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Sunway Resort Hotel & Spa

Travelers' Choice award winner
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Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
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Best prices for: 1 room 1 guest
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Sunway Resort Hotel & Spa
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Sunway Resort Hotel & Spa
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930 reviews from our community

Traveler rating
    422
    333
    112
    37
    26
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400
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (930)
  • Mar-May only
    (241)
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    (196)
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ahmedaT4304EL
1 review
5 of 5 stars Reviewed 2 days ago NEW

The place is really beautiful and the room with a very nice private swimming pool.Region in general wonderful to walk to the water park and that the Games for adults and also the mall is more expensive compared to other commercial centers and I do Mjaam inadequate and also ski hall to enjoy their time Ragbe Its distinctive villas and... More 

Review collected in partnership with this hotel

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Launceston, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had 4 nights here. We were totally wowed on arrival, the hotel is stunning, the lobby is palatial and magnificent, doors were opened for us. Our room was lovely, though our toilet was a nuisance that we kept having to fix. There is a brilliant theme,water, animal, amusement park behind the hotels, it cost extra but my nephews had... More 

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Jasmin J, It warms our heart to hear of your wonderful stay with us here at Sunway Resort Hotel & Spa. We apologise for the inconvenience of the bathroom amenities and will look into improving it better. Thank you for your kind words and for writing us this review as well. We hope that your stay has convinced you... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Had a really good time... It's definitely family friendly, plenty to do round that area. The breakfast was great! I would definitely recommend it! The theme park it a great day too! Lots and lots to do! Two things I would recommend are rain coats and mosquito spray!

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Annie K, Thank you very much for your kind review. It had been a great pleasure welcoming you to Sunway Resort City and we hope that the stay had encouraged you to return for another stay in the future. Thank you again for your time and choosing to stay with us during your break and we hope to see... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at Sunway Resort Hotel and Spa. The only negative I have is that I only stayed three nights due to a tight schedule. Service from beginning to end of stay was excellent. Nothing was too troublesome for the staff. When we checked in, our room, although was very nice and big was on a floor with not... More 

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Siewby73, Thank you very much from the bottom of our hearts for such a heartwarming review. We couldn't have been any happier to receive such joy in your review. We also thank you for your feedback provided in the review, we will do our best to increase visibility and awareness of the Hotel benefits to our guests for them... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at Junior suite room 1836 , 15 - 17May , on my Birthday for a short getaway . Was greeted with friendly frontdesk staff and urshered to Club House to check in instead . Staff Nisha was professional and alert , wishing me Happy Birthday ! That was sweet .. Had welcome drink at the club house when the... More 

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear enal4429, It had been our greatest pleasure to have made such an impact on your stay with us. Happy Belated Birthday and thank you for choosing to stay with us on your birthday! We will be sure to inform the team of their wonderful gestures and hardwork in making your stay as special as possible. Thank you again for... More 

Singapore
Top Contributor
148 reviews 148 reviews
126 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located close to a very large mall which is pretty nice in term of offering. There is also a huge aquatic park for youngers. As for the hotel, it turned out that it was too big for me. With more than 400 rooms it is difficult to keep a warm atmosphere. It is more for families and... More 

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear LaurentDeSingapore, Thank you very much for your kind review. We are glad to have been able to welcome you to Sunway Resort City. Thank you also for your feedback in regards to your stay and we will do our best to improve our services to better serve you and our future guests. Thank you again for your time and... More 

Oslo, Norway
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A big hotel located outside the city center. It is a clean and nice hotel. The breakfast is good; there is a lot of different food to choose from. There is also a huge pool at the hotel, have not used it. The gym is not very good, but you can do basic stuff. Next door to the hotel you... More 

Was this review helpful? Yes 1
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear telvestad, Thank you very much for your review. We are happy to hear that we were able to meet your expectations with us during your stay and we hope that you family had the same experience with us. Please do let us know if you should decide to return for another stay and we will be more than happy... More 

Senior Contributor
41 reviews 41 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a few years ago with my family members and it was awesome. U could walk out from the balcony door of our room and head straight to the lagoon, it was fun fun fun all through. Can't wait to go back to Malay so I can stay in this wonderful place again.

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear asmauliman, Thank you for such an amazing review! We are delighted to hear that we managed to meet your expectations during your stay with us. It had been a real pleasure and please do let us know when you return to Malaysia again and we will be more than happy to welcome you back. Until then, take care and... More 

Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the premier room but was upgraded to junior suite. Loved the room. It was big for us both...but we enjoyed it. Location was just near to the mall. So we had the luxury of shopping eating and coming back to the hotel. Thank you!

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Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear ZaraHardie, Thank you very much for your kind comments. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression on your short stay with us. We look forward for your next visit and till then, happy travels! Best Regards, Jerry Gan Hotel... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was easily the best hotel ive ever stayed at. The rooms are nice and spacious with great views of the sunway water park. The breakfast is extraordinary with at least 100 options to choose from. The swimming pool is beautiful with water falls etc,. The lobby is something to see too as you feel you're entering a huge castle... More 

Was this review helpful? Yes 1
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear groovetime8, Thank you for your kind recommendation on TripAdvisor. It is pleasant to hear that you were impressed with our services and we are delighted to receive such kind comments and review. We look forward to welcome you back when your travels bring you to Malaysia. Best regards, Jerry Gan Hotel Manager More 

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