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Merdeka Palace Hotel & Suites

3.5 of 5 Jalan Tun Abang Haji Openg | Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
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Merdeka Palace Hotel & Suites
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Merdeka Palace Hotel & Suites
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131 reviews from our community

Traveler rating
    15
    49
    38
    15
    14
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40
27
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Sydney, Australia
1 review
2 of 5 stars Reviewed 1 week ago

I spent 3 nights in the family suite here. Upon arrival, the entrance and lobby are quite impressive. Unfortunately the room itself doesn't have the standard.The carpet looks old and dirty. The wall papers are falling off. One of the power points in the master bedroom is broken, exposing the wires (luckily we don't have any lil kids). The doors... More 

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. We empathize with the points you mentioned in your review, especially on the room conditions and breakfast issue. Whilst an apology will regrettably not alter the outcomes of your experience on this occasion, we do extend it with all sincerity. We will address the issues with the concerned... More 

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is not bad but impressive either. The ambiance exudes a nostalgic pre-independence feel. The room is not very spacious and a little too old for my liking. The positive is, there is a new shopping mall a stone throw away. Not very convenient to most landmarks, albeit still within walking distance.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. We hope your stay was a pleasant one. Regarding your concerns, we have various room categories and sizes available. Also, we will have something new coming up in near future. Your input and the feedback from all of our guests is vitally important to us and we always... More 

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 22, 2015

Was here on a business trip in mid 2014. Never in mind would I expect a hotel of such standards in small town Kuching. The colonial setup of the place gives the impression of a grand palace, which definitely is. Privacy is assured and service is top notch. Definitely on par with all the 5-star global brands. Highly recommended.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you are happy with your stay. Your praises will be extended to the relevant department for the great job they had done to make your experience a pleasant one. Your input, and the feedback from all of... More 

Sarawak, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 15, 2015

i was expecting equal for what star she has...i was request drinking water..what i got reply h/keeping.. "sorry sir out of stock"..poor selection of tv channel as well, not to mentioned poor display quality..the best think i guess...VA just a foot away..

Was this review helpful? Yes 2
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. We were disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcomes of your experience on this occasion, we do extend it with all sincerity. We empathize with the points you mentioned in your review, especially issues with... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 17, 2014

I spent 4 days 3 nights at Kuching Merdeka Palace. The staffs are friendly and the breakfast is satisfactory. We had a 2 bedroom apartment and it accommodates the 4 of us. It is essential to have data plan in overseas as you do not know when it will become helpful! I spent RM21 on a DIGI card bought in... More 

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you are happy with your stay. The tips provided are certainly helpful for potential guests. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to... More 

Kuching, Sarawak, Malaysia
2 reviews
4 of 5 stars Reviewed November 23, 2014

The services and facilities available makes good choice for seminars and business meetings. Plus, the hotel is situated within walking distance to some of the best attractions Kuching has to offer: shopping at Plaza Merdeka, India Street and Main Bazaar, dining al-fresco and sunset view at the waterfront, museums and historical places and buildings. Highly recommended as business and leisure... More 

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you are happy with your stay. The tips provided are certainly helpful for potential guests. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to... More 

Kuching
1 review
4 of 5 stars Reviewed November 10, 2014

Hi.. i was at Merdeka Palace Hotel and Suites for a company seminar. So far i love the view from my room (facing the Padang Merdeka). The room was nice, no bad smell. Found extra pillow in the closet as the provided was not enough for me. The breakfast buffet was ok, both two days are same selection, very local... More 

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that the seminar that you attended went well and you are happy with the services provided. The tips provided are certainly helpful for potential guests. Your praises will be extended to the relevant department for the great job... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

Ramadhan Buffet Dinner With family and extended families. Dine twice during that fasting month. My comment about food : * Wide variety of local Sarawakian dishes - Laksa Sarawak, Roti Canai, Rojak just to name a few... * Beverages - lots of choices too - from hot drinks to cold drinks. * Really loves the pizza and pasta as i'm... More 

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you enjoyed the Ramadhan Buffet Dinner. This will certainly help in our planning for next year and pay more attention towards the canopy area to ensure it is not that hot. Your praises will be extended to... More 

Billingham, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2014

The hotel provided a comfort room and outstanding service. The room was clean and with all the toiletries available. The staff are friendly and helpful. I will recommend my family and friends to book this hotel when visit Kuching in the future.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that everything went well for you. Your praises will be extended to the relevant department for the great job they had done to make your stay a pleasant one. Your input, and the feedback from all of our... More 

1 review
5 of 5 stars Reviewed October 21, 2014

Thumb up for this hotel's services and location. Located centrally at Kuching Town and it was easy to get anywhere from the hotel. It may be one of the best hotel experiences I have had. Will stay there again for the next trip. Highly recommended.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you enjoyed your stay. Your praises will be extended to the relevant department for the great job they had done to make your stay a pleasant one. Your input, and the feedback from all of our guests... More 

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Additional Information about Merdeka Palace Hotel & Suites

Address: Jalan Tun Abang Haji Openg | Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Merdeka Palace Hotel & Suites 3.5*
Number of rooms: 213
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak

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