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Citadines Uplands Kuching

4.0 of 5 No 55 Jalan Simpang, Kuching 93350, Malaysia
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Certificate of Excellence 2014
Citadines Uplands Kuching
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Citadines Uplands Kuching
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102 reviews from our community

Traveler rating
    28
    56
    13
    3
    2
See reviews for
32
21
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a such pleasant stay during mytrip at Kuching with my wife. Stayed at Studio premier room and the room a little bit small but complete with kitchenette. - bed is good with soft pillow. - Breakfast menu is limited. - The location is good. near to shopping mall where you can do everything there. - The only problem is... More

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Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear meilong, Thank you for taking time to write this review. The team at Citadines Uplands Kuching is delighted that your wife and you had an enjoyable and comfortable stay with us. Your valuable feedback on our location, facilities, amenities and Continental Breakfast is truly appreciated and we are indeed heartened to note that you had such a pleasant experience... More

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Since the last review back in June, we have stayed again up till now probably additional 3 times and it is sad to say that things are not getting better.. During our stay in July prior to the recent stay (October), we had made the booking directly thru Ms Liaw Maychoo and she was great in according us the room... More

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear JocelynHML, Thank you for sharing your feedback on your recent stay experience at Citadines Uplands Kuching. We are truly appreciative for your valuable feedback as it allows us to continually seek improvements in our service, products and facilities for our residents. We are truly sorry that your family and you did not enjoy your recent stay with us and... More

Sunderland, United Kingdom
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not such a good location, however it isnt far from the airport so for short stays it works out well. The rooms are very spacious but i would say this is more of a business location than for lesiure as despite it being very nice and relitavly clean it is not considered as 'luxury' more basic. The pool and jacuzzi... More

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Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear 154Dob5, Greetings from Citadines Uplands Kuching! Thank you for choosing to stay with us during your recent holiday. The team is very happy to know that you enjoyed your stay in our very large and fully-equipped serviced apartments and sincerely thank you for all your positive feedback. It is certainly gratifying to learn that you managed to spend some... More

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a pleasant stay during my short trip to Kuching. You will expect to receive the standard Citadines service, i.e. functional room with everything you need and staff are friendly and accommodating. I find the queen size bed in studio premier a bit too small for 2 adults. Go for the bigger room if you want a king size bed.... More

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Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear vividplanner, Thank you for taking time to write this review. The team at Citadines Uplands Kuching is delighted that you had a pleasant and comfortable stay with us. We are especially thankful and encouraged by your kind recognition for our team’s professional yet friendly service attitude. We sincerely apologise for the inconvenience caused by the defective access card reader... More

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
27 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my first time came to Sarawak and I came with my extended family. We booked the 2 apartments with 2 room each. Quite spacious, clean and comfortable as it seems that this is new apartment. Complete with kitchenette and we manged to prepare for our own foods for breakfast and dinner. The location is not really near to... More

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear sfy8, Thank you for sharing your recent stay experience at Citadines Uplands Kuching. We are truly thrilled to know that our serviced apartments were the ideal accommodation choice for your extended family and you during your recent holiday. Many travellers now prefer a stay in serviced residences, rather than in a hotel, as the apartments are generally more spacious... More

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights purely as a base for touring Sarawak. Very good one bedroom apartment. Used the swimming pool every morning. There are sunbeds but no parasols and it would have been nice to have these in the absence of balconies. Lots of 'dead space' in the hotel in general. Supermarket on ground floor open until 9 and... More

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Cynthia L, Manager at Citadines Uplands Kuching, responded to this review

Dear vinny73, Greetings! Thank you for taking time to write such a detailed review. The team at Citadines Uplands Kuching is truly delighted that you enjoyed your stay in our fully-equipped serviced residence and have found our residence to be a very good base for your recent sightseeing trip. Our residence’s central location is indeed an asset as it provides... More

Perth, Australia
Top Contributor
56 reviews 56 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Citadines Uplands on two separate occasions in Sept 2014. The first stay was for two nights in a studio apartment. The studio apartment is not very big, especially the bathroom and toilet it is extremely small. The second stay was for 6 nights in a 1 bedroom apartment. The one bedroom apartment is very comfortable. It has... More

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Paraparaumu, New Zealand
Top Contributor
110 reviews 110 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved staying at this hotel, the apartment was spacious, clean and comfortable with great facilities. The staff were very helpful and friendly and dealt with any issues we had promptly. A great choice of food at breakfast for both Asian and Western guests. Wifi worked well in the room. Pool was great, especially after a day exploring and returning... More

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights at Executive Room - 1 bedroom. Never thought that the room is so big, i mean really spacious & very clean. Since this is serviced apartments hotel, the room is equipped with clean kitchen utensils, plates, mugs, microwave, toaster, kettle and fridge. Very satisfied with the clean and smelly-free bathroom. Thumbs up to this! They have... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the second time I stayed in this service apartment. Very nice room, staff were helpful, shopping mall is just across the road, location is nearby airport.. couldn't find anything negative to say about this apartment. Highly recommended!!

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Additional Information about Citadines Uplands Kuching

Address: No 55 Jalan Simpang, Kuching 93350, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Uplands Kuching 4*
Number of rooms: 215
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Also Known As:
Citadines Uplands Kuching Sarawak

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