We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Sepang hotels

Empress Hotel Sepang

3.0 of 5 Hotel   |   Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang 43900, Malaysia
Hotel amenities
Save Saved
You added Empress Hotel Sepang to your Saves list
Empress Hotel Sepang
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #8 of 11 hotels in Sepang
A recent review
3 of 5 stars Reviewed July 3, 2014
inmorocconow casa
  • Overview
  • Reviews (206)
  • Photos (45)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

206 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Ipoh, Perak, Malaysia
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

i not understand what is the problem with this hotel management. What thier thinking when they join in hospitality business. Hotel management must consider to implement business process re-engineering. Start with counter service where most important as a frontliners. there are just so not friendly. Lobby decoration not attracting and just tasteless. Room furniture outdated with nostalgic television set. very... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

a really bad experience specially for a family with children traveller...smelly, unfriendly staff...above all my husband turned into the bell man on our arrival as o one was their to bring our luggage to the room...please dont go there even if it is given to you for free

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed July 21, 2014

I was stuck in Kuala Lumpur after the MH17 tragedy and Malaysian Airlines put me up here for a few hours. I know it was a difficult situation and they were probably limited where they could put 12 stranded passengers in the middle of the night, but this place was disgusting. The room was dirty and covered in stains, the... More

Was this review helpful? Yes
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed July 3, 2014

Malaysian airlines put me here after flights were changed and I was forced to spend an overnight in KL. 20 minutes from the airport. The only positive I found about it was the dinner buffet and even then I could have passed. The room lacked any place to charge anything, in fact I had to unplug the tv in order... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed June 28, 2014

Very tacky hotel ........we had to stay here because we were forcibly put here since Malaysian airlines decided to offload us even after a confirmed booking...the hotel looks very shady.very very dirty and stinky carpets, stained curtains, no hot water....awfully stinky lobby and common areas...very noisy guests...lack of charging points in room for cellphones the waiter knows no difference between... More

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 6, 2014

Maybe if you only have to stay a few hours and dont want to get too far from the airport you may consider this hotel, I have to stay here every 6 months a couple of days because my company pays for it, common areas are OK but the rooms themselves have some issues. All the furniture is old and... More

Was this review helpful? Yes
Paranaque, Philippines
Top Contributor
90 reviews 90 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed June 6, 2014

From LCCT, we were approaching residential areas when this hotel popped out our way. Not your fancy-type hotel even not conforming with the surrounding use. The great thing here is – you get to mingle with the locals, try their eateries, their hamburgers in rolling van (Ubens) and various small shops (pets, books, etc.). The hotel is big to offer... More

Was this review helpful? Yes 4
Auckland, New Zealand
1 review
4 of 5 stars Reviewed April 28, 2014 via mobile

Hotel was in good condition and treated well. Hotel staff were very helpful. Reasonable for the money paid. I was there in 2009 April, but trip advisor doesn't allow me to add a date before last year may. Buffet breakfast was wonderful as well. Hotel rooms were clean and well maintained. Trave ltime between the hotel and the airport was... More

Was this review helpful? Yes
Lancaster, United Kingdom
18 reviews 18 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 18, 2014

We booked the hotel for the formula 1 grand prix, it was the only one in the area with availability as we had left it until the last minute I suppose that says it all really! The reception public areas are ok and the breakfast although not good is edible. There is a rooftop pool with a nice view of... More

Was this review helpful? Yes 1
Bristol, United Kingdom
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

Good size room and very powerful shower. Wish mine at home was as good. Clean and tidy. Breakfast was ok, and pretty much what you would expect from a buffet style. Wifi in room was very very slow. Massage chairs in reception are fab and really worth a try. Only a few mins walk from a KFC and ATM so... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Empress Hotel Sepang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Empress Hotel Sepang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Empress Hotel Sepang

Address: Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang 43900, Malaysia
Location: Malaysia > Selangor > Sepang District > Sepang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Empress Hotel Sepang 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Travelocity, Priceline, Booking.com, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Empress Hotel Sepang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sepang Empress Hotel

45 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (46)
Bathroom (6)
Room/suite (8)
Hotel & grounds (9)
View from room (3)
Pool/beach area (1)
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Sepang with
any amenities


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Empress Hotel Sepang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer