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Sunway Resort Hotel & Spa

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Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
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Sunway Resort Hotel & Spa
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Sunway Resort Hotel & Spa
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883 reviews from our community

Traveler rating
    395
    321
    105
    37
    25
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379
104
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216
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Perth, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The entrance to the Sunway is outstanding, one of the best I have seen. However that slowly faded after a wait of 45 minutes to check in. Thank God for the doorman and woman, they definitely had great service and were very welcoming.The room was great, and very big, We were able to fit two extra roll away beds with... More 

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Brisbane, Queensland, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From the moment you arrive at Sunways door you're blown away by its majestic beauty and size. First impressions are everything and believe me I was impressed. The staff were friendly and couldn't do enough to make your stay memorable. We took in a few tours, which the concierge was happy to organise and also took time to relax around... More 

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Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff were friendly room was clean, bathroom as well and close to shopping mall and children activities. The only advice that I can give you is to ask for a quiet room, the door is quite thin and you can easily hear conversation on the other side.

Was this review helpful? Yes 1
Pune, India
Top Contributor
82 reviews 82 reviews
28 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

well what to say, its grandeur may leave you speechless especially when you look at it in night time with all those decorations and lighting it just looks stunning. The service is good, staffs are polite. Rooms are good, clean but not being maintained as they should have been. The view form hotel's corner room is amazing with water park... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Had afternoon tea at the lobby lounge. The environment is nice and quiet. However the staffs are far worse than terrible! The Indian lady name Kokila who served us showed a grumpy face. After taking orders, she went to the bar and she ate at the bar openly. I don't know how staff can eat in front of guests. That's... More 

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Singapore
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hospitality at the hotel is warm and cozy, much like coming home. The doorman will greet you cheerily, the front counter staff will enquire about your day, and it does help to put a smile on your face. One tiny niggle though, the magnetic stripe roomcards can get easily demagnetised from contact with magnetised handphone covers. You'd just have... More 

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Manila, Philippines
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

i have been there for a 2 days business trip. this hotel is near the amusement water park. it is a very nice place with a big pool so even when the park is closed (6pm) you can still enjoy some relax. rooms are nice and big enough. service is very good. rates are pretty fair compared to the other... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My family and I spent a week at the Sunway Resort recently. The resort is about 30-45min drive from KL city. Other than the theme park and a shopping mall next door there is not a great deal to do within the immediate area, you will need to catch a taxi, which cost about RM40 to get to the city.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just amazing, enjoy so much, its high quality and high service hotel, staff are professional i would to visit it again. Also my villa was sooo amazing, great view, specially my bed and toilet, all is great i love it.

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Cool view of the Park. Good spread of breakfast. The room seems to be not been maintaining very well. Convenience for shoppers as the hotel have a link passage to the mall as well. Its like a home with attached mall, how does it sounds? Overall still just ok for me because the staffs at the hotel and Sunway Lagoon... More 

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