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AVANI Sepang Goldcoast Resort

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Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia (Formerly Golden Palm Tree Iconic Resort & Spa )
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1 room 1 adult
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AVANI Sepang Goldcoast Resort
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1,198 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the resort during one of the busiest time of the year, Chinese New Year weekend. Resort was full. Overall, our stay was okay. The resort design was impressive and rooms were nice. Overall staff were very friendly and helpful. However, it was obvious that they lack training. They do try their best. Restaurants were a little bit... More 

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Helpful?
Thank TravellingMelayu
Ho Chi Minh City, Vietnam
Level Contributor
151 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed yesterday NEW

Convenient location as its within an hour of KL airport. Wouldn't recommend staying here when its full (we were here over CNY) but likely a quiet relaxing place when its not so full. Room was really nice, though could do with a really good clean. All the staff were especially friendly and went out of their way to help. Spa... More 

Helpful?
Thank Rick_Yvanovich
Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed yesterday NEW

Fantastic Resort with great amenities , well behaved and cheerful staff , room well laid out.. food was quite enjoyable...would definitely like to visit once again in the near future........in one word...Amazing experience.

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Helpful?
Thank amitava2016
malaysia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For a 5-star resort, it does not reflect. The location is beautiful, the scenery was breath taking, the staff was helpful but the condition of the room is very bad. Stayed in their 2-rooms villa. Aircond malfunction, bathroom had broken tiles, floor was very worn down due to scratches, telephone in the bathroom is about to fall. Maintenance man came... More 

Helpful?
Thank Kay-Msia
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Checking in I was given a free upgrade. Twin rooms bungalow over the water with a good view of the ocean. As a black male I was struck by the lack of suspicion or prejudice I have sometimes experienced travelling in Europe, and I was touched by the gracious warmth and hospitality of the staff. Most memorably Parvin, Shanti and... More 

Helpful?
Thank adebayo o
Batu Pahat
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall was just ok...we booked 2 standard room n unfortunately 1 of them has aircond malfunction..the manager transferred us to a family room..that is cool after we cant book it earlier via online....make sure u keep ur shoes inside the room...coz i lost a puma shoes after 4get 2 bring it in...heavy traffic during public hols...

Review collected in partnership with this hotel

Helpful?
Thank fiidx
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear fiidx, Thank you very much for your positive review following your stay, I was happy to read you rated us well, despite the challenge you faced in your originally booked accommodation! I was happy to see the team responded well and solved this matter. Rest assured that all positive feedback will be shared with the team for their encouragement,... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The check in was okay. The room was spacious and very clean. Breakfast and dinner were of good quality. The staff was amazing. The water in the pool was a little warm. But that's Malaysia for you. The bicycles are so convenient and a good workout. All in all, I would give this place 5 stars.

Helpful?
Thank Miss L
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear I was very much delighted to see your 5-star rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay. Most importantly, your comment towards the friendliness of the team members is much appreciated, and will serve as encouragement to them all! It goes without saying that I... More 

Singapore
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Avani for 3D2N, it was our family's first visit. The drive up from Singapore was long, it took us 12 hours with all the holiday traffic so we were so relieved to finally arrive! Parking Parking is quite limited in the resort itself (and personally, having all those cars in the driveway kinda took away the 'exclusive... More 

Helpful?
Thank gumbokins
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear gumbokins, Wow, that was a very long and detailed review, thank you for taking so much time to point by point describe your experience whilst staying at our resort. I was very glad to see the very positive review of every aspect of the resort, and I am sure your comments and feedback will assist many future guests to... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

An excellent setting by the Straits of Malacca. A little pricey but anyone would not mind to pay if only the services can be matched with such tranquil environment. It was during the Chinese New Year's festive season so situation is very hectic. I wish that, between the check in counter and the buggy service ferrying guests to their respective... More 

Helpful?
Thank Tab66
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Tab66, First of all I would like to extend our condolences to you and your family for the sad occasion of the passing of your auntie, we hope you and your family will in due time come to terms with this loss. Thank you very much for your review following your stay, though your rating is below our desires,... More 

Putrajaya, Malaysia
1 review
3 of 5 stars Reviewed 4 days ago NEW

- Nice ambience, but basic things like greeting and smiling to guests must never be forgotten or done selectively, especially for frontline staff. Overall, staff did attempt to 'connect' with guests. - Maintenance, no matter how minor, must be done regularly. E.g. curtain hooks and width of curtains must be looked into to provide privacy. Balcony is a wonderful place... More 

Review collected in partnership with this hotel

Helpful?
Thank Sulaiman_1967
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Sulaiman_1967, Thank you very much for your review following your stay, though your rating is below our desires, rest assured we will address issues that are within our control for improvement. On behalf of the team I would like to apologize for any lapses of service encountered. I was particularly concerned towards the friendliness of the team, that generally... More 

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