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One World Hotel

Certificate of Excellence
4.5 of 5
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
One World Hotel
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Ranked #2 of 32 Hotels in Petaling Jaya
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 21, 2015
ClarindaWong Kuching, Malaysia
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660 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (660)
  • Mar-May only
    (174)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (170)
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There are newer reviews for One World Hotel
See the most recent reviews
Kuching, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 21, 2015

Thank you One World Hotel for making our weekend so amazing! All staffs were so helpful and friendly and informative. I requested for early check in due to transportation at last minute, though no promise was made over the phone; but upon arrival, we were warmly welcomed by friendly staff and all other request were granted as well. There are... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, The pleasure was all ours in having the privilege to host you and your partner. It is wonderful to note that you enjoyed your stay with us and we are elated to receive your glowing praise which will certainly motivate the team to upkeep their great work. We hope that you and your partner will return in... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 20, 2015

I normally stay at downtown KL hotels when I visit Kuala Lumpur but decided to give this place a try. The bad points first: 1. Check in. We were early and reception asked us to fill in a form for registration, which I duly did. We were told that we would be contacted when our room was ready. As there... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to hear of your experience during your recent stay with us and truly regret the negative impression reflected on this occasion. Please accept our sincere apologies for the inconvenience you had encountered and be rest assured that we have looked into the issues raised by your good self for improvements to be made. Thank... More 

Bayan Lepas, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

I stayed in Junior Suite 1209 for 3D2N (17/3/15-19/3/15). The electricity in this room keep tripping. I need to bathe in the toilet without lights!!! I have no choice but to use my iPad to act as a torchlight while I'm showering. It really creates a lot of inconvenience for us especially for my wife who is pregnant. She nearly... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your feedback in regards to your recent stay with us is much appreciated. We understand that the management has been in touch with you to address your concern. We hope to have the opportunity to welcome you back soon despite the inconvenience caused. Thank you and best regards. More 

Selangor, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 15, 2015

We were there 3D2N with 2 young kids. We were given a room next to the laundry chute. When kids were taking nap in the afternoon, the noise was so loud and woke my kids up. I have to walk over to see what they are doing next door and ask them to stop as my kids are trying to... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to learn of your less than satisfactory stay with us and would like to extend our sincere apologies for not meeting your expectations on this occasion. Your feedback is important to us and we thank you for bringing this to our attention. Please be assured that the team we will be acting upon your... More 

Beirut, Lebanon
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2015

I had the opportunity to stay at one world hotel During my stay in kuala lumpur earlier this month. Very nice hotel with many restaurants and close to a huge shopping mall which would be great for a late afternoon walk after work. The gym is also of good quality vs others in the region. Breakfast buffet is simply amazing.... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are pleased to learn that you enjoyed your recent visit and are glad that you found all the aspects of the hotel to your liking. We look forward to your next visit and hope that we will remain your accommodation of choice. Until then, take care and best regards! More 

Pg
Top Contributor
65 reviews 65 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 7, 2015

went to this hotel last month. 3 rooms were booked earlier. 1). When checked in myself, specifically use fingers and hands to emphasize the requirement of TWO SEPARATED BEDS (in words); 2) entering into the room, found ONE BIG KING SIZE BED; 3) called up the operator to express the mistake, 4) after 5 mins , called up to follow... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is indeed regrettable to hear that you did not enjoy your recent stay with us. We are disheartened to hear that we are unable to meet your expectations due to the lapses in service. Please accept our sincere apologies for the inconvenience caused.This certainly does not in any way represent the quality of standards we strive... More 

Senior Contributor
32 reviews 32 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 6, 2015

This hotel main advantage is being attached to the huge popular shopping center. There are all kinds of shops and good restaurants in this shopping center; even two scuba diving shops, one with attached training pool. I have stayed here about 4 times and I have noticed any signs to a train station, so I guess the only way here... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for selecting us again as your preferred stay during your recent business trip. Your kind patronage and continued support are much appreciated. In regards to the room's decor, we understand the importance of having luxury of quality products and services of a five-star hotel hence, we are pleased to share that we are... More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed March 6, 2015

A very nice 5 star hotel in KL area. Stayed a couple nights would defineately stay again. Bed a little too firn for me though, otherwise room was nicely decorated and appointed. Hotel is part of large shopping mall complex so many food and shopping choices at your fingertips.

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to express you pleasure on your accommodation as well as the hotel's strategic location being next to One Utama, the largest shopping mall in the country. We endeavour to provide the best for our guests and we are glad you had a memorable experience during your recent stay with... More 

Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 5, 2015

This is our hotel of choice whenever we (the family) visit PJ, mainly due to proximity to family, but also for the high level of service, good choice of food, and the adjoining shopping mall. We have probably stayed at One World 4-5x over the past two years, and have found the service to be consistently good. For context, this... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your positive notes of our hotel’s service and facilities. We are delighted to know that that you enjoyed all your stays with us for the past 2 years. Your kind patronage and continued support are much appreciated and we look forward to welcome your family back to the hotel for another memorable stay soon! More 

Toronto, Canada
Top Contributor
82 reviews 82 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 3, 2015

Went there for High Tea during Chinese New Year. NOT scones and tiny sandwiches, but an amazing array of food. Sat there from noon to almost 4pm eating and catching up with family. Walked in hungry, rolled out absolutely stuffed. Satay, rojak, curries, nasi lemak, chicken rice, mee goreng, local and international desserts, lamb, duck, seafood, dim sum, ramen and... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We appreciate your kind words and delighted to find your recent visit to the hotel lounge, The Sphere enjoyable. We hope that the amazing experience and food selections will entice you to return many times again. Until then, take care and fond wishes to you and your family. More 

Hotel Review Summarization

What travelers say

  • Shopping mall(10)
  • Junior suite(6)
  • Very good(5)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (17)
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Management photos: Courtesy of the property manager

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Business center/function rooms (16)
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Hotel & grounds (17)
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Pool/beach area (1)
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Bathroom (1)
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