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Golden Palm Tree Iconic Resort & Spa

5.0 of 5
Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia
Hotel amenities
Golden Palm Tree Iconic Resort & Spa
Ranked #3 of 9 hotels in Sepang
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337 reviews from our community

Traveler rating
    74
    98
    78
    46
    41
See reviews for
Families
106
 
Couples
103
 
Solo
5
 
Business
35
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2013 NEW

My partner and I stayed here in March and we loved it! It was a very relaxing holiday in a beautiful location. We stayed in the Canary Villa which was spectacular and definitely worth the extra money. It was a great size with lovely fittings and sptolessly clean and well maintained. The balcony was extra special (you can't beat watching... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 12, 2013 NEW

Stayed there for 1 night with my fiance, Pretty excited for this stay, because it looks amazing from Google Maps. Room was aging, But its big, plenty of space, and i notice that the bathroom was newly renovated, never ask any of the staff, but it looks new, and I totally appreciate it. Spend most of the time in the... More

Was this review helpful? Yes 1
MarcomMgr-GPT, General Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 14, 2013

Dear Rudy_Azman, Thank you very much for sharing your feedback with us here on TripAdvisor. It is always great to hear that our guests enjoy themselves during their stay and most importantly we have exceeded your expectations and we have won you as our new guest. Commendations in reference to Fadzli have been certainly passed onto him and it is... More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 9, 2013

My family and I thought we would have a change from going to Thailand (which we seem to go to every second year). We've had some great holidays in Samui but though we would try somewhere different this time, so we decided to give the Golden Palm Tree a try. We have two boys aged 8 and 6 and fitting... More

Was this review helpful? Yes 2
MarcomMgr-GPT, General Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 13, 2013

Dear Jenny S, Thank you very much for your wonderful and detailed review here on TripAdvisor. Something that is very encouraging for us and we appreciate it a lot. It is so gratifying to read that we have exceeded your expectations and delighted that you enjoyed the facilities and services we have to offer. We sincerely hope you will come... More

Paris
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 6, 2013

Lovely palm-tree set-up and well-conceived villas (all have a terrace on sea water) make up for a great resort. Villas are really nice, including the cheaper ones, with enough privacy and very good furniture / bed / bathroom. Also the pool overlooking the sea is quite romantic at sunset (no bath after 7pm however). We were less convinced by the... More

Was this review helpful? Yes
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 7, 2013

Dear flyingFrenchman29, Thank you for your wonderful review and sharing your positive feedback here on TripAdvisor. Great to hear that you enjoyed your stay so much. Our guest comments are a great learning opportunity and we will continue to use them to carry out the necessary measures to further improve our facilities and services. We look forward to welcoming you... More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 4, 2013

Tuesday,30th April 2013, we took a slow drive from Kuala Lumpur to Sepang - Golden Palm resort. For those who like me who can't find this place on GPS,please try Bagan Lalang beach which the resort in on.Thank goodness we travel during daytime,signboards are small, at insignificant place.After a few wrong turns & u-turns at last we reached this place,amazed... More

Was this review helpful? Yes
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 6, 2013

Dear Noblepll, Thank you for taking the time sharing your feedback here on TripAdvisor. Your comments and compliments are highly appreciated. Your highlighted issues on the signboards, the reception and service during breakfast are being addressed as well and even though it might not be as quick as you might wish for it will definitely be done in the near... More

Kampong Bukit Jelutong, Negeri Sembilan, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 27, 2013

My wife and I stayed one night at the resort. We are expatriates who reside in Malaysia. We wanted to take advantage of some free time to experience this unique resort conveniently located near Kuala Lumpur. From the start of our stay, we were impressed by the friendliness and professionalism of the staff. We were upgraded to a deluxe villa... More

Was this review helpful? Yes
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 2, 2013

Dear Pab95, Thank you for sharing your positive feedback here on Trip Advisor. It is always encouraging to hear if a guest that used so many of our facilities and services has so much positive things to say about us. Very appreciated. We will take your feedback as motivation to work even harder to improve our guest’s expectations beyond their... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
4 of 5 stars Reviewed April 23, 2013

We are 1st time going to this resort,we are booking Ivory Palm Villa ,when we are check in to the resort the !st thing is good For the SERVICES and Security... -when we arrive lobby the bell services is very helpful n welcome,the help us take out all luggage bag,and when im check in the Reception is very very Very... More

Was this review helpful? Yes
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 2, 2013

Dear Ivy L, Thank you for taking the time sharing your feedback here on TripAdvisor. It is always encouraging to hear that you have so much positive things to say about us. Our sincere apology in the case of the water heater which obviously has dampened our usual high standards. We are looking forward to welcoming you back in not... More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2013

Stayed one night in the resort. Was impressed with the outlay and the resort set-up and surroundings. Rooms are pretty nice, but seem a bit dirty i.e. sofa and window curtains stained. Balcony is nice and clean. Bathroom is ok, but water pressure was too low. Overall surrounding area is clean and the most disappointing part is the swimming pool.... More

Was this review helpful? Yes 2
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
May 2, 2013

Dear lee I, We are sorry to hear that you find the cleanliness and swimming pool are not been to your liking which apparently impacted your overall rating and experience quite significantly. Thank you for staying with us and we would appreciate to have the chance to serve you again. Kind regards More

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KL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 19, 2013

Stayed at the Golden Palm Tree Resort for 3 days and 2 nights. We purchased a voucher from MyDeal.com.my which stated that it included breakfast, steamboat dinner, free transfer to and from the hotel from KLCC and more. HOTEL CONTACT & RESERVATIONS This hotel is difficult to get through by phone. I tried many times and finally was told I... More

Was this review helpful? Yes 8
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
April 23, 2013

Dear beryyfine, Thank you very much for taking the time to share your detailed feedback with us and the TripAdvisor community. Please accept our apology for the challenges with the reservation and your unpleasant experience during your check-in. All the valid points you mentioned are going to be addressed and plans are in place to fix them in reasonable time.... More

Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2013

We arrived early in the afternoon by taxi from the airport (I think around RM60) but were able to check-in quickly and the room was ready, even A/C already running! Very nice room (Premier Travellers suite) with large canopy bed and lots of space to move and big TV facing bed. Only 1 chair at desk though and only 1... More

Was this review helpful? Yes 5
MarcomMgr-GPT, Manager at Golden Palm Tree Iconic Resort & Spa, responded to this review
April 22, 2013

Dear redracer69, Thank you for sharing your positive feedback here on Trip Advisor. We are glad to hear that you enjoyed your stay so much and appreciate the constructive feedback you provide for us. We are looking forward to welcoming you back in not too distant future. With kind regards More

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Hotel Summarization (Beta)

What travelers say

  • Room service(24)
  • Swimming pool(15)
  • Club house(11)
  • Star hotel(10)
  • Chinese restaurant(10)
  • Car park(8)
  • Great time(4)
  • Low tide(4)
  • Helpful and friendly(3)
  • Kuala Lumpur(3)

Additional Information about Golden Palm Tree Iconic Resort & Spa

Address: Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Sepang
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A five star eco-friendly resort stands elegantly on stilts on the sea and by the sea is located in Sepang Goldcoast, an international tourism destination along Malaysia scenic shoreline facing the sheltered water of the Straits of Malacca. Golden Palm Tree Sea Villas & Spa by Swiss-Belhotel consists of 303 sea villas which are built on stilts rising out 1.2 kilometers into the Straits of Malacca in the form of a palm tree. The beach resort is just a pleasant 25 minutes drive from Kuala Lumpur International Airport and approximately 75 minutes to the cosmopolitan city of Kuala Lumpur. ... more   less 
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Also Known As:
Golden Palm Tree Iconic Resort And Spa
Golden Palm Tree Iconic Hotel Sepang
Golden Palm Tree Iconic Hotel

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Golden Palm Tree Iconic Resort & Spa
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