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Sunway Resort Hotel & Spa

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Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
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Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
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1,215 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW via mobile

The hotel is Great BUT the concerge is playing with prices such as taxi prices, my advise is to go just few steps out of the hotel and you will find many taxis with 50 % cheaper prices, and for your information once you refuse their prices and start walking out of hotel few people from the same group will... More 

Helpful?
Thank Fahad33
Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

Short but comfortable stay with good service. The family really enjoy the night stay and there is a lot of options around the hotel for visitors to enjoy. A well planned development done by Sunway to accommodate the needs of the hoteliers. Thank you.

Review collected in partnership with this hotel

Helpful?
Thank Ismawijaya
George Town, Malaysia
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Facilities at the hotel are amazing . But it is impossible to have breakfast without waiting in a long queue. And also there is no advantage to stay there if you want to go to the sunway lagoon . Than I suggest you think twice before booking the hotel just to enjoy the lagoon in mean while.

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Thank Luciano O
Perth, Australia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Our Family of 4 (2x Adults 2x Children under 7) We stayed in the Junior suite Club room. We chose this room because of its size, we could watch TV from our bed and the Kids had their own TV. Couch transforms into two single beds. Club facilities were a waste for us as we were always out and about... More 

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Thank Belinda2310
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Last minute plan for CNY, booked using Booking.Com with 60% discount. Parking and checking in were smooth. Staffs were professional. Room's condition is good, understood it is two decades hotel with acceptable upgrading. All in minibar are FOC as complimentary. Shopping is easy as Sunway Piramid is just around the corner where you can get almost everything. Breakfast is awesome... More 

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Thank hasrizal
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Old hotel maybe rooms were renovated but bathrooms were forgotten. Unfortunately i was very disappointed and this being a 5 star over the other hotel. I guess age has caught up with the hotel. wifi very sliw. Long queue at breakfast since it was CNY weekend but having said that the line was moving and staff handled it quite well... More 

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Thank Hanamk
Pattaya, Thailand
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

I went there for business meetings that were held at the hotel. Stayed at one of the floors below the reception area. The whole floor had a distinct smell of basement, maintenance was lacking and repairs made with a different colour than the original, making the corridors as well as the room look tacky. The fridge in the room didn't... More 

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Thank epixx
South Perth, Australia
Level Contributor
11 reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Sunway Lagoon Resort Hotel & Spa approximately 5 times over the last 12 years, we love coming back because of the Theme park next door and also the shopping Centre which has lots to do for our teenage children. The rooms were cleaned to a high standard however 2 days in a row the beds... More 

Helpful?
Thank Debbie S
Perth, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We booked online through the hotel website for 2 adults and 2 children. The special family deal included 2 day passes for the 4 of us to the attached theme park. Great value! However the room provided in the family deal can only sleep 3 people, so unless you want to share your bed with a child you will need... More 

Helpful?
Thank Suzanne S
Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Prompt service, excellent food at Resort Cafe - thank you for slightly modifying the ala-carte dishes we ordered to accommodate our vegetarian diet, helpful and polite staff, clean rooms, well-maintained gym, amazing lobby decorations for Chinese New Year,

Review collected in partnership with this hotel

Helpful?
Thank soonggp
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear soonggp, Thank you for writing to us and we do hope to welcome you once again. Best Regards, Jerry Gan General Manager More 

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