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Eastin Hotel Petaling Jaya

4.5 of 5 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
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Eastin Hotel Petaling Jaya
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Eastin Hotel Petaling Jaya
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354 reviews from our community

Traveler rating
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    78
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Kuala Lumpur, Malaysia
1 review
5 of 5 stars NEW

Eastin hotel is a place that I chose after shifting from one hotel to another for a 10-year period of conducting business in KL. Since 2012, I have used Eastin regularly and have no inclination to move to another hotel, simply because the staff are courteous and always helpful. The service is excellent and there are fine dining restaurants within... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Eastin PJ in conjunction with an event at the ballroom. Booking was done online and the reception already made the necessary arrangements. The room is cosy and clean. There were iron and ironing board, coffee and tea making facilities, room slippers etc. We find the bed and pillows were too soft. Body ache the next day. Bathroom... More 

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Malacca, Malaysia
Top Contributor
77 reviews 77 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The room is very spacious, comfortable and nice. I like the bathroom where they have separate bathtub and shower. It is difficult to find hotels with separate bathtub and shower nowadays. The bellboys are very friendly and helpful, always jumping for opportunity to extend their helps. The swimming pool is really amazing even though it is not that deep (1.2... More 

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear sheronlee Thank you for the feedback you have provided. I am happy to note you found the facilities up to your expectations & the services of our bellboys friendly and helpful. I have taken note of your mention with regards the mini-bar We sincerely regret any inconveniences caused by the removal of the contents of your mini-bar . Thank... More 

Johor
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a family deluxe room. We are a young family with four kids. The room is clean and functional. We had our lunch at the hotel's coffee house while waiting for our room to be ready. The food is good and the portion is acceptable We ordered breakfast to be sent to our room. The taste and portion... More 

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear DKTCJOHOR Thank you for sharing your comments following your recent stay at the Eastin Hotel Petaling Jaya . We are delighted you were comfortable in our care and could take advantage of our facilities. In the area that you have mentioned, I will be sure to pass this on to my team for points of improvements. I do apologize... More 

George Town, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Was down for a business trip and I stayed in the Executive Deluxe Suite which was the best choice ever. No regrets. Our room was spacious, clean, comfortable and oddly enough, homely. The staff, receptionists and even bell boys were very friendly, helpful and would insist on helping you on even the most trivial things. We had a great trip... More 

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Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Laureen Thank you for expressing your positive sentiments about the Eastin Hotel Petaling Jaya . Your comments will be conveyed to all team members & will no doubt serve as a huge boost to employee morale . It will be our pleasure to have you stay with us again & we all look forward to welcoming you back soon.... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

I'm staying in a deluxe room. Overall it was a nice and a clean room. The king size bed is really comfortable. I had a breakfast at Swez Brasserie and the food was really good and have so many choices. The staff also very friendly and helpful. I will definitely stay in this hotel again.

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Hayati Thank you for taking the time to express your sentiments on your recent stay at the Eastin Hotel Petaling . We are delighted you were happy with our team members' services and would like to thank you for making the Eastin your preferred hotel of choice in Petaling Jaya . Looking forward to welcoming you back soon. Warm... More 

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Few days ago to celebrate our 20th anniversary, my hubby and I booked a honeymoon suite at the Eastin Hotel, Petaling Jaya. The set up was nice, romantic - rosé petals romantically arranged on the bed and also bubble bath, with cakes& pralines. It would have been a happy and sweet experience, except that the staff and their unfriendliness were... More 

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear LikeToTravel3388 Thank you for the feedback you have provided. We are deeply sorry to hear about your experience & sincerely apologise for the inconvenience caused . Your comments have been shared with the relevant departments to ensure we consistently uphold our standards of providing hospitality of the highest order. I sincerely hope you will give us another chance to... More 

Cebu City, Philippines
1 review
4 of 5 stars Reviewed 2 weeks ago

What I liked most about this hotel was the very friendly, polite and helpful staff. The friendly treatment was consistent the moment we checked-in until checkout two weeks after. We were on a business trip but had a lot of time to shop in the evenings, especially that they have free shuttle service to most of the malls. The shuttle... More 

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Late B Thank you for taking the time to provide feedback on our friendly , polite and helpful staff. We always believe that extended stay guests are the best judges of the consistency in service levels provided by a hotel & I am glad we did not disappoint. We are delighted you were comfortable in our care and hope... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I was staying in the executive deluxe. It was spacious and very comfortable room to stay in. The room is clean and all the necessary items can be found in the hotel room. The staff was very helpful and nice. The service is first class.

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Alisa Thank you for choosing to stay with us and for your generous compliments. It gives us tremendous satisfaction to hear positive endorsement from guests who have enjoyed their stay with us . We hope to be able to welcome you back again soon . Warm Regards Jane Suppiah General Manager More 

Torrox Pueblo, Spain
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A surprise trip for me to be part of a surprise birthday party for a family member. It began with a stay in two halves at the Eastin Hotel which was fantastic..we don't usually stay in such luxury!! The hotel is beautiful as soon as you step out of the taxi, porters to meet you, to collect your baggage, to... More 

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear abizzyb It is always great to hear such positive feedback regarding our services & facilities. Your feedback will definitely be shared with our team members and will certainly be a motivating factor for them to keep up their performance levels . I hear your comment on the lighting & will be good feedback for any future renovation plans to... More 

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Additional Information about Eastin Hotel Petaling Jaya

Address: 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Eastin Hotel Petaling Jaya 4.5*
Number of rooms: 388
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Also Known As:
Doubletree Petaling Jaya
Hotel Style:
#3 Best Value Hotel in Petaling Jaya
#3 Business Hotel in Petaling Jaya
#3 Luxury Hotel in Petaling Jaya

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