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Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia (Formerly Pyramid Suites & Studios at Sunway Resort)
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1 room 1 adult
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Sunway Resort Hotel & Spa
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38 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was a little disappointed with the resort. We booked so our teenage children could access the water park freely- while they could access this OK - once in - they couldn't leave to return to the hotel unless they paid full entry prices again. The WHOLE reason we stayed here was so our children could freely come back and... More 

Helpful?
Thank genki3
Tulsa, Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The room was clean and spacious, in case you have stroller you have to take two elevator! Overall it worth the money..... Location is great close to the Sunway mall and to bid selection of restaurants....................................

Helpful?
Thank Marwan A
Singapore, Singapore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It was my first time travelling to Sunway Lagoon. We had a hard time finding for the hotel. Upon reaching, we gave the person a call. He was bubbly and friendly and always greeting us with a smile. He came over to pick us up. Layout of the hotel is super confusing! There was no proper front desk or directions... More 

Helpful?
Thank nerdyfels
Subang Jaya, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

We checked in for 3 days 2 nights at 4 Deluxe King Studio rooms on New year's eve only to find out these facts as below - Its no longer called as Pyramid Suites and Studio as for the past two years the property has been taken over and privately managed by this W Studio - Deluxe King Studio literally... More 

Helpful?
1 Thank YantieO
Johor Bahru, Malaysia
1 review
5 of 5 stars Reviewed December 27, 2015

went KL last week with my BF, we book room from Agoda at W studio. quite confuse at first due to few operator in same building but service was great. boss there provide coupon code to us for our next visit. Since i'm travel to KL a lot, will come back next time.

Helpful?
Thank Alisonnn93
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 14, 2015

W studio is another service suite which try to pass an hotel. Dont go if you want hotel services. Pyramid Suites are cheapen by such arrangement and confusion. So any users of Pyramid suites will have to deal with such confusion and chaos. Choose this only if you think is cheap or target for good location only.

Helpful?
Thank Ben L
Jakarta, Indonesia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

This hotel is located in a very strategic area; attached to the big Sunway Pyramid Shopping Mall and surrounded with a lot of restaurants, bars, salons, and easy access to public transportation. We booked the standard room with an extra bed. The room was spacious, clean, and comfortable. Free WiFi with a very good connection. Bathroom was equipped with bathtub,... More 

Helpful?
4 Thank AstridKrisanti
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 7, 2015 via mobile

Don't stay here! Staff not well informed about hotel services and surrounding areas, rooms dated, elevator broken for awhile. Pool is nice but is shared with a luxury hotel next door. In order to access the pool area you have to walk outside the parking lot area. Staying here I felt like Leonardo DiCaprio's character in the movie Titanic where... More 

Helpful?
1 Thank A D
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 10, 2015 via mobile

Went to stay for two nights as a wedding gift from a friend. The first room we visited smelled funky. Our bath tub leaked and the entire bathroom floor was wet. We didn't complain, but when came back at the end of the day, we found out a piece of plaster from the ceiling had dropped onto the toilet bowl... More 

Helpful?
Thank blingsl
Petaling Jaya, Malaysia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015

Large room with cooking facilities. Dobi is located within the hotel. Located adjacent and walking distance to the Sunway Pyramid Shopping Mall and Sunway Lagoon Water Theme Park. Lucky to get view of Sunway Lagoon.

Helpful?
1 Thank poedjos
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