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Hotel Grand Continental Kuching

3.0 of 5
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Jalan Ban Hock, Kuching 93100, Malaysia
Hotel Grand Continental Kuching
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Ranked #10 of 47 Hotels in Kuching
A recent review
4 of 5 stars reviewed 1 week ago
sn4p Bangkok
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (19)
  • Jun-Aug only
    (21)
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  • Dec-Feb only
    (28)
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Bangkok
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel seems to be less known among locals than other hotels, but since it is quite tall, the view is really quite nice! the room is clean, and has all you need. the staff is helpful and polite. so, if that is what you are after, this is your place.

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear sn4p, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of the Service Team, and we are very appreciative of your kind words on our room cleanliness and service will further inspire us to continue serving all... More 

Kyzylorda Province, Kazakhstan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for nearly 10 days in July. I was able to leave my luggage when I went on numerous over night trips and always felt it was totally secure. The hotel is a little dated but this in my opinion adds to the charm. It is about a ten minute walk to the waterfront. There is also a shuttle... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ms. Eilis, Warm greetings from Kuching! Thank you for taking the time to provide feedback on your recent stay with us. We are highly appreciative of your kind words, which we have shared with our Service Team and it will further inspire us to continue serving all our guests with great warmth and friendliness.....right in the heart of Kuching... More 

London, England
Level Contributor
102 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed for 3 nights recently with friends, fortunately one with a car because the location is not the best but manageable. Rooms are fine, could do with an update but clean & with comfortable bed, aircon is good and good hot water. Wifi is good & free. Usual rate does not include breakfast which is unusual in Malaysian hotels but... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Philter1000, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We are highly appreciative of your kind words on the room cleanliness, bed comfort and first class service; feedback which I have shared with all of my Team and it will further inspire us to continue serving all our... More 

Johor, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2015

We travel with four adults. My brother left the watch in room after we checked out. However when I called to check, they help us to keep it and return to us when we back to hotel. The staff is honest.

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Sunrise878787, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with all of our Service Team, and we are all very appreciative of your kind words. We do look forward to another opportunity to serve you again soon. Until then, best regards from All... More 

sibu, malaysia
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 10, 2015

I stayed in this hotel recently during my official trip. Generally, this is not a new hotel and the decorations are a bit old fashioned, but facilities are adequately maintained. Nearby the hotel has a few eateries and restaurants, and if you can walk a bit of distance, you can have more choices at Padungan street with nightlife. The complimentary... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ms. Stella, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on you were given a smoking-room, we would like to... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 10, 2015

I had my 3d2n stay in this hotel. Never got the chance to go to the swimming pool as i spent much of my time exploring kuching. The hotel is rather old, but still nice. The staff was friendly and helpful. The spread of the breakfast is ok. But for some, maybe inadequate. You can walk to the waterfront from... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ojo A, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on the distance of the hotel to the Kuching Waterfront,... More 

Sibu, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Keep it up guys..that guys chinese bald one..sadly i forgot his name or to ask him..he was so friendly and polite..even I was soaked up in sweat..from walking..he still keep a sweet smile when he open the door..I stay for one night..which is great...sleep..just the elevator..it feel like bouncing to much when i step onto it..dunno why but scary..

Was this review helpful? Yes 5
Alberton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 3, 2015

The staff and service were fantastic. Very helpful and friendly. Clean rooms and free breakfast was plentiful and varied. We enjoyed the pool. Great location - walking distance to many restaurants and waterfront.

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

My team stayed here for 10 days. Incredible staff. Robert, the doorman, was amazing. Wifi was great. Nice and clean. We were treated like royalty. Very knowledgable staff. Breakfast was amazing. I cannot recommend this place enough! Happy. Happy. Happy.

Was this review helpful? Yes 1
Kuching, Sarawak
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 16, 2014

I'm in love with the service! When I first came, I'm not sure if it was the Front Office Manager or Duty Manager was the one greeted me VERY friendly. When I left the room to pick up my husband from airport, he greeted me by my name. Good memory and I'm so pleased! Nice service, Sir! 2 thumbs up,... More 

Was this review helpful? Yes 1
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