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All 28 Petaling Jaya hotels

Sunway Resort Hotel & Spa

4.5 of 5 Hotel   |   Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
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Ranked #7 of 28 hotels in Petaling Jaya
A recent review
3 of 5 stars reviewed 1 week ago
Sundus A San Francisco, California, United States
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660 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Riyadh Province, Saudi Arabia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We really didn't enjoy our stay here, except that it was so close to the mall. The rooms and corridors are really outdated and smells bad. Bathroom is really small. Internet is so slow. Crowded elevators. When you first enter the resort, you find the lobby so spacious and luxurious. But after you enter the rooms you get disappointed.

Was this review helpful? Yes 1
San Francisco, California, United States
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is good hotel near the water park very interesting for the family to stay and enjoy the park. Their breakfast is excellent . The hotel is very crowded you will face problems in the chick inn and the chick out . Also, the rooms are very old and need a renewing I think it does not deserve a... More

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Saudi Arabia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is great, the water park is just amazing. The hotel is nice and comfortable. The interior finishes are smart and modern looking. The breakfast is mouth-watering and the services offered quite convenient. The staff was helpful and the hotel is beautifully maintained. It’s very beautiful place for family holiday. The check-in was quick and effortless. We will recommend... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in a junior suite the room was spacious and clean, the bathroom was great and amenities were fantastic. The down side is that room service takes a long time, also be prepared for the noise if you are in the first floor, the noise is from the theme park which is next door to the... More

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Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Fahad A, We appreciate your feedback and we are glad that you had an enjoyable 2 nights with us. Your comments on the inconveniences faced have been highlighted to the relevant departments to allow us to improve our service to better serve our future guests. Thank you again for providing us with your feedback and taking the time in... More

Konolfingen, Switzerland
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I`ve stayed in Hotel for one week All about the hotel is perfect, the pool is perfect and the breakfast is awesome with lots of choice The hotels is quite far from Kuala lumpor , the guest has access to night club integrated in the hotel and big mall just next to the hotel If I Travel again to Malaysia,... More

Was this review helpful? Yes 2
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Alireza_1h1, It is such an honour to receive such an amazing review after your 1 week stay with us, thank you from the bottom of our hearts for such a detailed and wonderful review provided. We cannot thank you enough for your great experience in regards to our facilities and breakfast. We look forward to welcoming you back for... More

Trou aux Biches, Pamplemousses, Mauritius
1 review
5 of 5 stars Reviewed 2 weeks ago

Would recommend to anyone. All aspects for us were good. Adult couple with 13 yr old son. Proved to be perfect. Hotel excellent, and shopping centre with ice skating rink proved to be an added bonus. Lagoon Park excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Tony C, We cannot thank you enough for writing us such amazing review and recommendation. Your comments about the Hotel, theme park and shopping mall is deeply appreciated and we hope that all of our guests will be able to share the same experience as you had. We will look forward to welcoming you back to Sunway Resort Hotel... More

Kuwait City, Kuwait
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was 3rd stay @ Sunway resort, and I cannot say anything except that I will always be a loyal guest of Sunway... We stayed here in 2007 for our honeymoon, then 2012 for our anniversary and again 2014 for our anniversary and every time the resort proves that our choice is the right one. They welcomed us by a... More

Was this review helpful? Yes 1
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Nashwa5, Thank you very much for sharing with us your 3rd wonderful stay. It had been our greatest pleasure welcoming you to Sunway Resort Hotel & Spa again and we look forward to welcoming you back for another memorable stay. Sunway Resort City is truly an integrated city and we hope that you do return to experience more of... More

Kuwait City, Kuwait
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a nice experience, a great resort, suitable for families, very families service. Rooms are very clean,well equipped ,room service is great, guest service was very friendly, Restaurant is amazing, big variety of dishes suitable to all kind of people,, stuff were very experts. Location is great.. Don't stay less than 4 nights because there are a lot of... More

Was this review helpful? Yes 1
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Ahmed D, We cannot thank you enough for writing us such amazing review. Your comments about The Club rooms, restaurant and Sunway Lagoon Theme Park is deeply appreciated and we hope that all of our guests will be able to share the same experience as you had. Thank you again for writing us this review and we hope you... More

Perth, Western Australia, Australia
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at this hotel resort and was very impressed with everything. Great location being part of the Sunway Resort Theme park and adjoining the Sunway Pyramind Shopping Centre - excellent shopping precint. Extremely clean and quiet considering the size of this hotel. Staff extremely friendly and made us feel at home, very courteous and always helpful from reception to... More

Was this review helpful? Yes 3
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear TSMaria, You have taken our breaths are taken away from such an amazing review. Thank you from the bottom of our hearts on such a lovely review provided. Your kind comment will be shared with the team and we couldn't have done it without them, it is only because of our wonderful staff that we are able to provide... More

Oakville, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Lovely place to stay at. Super clean. Service is awesome. The buffet for breakfast is WOW !!! Swimming pool is really nice. Two minutes away from the water park and the shopping mall. Overall the hotel is amazing. I really liked it.

Was this review helpful? Yes 1
Fr0nt_Office, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Faisal2005, Thank you very much for sharing with us your wonderful stay. It had been our greatest pleasure welcoming you to Sunway Resort Hotel & Spa and we hope that you will consider us again should you return for another stay in Malaysia. Sunway Resort City is truly an integrated city and we hope that you do return to... More

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Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Petaling Jaya #5 Luxury Hotel in Petaling Jaya
Hotel Class
Official Description (provided by the hotel)
Just 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre, the 5-star Sunway Resort Hotel & Spa offers a collection of 441 well-appointed guestrooms. Within the amazing 800-acre “Resort-within-a-City” landmark are the Balinese-inspired Mandara Spa, an award-winning theme park, and an upscale mega shopping and entertainment mall. There are also a massive convention centre, a medical centre and educational facilities. ... more   less 
Number of rooms
441

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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