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One World Hotel

Certificate of Excellence
4.5 of 5
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
One World Hotel
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Ranked #2 of 32 Hotels in Petaling Jaya
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed January 14, 2012
dakota31 Melbourne, Australia
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660 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for One World Hotel
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Melbourne, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 14, 2012

The Hotel was very pleasant, busy but was large enough in the reception area for a certain ambience. Helpful, smiling and cheerful staff especially in the concierge department. Thank you for helping out with directions using an iPad, weighing my luggage for onward flight and I noticed an anticipation to readily provide service which was warm and welcoming. Room service... More 

Was this review helpful? Yes
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest First of all, our apologies for not getting back to you on the investigation and viewing through the CCTV. Our Security Manager has been reminded to get in touch with you directly on this issue. I would also like to thank you for the positive feedback on your stay with us. Our team look forward to welcoming... More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 11, 2012

Stayed there with my family and from the moment we checked in the service was excellent. I asked for a baby cot and it was sent up to my room even before I reached the room. Room was spacious for family of 5. My kids loved the pool. Buffet breakfast was superb - love the idea of roti canai being... More 

Was this review helpful? Yes 1
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Greetings from one world! It has been a pleasure having you and your family with us. Our team is indeed happy to know that they have made your stay a memorable and comfortable one. Here's wishing you a great year ahead and we look forward to welcoming you back soon. Warm regards. Florence Leong More 

Perth, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2012

A wonderful hotel with fantastic staff and food. A wonderful experience, great location within the One Utama Shopping Centre, clean and friendly staff. Food was fantastic from the buffet breakfast to the lunches and dinners at Cinnaman. Shuttle service was good. Special mentioned was the amenities were amazing, the lemongrass scented shower gel and lotion - dont ever change. If... More 

Was this review helpful? Yes 2
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for taking time to share your experience at One World on TripAdvisor. We truly appreciate your feedback. Our team was indeed happy to learn that they have made your stay a memorable one. Wishing you a great year ahead and we look forward to having you as our guest once again! Warm regards. Florence Leong More 

Kuala Lumpur
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2012

Location of the hotel was fantastic as it was adjoining to the One Utama Shopping Centre. So, shopping and food was a breeze. Service at the Reception during check in was first class. The reception staff were polite and helpful and very efficient. The Hotel is new so definately no complaints about the decor. The room we booked had 2... More 

Was this review helpful? Yes 1
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you very much for your kind review. It was a pleasure having you and your family as our guests. Wishing you a great year ahead and we look forward to welcoming you again! Warm regards. Florence Leong More 

Yorkshire England
Contributor
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 29, 2011

A fabulous hotel with excellent amenities and service. On a business trip but felt like a holiday. The hotel gym and pool were brilliant and never busy. Didn't eat in the hotel much but what I had was excellent quality and value.

Was this review helpful? Yes 2
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for choosing One World Hotel for your recent stay and for taking time to share your feedback with us. We are delighted to know that you had a pleasant stay. We look forward to welcoming you back soon. Warm regards. Florence Leong More 

Western Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2011

From the moment you walk in to the time you leave, you feel so welcome with great service, rooms that are comfortable with their added touches of fresh flowers and fruit, and rose petals in the bath. The buffet breakfast is to die for and being attached to a major shopping centre that has just as much as any other... More 

Was this review helpful? Yes 1
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for your positive comments regarding your stay at One World Hotel. We are really glad to know that you enjoyed your stay and especially the extensive breakfast spread in our coffee house. On behalf of the team, we look forward to welcoming you back soon! Warm regards. Florence Leong More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 27, 2011

Hotel is attached by a walkway to One Utama, a shopping center. (You will quickly discover that the Malaysians consider shopping a national sport, so this is important to know!) The rooms were clean and the staff helpful and friendly. There is considerable pedestrian traffic in the lobby at lunch due to "commuters" going from local offices to lunch at... More 

Was this review helpful? Yes
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for staying with us during your recent trip to Petaling Jaya. Our team is happy to know that they have made your stay a memorable and satisfactory one. We will continue to improve our services and facilities and thank you for your kind support. Wishing you a great year ahead and we look forward to... More 

Singapore
Top Contributor
55 reviews 55 reviews
44 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 27, 2011

Location is next to a highway - which could be convenient or ghastly, depending on your viewpoint. It's easy to get to, and conveniently connected to a humungous shopping mall. Large lobby, typically 4-5 star fare. Rooms are clean, quite large, very comfy beds and linen. Free internet in the rooms, free parking. The immediate neighbourhood is pretty ugly and... More 

Was this review helpful? Yes
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for taking time to share your experience of your recent stay with us. We truly appreciate your kind feedback. We are pleased to learn that you had overall enjoyed your stay and especially shopping at the adjoined 1 Utama Shopping Centre. Wishing you a great year ahead and we look forward to seeing you again!... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2011

I stayed at the suite with my wife over the weekend and found this hotel exceeded our expectations. To use the elevator to access the room, you will need your guest room card. My room was located on the 21st floor, and comes with complementary laundry service (6 pcs per day), mini bar items on the house, buffet breakfast and... More 

Was this review helpful? Yes
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for the extensive review of your stay with us. Our team is indeed glad to know that you and your wife have had a pleasant and memorable stay at One World. Many best wishes from all of us at One World Hotel and we look forward to having you and your wife as our guests... More 

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 20, 2011

As a frequent travellor to KL, I've stayed in a couple of hotels and this is by far my favourite hotel of all. Even though it is away from the city (think Bukit Bintang, KLCC), it never bores you, with One Utama Shopping Centre adjoined to the hotel. The Curve and Ikea is also a stone's throw away. The service:... More 

Was this review helpful? Yes 1
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Greetings from One World Hotel! On behalf of the team in One World, I would like to take the opportunity to thank you for the extensive review of your stay. We are delighted to learn that your stay has been a satisfying and memorable one. Wishing you a great year ahead. We look forward to welcoming you... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(10)
  • Junior suite(6)
  • Very good(5)
  • Breakfast buffet(3)
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