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One Avenue Hotel

2.0 of 5 No.3-13A, One Avenue, Dataran Pelangi Utama, | Bandar Utama, Jalan Masjid, PJU6A,, Petaling Jaya 47400, Malaysia
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One Avenue Hotel
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One Avenue Hotel
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37 reviews from our community

Traveler rating
    6
    19
    7
    3
    2
See reviews for
14
2
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (5)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (14)
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1 review
2 of 5 stars NEW

Location is not safe in my opinion during night time. Rooms are noisy. We exchange room due to too noisy on the next room. Slow entrance door speed. I won't be visiting this hotel anymore. Others seems fine.

Was this review helpful? Yes
oneavenuehotel, General Manager at One Avenue Hotel, responded to this review

Hi Joey Chong, We were sorry to hear about your experience at our hotel but we are trying to improve on our sound proof recently by putting carpets at corridors and we will do something in the room to improve this also. Thanks for your feedback and we do hope to see you again. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is in the shop lots. Very convenient as you will have 7eleven downstairs and restaurants. The staff will welcome you with a warm smile, make you feel at home. The amenities are great. Would be good if shampoo and soap is provided..

Was this review helpful? Yes
oneavenuehotel, General Manager at One Avenue Hotel, responded to this review

Hi Centaur, Thanks for your compliment! We will try our very best to keep up the quality to serve you even better in the future. Hope to see you again soon! More 

Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2015

This is my third stay at the hotel. I was surprised by the expansion and the uplifting of the facilities especially the front desk. They even have a lobby corner now. For this visit, I stayed for two nights with my sister and everything was just great. Quick, smooth check in and out, courteous staff, basement parking, electronic security, convenient... More 

Was this review helpful? Yes 1
oneavenuehotel, General Manager at One Avenue Hotel, responded to this review

Hi Hallan Tan, It is our great honour to hear about your satisfaction when you stay with us! We are striving to be your no. 1 choice whenever you are traveling to our area! Hope to see you again soon! More 

Penang Island, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 31, 2014

This is my second stay at this hotel and I noticed that they have expanded and upgraded the hotel. Staffs were courteous, polite, helpful and speak good English. Everyone that I had dealed with spoke good English which was a surprise to me considering that this is a budget hotel. I stayed in a Family Deluxe room which comes with... More 

Was this review helpful? Yes 1
oneavenuehotel, General Manager at One Avenue Hotel, responded to this review

Hi, Thanks for your compliments on our staff, we will do our very best to upkeep the quality. Regarding the sound proof, we have put some carpets at the corridor area and will add some in the room later to improve this. Once again thanks for your compliments and hope to see you at our hotel soon! More 

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed December 17, 2014

With many good reviews from others, it made me wonder if I was the unlucky one or those are just bogus. Sharing my unpleasant stay in June this year. Countless problems: 1) the room is dirty with patches on wall, nothing like those pictures 2) was given a corner room despite requested for non-corner room. perhaps full house 3) noisy... More 

Was this review helpful? Yes 1
oneavenuehotel, Manager at One Avenue Hotel, responded to this review

Hi, Thanks for your valuable feedback during your stay last June 2014 that will make us better and we are sorry about your unpleasant experience at our hotel, please accept our sincere apology on this, and we can assure you all the reviews posted about us are all genuine. For your information, we were in the midst of our major... More 

Kuantan, Malaysia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed December 12, 2014

My first impression of One Avenue Hotel upon arrival (outside view) was "It's gonna be another budget hotel with so-so facilities etc" but I was proven wrong on all fronts. What's excellent: a. Covered car park at Basement 2 on First Come First Served Basis. Though limited, you can inform the counter staff if you happened to park at non-hotel... More 

Was this review helpful? Yes
oneavenuehotel, General Manager at One Avenue Hotel, responded to this review

HI there, Thanks for your compliments! We will try all out in order to maintain the quality and improve on other areas from time to time for our guests' comfort and value for money! Hope to see you again soon at One Avenue Hotel! More 

Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 11, 2014

It is cheap and has a good location to many of the shopping mall. Stayed in a single room. I must say, it was the smallest accommodation I had stayed so far. It was rather odd shape and the bed occupied 70% of the room. However it has all the basic stuff, nice shower, comfy bed, cable TV. Sadly no... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed November 23, 2014 via mobile

We booked this hotel very last minute which was few hours before our arrival. Requested a king size bedroom, it was available but without any window. We were fine with it. Surprises that we get for the price we paid: l. Great location, near to 1 Utama shopping mall & IKEA. 2. Hotel actually provide private parking even though it... More 

Was this review helpful? Yes
Johor Bahru, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed there during end Sept 2014. Booked a deluxe twin and family room. Got assigned the 'new wing' as the reception lady said. Indeed the room and bathroom was new and clean. Room pretty small but worth of it's price. Lobby is very up to standard. With lift to every floor is great with security door at the floor entrance.... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

I was here with my dad, having stayed at shoplots hotels in M'sia before, this one exceeded my expectation(s). First and foremost, the room and bathroom was clean, our room had a view. Nothing to complain about the premises. The staff was nice to find us a praying-mat, as we are muslims. Location wise, it was a bit difficult to... More 

Was this review helpful? Yes 1
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Additional Information about One Avenue Hotel

Address: No.3-13A, One Avenue, Dataran Pelangi Utama, | Bandar Utama, Jalan Masjid, PJU6A,, Petaling Jaya 47400, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:2 star — One Avenue Hotel 2*
Number of rooms: 47
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