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Concorde Inn Kuala Lumpur International Airport

Jalan KLIA 1/60 | KLIA, Sepang 43900, Malaysia
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Concorde Inn Kuala Lumpur International Airport
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Concorde Inn Kuala Lumpur International Airport
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1,404 reviews from our community

Traveler rating
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    427
    503
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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Kluang, Malaysia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed today NEW

It has been 2 years. Each month I will spend the night in the hotel and will go to KLIA in the morning due to my nature of work. Friendly staff that love to assist you, good breakfast selection and comfortable room remain unchanged. The hotel pool is also in good condition and loved by the children. For dinner options,... More 

Was this review helpful? Yes
Toronto
Top Contributor
207 reviews 207 reviews
183 hotel reviews
281 helpful votes 281 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on three different occasions during our recent trip to Asia. We enjoyed our three nights here. The hotel staff was friendly and efficient. The rooms were fine – on the second stopover we were even upgraded to a better room! The free shuttle to both terminals of the airport is a major attraction to this... More 

Was this review helpful? Yes
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Canadian079, Greetings from Concorde Inn KLIA. Thank you for your amazing comments and confidence towards our hotel. We are very delighted and lovely to read how much you enjoyed your stay well with us on every occasion. Surely will share your compliments to the team for our ongoing learning experience. It is our every intention that our guests thoroughly... More 

Calgary, AB
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night since we had an early flight from KLIA the next day. We were only here in the evening so I can't say too much about the hotel grounds, but as other reviewers have said, the property is a series of low lying buildings, and it does have a military camp feel to it. The rooms... More 

Was this review helpful? Yes
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear DragonBeanie, Greetings from Concorde Inn KLIA. Thank you for taking your time to pen down your comments. We take your comments with great importance. We apologize for any inconvenience caused and would be grateful if you can kindly provide us your full stay details to marcom.klia@concorde.net, as we would like to rectify the shortcoming and serve you better in... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

For close to AUD $100 per night this hotel was a joke! Rude staff at the front desk. Room service was basically not edible due to being cold, soggy and undercooked. Bugs in the room. Pulled back the duvet to find black hairs on the sheets. Could not sleep due to poor people walking up/down corridor all night and massive... More 

Was this review helpful? Yes 3
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Perthloo, Thank you for writing your comment on Tripadvisor about your experience at Concorde Inn KLIA. We read with much concerned of the experience and the shortcomings you have encountered. Please accept our sincere apologies for the inconvenience caused. Will certainly share them with the team for corrective measures. Kindly send us your full stay information to marcom.klia@concorde.net, so... More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As we enter the hotel compound we were quite shocked to see how moderate the hotel building was. The hotel landscape however, is very good. and the best part we need not to take elevator to the room. The check-in was quick and easy, I would recommend that the front desk officer should spare some smile on her face. I... More 

Was this review helpful? Yes 1
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear zamhas671, Greetings from Concorde Inn KLIA. Thank you for your kind feedback and the valuable pointers to our attention for better development. We are also glad that you enjoyed our hotel facilities, room and food during your stay. Your kind comments will be share with the team. We apologize for any inconvenience that might be caused by our staff... More 

Phuket, Thailand
Top Contributor
51 reviews 51 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is great for stop overs in KL, the shuttle bus is great both from the airport and the hotel, comfortable beds and the food is good. There is a bar too but not so great. Will return when I'm next in transit in KL

Was this review helpful? Yes 1
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear katacove, Greetings from Concorde Inn KLIA. We would like to thank you for taking your time to write this review. Your positive feedback definitely motivate us to perform better. This will certainly be shared with the team and will be a great source of motivation. Once again, thank you for your time and onward safe journey. We look forward... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there only to be close to the Sepang F1 Circuit, the venue of the Viper's Challenge which I participated in . The façade of the hotel may not be much, but the deluxe room which I stayed in was very good. The gym and swimming pool were added bonuses for me. The breakfast spread was good, a lot to... More 

Was this review helpful? Yes 1
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear SAR0031966, Greetings from Concorde Inn KLIA. We are very pleased for the Kind comments on your feedback that you have thoroughly enjoyed your stay with us. Thank you for recognizing our effort to provide excellent services and facilities. The team at Concorde Inn KLIA is joining me in thanking you for sharing your great experience with us. Thank you... More 

Klang, Malaysia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The Reservation Staff is RUDE. Service is BAD. They should have improve their customer service communication and skill. Talk to customer patiently. Staff always carry the reputation of company especially in hotel line. So, pls be polite to customer.

Was this review helpful? Yes 5
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear leow10, Greetings from Concorde Inn KLIA. Thank you for taking the time to provide the feedback. We read with much concerned about your experience and the shortcomings you have encountered during the telephone conversation with us. Please accept our sincere apologies for the inconvenience has caused; I believed that our Front Office Manager has apologize and communicated directly with... More 

Geelong
Top Contributor
93 reviews 93 reviews
75 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel on about 8 occasions now. All one night transit stops. We have tried others but this hotel is the best for the price range with nice accommodation, a nice pool, and lovely restaurant food. The buffet breakfast, normally free with your overnight stay is an abundance of anything you could need to start your day.... More 

Was this review helpful? Yes 3
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear MelGeelong, Greetings from Concorde Inn KLIA. Thank you for staying with us again on your recent travel. We are very delighted to learn that you have enjoyed your stay and your confidence towards us always. Your positive comments definitely motivate us to perform better. We will also take note on the issue you have kindly raised. Thank you again... More 

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

we were only in KL because of connections, so we wanted to be close to the airport. The shuttle bus location at the airport (we were at terminal two) was not marked. It is door three, post 9, but we looked ans asked all over and were only convinced when a shuttle bus actually arrived. The hotel itsel is large,... More 

Was this review helpful? Yes
ConcordeInnKLIA, General Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear granniesteph, Greetings from Concorde Inn KLIA. Thank you for sharing and penning down your review. It is always a pleasure to receive such kind endorsement and we are glad to hear that our room and food have met your expectations. Meanwhile, our complimentary shuttle bus service information is featured in our official website, fact sheet and collaterals. We are... More 

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