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Eastin Hotel Petaling Jaya

4.0 of 5 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
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Eastin Hotel Petaling Jaya
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Eastin Hotel Petaling Jaya
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319 reviews from our community

Traveler rating
    61
    167
    75
    6
    10
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38
42
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114
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (73)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (76)
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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a long stay in this hotel for me during my business trip in KL for 45 days more than two years back. This hotel location is very near to many SW companies. Hotel stay is excellent and friendly staff. Buffet breakfast is really good with lot of contenental options.

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Uma_Pamarthi I am really thankful to you for expressing your positive sentiments about our hotel's services& the quality of our food . We value your patronage & look forward to being of continued service to you & to welcoming you back soon. Warm Regards Jane Suppiah General Manager More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well maintained, i stayed there during my holiday for 2 nights. The staff were friendly and the room was well maintained, clean and tidy. The furniture and decoration of the hotel were modern. The hotel is quite far from the city center of Kuala Lumpur(around 25 minutes) and it is reachable by taxis only. there is no... More

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear talal_azeez Thank you for giving us the thumbs-up in terms of our facilities & services & for choosing to stay with us . For the convenience of hotel guests we provide complimentary prescheduled shuttle services departing at regular intervals to nearby train stations such as the KL Sentral which is Malaysia largest transit hub(15-20 minutes drive or 8 km)... More

Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Eastin for 2 nights due to the need of attending training at Damansara. Stayed in deluxe room. The room was spacious and clean. It was well equipped. Everything was pleasing. However, the bill was incorrect at first due to charges of items that had not been consumed. It had been rectified eventually so not really a big issue.... More

Was this review helpful? Yes 2
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Ziyn Thank you for your encouraging comments and review . I do apologize for the incorrect billing which was sorted out to your satisfaction . Thank you for making us your preferred choice of hotel in Kuala Lumpur & we look forward to welcoming you back soon . Warm Regards Jane Suppiah General Manager More

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Only in town for night and chose to stay here. Not to far from KL central and what it lacks in location makes up for it in service. Compared to closer located well named hotels the Eastin was for me more of a delight to stay. Check in was easy and conceirge was brilliant! The Welcome I received from the... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Campbell C Thank you for sharing your comments following your recent night at the Eastin Hotel Petaling Jaya . I am delighted that you had such a wonderful stay and the team here took good care of you with warm and friendly service. We look forward to welcoming you back soon and would like to thank you again for... More

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Eastin Hotel for nine nights during a business trip earlier this month. This was the second time I have stayed in this hotel. The first time I stayed, I was upgraded to an Eastin Deluxe room which was very spacious and quite modern décor. This time I stayed in an Eastin Executive whilst not as... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Oz-Frankie I am delighted that you had such a wonderful stay and the team took good care of you with warm and friendly service. I would like to thank you for the detailed account provided which will be highlighted to all. departments . It is always nice to hear compliments on our team members' positive engagement with guests .... More

Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here during a business trip. Hotel is clean and the staff is friendly. Lobby, hotel bar and restaurant are very good. Rooms are spacious and very quiet. The furniture is rather classical. Its recommendable, but you need a taxi to get into the city center.

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Sung-Jin K I am pleased to note that our services and facilities were to your satisfaction. It was indeed a pleasure having you at the Eastin Hotel Petaling Jaya and we look forward to welcoming you back again. Warm Regards Jane Suppiah General Manager More

Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights in early September to attend my cousin's wedding nearby the hotel. The service quality and the morning breakfast spread were quite good. Room wise, spacious and has all the basic things you would need in a hotel room. I was quite surprised that the wellness club was only meant for men. I was hoping for a... More

Was this review helpful? Yes 2
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Tina T Thank you for your review and for choosing to stay at our hotel. I am happy to note that you were comfortable in our care. The health club is outsourced to an independent operator. We will definitely pass on your comments on the dress code of the employee in question as well as your observations . Once... More

sandown
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 6 nights in August, as near to friends and relations. This is really a business hotel with shuttle bus service to the center of KL and some local shopping areas. After some initial confusion with changing from Smoking floor to none Smoking floor we enjoyed our stay. The breakfast menu is excellent as well as the quality and quantity... More

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear mickeymost Thank you for taking the time to review our hotel . I am delighted to note that you received good service from all departments . With regards your comments on the charges , the hotel has Single & Double supplements when breakfast is included in the room rate. The rate for a Single inclusive of breakfast defers from... More

Penang, Pulau Pinang, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I went on a trip to KL with my mom to visit my relatives and decided to stay in Eastin because it was near to my aunt's place. The hotel is located right in the heart of PJ and it's very suitable for business trips as it is not easily accessible to food places by walking. So there is a... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Annette B Thank you for taking the time to review us. With regards to food places close to the hotel , we have within walking distance to the hotel in Phileo Damansara 1 & 2 ,eateries offering local fare .The hotel itself has wonderful restaurant outlets providing Western, Chinese and Japanese fare . Another alternative for food outlets you... More

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
17 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed September 18, 2014

Staying 2 nights in Malaysia (PJ) area. First night, I can not see properly because the pillow to soft! I can not sleep well for whole night. Second day, I asked for harder pillow and they provide for me. My room have a small compliment fruit basket on first day. they upgrade my room to executive room . Morning Breakfast... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Under-the-Sun88 Thank you for taking the time to review the Eastin Hotel Petaling Jaya . I am relieved to note you asked for a change in pillows which suited you better. I do hope you will be able to visit again soon and book on the Executive floor this time around to take advantage of the services & facilities... More

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Additional Information about Eastin Hotel Petaling Jaya

Address: 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Petaling Jaya 4*
Number of rooms: 388
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Also Known As:
Doubletree Petaling Jaya

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