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Sunway Resort Hotel & Spa

4.5 of 5 Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
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Sunway Resort Hotel & Spa
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Sunway Resort Hotel & Spa
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773 reviews from our community

Traveler rating
    344
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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    (164)
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Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family of 4 stayed at the Sunway Resort on 12th Dec'14 just for 1 night to break our long journey. I have to say, throughout our entire stay, it was perfect. Right from the grand entrance with xmas lightings and safari theme to the cleanliness and polite staff, I was truly impressed. We stayed in the Junior Suite and... More 

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Kuwait, Al Kuwayt, Kuwait
1 review
5 of 5 stars Reviewed yesterday NEW

Cleanliness of the hotel in general , helpful staff , great breakfast buffet , connected with the waterpark and pyramid Mall, we spent 2 beautiful honeymoon nights and we certainly coming back with our son next year

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Premier Rooms at Sunway Resort and Spa from Dec 12 to 14. It was a good stay and my family enjoyed the stay very much. We took the package that hotel offered and it was a good deal. With its link from the hotel to the shopping mall, it makes shopping very convenient. The staff (Dharshini) who... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

If you stay in this hotel or its sister establishment - Pyramid Tower, you will get free parking only if you select a parking ticket/coupon upon entry. DO NOT USE your Touch n Go card at the entry gantry! The counter staff will not be able to give a rebate if you do so. I had stayed at Pyramid Tower... More 

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great stay here. Room is great, view is awesome and services are superb. The staff are very professional and they respond pretty fast to the request. They also make sure that your room is good and comfortable for your stay. So they make me feel very much welcome here. Breakfast selections in fuzion are great as well. Spoilt... More 

Was this review helpful? Yes 2
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear RitaLim27, Thank you very much for sharing your experiences at Sunway Resort Hotel & Spa. It was our pleasure to welcome you to Sunway Resort City. My team and I are extremely delighted that we have met your expectation and we will be sure to send your regards to the people that you have mentioned in this review. Once... More 

Pune, India
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and my 9 year old daughter were in KUL on a stopover and decided that they wanted to visit Sunway Resort. They booked into the hotel on 10th and checked out on the 11th. I must agree, the room rate was a quite steep, besides the entrance tickets to be bought for the rides etc. But, i feel... More 

Was this review helpful? Yes
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Pqshirls, I would like to thank you for taking the time to write such a beautiful review about your family's experiences at Sunway Resort Hotel & Spa. I am very pleased to hear that they enjoyed their stay with us and found our location and service to their expectation. We will be sure to inform Dawoud and Aloysius for... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I went on a holiday and the hotel was excellent. The staff showed the best hospitality. The rooms and the view were amazing and there was this person at the desk named Dawood who was really friendly and ensured a memorable stay.Cheers to the hospitality and service.The mall was also great.Food was amazing too.

Was this review helpful? Yes
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Bunny S, We truly appreciate your commendation of our hotel to other TripAdvisor travelers and we will be sure to share your kind comments to Dawood as well. We look forward to welcoming you back again in the near future. Best regards, Jerry Gan Hotel Manager More 

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

I thought that the breakfast buffet was disappointing. Wifi was pretty slow and basically the place is just very average. I was on a business trip and this was a nearby location for me so convenient but that's about it.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My stay at Sunway Resort Hotel was superb! Room was big and clean. Good ambience and nice, helpful staffs. Breakfast was good.. Near to Shopping Mall. My family loved staying there.. Definitely will come back again... Except for Mandara Spa which was a bad experience for me...Other than that we enjoyed our stay there..

Was this review helpful? Yes 2
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear IraLisa, We apologise to hear that you did not enjoy your experience at Mandara Spa and we promise to improve our services better to serve you and our guests in the future. It is great to hear that you had a fantastic stay on this occasion and we look forward to welcome you and your family back for a... More 

Ipoh, Malaysia
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

stay at the hotel was ok, prompt service etc. the only minor blip was parking spaces very limited during weekend and have to jostle with shoppers and other people attending seminar/function at the hotel. hotel management should look into this aspect construction outside the hotel was also quite annoying

Was this review helpful? Yes 1
Gan_Jerry, Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Limky, On behalf of the team, I would like to express my thanks for your support and for your time in sharing your experience. We will be sure to share your experience with our team to help improve our services better in the future. Thank you for your time to share your feedback with us. We look forward to... More 

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Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, T4B, Agoda, Cheap Tickets, Hotels.com, Tingo, Despegar.com, Travelocity and Odigeo so you can book your Sunway Resort Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya
Hotel Style:
#3 Spa Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya

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