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Hotel Grand Continental Kuching

3.0 of 5
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Jalan Ban Hock, Kuching 93100, Malaysia
Hotel Grand Continental Kuching
Best prices for: 1 room 1 guest
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Ranked #13 of 47 Hotels in Kuching
A recent review
3 of 5 stars reviewed 4 days ago
Sunrise878787 Johor, Malaysia
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85 reviews from our community

Traveler rating
    8
    35
    38
    2
    2
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12
13
8
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johor, Malaysia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We travel with four adults. My brother left the watch in room after we checked out. However when I called to check, they help us to keep it and return to us when we back to hotel. The staff is honest.

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Sunrise878787, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with all of our Service Team, and we are all very appreciative of your kind words. We do look forward to another opportunity to serve you again soon. Until then, best regards from All... More 

sibu, malaysia
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel recently during my official trip. Generally, this is not a new hotel and the decorations are a bit old fashioned, but facilities are adequately maintained. Nearby the hotel has a few eateries and restaurants, and if you can walk a bit of distance, you can have more choices at Padungan street with nightlife. The complimentary... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ms. Stella, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on you were given a smoking-room, we would like to... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had my 3d2n stay in this hotel. Never got the chance to go to the swimming pool as i spent much of my time exploring kuching. The hotel is rather old, but still nice. The staff was friendly and helpful. The spread of the breakfast is ok. But for some, maybe inadequate. You can walk to the waterfront from... More 

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marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ojo A, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on the distance of the hotel to the Kuching Waterfront,... More 

Sibu, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Keep it up guys..that guys chinese bald one..sadly i forgot his name or to ask him..he was so friendly and polite..even I was soaked up in sweat..from walking..he still keep a sweet smile when he open the door..I stay for one night..which is great...sleep..just the elevator..it feel like bouncing to much when i step onto it..dunno why but scary..

Was this review helpful? Yes 5
Alberton, Canada
Contributor
11 reviews 11 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 3, 2015

The staff and service were fantastic. Very helpful and friendly. Clean rooms and free breakfast was plentiful and varied. We enjoyed the pool. Great location - walking distance to many restaurants and waterfront.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

My team stayed here for 10 days. Incredible staff. Robert, the doorman, was amazing. Wifi was great. Nice and clean. We were treated like royalty. Very knowledgable staff. Breakfast was amazing. I cannot recommend this place enough! Happy. Happy. Happy.

Was this review helpful? Yes 1
Kuching, Sarawak
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 16, 2014

I'm in love with the service! When I first came, I'm not sure if it was the Front Office Manager or Duty Manager was the one greeted me VERY friendly. When I left the room to pick up my husband from airport, he greeted me by my name. Good memory and I'm so pleased! Nice service, Sir! 2 thumbs up,... More 

Was this review helpful? Yes 1
Kuching, Malaysia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 5, 2014

This is a nice hotel with clean & spacious room at an affordable price. Close to water-front (10-15 minutes walk), eateries & pubs.Free WiFi, which is most essential for traveller nowadays. But above all is the services provided by all their staff, from bellman, reception to room maid, who are always friendly, helpful & smiling at all time !! Well... More 

Was this review helpful? Yes 2
KUL
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 3, 2014

Stayed here from 27 to 30th November for business trips. As my meetings were held at the hotel, meals were provided (breakfast, coffee break, lunch, tea, dinner & supper). I absolutely love the buffet spreads and the foods are all delicious. Too many foods to be enjoyed. Local, western, vegetarian, noodles, breads, eggs, pastries and cakes, fruits and salads. At... More 

Was this review helpful? Yes 4
Carlisle, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 9, 2014

We went to see the rooms before we booked and were shown around by a very nice young man named Bernard who told us the best way to book (online). We then stayed for 2 nights and it was brilliant, large (if a bit dated) room, nice pool and decent breakfast. Good shower, separate from the rest of the bathroom... More 

Was this review helpful? Yes 1
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