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Riverside Majestic Hotel

Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
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259 Reviews from our TripAdvisor Community

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Traveler rating
    58
    117
    67
    12
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

As under the same group with Grand Magherita Hotel, both hotel facing each other with the Northern Cat Statues in the middle as a golden triangle in Kuching City. Nice breakfast and same as Grand Magherita they can provide few choice of pillow from different material eg soft pillow and up to 6 choices. The building is a bit old... More 

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London, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located in the city centre opposite the Kuching Waterfront and takes about 20-30 minutes taxi ride from the airport. Reception staff was friendly and efficient. The room was quite spacious. The view of Sarawak River from the top is marvelous.

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

A nice place to stay in Sarawak, conveniently located in the city centre with friendly attentive staff. My room is clean and comfortable with wifi. Hotel staff were helpful and friendly.. superb!. The management team was very responsive to my request. Had a wonderful opportunity to break fast at the hotel restaurant which provides abundance choice of Sarawak dishes exquisitely... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel and Staff are good. But need much improvement in: Room lighting not adequate wifi speed too low Air condition control not working fully. TV bad experience However check in is faster breakfast is good ambience ok.

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Was in Kuching for a couple of days, and needed a location which was close to the city centre. Price per night was right. The room was okay for the price point, and sufficient for a good sleep. The location is quite good with numerous eating places and shopping options available. Be warned if you are driving though, as parking... More 

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Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located in the city centre opposite the Kuching Waterfront and takes about 20 minutes taxi ride from the airport. Checked in at about 7.00pm for an overnight stay. Reception staff was friendly and efficient. The twin-bedded room was quite spacious. The bathroom is old, the towels/linen is worn-out, and one of the electricity sockets was not working.... More 

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Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just checked in at the hotel... We arrived at 11am and only got our room at 1.20pm... Concierge was friendly... However, reception staff were not friendly and helpful.... We do understand that rooms may not be ready very early but the attitude of some staff member made the wait felt longer. Check in was initially done by Norhazrah with smiling... More 

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Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to share your stay experience with us. We apologise for your poor experience with us and have shared your feedback with the team. We hope you will come back and stay with us on your next trip and we will make it up to you. Do book directly with us when... More 

Senior Contributor
45 reviews 45 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It was a quick overnight stay due to busines. The check in took longer than necessary and considered slow though the staff serving me was very friendly. The entire hotel interior needs renovation. Room is rather large and spacious but it has the smoke smell and was rather irritating. I tried the Sarawak Laksa at the Cafe Majestic. The portion... More 

Was this review helpful? Yes
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to share your stay experience with us. We apologise for a less-than-perfect stay and have shared your feedback with the team. We hope you will come back and stay with us on your next trip and we will make it up to you. Do book directly with us when planning your... More 

Penang Island, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 25, 2015

attended a conference at BCCK Kuching and stayed in this Riverside Majestic hotel on May 2015. The hotel is located right at the city center of Kuching surrounded by many easy accesses. Hotel is old, room interior is old and the furniture are old. cabinet collecting dust and the shower room seemed so old. gave a feeling of dirty. Breakfast... More 

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Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear valued guest, We are sorry for your poor experience whilst staying with us and we will look into this matter. Thank you for taking the time to write us a review, this will encourage us to strive as a team to provide better experience for all our guest. Thank you once again and we are looking forward for your... More 

1 review
4 of 5 stars Reviewed May 21, 2015

Overall, its such a good experience to stay here. Its really good to hear the Sarawak kind of music when you enter the room. Convenience place to stay since its near to the hotspot of the Sarawak. However, they have to improve the tv channel selection.

Was this review helpful? Yes
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay here with us. In regards of the tv channels selection, we apologized and we will look into this matter. Thank you once again for your kind review and this will encourage us to work as a team to... More 

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