Arrived in KL at 2 am before another flight next day afternoon. Booked hotel online and found it good. The room has been refurbished since the last time I stayed here with the major improvement on the door system and the toilet/shower.
Loved the selections at included buffet breakfast while people-watching the tourists wobbling at the buffet table again and...
More
It is always pleasure to welcome returning guests and we are pleased that you have noticed the changes made to the facilities. Enhancements and improvements are a continous process here at Concorde Inn KLIA and we hope you will visit us again in the near future and continue to enjoy your experiences with us.
More
Basic hotel with basic service - If you just need a bed to sleep before your next flight, this is the place to be. Pool is full of frogs and breakfast is very standard for RM$24 per person. Staff are polite and their 24 hour cafe was helpful especially when you arrive at wee hours with hungry teens!! It's noisy...
More
Thank you for your kind feedback. Due to our location close to the nature, we are unable to be completely free from insects and such; however, our Housekeeping Department is diligent in ensuring that the hotel premises are as clean as possible. This is includes the pool area as well. Following your comments, Housekeeping Deparmtne thas been informed to be...
More
This proved to be fine for a short stopover. I arrived at the main KLIA terminal at 21:00 and was due to fly out from the same terminal the following morning at 10:00. The courtesy airport-hotel-airport bus ran every 30 mins and it was only a 5-10 minute drive (I'm not sure how convenient this hotel is for those arriving...
More
Thank you for staying with us and we are appreciated the time taken to provide your kind feedback. The comfort of our guests are always our primary concoern and we always strive to ensure that all your needs are met during your stay with us. It's also pleasant to have a guest as understanding as yourself and we thank you...
More
Hotel has all the features you need before and after flight. The breakfast was served as early as 4am, as our flight was early in the morning. Try to book a hotel closer to Air Asia terminal if you fly with them, as a minibus from the hotel is for two people and the don't offer any other transport early...
More
Thank you for your kind feedback. We are regret to inform that we are not provide complimentary shuttle service to the LCC Terminal at this moment; we're also regret that our staff can't provide the number of private taxi company as per the Hotel safety & security policy. Once again our sincere apologies for the inconveniences you have experienced and...
More
This is the cheaper of the two main airport hotels, and it shows. The basic layout puts one in mind of a Butlins resort - the rooms are like chalets, laid out alongside paths, rather than being contained within a single hotel building. There are steps leading up to a lot of the rooms so bear this in mind if...
More
Thank you for your time in communication the comments. We regret to note that you have not had an all too pleasant stay while you were staying with us recently. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we obviously have faulted on a number of occasions, as you have duly...
More
We travelled as a family with 6&8 yo.
Arrived late afternoon with a 630am flight following morning.
My sister-in-law and partner paid $75RM from LCCT to central KL by taxi this is 70 minutes. We were charged 80RM by this hotel for the 11 min journey to LCCT - given the hour of our departure & kids in tow we...
More
We are regretted that you didn't have a pleasant experience while staying with us recently. With regards to the LCC Terminal transfer, the tour desk charges RM20nett per pax and RM5nett per luggage per person per way and there is 50% surcharge for midnight transfers. However, the Hotel does offer the "LCCT Stopover Package", where it's RM15 extra in addition...
More
I stayed here for one night on my way back to my home destination after spending a few nights in Langkawi. It was a nice, hassle free hotel, I payed £50 which included breakfast. The hotel has a useful shuttle service to the main airport terminal every 30 mins which is also handy. the room was nice and clean and...
More
Thank you for staying with us and for taking the time to provide your kind comments on your experience. We value the input and feedback of all our guest and hope to be able to continue taking care of your comfort always, we are looking forward to welcome you to Concorde Inn KLIA in the near future.
More
Our room was in 'Terminal 7'. Felt and looked like 'Jail Cell Block 7'. It was just like I imagine walking through a prison, really long dimly lit corridor with door after door on either side. Absolutely zero appeal and rather scarey looking. There are rooms in the hotel that open out onto a garden area but obviously we weren't...
More
It is unfortunate that you didn't enjoy your stay with us. We are currently in the midst of renovating our rooms but we will take your comments into consideration for future reference. However, we are pleased to know that you have enjoyed the pool. We make every effort to ensure that our guests have a comfortable and pleasant stay with...
More
Hi, hate leaving bad reviews, so the good points of this hotel first...... Its ten mins drive by taxi 20 ringgit.... Barter, if they want more.... Dont be afraid to walk away......they, will run after you..... Hotel has excellent reception staff, and free refreshments on check in. Rooms are decent, comfy bed.... Full bathroom kits, including toothbrush etc.... Breakfast is...
More
Thank you for your constructive feedback of your stay with us. We are aware of how the facade of the Hotel and rooms are preceived by some of our guests, which is the reason that we are in the midst of renovating our rooms. I hope you had informed our staff regarding the snakes when it happened. If you have...
More
Concorde Inn was booked for us by MH for a long layover. The bus shuttle to/from KLIA ran as scheduled and was handy for a visit to the KLIA food court.
The rooms are basic but clean. There is some noise from the corridors but the property is ranch style and spacious so this is not much of a problem....
More
Thank you for staying with us and for your kind feedback. We are constantly striving to ensure that our guests feel welcomed when arrive at the Hotel and have a comfortable stay with us. We are appreciate the time you have taken to provide your comment and we hope you will visit us again in the future.
More
707 Reviews
753 Reviews
142 Reviews
