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All 1 Cyberjaya accommodations

Shaftsbury Serviced Residences

A-G-01, Shaftsbury Residences | Jalan Impact, Cyber 6, Cyberjaya 63000, Malaysia
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A recent review
4 of 5 stars reviewed 1 week ago
woaiwan Kuala Lumpur, Malaysia
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  • Reviews (27)
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27 people have reviewed this hotel

Traveler rating
    9
    7
    6
    2
    3
See reviews for
8
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1
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

> My Room type: Studio Room with one queen bed >Facilities: Air conditioning, fan,shower, hair dryer, mini bar, tv and a kitchen equipped with stove, microwave, electric kettle and refrigerator. Besides, there is room service provided. >Wifi: Good enough for me to watch movie on youtube without lag. >Service & Helpfulness: The receptionist is nice and helpful in answering my... More

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Its essentially a serviced apartment with most of the tenants long time stayers. As a result the facilities and service reflect that. The room is clean. Free wifi, good TV with Astro, a kitchen and a long workbench. Tiled floor :-( and one bedside light not working. Left over food in the fridge! The access to the lifts had to... More

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Subang Jaya, Malaysia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have not heard of this place before so we did not know what to expect. Maybe that was a good thing! We liked the place. The room itself was comfortable and spacious. There was a small pantry area where we could sit and have coffee/tea. It came quite well-equipped. There was also a fridge and microwave and a kettle.... More

Was this review helpful? Yes 1
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Valued Guest, Thank you for letting us know that we have done well! It is wonderful to hear that you and your family enjoy our rooms and facilities. Your review have definitely encourage our team to do better, and we look forward in having you & your family to stay with us again in future! Best Regards, More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

The hotel apartment is good, clean and quite spacious and equipped with complete kitchen accessaries ~ good for family trip. If you are her for business trip or training, I wound recommend you this service apartment. Besides, it's actually quite far from neither KL nor KLIA.

Was this review helpful? Yes 1
Bangalore, India
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 14, 2014

I was planning for staying 15 nights at this place but checked out after just one. Pathetic service and the staff's communication skills are very poor. Things you should remember before considering to book or stay here. It is a serviced apartment and hence all support and maintenance services are only available 9am to 5pm. Front desk cant do any... More

Was this review helpful? Yes 3
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Valued Guest, Thank you for your valuable feedback! First and foremost, please accept our sincere apologies for the inconvenience caused to you. It is indeed a lost that we have not manage to have you staying with us for the planned duration. We took your feedback seriously and have visited the areas mentioned. Here below is our follow-up: 1)... More

Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 2, 2014

This apartments offer a home away from home feel. Nice apartments with cooking facilities. comfortable beds and well thought layout in the apartment units. This made up for all the shortcomings in their service. The management needs to seriously improve their service as they are way below par. Checking in time is way too long. Apartments with missing items like... More

Was this review helpful? Yes 2
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Valued Guest, Thank you for your valuable feedback! Please accept our sincere apologies that our service was not up to satisfactory level. Here is to share with you that we take your feedback seriously and have visited the areas mentioned immediately. We look forward in improving our services & facilities in order to serve our guests better in future.... More

cyberjaya
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 26, 2014

Guards and management people has serious attitude problem. Many guards cannot speak English well. Management people does not have polite manner for customers. They look down us. I do not know the name. There is one chinese woman who has the worst attitude. This is hotel and apartment. I cannot believe such attitude. In addition, lately my friend got robbed... More

Was this review helpful? Yes 2
Dhaka City, Bangladesh
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 20, 2014

Excellent apartments. Very clean and tidy. We really enjoyed with our family. Cooking place is awesome. Very comfy bed and well equipped bathroom. There no balcony in studio suite but still we got a great view from our room window, can overlook some major buildings in Putrajaya. One bad thing is the slow response from Management team. Room phone had... More

Was this review helpful? Yes 5
Singapore, Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

If this would be your first time to go KL and wanting to see Petronas, don't book this place! This is perfect for relaxation though! We had almost our whole weekend just staying here! The interior is very nice and well-thought of!

Was this review helpful? Yes 6
Penang, Malaysia
2 reviews
3 of 5 stars Reviewed April 27, 2014

1) Many guests speak loud even at 3am. Malaysians dont speak loud, you know. Upstair or next door steps can be clearly heard especially after midnight. 2) I stayed in a two-room. The second room air conditioner was not cold at all. Need gas, but it was midnight and I was lazy so slept and sweat. The next day when... More

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Additional Information about Shaftsbury Serviced Residences

Address: A-G-01, Shaftsbury Residences | Jalan Impact, Cyber 6, Cyberjaya 63000, Malaysia
Location: Malaysia > Selangor > Sepang District > Cyberjaya
Price Range (Based on Average Rates): $
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53 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Shaftsbury Serviced Residences is ideally located in the heart of Cyberjaya and within close proximity to Putrajaya, the Federal Administrative Centre of Malaysia. It offers an exclusive and private retreat to travellers, while being in close proximity to fine dining restaurants and international business offices. ... more   less 
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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