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All 25 Petaling Jaya hotels

The Royale Chulan Damansara

4.0 of 5 Hotel   |   2, Jalan PJU 7 / 3, Mutiara Damansara, Petaling Jaya 47810 , Malaysia (Formerly The Royale Bintang Damansara)
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64%
Ranked #6 of 25 hotels in Petaling Jaya
A recent review
5 of 5 stars reviewed 2 weeks ago
aismanggo Kuala Lumpur, Malaysia
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112 people have reviewed this hotel

Traveler rating
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    27
    9
    4
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39
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

another typical 5-star hotel with the services not on-par with it's title. The Reception is terribly unqualified to even serve with a smile. Waiters can't wait to serve only foreigners where most locals are being ignore (we gotta pour our own coffee after failing to get them to serve us; perhaps not flagging $$ notes in our hands). The location... More

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Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

it was a great addition to damansara. this hotel located just next to shopping mall,kidzania and ikea.checkin was smooth.the room look so royale and classic with a touch of contemporary motifs.i really like the swimming infinity pool.the breakfast buffet was great and the staff was very welcoming us.Thank you Royale chulan damansara!

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Cheshire, UK
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am 5 nights into a 6 night stay, this being the third time I have stayed over the past 18 months. I am compelled to write a review as the hotel has significantly dropped it standards over that period. The Good; Location close to the mall, price versus European and North American hotels The Poor; Lobby area sparse and... More

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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We are a party of 2 families who stayed at this hotel from 24th to 26th March 2014. In fact, we have just checked out of the hotel this afternoon and are extremely upset and angered by the incompetence of the reception staff namely Ms Lim Vi Van. We made reservation at the hotel through booking.com for 2 deluxe double... More

Was this review helpful? Yes 3
Miri, Sarawak, Malaysia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 2 nights and I really love the spacious room. I don't like the fact that they don't have any cartoon channel for kids eventhough it's in the list of tv channels. And another problem is It's really bothering to see the bathroom's floor is leveled with the room's floor. If the bathroom gets wet, the water will... More

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Secunda, South Africa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wnet to Malaysia on a business trip and was booked into the Royal Chulan Damansara by my client at my own expense. The reception at the hotel as well as their hospitality was great. The problem I've got is, after chercking out, the hotel was supposed to credit my account. this has not happened. I'm back in South Africa... More

Was this review helpful? Yes 2
Selangor
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2014

Good interior, location and convenience does not supersede how badly this place is managed. My husband and I decided on Royale Chulan Damansara for a spontaneous weekend getaway; we made our reservation via the hotel's online booking system for a Club Deluxe Room and noted a late check in for the day. When we arrived, the booking had not been... More

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TRBD, Public Relations Manager at The Royale Chulan Damansara, responded to this review

On behalf of the Royale Chulan Damansara, we would like to apologize for the inefficient and intolerable experience you had during your stay with us. We have probed into your feedback and action has been taken towards the staff who showed incompetent service. Do come back and give us another opportunity to serve you. More

Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed March 14, 2014

Arrival… Lobby layout is too empty. Check in was fast as they already had the room ready prior arrival: awesome…! The Club Room… Got a room on 10th floor. Room size is just fine, simple and clean layout and décor. No reading materials (no magazines inside Club room). Room lighting is not sufficient; maybe they should add in couple of... More

Was this review helpful? Yes 7
TRBD, Public Relations Manager at The Royale Chulan Damansara, responded to this review

Thank you for your feedback. Look forward to welcoming you again. More

Butterworth, Malaysia
Contributor
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2014

this is my 2nd visit, i m here attending wedding reception the hotel is my favorite place in PJ because the interior design is white we got deluxe room facing the pool the kids love the pool, no bathtub in the room the breakfast is delicious and nice

Was this review helpful? Yes 1
TRBD, Public Relations Manager at The Royale Chulan Damansara, responded to this review

It is pleasant to know that the hotel is a favourite place for you and family. Do come `home soon! More

Ipoh, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed there over the weekend. No major shortcomings really. Easy free parking, good location. Beds were comfortable and temperatures were well controlled at least on the sixth floor. Breakfast was nice and spread was good. The real plus point is the location. One can walk through covered walk ways all the way to Ikea, Curve and Tesco. Offer for weekend... More

Was this review helpful? Yes 1
TRBD, Public Relations Manager at The Royale Chulan Damansara, responded to this review

Thank you for your feedback. Its wonderful to know that you had a pleasant experience during your stay with us. Do visit soon. More

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Additional Information about The Royale Chulan Damansara

Address: 2, Jalan PJU 7 / 3, Mutiara Damansara, Petaling Jaya 47810 , Malaysia (Formerly The Royale Bintang Damansara)
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 25 hotels in Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royale Chulan Damansara 4*
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