala Lumpur Glenmarie. Your recognition of the team is most appreciated. It’s glad to know that you had a chance to enjoy the service and facilities of the hotel. Thank you for taking the time to write a review and we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is one of the best holiday inns I've stayed in. I stayed there four times and each time it was a good stay. The only problem with this place is the food. You will need to go out for food (and take a taxi (which are plentiful at the hotel) since there isn't much within walking distance).

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for such positive comments on our property. It is always great to hear when our guests enjoy their time with us. It is our aim to make our guests feel like they belong during their time and it always rewarding to learn when we have achieved this aim. We... More

Ankara, Turkey
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

in Glenmare region there was more moisture that I have been seen in Malaysia.Behind the moisture everything was great. The steak burger of the restaurant was good to try. The nature of the environment with the golf area was relaxing.

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you very much for taking the time to share your experience with us. We are glad that your overall stay was good except we apologise for the inconvenience that you had due to the moist issue that have been highlighted. Your valuable feedback is taken and we treat this matter seriously so... More

Bochum, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The best Holiday Inn I have stayed in so far. From check-in where you get a fresh mango juice, to the pool, golf and very nice rooms, all just perfect. Extensive breakfast as standard. Very friendly staff all around.

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for sharing your wonderful stay experience with us on Trip Advisor. It is delighted to hear that you enjoyed your stay and you were truly impressed with the hotel and service. Your comments and feedback are very much appreciated and will share them with the team. We look forward to welcome... More

Kota Kinabalu, Malaysia
Top Contributor
53 reviews 53 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 14, 2014

I stayed here for 4 nights for a Business Trip last month. I was quite impressed when I just arrived at the hotel. Lobby looks nice and it's like a resort hotel. My room was located at lower ground floor facing to the golf course. The room was a bit dark. When I entered the room, took me like 20... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you very much for taking the time to give us feedback of your recent stay. We are grateful of guest feedback in any instance. We do apologize that we were not able to meet your expectation with your stay and if it caused any confusion. We are extremely sorry for all the... More

hong kong
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 12, 2014

I just checked out today from a 3 nights stay for business. The checkin was smooth and room size is quite roomy but a bit aged. Overall I am pleased with the room with comfortable bed and I must say the Internet WIFI is very stable and you do not need to re-login all the time which is great! The... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking your time to share your thoughts about your stay with us because this helps us to improve our service day by day. Please accept our very sincere apology for the rude behaviour of one of the staff. We will look into this very seriously and assured that this kind... More

1 review
4 of 5 stars Reviewed September 11, 2014 via mobile

The food at The Kites restaurant was so lousy,not much choice and the service also slow. this morning i order a coffee then i wait for a 20 minutes also havent come. i cant wait for it then just leave and go for meeting. really not match with 4 stars hotel service. dissastified😑

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review our property. Please accept out apologies for your disappointing experience during your stay with us. Your feedback is being taken seriously and rest assured that your comment will be shared with the Food and Beverage team so that we can take corrective actions. We do... More

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Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn

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