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Holiday Inn Kuala Lumpur Glenmarie

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1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Holiday Inn Kuala Lumpur Glenmarie
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450 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Vietnam
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pros: Airport pickup very professional, luxury Honda, smooth ride and very friendly driver who played some Bollywood music when we asked him to. Very healthy breakfast with lots of Vegetarian options available. Lots of sky and not busy because far away from city. Golf course view from 4th floor room and sunset-very nice way to end day. Pillow menu a... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Starhawk029, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to write a review regarding your recent stay with us. We really appreciate your positive comments about the friendliness of our Limousine driver, the healthy breakfast option available at the Kite’s Restaurant as well with the superb view of the Golf course from your room.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been at this hotel already twice and every time customer service is outstanding. Rooms are spacious and clean as well as the bathrooms. It's good for holidays and golf players as it has a golf course but for people travelling for business is a bit far from the centre of KL.

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Nadia I, Greetings from Holiday Inn Kuala Lumpur Glenmarie! It was an absolute pleasure to have you with us during your visit to Kuala Lumpur. Thank you for your positive feedback about our hotel and team members. Your appreciation will be a great source of motivation to the team to deliver a high level of service to our valued... More 

Hong Kong, China
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel because it was included in the package tour offered by my travel agent. It is too far from the city centre. It is a resort style with lots of green area and an out-door swimming pool. There is also a golf-course and sports complex nearby. Breakfast could be available by 5:15am that is a special... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Wilfred P, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback, it helps us to improve. While we always strive to deliver a perfect experience, we do apologize for your experience with the allocated room and the discomfort you faced during... More 

London
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn Glenmarie on the recommendation of a colleague based in KL. It was a fantastic stay and all the staff were very welcoming. The scenery was amazing, particularly the sunsets overlooking the golf course. I didn’t eat at the hotel other than breakfast, which was fine. The rooms were spotless and the only thing missing... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Dirtmonkey, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for taking the time in sharing your wonderful comments with us. We are pleased to learn that you appreciate the beautiful scenery of the golf course and most importantly the warmth and friendliness services extended by our team members. Your appreciation will be a great motivation to... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 4 weeks ago

Its 0150hrs now. Technician Bakri just came to fix the Air Con. The Air Con works in such a way that the flow of air is either Blast to tne Max or completely Turned Off. No changes on Speed of Air Flow like Slow, Medium or Max. The only option is to adjust the temperature. Air Con brand "Belimo". Today... More 

Was this review helpful? Yes
Yvette W, Front Office Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear ck_chung00, Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to provide your feedback in the TripAdvisor on your stay. Receiving such feedback as yours allow us to take corrective measures where necessary. We have noted your feedback and truly apologize for the inconvenience cause to you. As spoken, we will allocate another room for... More 

Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying in Holiday Inn here felt like sleeping in the grass of the golf course. For short 1 night, we stayed 2 rooms to survey the golf course for preparation International Golf tournament in 10th of July 2015. The lobby is big and spacious with golf course view and swimming pool. The service of the reception and hotel staff is... More 

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Yvette W, Front Office Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Kusno-Sugeng, Thank you for taking the time to provide a review of your recent stay at Holiday Inn Kuala Lumpur Glenmarie. It’s a pleasure to read that you were pleased with our property and we will surely pass on your feedback to our team for their great attitude and customer service. We hope to see you in July. Best... More 

Penang Island, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 25, 2015

Let's start with the good points The lobby was airy with a classy yet traditional charm. Pool area is clean, with nice touches of flowers on top of towels. My daughter enjoyed the kiddie pool on our second day. Breakfast is good, with enough spread of a typical 4 star hotel. Service during breakfast was good. Check in/out was pretty... More 

Was this review helpful? Yes 1
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear marznery, Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to share your experience on your recent stay with us. We are delighted that you enjoyed our facilities and glad to hear that your daughter had a wonderful time at the swimming pool. Your positive comments on the services, facilities and our staff are highly... More 

Malaysia
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed in Holiday Inn Glenmarie for 2 nights in May 2015, attending a wedding function, and it was quite well done. Other than some distance from major shopping centers ( 10 minutes), everything else is near perfect for a 4-star hotel. I should give most credits to all the staffs who with very good attitudes, from front desk ,... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear MKGC1, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking your time out to write a review about our property on Trip Advisor. We are glad to hear that we were able to make your stay at Holiday Inn Kuala Lumpur Glenmarie a wonderful experience. Your appreciation about the facilities and its services is very rewarding and... More 

Winterthur, Switzerland
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 11, 2015

We spent just one night in the hotel because we needed something close to Subang Airport because we came from Zürich that day and we had to wait till next day for our flight to Tioman Island. The hotels and the facilities are nice (good pool) and the price reasonable. But be aware of the high prices for drinks. A... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear gebizzle, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your review. We are glad that you enjoyed your stay with us and at the same we hope that your trip to Tioman Island was wonderful too. We appreciate your feedback with regards to the pricing of the beer that you had mentioned. We will certainly take the... More 

Beijing, China
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 10, 2015

I was absolutely astounded at another holiday Innthat would qualify as a 5 star in Kuala Lumpur Glenmarie. It would be considered a resort considering the expansiveness of the Hotel. The grounds are meticulously maintained and lush with vegitation.for those who like to Golf they gave a beautiful coarse. They must have 50 acres or more for accommodations . The... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Dawei13, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your feedback and sharing your good experiences with other travelers. We are glad that you were impressed with the overall services and facilities that we have. Your words of appreciation about the hotel, the service extended by our friendly and attentive team members is very encouraging. This will... More 

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