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Shaftsbury Serviced Residences

A-G-01, Shaftsbury Residences | Jalan Impact, Cyber 6, Cyberjaya 63000, Malaysia
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Shaftsbury Serviced Residences
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Shaftsbury Serviced Residences
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33 reviews from our community

Traveler rating
    11
    8
    9
    2
    3
See reviews for
10
10
1
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

Apartments are fine, Shaftsbury Square has a fantastic range of restaurants which are excellent, and the service is pretty good. My one biggest issue if you are staying for an extended period of time is the internet. On phones, iPads and computers you always have to sign in and type the password and username in. Doesn't sound like much but... More 

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Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 20, 2014

Having had a less than satisfied level of service the first time, I decided to give this place another chance. Like the first visit, this single night stay on the weekend is just to get away from the city hustle and bustle and have some quiet time. The check in time has improved and there is slight improvement in the... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2014

I stayed in shaftsbury service apartment for a month and it's truly home away from home experience !! Staff is amazing! Loved everyday of my stay. Infact I was very sad while checking out! Amazing staff right from the bell boy to receptionist to all the housekeeping staff . They all do an amazing job of making you feel at... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2014

All was going good. Not enough greetings from the staffs. Security guy was arrogant and unfriendly. Need to educate for how to say PLEASE to the guests residence. Not to shout like a dog. (Please) is the best words to deliver the message for somebody you knew or you don't know it. Please don't be racist.

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Rokycany, Czech Republic
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 17, 2014

The really good thing about this place is that it is just across the street from my office. Here are the cons: The overall level of cleanliness is just mediocre. I can find cleaner's dark hair everywhere after they have visited my room. They have never really cleaned the whole shower - I have done it myself after two weeks.... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 24, 2014

> My Room type: Studio Room with one queen bed >Facilities: Air conditioning, fan,shower, hair dryer, mini bar, tv and a kitchen equipped with stove, microwave, electric kettle and refrigerator. Besides, there is room service provided. >Wifi: Good enough for me to watch movie on youtube without lag. >Service & Helpfulness: The receptionist is nice and helpful in answering my... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 19, 2014

Its essentially a serviced apartment with most of the tenants long time stayers. As a result the facilities and service reflect that. The room is clean. Free wifi, good TV with Astro, a kitchen and a long workbench. Tiled floor :-( and one bedside light not working. Left over food in the fridge! The access to the lifts had to... More 

Was this review helpful? Yes 1
Subang Jaya, Malaysia
Top Contributor
56 reviews 56 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 31, 2014

We have not heard of this place before so we did not know what to expect. Maybe that was a good thing! We liked the place. The room itself was comfortable and spacious. There was a small pantry area where we could sit and have coffee/tea. It came quite well-equipped. There was also a fridge and microwave and a kettle.... More 

Was this review helpful? Yes 2
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Valued Guest, Thank you for letting us know that we have done well! It is wonderful to hear that you and your family enjoy our rooms and facilities. Your review have definitely encourage our team to do better, and we look forward in having you & your family to stay with us again in future! Best Regards, More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2014

The hotel apartment is good, clean and quite spacious and equipped with complete kitchen accessaries ~ good for family trip. If you are her for business trip or training, I wound recommend you this service apartment. Besides, it's actually quite far from neither KL nor KLIA.

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 14, 2014

I was planning for staying 15 nights at this place but checked out after just one. Pathetic service and the staff's communication skills are very poor. Things you should remember before considering to book or stay here. It is a serviced apartment and hence all support and maintenance services are only available 9am to 5pm. Front desk cant do any... More 

Was this review helpful? Yes 3
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Valued Guest, Thank you for your valuable feedback! First and foremost, please accept our sincere apologies for the inconvenience caused to you. It is indeed a lost that we have not manage to have you staying with us for the planned duration. We took your feedback seriously and have visited the areas mentioned. Here below is our follow-up: 1)... More 

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