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One World Hotel

Certificate of Excellence
4.5 of 5
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
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1 room 1 guest
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One World Hotel
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732 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (732)
  • Mar-May only
    (190)
  • Jun-Aug only
    (227)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (170)
All months
Singapore, null, Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel staff is accommodating to all request. I am allowed to check in before 11.00am. The major plus is It is connected to One Utama Shopping mall where there have all the important retails outlets and 3 major departmental store. Free and easy parking. Great breakfast buffet. Free and fast wifi. My choice of hotel in Kuala Lumpur.

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Seattle, Washington
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A lot of good feedback for this hotel. First, they're very efficient. I was VERY tired when I arrived around midnight. They had a concierge meet me at the taxi to grab my bags and store them so I could walk to the front counter unencumbered. Despite the surprisingly large number of guests checking in at the same time, they... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

It is really sad and shocking that a hotel of such stature has not taken the efforts to fix whatever plumbing issues they have as the car parks lift lobby especially B2 and sometimes B1 smells of sewage !! I really don't understand what the management is thinking as a customer who drives would park their car and the first... More 

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Singapore, Singapore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location was great. Took up a package which included entrance to kids is for children. Service was standard and rooms were slightly dated. In need for some improvements. Service could be improved from the staff at the hotel lobby cafe. Food took too long to arrive and were unhappy when we decided to cancel as we waited for more than... More 

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Wilayah Persekutuan, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a room in 15th floor but the safe box was not function. Feedback to the operator when I received morning call and they sent someone to check in 15 minutes. However, the problem still not solved when I was back to the room and the reception arrange the bell boy to help me transferring my luggage to another room... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are delighted to hear that your experience at One World Hotel, Petaling Jaya has met your expectations and you have enjoyed the exemplary warm hospitality provided by our committed team. We are also pleased to know that you have found the location of the hotel easily accessible to your needs. Our sincere apologies for the inconsistent... More 

Geelong, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business a couple of times within a two week period. First of all the rooms are clean and comfortable, and a separate shower is always something I like in a hotel. The hotel is out of KL, and unless you needed to stay there for a particular reason there's nothing other than a really big shopping... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your continuous support and patronage towards One World Hotel. We highly appreciate the time taken to share your valuable opinion with the TripAdvisor community. While we are thankful to learn that you have enjoyed the quality of our services and amenities as well as shopping in the adjoined highly acclaimed multi purpose shopping mall,... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Good: 1. Lots of parking space. 2. Ballroom is huge, can accommodate around 2,000 people I think... Terrible: 1. Only have 3 small size (max 10 pax) elevators connecting 3 levels of car park to the lobby. 2. Only 3 autopay station at parking to cater for approximately 1,000 vehicles. And one of them doesn't work. 3. Video and audio... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Firstly, thank you very much for taking the time to review us on TripAdvisor. We are disappointed to hear that your recent visit was not as envisaged. Your effort in drawing our attention to the shortcomings is much appreciated. May we assure you that auto pay machines are available in each parking floors and your constructive feedback... More 

Kuala Lumpur, Malaysia
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Life Looks easy When Service is good! Reception staff is efficient and warm welcome! Room Are spacious and well isolated because You will not Listen noises from outside! Breakfast Food Choice is good for Western an Asian. Gym and swimming Pool are in very good Status and Staff always ready to help You the best an they can! Ön top... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are immensely grateful to your kind and positive words and to be able to welcome you and your family at One World Hotel. It is gratifying and motivating to learn our services along with our location provided you with great satisfaction. Rest assured that we will share your heartfelt feedback with our dedicated team to spur... More 

Singapore, Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel with good and professional service from the hotel team. My family booked 2 twin rooms for 2 night stay, the room size is spacious and comfortable with 2 queen beds!! The room is completely equipped with everything a 5 star hotel should have . I am impressed with the buffet breakfast on its varieties of... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking some time off to provide us with your invaluable feedback and for giving One World Hotel the opportunity to host your family trip. It brings us great joy to read your stay with us was memorable and we were able to meet your expectations in all facets, be it from our... More 

Singapore
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's been almost a year since I was at One World Hotel. And I'm glad to say that the quality is as amazing as always. When we checked in, my friend and I were upgraded to a better room, which is always a welcome relief. The room was spacious, amenities were well-maintained and the staff was courteous and friendly. The... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is nice of you for taking the time to share your journey’s insights with us. We are fortunate to have you as a return guest and highly value your unceasing support. It is gleeful learning your stay at One World Hotel satisfied you in all sides, be they in terms of our services, location with the... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(10)
  • Junior suite(6)
  • Very good(5)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

281 photos of this hotel

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Room/suite (71)
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Pool/beach area (10)
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Hotel & grounds (26)
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Dining (18)
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Bathroom (21)
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View from room (11)
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Videos (3)
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Other (66)

Management photos: Courtesy of the property manager

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All management photos (55)
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Room/suite (4)
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Dining (7)
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Pool/beach area (1)
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Hotel & grounds (28)
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Business center/function rooms (5)
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Other (10)
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