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One World Hotel

Certificate of Excellence
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
One World Hotel
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Ranked #2 of 30 Hotels in Petaling Jaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Dadanafrah Johannesburg, South Africa
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643 reviews from our community

Traveler rating
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195
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268
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed yesterday NEW

stayed here for 2 nights and enjoyed specially because of the shopping center. many restaurants around and 2 cinemas near by. lobby very crowded and breakfast not really special. finding taxi was also easy.

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

This was my 3rd stay in One World Hotel in One Utama PJ. Unlike the previous 2 stays which were acceptable as a 4-5 stars hotel experience . This stay will be classified as a disappointing one with the breakfast coffee being served with residue due to poor filtering, coffee spilling over while the waitress pouring the coffee and blanket... More 

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Dublin, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am definitely a fan of the One World hotel. The amenities of the hotel are staggering, with a world-class spa, two pools and a poolside bar, plus several restaurants and bars on-site, you can't ask for much more. It's a little expensive, but that's to be expected when you're directly connected to one of the largest shopping centers in... More 

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been staying quite a number of hotels worldwide and I must say that One World Business class do really lived up to its name. Staffs are well trained and courteous and meant what they say. Location of the hotel is fabulous as it is linked to the Shopping Centre - One Utama. So shopping for wife! :) As... More 

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Kuching, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Thank you One World Hotel for making our weekend so amazing! All staffs were so helpful and friendly and informative. I requested for early check in due to transportation at last minute, though no promise was made over the phone; but upon arrival, we were warmly welcomed by friendly staff and all other request were granted as well. There are... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, The pleasure was all ours in having the privilege to host you and your partner. It is wonderful to note that you enjoyed your stay with us and we are elated to receive your glowing praise which will certainly motivate the team to upkeep their great work. We hope that you and your partner will return in... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

I normally stay at downtown KL hotels when I visit Kuala Lumpur but decided to give this place a try. The bad points first: 1. Check in. We were early and reception asked us to fill in a form for registration, which I duly did. We were told that we would be contacted when our room was ready. As there... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to hear of your experience during your recent stay with us and truly regret the negative impression reflected on this occasion. Please accept our sincere apologies for the inconvenience you had encountered and be rest assured that we have looked into the issues raised by your good self for improvements to be made. Thank... More 

Bayan Lepas, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in Junior Suite 1209 for 3D2N (17/3/15-19/3/15). The electricity in this room keep tripping. I need to bathe in the toilet without lights!!! I have no choice but to use my iPad to act as a torchlight while I'm showering. It really creates a lot of inconvenience for us especially for my wife who is pregnant. She nearly... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your feedback in regards to your recent stay with us is much appreciated. We understand that the management has been in touch with you to address your concern. We hope to have the opportunity to welcome you back soon despite the inconvenience caused. Thank you and best regards. More 

Selangor, Malaysia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there 3D2N with 2 young kids. We were given a room next to the laundry chute. When kids were taking nap in the afternoon, the noise was so loud and woke my kids up. I have to walk over to see what they are doing next door and ask them to stop as my kids are trying to... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to learn of your less than satisfactory stay with us and would like to extend our sincere apologies for not meeting your expectations on this occasion. Your feedback is important to us and we thank you for bringing this to our attention. Please be assured that the team we will be acting upon your... More 

Beirut, Lebanon
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay at one world hotel During my stay in kuala lumpur earlier this month. Very nice hotel with many restaurants and close to a huge shopping mall which would be great for a late afternoon walk after work. The gym is also of good quality vs others in the region. Breakfast buffet is simply amazing.... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are pleased to learn that you enjoyed your recent visit and are glad that you found all the aspects of the hotel to your liking. We look forward to your next visit and hope that we will remain your accommodation of choice. Until then, take care and best regards! More 

Pg
Top Contributor
65 reviews 65 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

went to this hotel last month. 3 rooms were booked earlier. 1). When checked in myself, specifically use fingers and hands to emphasize the requirement of TWO SEPARATED BEDS (in words); 2) entering into the room, found ONE BIG KING SIZE BED; 3) called up the operator to express the mistake, 4) after 5 mins , called up to follow... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is indeed regrettable to hear that you did not enjoy your recent stay with us. We are disheartened to hear that we are unable to meet your expectations due to the lapses in service. Please accept our sincere apologies for the inconvenience caused.This certainly does not in any way represent the quality of standards we strive... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(11)
  • Junior suite(9)
  • Very good(8)
  • Breakfast buffet(4)
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