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Hilton Petaling Jaya Hotel

Certificate of Excellence
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No 2 Jalan Barat, Petaling Jaya 46200, Malaysia
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1 room 1 guest
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Hilton Petaling Jaya Hotel
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658 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • German first
  • Greek first
  • Indonesian first
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English first
  • All months
    (658)
  • Mar-May only
    (177)
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    (156)
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    (156)
  • Dec-Feb only
    (169)
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Singapore, Singapore
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was recently upgraded. The rooms are new, clean and modern. The bathroom had a nice modern shower. Only comment is that the shower cubicle had a half glass wall which means after a shower the rest of the bathroom would be a little wet. The bathroom is also a tad small. Amenities in the room was sufficient. TV,... More 

Was this review helpful? Yes 1
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear SKY0807, Greetings from Hilton Petaling Jaya Thank you for choosing us as your preferred accommodation in Petaling Jaya during your recent visit and thank you for writing to us. I am glad to note that you had a pleasant stay with us and that you've enjoyed our attentive service. I would like to inform you that we offer complimentary... More 

New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently completed my stay at this fabulous hotel. It was a long business trip and I enjoyed my time here in the company of very hospitable staff. Every thing is great over here, the moment you enter the hotel executive lounge to check in, you will be greeted by very friendly Marissa, Isaac or Gigi. They will ensure that the... More 

Was this review helpful? Yes 1
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear MohitGaur, Thank you for staying with us during your last visit to Petaling Jaya. We are pleased to note you had a comfortable stay with us . Our team members are thrilled that they have made your stay a pleasant experience. Once again, thank you for your comments and your kind words have been passed to our team members.... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everyone in Hilton Petaling Jaya are very professional. From front office, Nicholas and Jeyen being very friendly and caring towards our needs and feedback of our stay. Housekeeping did a great job in delivering the necessary amenities we needed in a very efficient time. Not forgetting In Room Dining department, who are very professional and attentive. And also the staffs... More 

Was this review helpful? Yes 1
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Samjit D, Thank you for sharing your valuable insights – as always, we value your feedback and we are grateful for your generous compliments and positive comments for the hotel and our team members. We look forward to welcoming you back to Hilton Petaling Jaya. See you again soon on your next return. Best Regards, Charles Marshall Hilton Petaling... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Musty and smoky smelling hallways and small elevators would greet you but everything else is amazing. Room I stayed in was big,had a view of the pool (rm 815) and was near the fire exit. Near Subang mass and about 10 mins away to nearest train station (stesen setia Jaya). Buffer breakfast has Malay and Indian food,among the favorites of... More 

Was this review helpful? Yes 1
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Livid G, Thank you for staying with us during your trip to Petaling Jaya and thank you for your feedback on the Hotel. We have noted your comment on the musky smell in the hallway. I truly apologies if this has caused you any inconvenience. Rest assured, remedial actions has been taken by our Executive Housekeeper and the team.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilton P J is located not too far off from the main city shopping area. The hotel has a nice lobby and coffee shop that is spacious making it an ideal location to do any kind of business dealings or meetings. This does not only include big businesses but also ladies meetings. I also like the comfort of the room... More 

Was this review helpful? Yes
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Sara N, Thank you for staying with us during your last visit to Petaling Jaya. I am delighted to read that you found our lobby and Caffe Cino to your satisfaction. I've noted your comment on our room air conditioning as well as the front office man power situation. I have personally looked into these matters and action has... More 

Johor Bahru, Malaysia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I came to PJ Hilton for my short break, I preferred to stay here if I come for my business trip and it is near to my client office but this time I really enjoy and happy with my stayed compared then earlier stay with unpleasant experience at their pub. The staff are very friendly, smiling face and always there... More 

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear RONORENE, Thank you for staying with us during your last visit to Petaling Jaya. We are please to note you had a comfortable stay with us . Our team members are thrilled that they have made your stay a pleasant experience. Once again, thank you for your comments and your kind words have been passed to our team members.... More 

Chartres, Centre, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently lodging in the hotel. this is really good for the price. you can also eat outside close of the hotel, you have an excellent family restaurant fro cheap the 'eight zone restaurant" where you can eat for 50 RM at three people.... The hotel is close to the metro so you can be in KL centre in less than... More 

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Frederic B, Thank you for staying with us during your last visit to Petaling Jaya. We are please to note you had a comfortable stay with us . Our team members are thrilled that they have made your stay a pleasant experience. Once again, thank you for your comments .We look forward to seeing you soon at Hilton Petaling... More 

Johor Bahru, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

I must say the hotel is nice but overcrowded with people regardless morning or evening in the lobby. I reach hotel a bit early and it was a long queue but the counter staffs still can smile and try to help you as much they can but yet still can see other people not happy.. It is normal ! I... More 

Was this review helpful? Yes
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear chrizz1, Thank you for reverting back with your feedback on the hotel. I truly appreciate your compliments for the Hotel and our team members. I apologies that your overall experience was affected by the deficiency and service at one of our F&B outlet. Rest assured, this incident has been highlighted to our F&B manager and the team. You will... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Both Hilton and double tree hotels always my top choices when come to my hotel selection.This trip was my Fifth stay at Hilton petaling Jaya,Selangor. But, this time really bought me bad experience as my room mineral water m Not even replaced since previous guest.How come hotel management allow this to happened? Hilton always practice high standard of services in... More 

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear James O, First of all, thank you for being a HHonors member and it gives us great pleasure to be able to serve you during your last stay with us. Please accept my sincere apologies for the bottled water incident. Through checks are conducted on a regular basis and this incident has let us down and did little to... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

A pleasant stay with a free upgrade offer by Hilton. Clean and quite room with a big bathtub in the big bathroom. My little one enjoy the stay as well. But car park need an upgrade (with a lift will be better)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear CecilaiSim, Greetings from Hilton Petaling Jaya We are truly pleased to hear that you had a wonderful stay with us and appreciate the compliments given. Your kind comments certainly put a huge smile on our faces and help motivate the team to keep up the great work. We look forward to welcoming you back to Hilton Petaling Jaya should... More 

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