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All 28 Petaling Jaya hotels

Hilton Petaling Jaya Hotel

5.0 of 5 Hotel   |   No 2 Jalan Barat, Petaling Jaya 46200, Malaysia
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Ranked #2 of 28 Hotels in Petaling Jaya
A recent review
3 of 5 stars reviewed 2 days ago
Glenn A Sunshine, Australia
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353 reviews from our community

Traveler rating
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    147
    54
    21
    4
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47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Sunshine, Australia
Top Contributor
92 reviews 92 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nothing special here, booking was screwed up, room was really nice but once again the food in the lounge let it down. Lounge staff very helpful but do not have the support of the kitchen. In other words they can only do what they can with wnat they have. The booking and arrangements where made by the Hilton in singapore,... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff are very friendly and hospitable especially Beverly from Paya Serai cafe who always greets us with a smile. I especially like the Malay corner where I could get a taste of local cuisines. Rooms are clean and bigger than most I've booked. The gym has complete though almost dated equipment.

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago NEW

Overall on desk service at the reception was excellent but off desk was very poor. When the hotel is congested with guests the service of Magic number was very poor and ordinary. Rooms should have bigger bathrooms. Shoe cleaners should be there in the rooms.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Vijay Narayan B, Many thanks for your constructive feedback and will use your comments to re-examine response times from Magic to adjust manning and re-benchmark to the required standard. Regarding the room having a bigger bathroom, our deluxe and executive rooms have a separate rain shower and bath. Perhaps when you stay next time you might like to try... More

Lahore, Punjab, Pakistan
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I had my team dinner at Hilton and we had buffet dinner. While I am sick of typical Malaysian food, I loved Hilton wide variety of dishes. I didn't feel I am out of choice. I tried a lot and yet missed most of dished. Loved it, thoroughly enjoyed and totally recommended. One more thing, I was staying in PJ8.... More

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear KamranShaukatAliKhan, It was a pleasure having you with us at Hilton Petaling Jaya. I was delighted to read that you enjoyed our buffet dinner in Paya Serai. A member of our team will be contacting you through TripAdvisor messaging shortly to enquire more about your comment on noise disturbance. We would like to take this opportunity to improve and... More

Sedgefield, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here many times when working in Malaysia (day job is in the UK). Staff are very friendly and provide very good quality service - they usually remember my name even if I haven't been for 18 months (impressive). Rooms are spacious, clean and well equipped. Executive lounge is great for an unwind with colleagues. It is easy, cheap... More

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear PTaylor0303, It gives us great pleasure to receive your positive feedback abouts Hilton Petaling Jaya. Thank you for your kind comments on our prime location and amenities. We are delighted that you were comfortable and felt well-taken care of during your stay. We look forward to welcoming you back, should you return to Petaling Jaya again. Kind regards, Charles... More

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

I haven't seen hotel that ask 10$ for one day internet access- Hilton still lives in 20 century. Location is not so good. Go outside and you would see slums. Food is quite good, rooms are clean. Would definitely choose hotel in center of KL. Same prices better standard

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Krzysztof P, Thank you for taking time to provide us with your feedback. It’s a pleasure to know that you enjoyed your recent stay and glad that you found the room and food quality of the hotel to your satisfaction. Petaling Jaya is popularly known as the thriving suburb of Kuala Lumpur and is ideal for those who do... More

Phnom Penh, Cambodia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed numerous times at the Hilton Petaling Jaya in the past year. The rooms are very clean, nice and loaded with lots of amenities. The reception area is staffed by both local and international employees of the company and are very helpful. Housekeeping is also very accommodating to your needs. Very much worth the value. That said, their restaurants... More

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear MokMonyRestaurant, Thank you for reviewing Hilton Petaling Jaya, we always appreciate hearing back from our guests. Whilst we are grateful that you enjoyed our renovated bedrooms, as well as the warm hospitality of our team, please be assured that we have taken note of your comment regarding our restaurants. You will be glad to know that we conduct regular... More

Racine, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Was especially impressed with service in the executive lounge on 21st floor. However, entire staff was very helpful , and went out of their way to provide a pleasant stay. Glad we had a chance to stay and enjoy the hotel and the very pleasant staff

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear JaneRacine, We appreciate your review of your recent experience at our hotel and we were delighted to read that you enjoyed our Executive lounge services as well as the warm hospitality of our team. I will be sure to pass on your kind words. Once again, thank you for your review and we look forward to welcoming you back... More

Senior Contributor
33 reviews 33 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 3 nights in the hotel in end-august, checking in at 02:00am. Front desk staff greeted us warmly and we were promptly issued our room key card. Rooms had been renovated since my last stay in 2011, and I was very impressed with the update. The decor was much more modern and tasteful. Happy to have a large-screen TV and... More

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Kevin301, Thank you for posting your review of Hilton Petaling Jaya. The comfort and well-being of our guests are always our priority and it gives our team much pleasure to know that their attentiveness and hospitality made your Hilton Petaling Jaya experience special. We have discussed your feedback regarding the lighting and we will address this in our process... More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for 5 nights. Whilst this was the first time in this hotel, I have stayed many times in KL, usually in the KLCC area rather than in PJ, but decided to try it out for a change. I booked a club floor room, and was allocated a refurbished room. The decor was modern, and the room... More

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HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear ajmaggs, I was delighted to read that you enjoyed your stay and in particular our club floor and lounge, as recognition is most important to us, so thank you for taking the time to give us your great feedback. We look forward to welcoming you back to the Hilton Petaling Jaya. Kind regards, Charles Marshall Hilton Petaling Jaya More

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Additional Information about Hilton Petaling Jaya Hotel

Address: No 2 Jalan Barat, Petaling Jaya 46200, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Petaling Jaya Hotel 5*
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Also Known As:
Hilton International Petaling Jaya
Hilton Petaling Jaya
Petaling Jaya Hilton

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