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Holiday Inn Kuala Lumpur Glenmarie

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1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Holiday Inn Kuala Lumpur Glenmarie
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

i had requested an early check in ... wasn't sure if they would accommodate but they had a room for me at 9 am . the front desk staff were fantastic and everyone had a smile on their faces . the breakfast selection is large but the same things gets repeated every day so it does get boring . the... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear rahul57mm, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you very much for taking your time to write this review following your recent stay with us. It is a pleasure to hear you found the front desk staff is friendly upon arrival. The team will be delighted to hear your excellent comments on the service received. We thank you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Holiday Inn Glenmarie Subang is a place you wanna be if you wanna do some business deal..golf course is just a walk away and the golf course is great too..the hotel is not that bad..view from my room is lovely..food is great..people is fantastic..thank you Holiday Inn Glenmarie..me and my partner enjoy our time there..

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear one c, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your positive feedback regarding your recent stay with us. We appreciate all the feedback and glad that you enjoyed your stay. We look forward to your return visit to Holiday Inn Kuala Lumpur Glenmarie! Best Regards, Norhazah Md Nor More 

Melbourne, Australia
Level Contributor
71 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Holiday Inn Glenmarier many times over many years and it has never been a disappointment. Returning after 2 we wondered if anything may have changed, but far from it, the welcome from Rosi running the Executive Club, and Siva and Jega her support team of many years was warm as it ever was. Our stay... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear annden, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for the wonderful 5 star review. We are glad to know that you enjoyed your stay with us. Your experience is very important to us and it is great to read that our guests take comfort and can have a home away home experience. We are most delighted to... More 

Muenster, Germany
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a standard hotel with the typical Holiday Inn interior design. The restaurants are nice but also nothing special. For me only the very warm and helpful staff, specialy in the executive club lounge, was a big extra. On the other side, some more maintenance and deep cleaning would be help to make the overall experience perfect.

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear JER74, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your recent visit to Holiday Inn Kuala Lumpur and we appreciate your valuable feedback regarding your stay experience with us. We are truly delighted that our people made your stay an enjoyable one. It is one of our main goals to make our guests comfortable and relaxed. We... More 

Wongan Hills, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff were very good, a huge hug to Relina who ensured we were taken care of, thank you !! A beautiful outlook over a pristine golf course !! Meals and service first class ! Not quite as good - a bit out of the way, shuttle service not as convenient as it could have been and rorting by the taxi... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Dave T, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for choosing to stay at the Holiday Inn Kuala Lumpur Glenmarie and for taking the time to share your experience. We are glad to read your positive comments with regards to the hotel’s service and facilities. We thank you for pointing out the genuine and kindness of our... More 

Bristol, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here when I visit KL on Business and find it the perfect balance of comfort and price. Its handy for Shah Alam and equidistant between the Airport and the City Centre. One downside is that there is not much round about unless you play golf of course. Rooms are a good size and the ones I've stayed in... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Numpy88, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for your review. We are delighted to know that you enjoyed your stay with us. It gives us a great pride to hear that our team members were able to provide you with a warm and friendly service. Our team will always go the extra mile to ensure our... More 

Horten
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A large friendly hotel which is great value. The campus is large so the amenities are a bit spread out but all pretty good - we enjoyed the driving range. Food is good, quite a few restaurants and plenty to do although the Mix bar doesn't have much atmosphere but the singing is enthusiastic! Be careful with regard to taxis... More 

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear SlimBF, Greetings from Holiday Inn Kuala Lumpur Glenmarie! We would like to thank you for choosing us for your stay in Kuala Lumpur. It’s wonderful to know that you have had an enjoyable experience, especially on the hotel surrounding and the friendliness of our staff. However, we would like to apologize for your unpleasant experience that was affected by... More 

Vietnam
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Airport pickup very professional, luxury Honda, smooth ride and very friendly driver who played some Bollywood music when we asked him to. Very healthy breakfast with lots of Vegetarian options available. Lots of sky and not busy because far away from city. Golf course view from 4th floor room and sunset-very nice way to end day. Pillow menu a... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Starhawk029, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to write a review regarding your recent stay with us. We really appreciate your positive comments about the friendliness of our Limousine driver, the healthy breakfast option available at the Kite’s Restaurant as well with the superb view of the Golf course from your room.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 20, 2015

I've been at this hotel already twice and every time customer service is outstanding. Rooms are spacious and clean as well as the bathrooms. It's good for holidays and golf players as it has a golf course but for people travelling for business is a bit far from the centre of KL.

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Nadia I, Greetings from Holiday Inn Kuala Lumpur Glenmarie! It was an absolute pleasure to have you with us during your visit to Kuala Lumpur. Thank you for your positive feedback about our hotel and team members. Your appreciation will be a great source of motivation to the team to deliver a high level of service to our valued... More 

Hong Kong, China
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 16, 2015

I stayed in this hotel because it was included in the package tour offered by my travel agent. It is too far from the city centre. It is a resort style with lots of green area and an out-door swimming pool. There is also a golf-course and sports complex nearby. Breakfast could be available by 5:15am that is a special... More 

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Wilfred P, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback, it helps us to improve. While we always strive to deliver a perfect experience, we do apologize for your experience with the allocated room and the discomfort you faced during... More 

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