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Hilton Petaling Jaya Hotel

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All 22 Petaling Jaya hotels

Hilton Petaling Jaya Hotel

5.0 of 5
No 2 Jalan Barat, Petaling Jaya 46200, Malaysia
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Hilton Petaling Jaya Hotel
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Ranked #3 of 22 hotels in Petaling Jaya
3.5 of 5 stars 350 Reviews
Most recent review
“Great service”
4 of 5 stars Reviewed June 16, 2013
Flanners10 Bangkok, Thailand
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350 reviews from our community

Traveler rating
    65
    145
    82
    35
    23
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Families
43
 
Couples
49
 
Solo
65
 
Business
177
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Great service”
4 of 5 stars Reviewed June 16, 2013 NEW via mobile

I come here often for work and am impressed with the service level, the staff remembers me and is always friendly. Rooms are spacious and comfortable, breakfast buffet is diversified and the location is good (few small restaurants close by).

Was this review helpful? Yes 1
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 17, 2013

Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel. As a regular guest and former local resident, I am glad that you enjoyed our team's warm hospitality and you found our newly renovated rooms, facilities, food as well as nearby amenities to your liking. I will be sure to share... More

Porirua, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Superb Service”
5 of 5 stars Reviewed June 12, 2013 NEW

Traveling with a group of teenagers for a squash tournament. Stayed for 7 nights and the service was outstanding. The breakfast selection and quality was fantastic and always tasty and well presented. The staff were extremely helpful and always interested in how our squash games were going and were a great source of information for the local area. Looking forward... More

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GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 14, 2013

Thank you for staying with us, and I appreciate you taking the time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay, food and the warm service from my team. In order to deliver the Hilton promise, we have to ensure every guest feels cared for, valued, and respected. We really do... More

Sydney
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great hotel with an amazing fitness centre”
4 of 5 stars Reviewed June 7, 2013

I arrived into KLIA (international airport) at about 9pm and it took me about 45 minutes to get to the PJ Hilton. The room (1756) was spotless with a really good welcoming feel. I could be wrong, but I'd be surprised if there is a better/bigger fitness centre in Asia !

Was this review helpful? Yes 1
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 10, 2013

Thank you for staying with us; I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay in particular newly renovated bedroom and food. Thank you also for the great feedback regarding our fitness centre. I will be sure to pass on your kind words to our team members.... More

Hong Kong, China
Top Contributor
100 reviews 100 reviews
57 hotel reviews
Reviews in 42 cities Reviews in 42 cities
32 helpful votes 32 helpful votes
“Impressive rose pedal deco for wedding anniversary”
4 of 5 stars Reviewed June 7, 2013

Arrived late due to late night flight. Very delightful surprise to see room impressively decorated:- 1) rose pedal in a "big heart" shape on king size bed 2) rose pedal bubble bath 3) rose pedal at sink and shower cubicle Executive lounge service is also very good. the afternoon tea food selection (a small snack buffet) is very nice. Buffet... More

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GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 10, 2013

Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel. I was delighted to read that you enjoyed our team's warm hospitality and you found our newly renovated rooms, Executive Lounge, facilities, food as well as nearby amenities to your liking. I will be sure to share your positive comments about... More

Manchester, United States
1 review
“Super quality for the price”
5 of 5 stars Reviewed June 5, 2013

I have stayed at PJ Hilton in my last three trips to Kuala Lumpur. Great location for me as I used to live nearby; definitely a safe area. There are stores nearby for any supplies and needs. Loads of places to eat outside of the hotel if you wish to try local foods as well as western cuisine too, if... More

Review collected in partnership with Hilton Hotels & Resorts

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GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 6, 2013

Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel. As a regular guest and former local resident, I am glad that you enjoyed our team's warm hospitality and you found our newly renovated rooms, facilities as well as nearby amenities to your liking. I will be sure to share your... More

Melbourne, Australia
1 review
“PJ Hilton”
4 of 5 stars Reviewed June 5, 2013

Value for money. Location is good. 24-hour fitness center which is useful. Not a whole of TV channels to choose from though. The room is bright. It will be most useful for business traveling to have free internet wi-fi connection in the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 6, 2013

Thank you for staying with us; I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay in particular newly renovated bedroom and in room facilities. Thank you also for the great feedback regarding our fitness center. As a business hotel, we recognize our guests’ need for internet and... More

Shanghai, China
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
“PJ Hilton stay”
3 of 5 stars Reviewed June 1, 2013

Stayed here for one night. This is a very old hotel in a busy commercial and residential ara called PJ, outside KL city. I stayed in the east wing, a renovated room with modern furnishings. Room was excellent and clean, no complaints. Lobby lounge area was dates but acceptable. Aircon in the lobby area was not cool enough, location of... More

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GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 4, 2013

Thank you for staying with us, I appreciate you taking time to share your feedback on the hotel. We appreciate your feedback and I was delighted to read that you enjoyed our newly renovated room. We completed our bedroom renovations last December so now all 553 bedrooms are completely refurbished. We are soon to start some renovations in order to... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent hotel need free Wifi”
5 of 5 stars Reviewed May 31, 2013

We did enjoy our stay at the Hilton PJ hotel. We stayed for three days from the 22nd of May, the room was clean, recently refurbished . Very clean , modern decor, and tastefully decorated. Friendly ,welcoming ,helpful staff. I travel from Melbourne to London three times a year , most of the time stopping in Kuala Lumpur for shopping,... More

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See 2 more reviews by 221joseph for Petaling Jaya
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 4, 2013

Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel. I was delighted to read that you have enjoyed your stay, and in particular our newly renovated guestroom and warm service from my team. I will be sure to pass your kind words to the team. As a business hotel, we... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Terrible service! Not fit to be a Hilton!”
2 of 5 stars Reviewed May 30, 2013

Have had a terrible service experience at Hilton. Here's a chronology of events: 18:53 - Called for ice & soda water; requested for quick service as had to go for a dinner appointment 19:15 - Called again - told that "boy is on his way" 19:30 - Called again - told that "boy is on his way", asked to speak... More

Was this review helpful? Yes
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
June 4, 2013

Thank you for staying with us and sharing your feedback on the hotel, though it is regrettable that your recent stay with us was disappointing. I apologize that there was an unacceptable delay in your room service request. We were unusually busy at that time but there is no excuse for such a wait. This is definitely not the usual... More

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KL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Weekend stay at Executive Suite with access to Executive Lounge”
4 of 5 stars Reviewed May 28, 2013

The most memorable for us was room. It is very spacious, newly renovated with gorgeous and comfy bed. I don't know what was so magic about the bed, either linen or matress but we were sleeping like infants.The only flaw that disappointed us was water dropping on the ceiling at midnight. Our suite located on the top floor and fortunately... More

Was this review helpful? Yes
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review
May 30, 2013

Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed our newly renovated bedrooms, Executive Lounge, and the service from my team, I will be sure to pass on your kind words. I have taken note of your feedback regarding our hotel operations,... More

 
 
Hilton Petaling Jaya Hotel
Hilton Petaling Jaya Hotel
3.5 of 5 stars 350 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Executive Lounge” (9)
  • “Business trip” (5)
  • “Room service” (4)
  • “Kuala Lumpur” (3)
  • “Chinese restaurant” (3)

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Additional Information about Hilton Petaling Jaya Hotel

Address: No 2 Jalan Barat, Petaling Jaya 46200, Malaysia
Phone Number:
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Petaling Jaya
#3 Business Hotels in Petaling Jaya
#5 Family Hotels in Petaling Jaya
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Hilton International Petaling Jaya
Hilton Petaling Jaya
Petaling Jaya Hilton

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Hilton Petaling Jaya Hotel
No 2 Jalan Barat
Petaling Jaya 46200
Malaysia
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