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One World Hotel

Certificate of Excellence
4.5 of 5
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
One World Hotel
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Ranked #2 of 32 Hotels in Petaling Jaya
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Ayah183 Bandar Seri Begawan, Brunei Darussalam
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674 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A jewel that is away frombthe hustle and bustle of city centre in Kuala Lumpur. Its about 20-30 minutes from down town. The rooms are actually quite comfortable. Stayed at the Junior Suute. What a gem of a room. Comfortable, cozy, well equipped facilites. Restaurant are excellent. Breakfast spread is good. Next door of the hotel is another story! Miles... More 

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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Can't remember how many times I've stayed in this hotel now. They must be getting things right if I keep returning here whenever I come to KL. Friendly staff, clean rooms, great facilities, good location. To many more future stays. Cheers.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an excellent hotel which is connected to a huge shopping mall in Petaling Jaya. Hotel room is very spacious and very clean. Bathroom has a bath-tub and rain shower. Amenities in the room is fully provided including free newspapers in the mornings. The room rate includes breakfast which was served at the Cinnamon Coffee House. The breakfast buffet... More 

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Senior Contributor
46 reviews 46 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Despite being the one and only 5 star hotel in the Bandar Utama area for the longest time, this hotel has always had me wondering how on earth it's managed to achieve it's rating. Layout and access are both highly unimpressive, the coffee shop has variety but is completely mediocre, and the rooms are terribly outdated. Service is however passable,... More 

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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 4D3N. First time staying at this hotel. Chose this hotel because it is the most convenient and connected to one of the biggest mall in PJ, One utama Mall. First day upon checking in at the hotel (in the whee hours) was a bad experience with the receptionist staff(lady) asking/confirming us information that we... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your positive note. It is awesome to know that you enjoyed your stay, in particular our buffet breakfast at Cinnamon Coffee House and the spa treatment in sanctuary@one. Your feedback is very important for us as we strive to provide the best service possible hence we thank you for bringing the matter as highlighted... More 

Ahmedabad, India
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed there for a business trip and really enjoyed the place. View from the room was good (as I was staying in 18th floor). Clean rooms, free WiFi, Bar at the swimming pool, beautiful interiors & courteous staff. The best part was the buffet Breakfast & free movies to watch. It is internally connected to One Utama Mall,... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for your kind comments. It is wonderful to know that you are impressed with our hotel in regards to luxury, comfort and location. Thank you for your patronage and we look forward to enamour you with our luxurious hospitality again soon. Should you require assistance in arranging for your next stay, we are... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

1utama shopping mall is just less than a min from hotel lobby. All hotel staff train well with good smile and attitude. Executive room is big and look new. And room tv comes with alot nice new movie that can enjoy it with family. Love their buffet breakfast very much.

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are elated to hear that you had fully enjoyed your stay and experience the facilities that we had to offer in the hotel as we are continuously trying to improve on our offerings and services. Your feedback will certainly motivate our colleagues to... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

One world hotel is just 5 min to the one utama mall which means you can shop until you drop and back to the hotel. First I thought the mall is just one wing but actually has old wings and new wings. The lobby is very nice and has jazz performance at the night... I ha net got time to... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Greetings from One World Hotel! We are delighted that you chose to stay with us and had a luxurious experience on this occasion. It is wonderful that we met your expectations in terms of location, comfort and service. We look forward to seeing you again soon. Until then take care and have a pleasant day ahead. More 

Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room ok , clean come with free wifi . Have a lot of free Movie to watch. Personally do not like the bed (not comfortable for me) The toilet flush not working properly Will not stay again ( will try other hotel / there is some hotel which are more comfortable and reasonable price nearby)

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your patronage and we appreciate you taking the time to provide us your feedback on your recent stay with us. We are disheartened to note that we did not meet your expectations on the whole. We look to have the opportunity to welcome you back for a much more memorable stay, the next time.... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was a breeze, the tv and the phone wasn't working so had to make the call to operator from another family member room. Was told by the technician that the tv sensor fell off hence the reason why we couldn't switch channels. Love the breakfast food variety and staff service. Location is great and convenient access to the... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you so much for choosing us as your preferred accommodation during your recent visit. While we are delighted to learn that you have enjoyed the convenient location of the hotel and the amazing hospitality, we regret that there were shortfalls as mentioned on this occasion. Kindly be assured that the reflected observations will be addressed for... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(10)
  • Junior suite(6)
  • Very good(5)
  • Breakfast buffet(3)
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304 photos of this hotel

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Dining (6)
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