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AVANI Sepang Goldcoast Resort

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Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia (Formerly Golden Palm Tree Iconic Resort & Spa )
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1 room 1 guest
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AVANI Sepang Goldcoast Resort
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883 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for AVANI Sepang Goldcoast Resort
See the most recent reviews
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 18, 2015

Was there with family of 5 for 3 nights in the 2 bedroom chalet. Knowing the beaches in sepang aren't great was not expecting much of a beach holiday . However the chalets over the water are a great experience especially seeing the dawn breaking and hearing the waves lap against the supports. The rooms were spacious and beds firm.... More 

Was this review helpful? Yes 1
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

dear 401bernard, Thank you for your thoughts following your stay, I was happy to read you enjoyed the chalets as well as surroundings of the Resort. We do hope in due time you will visit us again for another rewarding stay, please don't hesitate to contact us upon such time for personalized assistance. Kind regards, Erwin van der Veen General... More 

Farnham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

Just got back from our second visit to Avani Sepang.We were so impressed we had to go again.This is a modern hotel complex of cabins chalets and villas all sitting on stilts above the coast of the Straits of Malacca.(the shipping lanes are just about visible on the horizon,so don't worry about container ships knocking you off your canoe).We think... More 

Was this review helpful? Yes
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Edward w, Thank you very much for your most kind review, I am sure Henry and the rest of the team will be thrilled with your thoughts and be positively encouraged by it! I very much appreciate your candid responses, as well as your positive review of the locality of the Resort. Needless to say we will continue to... More 

Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed February 15, 2015

it is proud to see Malaysia owned water front resort with palm tree design, everything advertise on avani website is great, this make me feel to have short stay at this resort. upon arrival about 6pm evening, I start disappointed with the car park, where I need to park my car outside the resort, and wait for 15min to get... More 

Was this review helpful? Yes 4
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Jacky2544, Thank you very much for providing us with your thoughts following your stay, though obviously we would have wished your stay to have led to a more positive review. We apologize for not having met your expectations. Rest assured that your detailed thoughts will be shared and discussed between the management of the resort, and needless to say... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

A great layout for a relaxing getaway. Good friendly service n our 3 families shared a 2 BR villa and a superior room upgraded to a family with 2 bedrooms. Clean, spacious rooms n balcony n large comfy beds with great views of the sea n sunset. Many free facilities eg bicycles to ride around, games etc. Bikes need maintenance.... More 

Was this review helpful? Yes 1
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear nor5430, Thank you for your overall positive feedback, though I have taken note of some of your constructive thoughts and rest assured we will review those and where possible implement improvements, aimed at serving you better during a potential future stay. We are in the final planning stages of a complete new and additional pool, through which we hope... More 

Haslemere
Level Contributor
177 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed February 10, 2015

This place looks amazing on the internet, but when you are there you will appreciate that there is little beauty. The reception is modern and the hub of the palm is a great place for breakfast, with a nice pool and small sun deck.. The beach is mud or the small sandy areas are too full of ants to sit... More 

Was this review helpful? Yes 2
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Peter W, Thank you very much for your feedback, I was glad to note overall you enjoyed the value for money during your stay at our resort. Needless to say we have taken note of your positive thoughts and will share those with those concerned, including the Chef, aside from some of your constructive feedback which we will take... More 

Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 9, 2015

We were attracted by the beautiful pictures of this resort built in a shallow lagoon and also by a special offer (much-publicized in Australia) to stay for a week in a 2 bedroom villa. I left the resort with mixed feelings. As a place for a relaxing week, eating and lounging by the pool it was great. The staff were... More 

Was this review helpful? Yes 3
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Ron M, Thank you very much for your feedback, though obviously we would have loved to have a better review, but we thank you nonetheless for your thoughts, which we will certainly review and share internally for our continuous improvement. Kindly note that we also have a daily bus leaving the resort at 08.30, which would give you ample... More 

Bristol
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 5, 2015 via mobile

My boyfriend and I have just returned from a five night stay in the Avani Sepang Goldcoast Resort. On arrival to the resort we were both very excited and eager to see our room because the complex was very beautiful and the staff were very welcoming but in my opinion the room that we had (2011) was very tired and... More 

Was this review helpful? Yes 2
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear tracey c, Thank you for taking the time to send your review following your stay, though obviously we regret to see some of the constructive feedbacks you have provided. But as said, we regards every feedback as constructive, and rest assured that your comments are reviewed in that manner, shared with the team for their follow up and rectification.... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed during the recent year end school holidays and the resort was highly occupied. However, the check-in process was very slow, as I had, standing in line for about 20 minutes. As such, more staff should be allocated during peak check-in times. Another improvement to note the waiting queue for the buggies to the rooms. Again, the number of buggies... More 

Was this review helpful? Yes
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Amanda C, Thank you for your generally positive thoughts following your stay during indeed a very peak season, as well as your suggestions for potential improvements. We very much value your feedback, and needless to say we will share this with all our teams to keep them aware of guests' opinions, and for them to seek areas of opportunity.... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed February 4, 2015

We booked a two bedroom villa at the Avani Sepang resort for a 5 night stay as a relaxing and pampering "retreat" after some travelling across Malaysia and Singapore with our children. The resort looked amazing and nice on the Internet site and it was still reasonably close to KL which suited our itinerary. We flew into KL airport from... More 

Was this review helpful? Yes 6
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear decourcy49, Thank you for your feedback following your stay at our resort, though obviously we would have wished your review to have reflecting a higher level of satisfaction. Obviously errors were made and acknowledged during your stay, but naturally we would have preferred to have you enjoy your stay, rest assured that following your on-property feedback we have already... More 

Taupo, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 4, 2015

We booked a Luxury Escape Holiday package to This amazing place. We are late in writing this so sorry . We arrived 18th August 2014 to 25th August 2014. Our buri on the water was just lovely the best bed I have ever slept in. The staff from front desk, the dining room the dining room manager sadly we have... More 

Was this review helpful? Yes
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear maryan_ray, Thank you very much for your feedback following your stay, I was delighted to see you enjoyed yourself this much at our resort! I can see that a large amount of credit should go credit to the team and their attitude, rest assured that this will be shared with them for their positive encouragement. We look forward to... More 

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