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Riverside Majestic Hotel

4.0 of 5
Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
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Riverside Majestic Hotel
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Riverside Majestic Hotel
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Riverside Majestic Hotel
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241 reviews from our community

Traveler rating
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    109
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
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  • French first
  • German first
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  • Italian first
  • Japanese first
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Manchester, United Kingdom
Top Contributor
50 reviews 50 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a few nights, the reception staff were very cold towards us, when we arrived. They seemed to be very judging for no reason, this included the duty manager. The rest of the hotel staff were great, always smiling and giving great advices on restaurants etc. The rooms were large with a nice view of the river.... More 

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Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write us a review. We apologized for the poor experience upon arrival. We will look into this matter and we sincerely apologized once again. Overall, we are glad that you enjoyed your stay with us and your experience going around Kuching. We are looking forward for your next visit... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of my favourite place to stay whenever i travel down to Kuching. This hotel is located at the main city center of kuching. Fast food outlet, shopping mall, pubs is just a stone throw away. This hotel is located next to a shopping mall too.

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Hi Kiran G, Thank you very much for your kind review! This will encourage us in the hotel as a team to make sure that we will continuously improve to provide all guest the best experience whilst staying with us! We are glad that you enjoyed your stay with us! Please do come back and visit us soon! Do book... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrive quite early in the morning but surprisingly,the room was ready.The staff was good from the concierge,reception,Housekeeping and Restaurant.Eventhough IRD was quite slow in answering the phone but the food was delivered on time and was very delicious.Nothing to complaint only praises.Hope to be there again in July.Thanks everybody for your good service. The best way to explore Kuching... More 

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, We are very pleased to receive your comments. Thank you for taking the time to write us a review. This would encourage us as a team to strive better to make sure that all guest have the best experience! We hope you will visit us again soon. Do book directly with us on your next visit for the... More 

New Delhi, India
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is perfectly located for access to the main town attractions. Breakfast was good and staff were extremely helpful. good place with good food , i can recommend this place to stay for people going there

Was this review helpful? Yes 2
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are very glad that you enjoyed your stay with us! It is our honor to have you here. Please do come back and visit us soon. Do book directly with us on your next visit for the best room rates with added perks. Should there... More 

Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

recommend to stay at business suite at room no:1003. it's was level 10 the best ever room for holiday. suitable as honeymoon, business also family vacation. nice view and valueable for money. Big room and living room is seprate are with small dry kitchen are. The room was awesome.

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, Thank you for your time to share your experience with us. We are very glad that you enjoyed your stay in our hotel especially in our business suite. We will make sure that your next visit will be better! Come back and visit us soon! Please do book your next stay directly with us to enjoy the best... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

I went there for a school trip with my friends and teachers, that is a hotel I highly recommend all of you to stay as it is near the temples and the traffic is clear, what's more is the food served is gorgeous and the room is awesome. The room service assistants always ensure that the room is clean. But,... More 

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, Thank you so much for your time to write a review and thank you for your kind words. I am sorry about the lighting problems and we take your comments seriously to ensure that you will have a better experience on your next visit! We glad you enjoyed your stay. Please do visit us again soon! Do book... More 

Lincolnshire, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 9, 2015

This hotel is perfectly located for access to the main town attractions. Breakfast was good and staff were extremely helpful. However the hotel has seen better days and is rather grubby. Alcoholic drinks are overpriced and dinner left a lot to be desired. It wasn't long after we arrived that we realised there are plenty of other hotels in the... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 4, 2015

I've been to Kuching many times and this may be the first hotel that I revisit. I chose a 'deluxe' with river view and didn't add on breakfast as there are myriad cheap noodle places around Chinatown for that. The view was close to perfect, the room large, bright and comfortable , it just needed a balcony to enjoy those... More 

Was this review helpful? Yes 3
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear guest, Thank you for taking your time to write us a review. And we appreciate your kind words. We are glad that you enjoyed your stay with us. Please do come back and visit us soon! Do book directly with us for the best room rates with added perks. Should there be any questions please do not hesitate to... More 

Hyderabad, India
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 3, 2015

Service is good and quick. Staff is responsive and customer friendly. Location is good. Check in and Check out was smooth and quick. Options for vegetarian food are very limited, Veg. fried rice is the only option worth considering. Decent rooms, average hotel.

Was this review helpful? Yes
Charlene_GmhRmh, Public relations officer at Riverside Majestic Hotel, responded to this review

Dear guest, Thank you for your kind review and we are glad that you enjoyed your stay with us. We will look into adding more vegetarian dishes in our menu. Thank you again for your review, this will encourage us to strive better and improve in near future. Do book directly with us for the best room rates with added... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 11, 2015

I stayed here for a few nights and although the 4 stars it has does not really reflect a 4 star in the UK I could not fault the hotel to much. The food was great, the welcome was great and the customer service outstanding. I got to the airport and realised I had left my iPad in the room,... More 

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