We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines Uplands Kuching

4.0 of 5 No 55 Jalan Simpang, Kuching 93350, Malaysia
Hotel website
Click for phone number
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Citadines Uplands Kuching
Professional photos View all
Browse nearby
Citadines Uplands Kuching
Write a Review

101 reviews from our community

Traveler rating
    28
    55
    13
    3
    2
See reviews for
32
20
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (27)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (16)
All months
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

Since the last review back in June, we have stayed again up till now probably additional 3 times and it is sad to say that things are not getting better.. During our stay in July prior to the recent stay (October), we had made the booking directly thru Ms Liaw Maychoo and she was great in according us the room... More

Was this review helpful? Yes
Sunderland, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not such a good location, however it isnt far from the airport so for short stays it works out well. The rooms are very spacious but i would say this is more of a business location than for lesiure as despite it being very nice and relitavly clean it is not considered as 'luxury' more basic. The pool and jacuzzi... More

Was this review helpful? Yes
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear 154Dob5, Greetings from Citadines Uplands Kuching! Thank you for choosing to stay with us during your recent holiday. The team is very happy to know that you enjoyed your stay in our very large and fully-equipped serviced apartments and sincerely thank you for all your positive feedback. It is certainly gratifying to learn that you managed to spend some... More

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a pleasant stay during my short trip to Kuching. You will expect to receive the standard Citadines service, i.e. functional room with everything you need and staff are friendly and accommodating. I find the queen size bed in studio premier a bit too small for 2 adults. Go for the bigger room if you want a king size bed.... More

Was this review helpful? Yes
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear vividplanner, Thank you for taking time to write this review. The team at Citadines Uplands Kuching is delighted that you had a pleasant and comfortable stay with us. We are especially thankful and encouraged by your kind recognition for our team’s professional yet friendly service attitude. We sincerely apologise for the inconvenience caused by the defective access card reader... More

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
27 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my first time came to Sarawak and I came with my extended family. We booked the 2 apartments with 2 room each. Quite spacious, clean and comfortable as it seems that this is new apartment. Complete with kitchenette and we manged to prepare for our own foods for breakfast and dinner. The location is not really near to... More

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear sfy8, Thank you for sharing your recent stay experience at Citadines Uplands Kuching. We are truly thrilled to know that our serviced apartments were the ideal accommodation choice for your extended family and you during your recent holiday. Many travellers now prefer a stay in serviced residences, rather than in a hotel, as the apartments are generally more spacious... More

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights purely as a base for touring Sarawak. Very good one bedroom apartment. Used the swimming pool every morning. There are sunbeds but no parasols and it would have been nice to have these in the absence of balconies. Lots of 'dead space' in the hotel in general. Supermarket on ground floor open until 9 and... More

Was this review helpful? Yes
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear vinny73, Greetings! Thank you for taking time to write such a detailed review. The team at Citadines Uplands Kuching is truly delighted that you enjoyed your stay in our fully-equipped serviced residence and have found our residence to be a very good base for your recent sightseeing trip. Our residence’s central location is indeed an asset as it provides... More

Perth, Australia
Top Contributor
56 reviews 56 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Citadines Uplands on two separate occasions in Sept 2014. The first stay was for two nights in a studio apartment. The studio apartment is not very big, especially the bathroom and toilet it is extremely small. The second stay was for 6 nights in a 1 bedroom apartment. The one bedroom apartment is very comfortable. It has... More

Was this review helpful? Yes
Paraparaumu, New Zealand
Top Contributor
109 reviews 109 reviews
47 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved staying at this hotel, the apartment was spacious, clean and comfortable with great facilities. The staff were very helpful and friendly and dealt with any issues we had promptly. A great choice of food at breakfast for both Asian and Western guests. Wifi worked well in the room. Pool was great, especially after a day exploring and returning... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights at Executive Room - 1 bedroom. Never thought that the room is so big, i mean really spacious & very clean. Since this is serviced apartments hotel, the room is equipped with clean kitchen utensils, plates, mugs, microwave, toaster, kettle and fridge. Very satisfied with the clean and smelly-free bathroom. Thumbs up to this! They have... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second time I stayed in this service apartment. Very nice room, staff were helpful, shopping mall is just across the road, location is nearby airport.. couldn't find anything negative to say about this apartment. Highly recommended!!

Was this review helpful? Yes
Wokingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent about 5 days at Citadines.6 people two apartments with a connecting door.it is a beautifully kept apartment block with great pool,little bubbly pool and shallow kids pool on the 3rd floor. Breakfast was excellent every day, plenty of choice,very tasty western and Malay food. the buffet lunch was equally top class.We made good use of the launderette after... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Citadines Uplands Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citadines Uplands Kuching

Address: No 55 Jalan Simpang, Kuching 93350, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Uplands Kuching 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Booking.com, Asiatravel.com Holdings, Hotels.com, Despegar.com, Odigeo, EasyToBook and Tingo so you can book your Citadines Uplands Kuching reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadines Uplands Kuching Sarawak

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (32)
Viewed
Bathroom (5)
Viewed
Dining (4)
Viewed
Pool/beach area (4)
Viewed
View from room (4)
Viewed
Family/play areas (3)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay