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One World Hotel

Certificate of Excellence
4.5 of 5
Hotel website
First Avenue, Bandar Utama City Centre, Petaling Jaya 47800, Malaysia
One World Hotel
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Ranked #2 of 30 Hotels in Petaling Jaya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
sanyuanw
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645 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
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  • Mar-May only
    (159)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (143)
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    (170)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

2nd time staying at this hotel. Good as usual by elegant room design, warm service, nice food. Close to the 1 Utama shopping mall which consist of two wings of massive shops, restaurant , supermarket. The room service is very handful and make you feel not far away from you family. Will come back again.

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Guest satisfaction is our main goal at One World Hotel and it is extremely rewarding to learn that it has been achieved on this occasion. Your feedback in regards to your recent stay is much appreciated and we look forward to having you with us again! Until then, best regards. More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 4 days ago NEW

stayed here for 2 nights and enjoyed specially because of the shopping center. many restaurants around and 2 cinemas near by. lobby very crowded and breakfast not really special. finding taxi was also easy.

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience and please know that it was our pleasure to have welcomed and served you . Our team are extremely delighted that we had been able to meet your expectations and hope that you will consider visiting our hotel again in your future trip to Malaysia. Until then, take care... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

This was my 3rd stay in One World Hotel in One Utama PJ. Unlike the previous 2 stays which were acceptable as a 4-5 stars hotel experience . This stay will be classified as a disappointing one with the breakfast coffee being served with residue due to poor filtering, coffee spilling over while the waitress pouring the coffee and blanket... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We thank you for staying with us during your last visit to One World Hotel and for sharing your feedback with us. We truly regret the negative impression reflected on this occasion and our deepest appreciation for your constructive comments. Please accept our apologies for the inconvenience caused and rest assured that your feedback will be looked... More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am definitely a fan of the One World hotel. The amenities of the hotel are staggering, with a world-class spa, two pools and a poolside bar, plus several restaurants and bars on-site, you can't ask for much more. It's a little expensive, but that's to be expected when you're directly connected to one of the largest shopping centers in... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is our pleasure to hear that you found your stay to be a memorable experience. We are grateful for your feedback and for highlighting the areas that made your stay remarkable which includes the privilege of being strategically located near the largest shopping mall in the country. Thank you for choosing to stay with us and... More 

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have been staying quite a number of hotels worldwide and I must say that One World Business class do really lived up to its name. Staffs are well trained and courteous and meant what they say. Location of the hotel is fabulous as it is linked to the Shopping Centre - One Utama. So shopping for wife! :) As... More 

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OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for taking some to provide us a review of your recent stay at One World Hotel. It is a pleasure for us to note that you were satisfied with our overall service and facilities as well as our location’s close proximity to the One Utama shopping mall. Your commendation is much appreciated and we look... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My first contact was with the concierge staff who gladly showed me where the reception counter was. At the reception, I waited awhile and the staff did not give me a welcoming look. They helped me with the check-in professionally. I went up to my room at the club floor. My room was not facing the pool, so it was... More 

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Kuching, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you One World Hotel for making our weekend so amazing! All staffs were so helpful and friendly and informative. I requested for early check in due to transportation at last minute, though no promise was made over the phone; but upon arrival, we were warmly welcomed by friendly staff and all other request were granted as well. There are... More 

Was this review helpful? Yes
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, The pleasure was all ours in having the privilege to host you and your partner. It is wonderful to note that you enjoyed your stay with us and we are elated to receive your glowing praise which will certainly motivate the team to upkeep their great work. We hope that you and your partner will return in... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

I normally stay at downtown KL hotels when I visit Kuala Lumpur but decided to give this place a try. The bad points first: 1. Check in. We were early and reception asked us to fill in a form for registration, which I duly did. We were told that we would be contacted when our room was ready. As there... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to hear of your experience during your recent stay with us and truly regret the negative impression reflected on this occasion. Please accept our sincere apologies for the inconvenience you had encountered and be rest assured that we have looked into the issues raised by your good self for improvements to be made. Thank... More 

Bayan Lepas, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in Junior Suite 1209 for 3D2N (17/3/15-19/3/15). The electricity in this room keep tripping. I need to bathe in the toilet without lights!!! I have no choice but to use my iPad to act as a torchlight while I'm showering. It really creates a lot of inconvenience for us especially for my wife who is pregnant. She nearly... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your feedback in regards to your recent stay with us is much appreciated. We understand that the management has been in touch with you to address your concern. We hope to have the opportunity to welcome you back soon despite the inconvenience caused. Thank you and best regards. More 

Selangor, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were there 3D2N with 2 young kids. We were given a room next to the laundry chute. When kids were taking nap in the afternoon, the noise was so loud and woke my kids up. I have to walk over to see what they are doing next door and ask them to stop as my kids are trying to... More 

Was this review helpful? Yes 1
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to learn of your less than satisfactory stay with us and would like to extend our sincere apologies for not meeting your expectations on this occasion. Your feedback is important to us and we thank you for bringing this to our attention. Please be assured that the team we will be acting upon your... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(11)
  • Junior suite(8)
  • Very good(7)
  • Breakfast buffet(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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