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Sama-Sama Hotel

Travelers' Choice award winner
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KL International Airport | Jalan CTA 4B, Sepang 64000, Malaysia
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15% off room rate
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Sama-Sama Hotel
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1,145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (1145)
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    (361)
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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was once again travelling to and from London, as a mature lady travelling alone I was delighted to see a very polite young man waiting at the gate lounge to escort me to the hotel straight through immigration booked in on the way and driven to the hotel in a buggy. Within an hour I was at the swimming... More 

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Melbourne, Australia
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose Sama Sama for the convenience. We arrived late into KL & had an early departure the following morning. I had stayed here 4 years ago when it was the Pan Pacific & it hasn't changed much except the staff was friendlier this time round. When I booked the room 6 weeks prior to staying there I had made... More 

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Melbourne, Australia
Level Contributor
186 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel on 4 previous occasions and again we were not disappointed. This is a great hotel.....excellent polite service, super quick check in and check out, extremely quiet and comfortable rooms and fast reliable shuttle to and from the KLIA. For an overnight stopover, this is perfect.

Was this review helpful? Yes
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear Fletch101, Thank you for taking the time to write a review of our hotel and we are delighted that you had a great experience when you stayed with us. Once again, we appreciate your review, and look forward to welcoming you back in the near future Best Regards, Haslina bt Kamaruddin Guest Service Center Manager More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The problem with reviewing airport hotels is that if you are using them you inevitably tired and jet-lagged and a bit sensitive. The problem with this hotel is they seem to have over complicated and overstaffed except where it matters. At check in there seemed to be about 20 people on staff to move around bits of paper and only... More 

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4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited this hotel as part of a 17 hour stopover (starting at 4am). They offer 3,5 & 7 hour stopovers. However, upon being told the price for the full 7 hours I realised it was slightly more than an overnight room! I asked reception if I could book for the night and checkout at 5pm that afternoon, the receptionist... More 

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Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I don't understand why other travellers complained about the lack of signage. It was well sign posted and they have a complimentary transfer service if required. We decided to walk from the terminal. It was just too easy! Hotel is well positioned and our room was definitely fairly large and well laid out. Bed was definitely one of the most... More 

Was this review helpful? Yes 1
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear Sir / Madam , On behalf of the team, I would like to express my thanks for your support and for your time in sharing your experience. We look forward to welcome you back soon. Best Regards, Haslina bt Kamaruddin Guest Service Center Manager More 

Doha, Qatar
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very spacious rooms with all facilities. Beautiful spa and swimming pool facilities. Lobby level has a bar with Live music. Located at the airport and well connected to the terminal. Hotel offers complimentary buggy service to airport. If you have a very short stay and doesnt want to go to the city this is the best place

Was this review helpful? Yes 1
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear Neelsebastian, Thank you very much for your kind comments. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy... More 

Townsville, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel very difficult to find at airport, better signage needed after long flight. Hotel foyer is beautiful. Rooms are nice good size. Very quiet, no noise from airport. Room service and mini bar very expensive.

Was this review helpful? Yes
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear Mic Tra _11, Thank you for taking your time to write in your valuable feedbacks through TripAdvisor.com. Here in Sama-Sama Hotel KL International Airport, we strive to offer the best service and value-added accommodation that we can be proud of. We welcome valued feedbacks such as yours to further improve our service standards. Our deepest appreciated for your constructive... More 

Sydney, Australia
Level Contributor
205 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Yes this is a very nice hotel. But would only recommend if you need somewhere close to KLIA. Otherwise there is literally nothing else around. We had to walk into the Terminal Building to get food. The other thing to note… this hotel is NOWHERE near the Budget Terminal. And it was REDICULOUSLY expensive to get transport back and forth... More 

Was this review helpful? Yes
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear Manasicaje, Thank you for taking your time to share your experiences through tripadvisor.com. It is with regret to note the unpleasant experience during your last stay with us. Please accept my apologies for the inconvenience caused. Perhaps you could be kind enough to contact me directly at the hotel and we will be able to communicate from there on.... More 

Wangaratta, Australia
Level Contributor
96 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Sama Sama KLIA for one night during my return trip home, after several weeks in Sabah. The meet and greet service provided by the hotel was very good and a member of their staff was waiting for me when I got off the plane from Kota Kinabalu. He looked after me, taking my carry-on bags and... More 

Was this review helpful? Yes
khaslina, Manager at Sama-Sama Hotel, responded to this review

Dear bigw , It was our pleasure to have you as our guest and I am pleased that you have enjoyed your stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service and facility. The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another... More 

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