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All 28 Petaling Jaya hotels

Pyramid Tower Hotel at Sunway Resort Hotel & Spa

2.5 of 5 Hotel   |   Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
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Ranked #7 of 28 Hotels in Petaling Jaya
A recent review
4 of 5 stars reviewed yesterday
Daniel C Melaka, Malaysia
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420 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melaka, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed there for 3 days 2 nites. Overall stay was a good experience for my family and me. Very convenient for family as it's near Sunway Lagoon and shopping. Gave me us an extra bed as we took the family package which is good for a family of 5. Will definitely come back.

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

The only good thing about this hotel is the sunway lagoon theme park and the mall next to it, Terrible breakfast, Old furniture , if you want to smoke you have to get out of the hotel, I like the swimming pool though

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Renovation work on-going hence its quite noisy. Rooms are obviously quite old and need for a refurbishment. The front desk staff are not friendly for a 4 star hotel… Limited parking , as it took me more than 30mins for a spot. But what can u ask for more for a hotel that cost at least 30% less than hotels... More

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Calgary, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 2 weeks... so I got a pretty good sense on how things were operated. Rooms were kept very clean, and service was great. Breakfast was also more than what is normally expected. This, coupled with the mall it is in, will provide anyone coming with everything. Variety, great pool, quiet when needed, and party. I would... More

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Surabaya, Indonesia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The services are great. All the staff are friendly. The hotel is a bit old, but clean and nice. We asked for a handicapped room via email, and they reply fast and nicely. Huge selection of breakfast. I will come back here for sure.

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Although I was here for business, the place is excellent for the family. So if you are there for both, you will get the best of both. The good things: 1. Lots of activities for kids - one of the best amusement park, ice skating. 2. Was visiting Monash, Malaysia. Although a fair distance away (30 min walk) the walk... More

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Manila, Philippines
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

It's our second time here (first in Sunway Resort Hotel and Spa) and the hotel is still beautiful, with links to the mall and the theme park. The breakfast is abundant, the rooms are spacious and clean. Overall, the experience is amazing except that we had a bad experience with one of the front desk personnel. We got to the... More

Was this review helpful? Yes 2
Taro_Tan, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear krishnaruizramos, We would like to thank you for providing us with such a high rating despite the inconvenience that you had faced. Please accept our sincerest apology for the lack of service that we had provided and we will ensure that proper training again is applied to our staff to improve our services better. Thank you again for choosing... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights here for a short getaway! Room was great and the view is awesome as it face the sunway lagoon. Breakfast is good but located on sunway resort and spa hotel as the lobby cafe is undergoing a major renovation. I might say its a one stop hotel as everything of your needs are just at your... More

Was this review helpful? Yes 4
Taro_Tan, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear mohd_Izhar, Thank you for your kind words and wonderful review! We are glad to hear that you had enjoyed your stay with us and would like to apologise for the inconvenience with the breakfast buffet. We are making way for a new dining experience that will unveil by the end of the year. Thank you again for choosing to... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Yet to spend my first of two nights but already regretting. Bought a family (2adults 2kids) package for rm1200 incl waterpark. Am not a fussy person but the bed is old and lumpy (photo attached) and springs can be felt. They put a thick top cover (probably so guests wont feel the springs) and this to me is really cheap.... More

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Shanghai
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lots of marble. Lots of large (concrete) animals out front. A huge lagoon and bungie platform out back over the pool. It really is 80s-tastic but in quite a charming way... Old school rooms which are huge but could do with a polish and a refurb. Slept well in a firm bed with an efficient a/c system. Nice location with... More

Was this review helpful? Yes 1
Taro_Tan, Manager at Pyramid Tower Hotel at Sunway Resort Hotel & Spa, responded to this review

Dear ShanghaiDrummo, Thank you for choosing to stay with us and providing us with your review. We hope that your stay with us has been as comfortable as possible and that our 80s-charming décor has been a welcome sight for you. Should you ever choose to return for another stay, please do not hesitate to contact us and we will... More

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Additional Information about Pyramid Tower Hotel at Sunway Resort Hotel & Spa

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pyramid Tower Hotel at Sunway Resort Hotel & Spa 2.5*
Number of rooms: 764
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Also Known As:
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon

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