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All 28 Petaling Jaya hotels

Eastin Hotel Petaling Jaya

4.0 of 5 Hotel   |   13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
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Ranked #3 of 28 Hotels in Petaling Jaya
A recent review
5 of 5 stars reviewed yesterday
cyrildason Kuching, Sarawak, Malaysia
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307 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Kuching, Sarawak, Malaysia
Top Contributor
65 reviews 65 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here because it was close to Mount Kiara where we needed to attend a function. Loved the bed and the spacious yet clean rooms. Breakfast spread had quality altough it was lacking in quantity. Didn't try the internet line altough it was provided complimentary. Staff were exceptional and were ever ready to help from the minute we got off... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear cyrildason Thank you for sharing your comments with us on TripAdvisor. It is always a great motivation for us when we hear positive feedback with regards to our facilities & "exceptional" staff services. We have a huge floral centrepiece comprising of an arrangement of lilies & perhaps the fragrance emanating from the fresh flowers was what you smelt .... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Room was large - the only good I can think of ! The hotel was littered with safety issues in its design. Watch your step wherever you go (especially the pool area) - you can easily trip & fall The parking area has bad ventilation, smell of vehicle exhaust fumes is a constant irritatant F&B : Poor in quality. Kitchen... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear alias-abd Thank you for sharing your comments following your recent stay with us . I will definitely pass on to my team the points for improvement in the areas you have mentioned. Thank you for choosing to stay with us and we hope you will return to stay with us soon. Warm Regards Jane Suppiah General Manager More

2 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed at Eastin Hotel, PJ frequently. However this round is very unfortunate as I lost my new power bank (a birthday gift from colleague) which I placed it on the study table. As soon as I reliased I did not take my power bank (after check-out) I called the hotel and reception transferred my line to house keeping and... More

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear catcitygirl First of all I would like to thank you for giving us the opportunity to know and understand your experience & the issues faced during your last stay with us. We sincerely regret the inconvenience caused by the loss of your power bank and are deeply sorry for not addressing your concerns in a timely manner. Your comments... More

Seremban, Malaysia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As usual wonderful. However, this time, my requests made in an online hotel portal not looked into. No corner room given as requested, had to asked for it as well as for the high floor. A Mr Brian Chua needs to learn to greet staff and wish them when he meets them behind the check in counter and not the... More

Was this review helpful? Yes 3
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Daniel Thank you for your positive endorsement as the Eastin Hotel Petaling Jaya being a "wonderful place" . I do apologize that we were not able to allocate a corner room due to its unavailability during your last check-in. A note was placed in our system with regards your preferences & we will make every effort to meet your... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel's location is very central by taxis, this is in the middle of a highways and byways. It's only 20 minutes away from downtown KL, practically 20 minutes away from everywhere in Klang Valley. The rooms are spacious, good breakfast at the restaurant. Real value for money.

Was this review helpful? Yes 1
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Joey Thank you for your very kind review & positive endorsement of the Eastin Hotel Petaling Jaya as your "favourite " . I hope your travel plans bring you and your family back to Kuala Lumpur soon and we all look forward to welcoming you back to the hotel. Warm Regards Jane Suppiah General Manager More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel location is ok, and wifi signal is good. the aircon appears dusty and is malfunction, but maintenance staff fixed it within 10 minutes. The hotel looks decent but feel like under-staff and services are no-frill.

Was this review helpful? Yes 3
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Richard Thank you for your comments . I am happy to note that the engineering department responded and quickly fixed your air condition. We look forward to welcoming you back to the Eastin Hotel Petaling Jaya soon. Warm Regards Jane Suppiah General Manager More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very very bad internet connection,specially at the higher floor. TV reception is not good as well at the higher floor, Service and breakfast are very good. Staffs are friendly and helpful and polite. Generally it's a good place except for internet connection which stopped me of doing my work while I was at the hotel.

Was this review helpful? Yes 5
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear MD K First of all I would like to thank you for affording us the opportunity to know and understand your experiences. I am happy to note your comments that our team was helpful , friendly & polite . Your observations will definitely be shared with all concerned . On the other hand, I am really sorry to hear... More

Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

The rooms are great and the maids are always doing good jobs! What a fantastic service you have downstairs also. The bellboys were kind enough to let us smile throughout the stay. Especially Elizar left quite a impression for us. We will come back!

Was this review helpful? Yes 2
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Hyun Il C I am really thankful to you for expressing your positive sentiments about our services. Elizar in particular will be happy to note that he has done a great job to make you feel welcome . I do hope you will be returning to stay with us again soon & it will be our pleasure to welcome... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed August 5, 2014

The rooms are good and clean. I found the staff to be friendly and helpful. There is not much around the hotel if you are looking for shopping. The food had been good. The room I stayed in was very spacious.

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear Anil G Thank you for your recent review . We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to the Eastin Hotel Petaling Jaya . Warm Regards Jane Suppiah General Manager More

Sydney, Australia
2 reviews
3 of 5 stars Reviewed July 31, 2014

6day stay here for me and 2 teenage daughters was pleasant - staff were helpful also. Room was clean and well furnished. Daughters were happy with gym and swimming pool. Daily rate of RM470 for a 2 + 1 junior suite room was somewhat steep for us as we were looking for a well run budget hotel - such hotels... More

Was this review helpful? Yes
Jane S, General Manager at Eastin Hotel Petaling Jaya, responded to this review

Dear george v Thank you for taking the time to review us on TripAdvisor . I am pleased to note that our services and facilities were to your satisfaction. I have also noted that you were looking for a budget hotel as a result of which you found our prices steep. I would like to assure you that being a... More

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Additional Information about Eastin Hotel Petaling Jaya

Address: 13, Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Petaling Jaya 4*
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Also Known As:
Doubletree Petaling Jaya

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