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Riverside Majestic Hotel

Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
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Riverside Majestic Hotel
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252 Reviews from our TripAdvisor Community

Traveler rating
    58
    113
    64
    12
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
2 reviews
2 of 5 stars Reviewed today NEW

Just checked in at the hotel... We arrived at 11am and only got our room at 1.20pm... Concierge was friendly... However, reception staff were not friendly and helpful.... We do understand that rooms may not be ready very early but the attitude of some staff member made the wait felt longer. Check in was initially done by Norhazrah with smiling... More 

Was this review helpful? Yes
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was a quick overnight stay due to busines. The check in took longer than necessary and considered slow though the staff serving me was very friendly. The entire hotel interior needs renovation. Room is rather large and spacious but it has the smoke smell and was rather irritating. I tried the Sarawak Laksa at the Cafe Majestic. The portion... More 

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Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to share your stay experience with us. We apologise for a less-than-perfect stay and have shared your feedback with the team. We hope you will come back and stay with us on your next trip and we will make it up to you. Do book directly with us when planning your... More 

Penang Island, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

attended a conference at BCCK Kuching and stayed in this Riverside Majestic hotel on May 2015. The hotel is located right at the city center of Kuching surrounded by many easy accesses. Hotel is old, room interior is old and the furniture are old. cabinet collecting dust and the shower room seemed so old. gave a feeling of dirty. Breakfast... More 

Was this review helpful? Yes
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear valued guest, We are sorry for your poor experience whilst staying with us and we will look into this matter. Thank you for taking the time to write us a review, this will encourage us to strive as a team to provide better experience for all our guest. Thank you once again and we are looking forward for your... More 

1 review
4 of 5 stars Reviewed 1 week ago

Overall, its such a good experience to stay here. Its really good to hear the Sarawak kind of music when you enter the room. Convenience place to stay since its near to the hotspot of the Sarawak. However, they have to improve the tv channel selection.

Was this review helpful? Yes
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay here with us. In regards of the tv channels selection, we apologized and we will look into this matter. Thank you once again for your kind review and this will encourage us to work as a team to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has the appearance of a high quality place, but scratch the surface and it's not all it seems. The food is good, though. The room did not get vacuumed for the whole seven nights I stayed there. The bath was sometimes cleaned, and sometimes not. The sheets and towels were stained (though they had been washed and smelt... More 

Was this review helpful? Yes 1
Sydney
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It started out poorly. The taxi from the airport broke down. Our room was wet and mouldy so we were a little demused. However the hotel did transfer us to another beautiful room where the AC worked. The panoramic windows look across to the river and the senate and governors house. The rooms are oversized however I found the beds... More 

Was this review helpful? Yes 1
Charlene_GmhRmh, P at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you so much for your kind review. We are glad that you enjoyed your stay with us and enjoyed the view from your room. Please do come back and visit us again soon. Thank you once again for taking the time to write us a review. We are looking forward for your next visit! Do book... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just have one night for transit. I love the ambience and recepsionist very helped. The room is big and i love the bed, make me sleep well. Not to far from market, mall, you can walk 10 minits only. Oh ya, i love the breakfast menu, tasty and spicy

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for your review and we are glad that you enjoyed your stay with us. We are looking forward for your next visit! Do book directly with us for the best room rates with added perks. Should there be any questions, please do not hesitate to contact us at pr@centraloffice.my and we will be more than... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is my favorite hotel in Kuching. It is conveniently located within walking distance to all the Kuching attractions such as the waterfront, restaurants, shopping mall, and museums. The staff is perhaps the best in Sarawak. Really first rate. Been visiting there over a decade and it remains solid. Mentioned in the book "With Pythons & Head-Hunters In Borneo".

Was this review helpful? Yes 3
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you so much for your kind review and thank you for staying with us each time you visit Kuching. We are looking forward for your next visit! Do book directly with us for the best room rates with added perks. Should there be any questions, please do not hesitate to contact us at pr@centraloffice.my and we... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 27, 2015

My room: I stayed in room 1418, and was mesmerised by the magnificent view of both the city and the river from my window. The room was huge, although it was the cheapest room I booked! Food: Breakfast was delicious. I love the Laksa Sarawak! Had my dinner through room service- ordered Kuey Teow Tomato, which was the chef's recommendation.... More 

Was this review helpful? Yes 4
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a kind review. We are glad that you enjoyed your food and your stay with us! Please do come back and visit us again soon. Thank you once again for your review and this will encourage us to strive better to make sure that our guest will have... More 

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 21, 2015

Stayed here for 2 nights and it's good. Upon checked in we don't have any issue as staff are helpful and friendly. Food is good and service is great.if ever we will be back, we will come back and stay in this hotel again. Choose the room facing the river and a high floor as well.

Was this review helpful? Yes 1
Charlene_GmhRmh, Public Relations Officer at Riverside Majestic Hotel, responded to this review

Dear Guest, Thank you for your kind review. We are more than happy to have you here and we are glad that you enjoyed your stay and enjoyed our food and services. We are hoping to see you here on your next visit! Please do come back and visit us soon! Do book directly with us for the best room... More 

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