We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pyramid Tower East at Sunway Resort Hotel & Spa

Hotel deals
Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
Special Offer
Family Fun
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Pyramid Tower East at Sunway Resort Hotel & Spa
Professional photos View all
Browse nearby
Pyramid Tower East at Sunway Resort Hotel & Spa
Write a Review

565 reviews from our community

Traveler rating
    112
    234
    140
    50
    29
See reviews for
193
72
24
182
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (565)
  • Mar-May only
    (138)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (147)
All months
Mandurah, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Upon check in we were offered to upgrade (to the Sunway Resort) for an additional charge we said no thank you and checked in to the Sunway Pyramid Tower. We arrive to our room (3127) it must have been the worst room in the hotel, mouldy carpet, 1 king bed for all 4 of us that was saggy in the... More 

Was this review helpful? Yes
Singapore, null, Singapore
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This whole trip was a last min booking and overall for a 4 star hotel, I think there are things that need to be improved on. First of all, there is a slight leakage at the window. It was raining very heavily and i saw wet patches after I woke up. It wasn't very serious but I think it shouldn't... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Was on business purpose that I check in to this hotel. The reception did not greet nor even smile. During check in process, they were actually talking among themselves, totally not professional. Company booked King Bed, but since she said there were no room for King bed, they gave twin. I didnt mind if the staff would have said in... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at Sunway Pyramid as it was closest to Sunway Lagoon. Throughout my 3 days stay here nothing extrodinary happened. Just to highlight a few points. Location was only about 30mins drive from KL airport (KUL). We arrived at about 12pm and were already able to check in to the room. View was not fantastic as the room is not... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in was fast. They managed to accomodate to our requests. The room was quite spacious, average looking bathroom. Variety of breakfast spread. House-keeping can be improved though. We spent a whole day at the sunway lagoon theme park which was just a stone away from the hotel. Th hotel is connected to a mall that will drive you crazy with... More 

Was this review helpful? Yes
Long Beach, California
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel as part of our stop during our honeymoon, we chose it considering the great value and it being connected to the mall and Sunway Lagoon. Rooms were nothing special, just "Okay", the daily breakfast was the most disappointing part of the stay, with very very limited selection of food. During our stay... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The resort was great..fancy and i give it 5 starts..but to the structure. .services were so horrible! ! Staff made it look cheap and unworthy to stay..wouldn't recommend it to even an enemy. .hated every bit here

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cool place for a family trip. With lots of shopping, foods and 5 different types of theme parks. Room not bad, kinda spacious with bathtub. Only that from my room window (level 6), no view at all. No smoking free room. Huge TV… Breakfast lots varieties. Recent weather in d afternoon will be heavy downpours. So do enjoy that huge... More 

Was this review helpful? Yes
singapore
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is pretty basic, a major plus point for its strategic location. the hotel has direct access to the infamous sunway pyramid mall and sunway lagoon. the mall is rather big with plenty of food choices. hotel guests are given complimentary parking. beds are firm, pillows fluffy, rooms clean, bathroom is rather basic (there is some green moss at... More 

Was this review helpful? Yes
Cavite Province, Philippines
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Simply can't find a flaw in this hotel. 1. We arrived early around 10:30 am and we were allowed to go to our room right away. 2. The room is spacious especially the bathroom 3. There is enough toiletries and the linen and bath towels were so clean and white 4. Free wifi in the room 5. Sunway Lagoon Resort... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

290 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (282)
Viewed
Room/suite (79)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (64)
Viewed
Dining (11)
Viewed
Pool/beach area (20)
Viewed
Family/play areas (4)
Viewed
View from room (24)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question