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Hotel Grand Continental Kuching

3.0 of 5
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Jalan Ban Hock, Kuching 93100, Malaysia
Hotel Grand Continental Kuching
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Ranked #10 of 47 Hotels in Kuching
A recent review
4 of 5 stars Reviewed February 21, 2015
denkent Sibu, Malaysia
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81 reviews from our community

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    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sibu, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Keep it up guys..that guys chinese bald one..sadly i forgot his name or to ask him..he was so friendly and polite..even I was soaked up in sweat..from walking..he still keep a sweet smile when he open the door..I stay for one night..which is great...sleep..just the elevator..it feel like bouncing to much when i step onto it..dunno why but scary..

Was this review helpful? Yes 4
Alberton, Canada
Contributor
11 reviews 11 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 3, 2015

The staff and service were fantastic. Very helpful and friendly. Clean rooms and free breakfast was plentiful and varied. We enjoyed the pool. Great location - walking distance to many restaurants and waterfront.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

My team stayed here for 10 days. Incredible staff. Robert, the doorman, was amazing. Wifi was great. Nice and clean. We were treated like royalty. Very knowledgable staff. Breakfast was amazing. I cannot recommend this place enough! Happy. Happy. Happy.

Was this review helpful? Yes 1
Kuching, Sarawak
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 16, 2014

I'm in love with the service! When I first came, I'm not sure if it was the Front Office Manager or Duty Manager was the one greeted me VERY friendly. When I left the room to pick up my husband from airport, he greeted me by my name. Good memory and I'm so pleased! Nice service, Sir! 2 thumbs up,... More 

Was this review helpful? Yes 1
Kuching, Malaysia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 5, 2014

This is a nice hotel with clean & spacious room at an affordable price. Close to water-front (10-15 minutes walk), eateries & pubs.Free WiFi, which is most essential for traveller nowadays. But above all is the services provided by all their staff, from bellman, reception to room maid, who are always friendly, helpful & smiling at all time !! Well... More 

Was this review helpful? Yes 2
KUL
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 3, 2014

Stayed here from 27 to 30th November for business trips. As my meetings were held at the hotel, meals were provided (breakfast, coffee break, lunch, tea, dinner & supper). I absolutely love the buffet spreads and the foods are all delicious. Too many foods to be enjoyed. Local, western, vegetarian, noodles, breads, eggs, pastries and cakes, fruits and salads. At... More 

Was this review helpful? Yes 4
Carlisle, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 9, 2014

We went to see the rooms before we booked and were shown around by a very nice young man named Bernard who told us the best way to book (online). We then stayed for 2 nights and it was brilliant, large (if a bit dated) room, nice pool and decent breakfast. Good shower, separate from the rest of the bathroom... More 

Was this review helpful? Yes 1
St. Andrews, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 22, 2014

This is a nice, clean, functional hotel and a perfectly decent place to stay in Kuching if you are on a budget. If you get a room high up in the hotel, the views are pretty amazing. A word of warning - do not make the mistake we did, and assume that their sister hotel in Kuala Lumpur will be... More 

Was this review helpful? Yes 1
Kuching, Malaysia
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 16, 2014

Recently, we were put up in this hotel as we were attending a course. Although this hotel is not that new, I like the room, is spacious with a mini fridge, coffee tea making and best of all, free wifi. If you are driving, the parking space is quite limited but if you are a tourist, the location is not... More 

Was this review helpful? Yes 2
marcomhgck, General Manager at Hotel Grand Continental Kuching, responded to this review

Dear JUDYLEE 2003, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on the distance of the hotel to the Kuching Waterfront,... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Top Contributor
64 reviews 64 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 2, 2014

Good service from bellman to receptionist. The bellman Bernard very friendly and he explain all hotel facilites during sent the luggage. Thanks to Shirley (front office) upgraded us to family room (27-29Aug stay). Good room, bathroom need some renovation, no hot water on last day (shower). The breakfast variety was great and good service from the restaurant staff.The hotel distance... More 

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marcomhgck, General Manager at Hotel Grand Continental Kuching, responded to this review

Dear taycp, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with Bernard, Shirley, Amy and the rest of the Service Team, and we are all very appreciative of your kind words. Your feedback on the bathroom is noted and we are pleased to inform... More 

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