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All 25 Petaling Jaya hotels

Pyramid Tower Hotel at Sunway Resort Hotel & Spa

4.0 of 5 Hotel   |   Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
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Ranked #5 of 25 hotels in Petaling Jaya
A recent review
4 of 5 stars reviewed 2 days ago
HildaLim72 Singapore, Singapore
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358 people have reviewed this hotel

Traveler rating
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    157
    82
    27
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120
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked in 20th and out 22nd Apr. Reception response was prompt. I stayed on 10th floor. Room was clean and overall good. Bed was good. Toiletries were very basic - shampoo, conditioner and bath gel. (No issue to me though cos I used own toiletries). Breakfast spread was good. Direct connection to big mall and allowed easy access. Pleasant stay,... More

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Goa Velha, India
Contributor
17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel with my wife and kids while on holiday . I must say the pool and the park next door was very impressive. The hotel is also part of a mall where one could shop and try different cuisines. The hotel was well priced ,clean , and the rooms quite comfortable even for 2 adults with... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

What a strange hotel. I have mixed feelings. For one, the pool was amazing and it's in a very interesting location, as it's part of a mall and amusement park! On the downside, the room was not very impressive (had the superior) and everything just seemed out-dated and old. So, you have a modern lobby but the rooms and hallways... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I've been to Sunway for many times with my family. Normally we would stay at the hotel next door, with is the Sunway Spa and Resort. It is more expensive, but have rooms that can hold 2 adults and 2 childrens in a room. This time round, we are traveling with the kids and a couple of friends. There was... More

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear FrancisCKSeah, Thank you very much for your kind comments and your trust in us. We are glad that you, your family and friends enjoyed the stay and it had been a great pleasure to welcome and make your stay with us memorable. We have also taken note of your comments in the menu and we will share this with... More

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel for 4nights. Upon checking in we requested a room with a view and the reply was our rooms dont have a view. The looks of the hotel are very deceiving, lobby is very nice n modern. As we went to our room the hallways and room setup are very hopital like. Our room smelt like... More

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Contributor
19 reviews 19 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel offers spacious comfortable rooms. Breakfast buffet offer plenty of choice. The hotel is attached to a big shopping mall, where you can find plenty of restaurants and bars, very convenient. If you stay here to visit Kuala Lumpur I must side is quite far out (30 minutes). Both for checking in and checking out I had to wait... More

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear kooring, Thank you for providing us with your review and firstly we would like to apologise for the inconvenience with the waiting time at our reception counter. We will be sure to share this with our management staff to see what can be done to improve our services. Thank you again for choosing to stay with us and we... More

Subang Jaya, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago NEW

complaints: electric kettle doesnt seem to work very well,bathroom door cant be locked or something is wrong with the door.i thought there would be morning newspaper delivered to the room but apparently i didnt realise that newspapers are placed at the concierge counter for pickup compliments: good quality tea & coffee supplies, still provide stationery supplies, atrium cafe buffet breakfast... More

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear teo2451991, We apologise for the inconvenience that you had faced during your stay with us. We will be sure to inform the necessary parties to help improve the facilities in the room. We thank you for highlighting your comments to us and your feedback is definitely appreciated. Thank you again for your time in writing us this review and... More

Singapore, Singapore
Top Contributor
81 reviews 81 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is part of the Sunway Lagoon & Resort complex. Although the hotel is has a good location with a large mall attached, it seems a bit old & tired and needs new life. The furniture & furnishing & toilet fittings etc appear old and therefore the hotel seems to be expensive. The breakfast spread is wide and nice... More

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear Mohan K, Thank you for providing us with your comments and feedback of your stay. We will be sure to share your insights with our management team to see what can be improved for our current and future guests of the Hotel. Thank you again for taking the time in writing us this review and we hope to welcome... More

Qatar
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good hotel . Azrain is a friendly proffesional . Love the place as it has themepark and big mall . Room are not that bad I really love it here . Breakfast is full of choices and all staff are always smiling especially reception

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear Guest, Thank you for the amazing review! We are really happy to hear of your great review and stay with us. Thank you again for choosing to stay with us during your break and we hope that you will return again soon. All the best from all of us at Sunway Resort Hotel & Spa. More

Bintulu
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

A hefty price to pay for convenience. Good location as it is attached next to Sunway Pyramid. Only opt for this if location is a major selection criteria. The room is distastefully furnished and can be rated at most with 3 stars.

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Craig T, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear JalenOng, We are sorry to hear that we were unable to leave an impression during your stay with us. Please accept our apologies for the inconvenience and we hope to be able to improve further to convince you to return in the future. Thank you again for your time and comment and we hope to improve better to welcome... More

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Additional Information about Pyramid Tower Hotel at Sunway Resort Hotel & Spa

Also Known As:
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon
Pyramid Hotel At Sunway Lagoon
Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 25 hotels in Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pyramid Tower Hotel at Sunway Resort Hotel & Spa 4*
Official Description (provided by the hotel):
Just 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre, the 4-star Pyramid Tower Hotel presents an alternative for discerning yet value-conscious business and leisure travelers. It offers 534 Superior rooms with contemporary style of furnishing, fitted with amenities and services including "Take-Out & Go" food and beverage service, a common lounge with iron and ironing board facilities, and ice and beverage vending machines on each guest floor. ... more   less 
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