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Pyramid Suites & Studios at Sunway Resort

4.0 of 5 Persiaran Lagoon, Bandar Sunway | in the Pyramid Tower Hotel, Petaling Jaya 47500, Malaysia
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Pyramid Suites & Studios at Sunway Resort
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Pyramid Suites & Studios at Sunway Resort
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23 reviews from our community

Traveler rating
    8
    11
    2
    2
    0
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13
3
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Thai first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (8)
  • Jun-Aug only
    (7)
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    (3)
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    (5)
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Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Breakfast was terrible in a temporary location and room is old and dusty at some areas. Sofa is old and dusty and certainly would not even want to sit on it. I would not recommend here. Next door is Sunway resort and spa. Much better!

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Singapore, Singapore
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have a 3person room. Room size is huge with an open kitchen and dining area within the room itself. The room is very decent. However there are few points need to be improved. - they never provide toothbrush and other sanitary items - they never provide bath robe - swimming pool located at the hotel next door. The pool... More 

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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2014

We stayed in the resort suites for a fortnight. The staff are attentive , polite and cannot do enough to help. The rooms themselves were clean and spacious but need a little updating. There are only 2 ring hob top and a microwave which means cooking is hard. But the location is right next to a shopping mall with a... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed July 25, 2014

Went here at the start of July with my family. I have to say it was a wonderful experience the staff could not do enough for you. The staff Looked after us every morning as my wife is wheat and gluten intolerant. They came up with some fantastic dishes. We only stayed 5 nights however it felt longer so relaxed.... More 

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014 via mobile

Came with my three kids, we all had a great time as there was many things to do for all our individual needs…:) Location was just perfect, hotel swimming pool, theme park n da shopping centre right at ur door step!

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 26, 2013

Stayed at the suite in early December. Package included breakfasts. The good : Great location. Located joined to the huge Sunway Pyramid shopping mall. Nearby were Sunway University, shops, Sunway Lagoon water theme park, etc. Suite was reasonably well equipped. Kitchenette had cutlery, crockery, refrigerator, microwave, etc. Wifi signal weak in some parts of room. The bad : Cleanliness could... More 

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Ipoh, Malaysia
Top Contributor
66 reviews 66 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 10, 2013

Room and facilities are great, superb customer service from all especially Front Desk and Concierge. Location is good, and near to mall. Special thanks to all staffs effort for making an enjoyable stay for us.

Was this review helpful? Yes 1
Perth, Western Australia
Top Contributor
110 reviews 110 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 4, 2013

After a bad start (power was off) things improved tremendously. Staff transferred us to a room in the hotel until power was fixed. Suites were well equipped with a full kitchen, only things missing were coffee mugs ( I like a large cuppa of a morning) and a bottle opener, although a quick call to room service and they would... More 

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Craig T, Public Relations Manager at Pyramid Suites & Studios at Sunway Resort, responded to this review

Dear WA_trekkers, Thank you very much for your review. Firstly please accept our apologies for the inconvenience that you had faced. We are however glad that we have managed to provide you with the right assistance to help rectify the troubles you had faced during your stay. Great tip you’ve provided with the public transportations! We have taken note of... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2013

Any room is great for family,, comfort for indoor laziness,, fantastic room service.. fun fun fun no matter the age,, huge mall for shopping, bowling, cinema,, etc,, etc.. escape to the lagoon theme park nearby with rides, adventures, haunted house or lazying in the sun.. will go there every year.. and people from over the world seems friendlier in this... More 

Was this review helpful? Yes 1
Craig T, Public Relations Manager at Pyramid Suites & Studios at Sunway Resort, responded to this review

Dear raf d, We appreciate such an amazing review of us. Your description of the endless fun experienced here in Sunway Resort City is exactly what we provide to all our guests, thank you for taking the time to write us this review. Should you ever return for another visit, please contact us and allow us to make your arrangements... More 

Penang, Pulau Pinang, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2013

member of sunway vacation club, so our family will stay here everytime we visit selangor.So convenient , u can find food easily , western style, chinese style or malaysia style , korea style ,..... Sunway laggon is the place u have to visit if u have younger or elder children just next to the hotel. sunway pyramid shopping mall is... More 

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Craig T, Manager at Pyramid Suites & Studios at Sunway Resort, responded to this review

Dear sblai, Thank you for the great review. We are so happy to hear that you return to stay with us every time you and your family return to Selangor. It’s very nice to know that we have such supportive guests that will travel all the way from Penang to return for a stay with us. Thank you once again... More 

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Additional Information about Pyramid Suites & Studios at Sunway Resort

Address: Persiaran Lagoon, Bandar Sunway | in the Pyramid Tower Hotel, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pyramid Suites & Studios at Sunway Resort 4*
Number of rooms: 230
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