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All 17 Shah Alam hotels

Holiday Inn Kuala Lumpur Glenmarie

4.0 of 5 Hotel   |   1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Ranked #2 of 17 hotels in Shah Alam
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390 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Sydney, Australia
Top Contributor
79 reviews 79 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So glad I stayed only two nights. Could not wait to get out. 1. Room is dated, but ok to me so long the bed is hard, aircon is super cold and shower is strong and hot, because I only spent the few hours sleeping in the room. 2. The resort is divided into hotel and the gold club adjacent... More

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Georgetown, Malaysia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked in last night to Room 409, a Deluxe Panorama room type. It was a long long walk to a quiet wing of the hotel, not too sure if they were running full that made the reception put me up in a room so far away. Anyway, the room was cool as the air conditioner was already turned on (the... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your review on TripAdvisor and we would like to sincerely apologize for not having met your expectations during your recent stay. The feedback we received from our valued guests, like you, enables us to target problem area. The room condition that you have stayed in will be reviewed by our... More

Canberra, Australian Capital Territory, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the second stay at the Holiday Inn Glenmarie and my wife and I were very impressed. The staff were very attentive to our needs and the suite we were offered was very spacious, clean and comfortable. I received some dental treatment during my stay and the staff catered for my specific needs. There are several restaurant options on... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the wonderful review. We appreciate your sharing the positive feedback with us and we thank you for your support. We are very pleased to hear that our hotel could meet your expectation. It was a pleasure to have been of service to you and we look forward to having you... More

Kuala Lumpur, Malaysia
Top Contributor
174 reviews 174 reviews
63 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly, getting here is not that easy to find. It is located in a secluded place. it is like going into the jungle to get to the hotel. Once in the premise, it is like going to a golf club. Nice open lobby. Room is okay. But everything else is not in close proximity. Want to be away from everything?... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you very much for your feedback and appreciate you sharing your thoughts with us. As for the location, we understand how this can be inconvenient for guests who want to travel downtown. Nevertheless, our hotel provides complimentary shuttles that are available to drop our guests off at the Light Railway Transit (LRT)... More

Bangkok, Thailand
Top Contributor
103 reviews 103 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 22, 2014

This is an aging property and actually does well considering the lay out and design are quite far from that of modern hotels. Its also quite a way out of town so I am not sure its a tourist venue, good location for the many business's in the area though. Nice leisure facilities, including a golf course, nice pool as... More

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Yvette W, Front Office Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for sharing your experience during your recent stay at HIKLG. We are continuously enhancing our service and facilities; therefore your feedback is an advantage for us. For the convenience of the guests, we have complimentary shuttles that are available to drop the guests off at the Light Railway Transit (LRT) and... More

Kuantan, Malaysia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stay for 3 days 2 nights on business trip with family, I was check-in on 14 May 2014 and check-out on 16 May 2014. My review simple as based on the following points. Location: Strategic for business workshop with golfer and shopaholics. In house restaurant: Having my breakfast and lunch with the western dishes and busy wateriest. Room: Clean and... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your feedback. We would like to apologize for the experience that you had upon check in. At the same instance, we are glad that the particular staff was able to make up for the downfall and changed your perception upon check out. We have noted on your feedback with regards... More

Nomad
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 11, 2014

Overall - Slightly out of way for tourists but great for business travelers. IHG members have 20% off at a few in house restaurants/bar. Will return for future biz trips. Service - Friendly reception gave useful info but main restaurant seems understaffed. Japanese restaurant service was as good as it's sashimi. Location - 30-45mins via taxi to/from airport. Coupon from... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the detail review of your stay during your visit to Kuala Lumpur. We appreciate your review and will continue to strive harder to better improve our level of service. We have taken a note of your positive feedback regarding the room cleanliness and the friendliness of the staff and would... More

Hamburg
Top Contributor
101 reviews 101 reviews
43 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 6, 2014

During a business trip I stayed here for 4 Nights and had one of the most warm welcome ever at a Holiday Inn. My partners recommended this Hotel and I booked an Executive Room. The Executive Wing has a separate Wing with Check In and Lounge. The Lounge offer Bkfst, Snacks and Drinks in the evening. The hospitality was outstanding... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We are pleased that you enjoyed your stay and in particular found our service to be friendly and accommodating. Your positive feedback is an important motivation for the team and management of the hotel. We will definitely share the recognition to the Executive Club team, especially to Rosi. We strive to make every... More

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed here for 3 days 2 nights. I'd like to stay at this Holiday Inn Hotel again for the relaxing ambience and lush scenery. The lobby lounge area is nice to chill at too! Note: If you drive, just take note that the road is rather dark outside when driving out at night. I had a pleasant stay here! :)... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for sharing your experience of our property. Your feedback is greatly appreciated and most importantly it's great to know that you were pleased with our service. If you are planning on coming back to Kuala Lumpur, we hope you will consider a future reservation with our hotel... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 29, 2014

Firstly, the drive up to the hotel is really nice and the entrance to the hotel is very nice and tropical looking. The resort is huge, I have no idea how many rooms it is but it took me 15 minutes just to walk from my room to the gym. It's obviously huge as it has a pretty good golf... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for taking the time to write about your experience during your recent stay with us. We are pleased that you loved the view of our 18-hole Golf Course. Thank you for highlighting certain areas that require further improvement. Rest assure, we will take your comment seriously and... More

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Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3km from Shah Alam, 35km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the Golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet.The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 
Number of rooms
260

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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