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All 27 Petaling Jaya hotels

Sunway Resort Hotel & Spa

4.5 of 5 Hotel   |   Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
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Sunway Resort Hotel & Spa
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Ranked #7 of 27 hotels in Petaling Jaya
A recent review
5 of 5 stars reviewed yesterday
sah19977 Perth, Australia
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636 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked a Junior Suite on a family fun package. I was worried these rooms would be too small for my family (2 adults and 2 children, ages 7 and 5) I personally do not like sharing with the kids and like to have some space but these rooms were fine and I was very happy. We checked in easily... More

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Fayetteville, Arkansas
Top Contributor
67 reviews 67 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located far from the city near various Sunway universities and activities, like the Sunway lagoon which is loosely attached to the hotel. The hotel is far away from the KL city center but is quite nice. The common areas are all very opulent and nicely decorated. It is right next to the Sunway Pyramid mall which makes... More

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Sydney, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

Our family stayed at the hotel for 5 nights in early May and had a great time...until we got the bill when we were checking out. Long-story we were being charged a different amount to what had been quoted to upgrade our room upon arrival. The girl working on reception was very apologetic and helpful, however getting approval (to charge... More

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Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Right next door to a huge shopping centre and Sunway lagoon water park. Hotel swimming pool is great with plenty of lounges. Breakfast was amazing with so much to choose from. Staff have been very pleasant and helpful. Room was nice looking over the water park

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New Delhi
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location out of the main city, the theme parks are a hit with kids and adults. Water park and the scream park and the extreme park were the best. the rooms are huge with huge bathrooms, the bath tubs were not very clean rather old in the hotel. Breakfast was lavish and i would say it slightly up than... More

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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family spent 5 nights at this resort with inter-connecting rooms for our children (10 & 13 yrs). Overall, our stay was enjoyable and I would rate the resort a 4 with the following pros & cons: Pro's * Fantastic access to the Sunway Lagoon Theme/Water Park * Brilliant shopping centre adjoining the hotel. You will need 5 days to... More

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Taro_Tan, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear AMVPerth, Firstly, please accept our apologies on the inconvenience faced especially in regards to our F&B outlets. Your feedback is greatly appreciated and we will use it to further improve our services. Your detailed review is excellent and we are glad to hear that you had an enjoyable time with us. We will be sure to inform Wan of... More

11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Family stayed for 2 nights. Room was clean. Staff were very helpful. Check in was very smooth. Hotel location excellent with direct access to Park and Shopping centre. Shopping centre comprise of high standard shops and cinema halls (including one IMAX). To be recommended.

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Perth, Western Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of two adults and two kids (aged 6 and 4 years) stayed at Sunway for 2 nights beginning of July. No complaints about this hotel. Everything was better than expected. Room was huge. Great view of pool. Great location. Very helpful staff. Fantastic buffet breakfast - huge!.

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Taro_Tan, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear maceywood, Thank you for the short and sweet review provided! We are certainly very happy to hear of your fantastic stay with us. Please do let us know if you will return again for another stay and we will be beyond happy to welcome you back again. Please do keep us in mind when you think of Malaysia and... More

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

We moved to the hotel after a 3 night stay in a hotel in downtown KL. It seemed like a whole new world. Very courteous staff and excellent rooms. Good value for money. Watched a movie at IMAX. A lot of shopping options at the mall.

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Taro_Tan, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Rexwaran, We cannot thank you enough for such amazing praises. To be compared as a whole new world from your previous stay is really great to hear. Thank you again for writing us this review and we hope you will consider us again should you return to Malaysia. Our doors are always open and you are always welcome back... More

5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice big hotel within the Sunway Lagoon water park complex.Taxi dropped us off at the wrong hotel i.e. Sunway Towers instead of Sunway Resort and Spa (they are next to each other). Checking in was rather slow but otherwise the staff was friendly and the hotel provided many comforts. A massive shopping complex adjoining the hotel will provide you with... More

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Taro_Tan, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear stafamily, It was our greatest pleasure to welcome you to Sunway Resort City and we are really glad to hear that you and your family had a wonderful time with us. Thank you for your feedback in regards to the efficiency of the check-in process and we will definitely try to improve in that aspect. We are also glad... More

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Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya

593 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Petaling Jaya #6 Luxury Hotel in Petaling Jaya
Hotel Class
Official Description (provided by the hotel)
Just 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre, the 5-star Sunway Resort Hotel & Spa offers a collection of 441 well-appointed guestrooms. Within the amazing 800-acre “Resort-within-a-City” landmark are the Balinese-inspired Mandara Spa, an award-winning theme park, and an upscale mega shopping and entertainment mall. There are also a massive convention centre, a medical centre and educational facilities. ... more   less 
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