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Concorde Inn Kuala Lumpur International Airport

3.0 of 5 Jalan KLIA 1/60 | KLIA, Sepang 43900, Malaysia
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Concorde Inn Kuala Lumpur International Airport
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Concorde Inn Kuala Lumpur International Airport
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1,293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Top Contributor
78 reviews 78 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed at the Concorde Inn a number of times, each time we have had some sort of issues. Check in was good (we had booked two rooms), lunch was good, however when it came dinner we were extremely disappointed in the response we got when we went to the restaurant. We went up to the restaurant at 5.30pm... More

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This reviewer stayed on his own at the Kuala Lumpur International Airport (KLIA) Concorde Inn for two nights early in October, 2014 and thought it was a good-value transit hotel, though with a few quirks. These would either bother one or not, depending on temperament. But more on these later. One important thing to bear in mind is that the... More

Was this review helpful? Yes 2
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Crooksmeister, Thank you for taking the time to provide the feedback on your recent stay experience with us. We believe that it is only through guest feedback that we are able to continue improving on our services and facilities. We are delighted that you have enjoyed your 2 nights stay with us and indeed, it is our pleasure to... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not a luxury hotel but is perfectly adequate for a short stop over near the airport to save the long drag into the city. The pool is fine to have a relaxing dip and a rest after a long flight. The food is available in the room, the bar or restaurant. This was my second visit and I... More

Was this review helpful? Yes 1
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear linda b, Thank you for your continuous support towards Concorde Inn KLIA and recommending us on TripAdvisor. It was our pleasure to have you as our return guest and we are happy to note that you enjoyed your stay with us. Surely will pass the compliments to the team. I have shared the feedback with the team for the... More

Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night, very convenient stop over hotel. Got the shuttle bus from klia2 which was easy. Rooms are plain and a bit out dated but very clean, good size,comfortable beds and good aircon. We had the buffet dinner which was very nice and went to bed fairly early. Was quiet in rooms which made it easy to sleep.... More

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ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Louuucb, Thank you for your constructive comments towards our hotel. Concorde Inn KLIA strive to offer our guest all the best and a good rest while transit at our little stopover here. Thus, this is certainly a reward for us. Once again, thank you for taking the time to share your experiences. If there is anything we can do... More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at the Concorde Inn several times. A good Airport hotel for those in transit. Staff are professional and friendly. Easy check-in/ check-out. Airport pick up and delivery is from the 1st floor, door 3 at KLIA, every 30 minutes. Rooms have all amenities with comfortable bed. WiFi is included. Concorde Inn restaurant offers a wide variety of quality... More

Was this review helpful? Yes
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Andrew F, Warm greetings from Concorde Inn KLIA. Thank you for taking your time to review our hotel for your recent return stay with us. Indeed, we are delighted to have the opportunity serve you again. Will share with the team for our ongoing learning experience. Once again, thank you for your kind feedback and confidence towards us. We... More

London, England, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you have to transit you have to transit. Cheap standard and dull in every way. But then again you're just transiting. The airport pick up is from 1st floor door 3 from KLIA and comes every 30 minutes. Clean and service is quick, does what it says on the tin.

Was this review helpful? Yes 1
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Danny D, Thank you for your time to provide us your feedback on your recent stay with us. With deep regret, we apologize that we were unable to meet your expectations and we do appreciate your kind remarks towards our hotel services and facilities. We hope despite your disappointment on this occasion, we will have another opportunity to serve... More

Methven, New Zealand
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have used this Hotel many times and have filled in the guests feed back form but nothing seems to change. Rooms great for the price good bathrooms and really comfortable beds. The breakfast include in the room rate has the best variety I have ever seen, something for everyone ( BUT ) it is only Luke warm nothing is... More

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ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Stolid, Thank you for taking your time to review our hotel on your recent stay with us again. We believe that it is only through guest feedback that we are able to continue improves on our services and facilities. We sincerely apologize for the inconvenience caused. Rest assured your comments has been shared to the respective departments for corrective... More

1 review
2 of 5 stars Reviewed 3 weeks ago

Terrible experience end to end. Starting with the booking through Asia rooms.com confirmed as two adults and one child for a set price that did not deliver anything that was promised. On checking in we were charged 46 MYR more than the booking rate promised. On querying they said the additional was taxes. On entering the room there was only... More

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ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Dominic d, Thank you for providing us with your review. We read with much concerned about your experience and the shortcomings you have encountered. Please accept our sincere apologies for the inconvenience caused. Will certainly share them with the team for corrective measures. For your kind information, you may have missed the ‘Useful Info’ remarks column at the bottom... More

Christchurch
Top Contributor
67 reviews 67 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is "per se" a transit hotel, and should be judged against others of its ilk. In that category it stands out as excellent. And at under half the price of my last transit hotel in Paris (and far better) it is great value for money. Everything worked smoothly - from the free shuttle, friendly check in, smiling and helpful... More

Was this review helpful? Yes 1
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear suriChristchurch, Thank you for sharing and penning down your review. We are very pleased that you have enjoyed your stay with us. A heartfelt thank you for your valuable pointers. I will definitely share your comments with the team for our ongoing learning experience. Thank you for the opportunity and confidence towards us for serving you. Just for your... More

Kelantan, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Actually it was my first time to check in this Concorde Inn, I chose this hotel because I need to send my brother off to UK. therefore, it was very convenient since it only takes 5-10 minutes to the KLIA Airport. I stayed there for 2 days and 1 night in a deluxe room, my first impression with this place... More

Was this review helpful? Yes
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear dalwan90, Warm greetings from Concorde Inn KLIA. Thank you for taking your time to write in your valuable feedbacks and constructive comments. We are very pleased to know that you and your family have thoroughly enjoyed your stay with us. The team at Concorde Inn KLIA joins me in thanking you for sharing your great experience with us. Kindly... More

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Additional Information about Concorde Inn Kuala Lumpur International Airport

Address: Jalan KLIA 1/60 | KLIA, Sepang 43900, Malaysia
Location: Malaysia > Selangor > Sepang District > Sepang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Concorde Inn Kuala Lumpur International Airport 3*
Number of rooms: 338
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Also Known As:
Concorde Inn Kuala Lumpur International Airport Hotel Sepang
Concorde Hotel Sepang

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