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All 17 Shah Alam hotels

Holiday Inn Kuala Lumpur Glenmarie

4.0 of 5 Hotel   |   1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
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Ranked #2 of 17 Hotels in Shah Alam
A recent review
3 of 5 stars reviewed 5 days ago
MsBlueOcean Kota Kinabalu, Malaysia
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396 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kota Kinabalu, Malaysia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for 4 nights for a Business Trip last month. I was quite impressed when I just arrived at the hotel. Lobby looks nice and it's like a resort hotel. My room was located at lower ground floor facing to the golf course. The room was a bit dark. When I entered the room, took me like 20... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you very much for taking the time to give us feedback of your recent stay. We are grateful of guest feedback in any instance. We do apologize that we were not able to meet your expectation with your stay and if it caused any confusion. We are extremely sorry for all the... More

hong kong
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just checked out today from a 3 nights stay for business. The checkin was smooth and room size is quite roomy but a bit aged. Overall I am pleased with the room with comfortable bed and I must say the Internet WIFI is very stable and you do not need to re-login all the time which is great! The... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking your time to share your thoughts about your stay with us because this helps us to improve our service day by day. Please accept our very sincere apology for the rude behaviour of one of the staff. We will look into this very seriously and assured that this kind... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The food at The Kites restaurant was so lousy,not much choice and the service also slow. this morning i order a coffee then i wait for a 20 minutes also havent come. i cant wait for it then just leave and go for meeting. really not match with 4 stars hotel service. dissastified😑

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review our property. Please accept out apologies for your disappointing experience during your stay with us. Your feedback is being taken seriously and rest assured that your comment will be shared with the Food and Beverage team so that we can take corrective actions. We do... More

melbourne , australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it is close to Subang airport and we had an early flight. We were very happy. There was three of us travelling and this is one of the few hotels who actually had the room made up for three persons in advance. There is a free shuttle bus to and from Sunway for shopping/restaurants -... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for spending your time to give us a straight and wonderful feedback. It is our great pleasure to read that you had an amazing time with us and enjoyed every aspect of the hotel. Once again, thank you for your precious feedback. We are looking forward to welcoming you again to... More

Wollongong, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

It was an all aspiring Hotel and Resort with so much to see and do from the manicured Golf Course to the Resort Pool and there was even a full size Olympic Size Pool oh did I mention the Squash Courts this place was amazing.

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your review. We can tell from the review that that you had a relaxing stay and it's nice to hear that we managed to accommodate a calm environment for you. We are glad you enjoyed your visit to HIKLG and we hope you return soon. Best Regards, Norhazah Md Nor... More

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here two nights as decided for once not to stay in KLCC and have an opportunity to play a round of golf. First impressions were positibve, nice open reception area and general ambiance helped by attentive staff. Stayed in a suite and alittle disappointed as located at the far end with no view, room looked alittle aged and smelled... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to post the review in the TripAdvisor. Your feedback with regards to the room condition will be reviewed and most importantly this will be forwarded to the appropriate departments. We take the confidence of our guests place in us very seriously to rectify any unsatisfactory experiences. Despite... More

Sydney, Australia
Top Contributor
80 reviews 80 reviews
49 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So glad I stayed only two nights. Could not wait to get out. 1. Room is dated, but ok to me so long the bed is hard, aircon is super cold and shower is strong and hot, because I only spent the few hours sleeping in the room. 2. The resort is divided into hotel and the gold club adjacent... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for the time that you have taken to share your feedback with regards to your stay with us. We would like to apologize for your unfortunate experiences and believe that this is not indicative of our normal effort in providing a great service experience. Rest assured that... More

Georgetown, Malaysia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in last night to Room 409, a Deluxe Panorama room type. It was a long long walk to a quiet wing of the hotel, not too sure if they were running full that made the reception put me up in a room so far away. Anyway, the room was cool as the air conditioner was already turned on (the... More

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Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your review on TripAdvisor and we would like to sincerely apologize for not having met your expectations during your recent stay. The feedback we received from our valued guests, like you, enables us to target problem area. The room condition that you have stayed in will be reviewed by our... More

Canberra, Australian Capital Territory, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the second stay at the Holiday Inn Glenmarie and my wife and I were very impressed. The staff were very attentive to our needs and the suite we were offered was very spacious, clean and comfortable. I received some dental treatment during my stay and the staff catered for my specific needs. There are several restaurant options on... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the wonderful review. We appreciate your sharing the positive feedback with us and we thank you for your support. We are very pleased to hear that our hotel could meet your expectation. It was a pleasure to have been of service to you and we look forward to having you... More

Kuala Lumpur, Malaysia
Top Contributor
176 reviews 176 reviews
65 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Firstly, getting here is not that easy to find. It is located in a secluded place. it is like going into the jungle to get to the hotel. Once in the premise, it is like going to a golf club. Nice open lobby. Room is okay. But everything else is not in close proximity. Want to be away from everything?... More

Was this review helpful? Yes
Norhazah, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you very much for your feedback and appreciate you sharing your thoughts with us. As for the location, we understand how this can be inconvenient for guests who want to travel downtown. Nevertheless, our hotel provides complimentary shuttles that are available to drop our guests off at the Light Railway Transit (LRT)... More

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Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn

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