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Merdeka Palace Hotel & Suites

3.5 of 5 Jalan Tun Abang Haji Openg | Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
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Merdeka Palace Hotel & Suites
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Merdeka Palace Hotel & Suites
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125 reviews from our community

Traveler rating
    15
    47
    35
    14
    14
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38
26
11
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Kuching, Sarawak, Malaysia
1 review
4 of 5 stars Reviewed 3 days ago NEW

The services and facilities available makes good choice for seminars and business meetings. Plus, the hotel is situated within walking distance to some of the best attractions Kuching has to offer: shopping at Plaza Merdeka, India Street and Main Bazaar, dining al-fresco and sunset view at the waterfront, museums and historical places and buildings. Highly recommended as business and leisure... More

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you are happy with your stay. The tips provided are certainly helpful for potential guests. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to... More

Kuching
1 review
4 of 5 stars Reviewed 2 weeks ago

Hi.. i was at Merdeka Palace Hotel and Suites for a company seminar. So far i love the view from my room (facing the Padang Merdeka). The room was nice, no bad smell. Found extra pillow in the closet as the provided was not enough for me. The breakfast buffet was ok, both two days are same selection, very local... More

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that the seminar that you attended went well and you are happy with the services provided. The tips provided are certainly helpful for potential guests. Your praises will be extended to the relevant department for the great job... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ramadhan Buffet Dinner With family and extended families. Dine twice during that fasting month. My comment about food : * Wide variety of local Sarawakian dishes - Laksa Sarawak, Roti Canai, Rojak just to name a few... * Beverages - lots of choices too - from hot drinks to cold drinks. * Really loves the pizza and pasta as i'm... More

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you enjoyed the Ramadhan Buffet Dinner. This will certainly help in our planning for next year and pay more attention towards the canopy area to ensure it is not that hot. Your praises will be extended to... More

Billingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel provided a comfort room and outstanding service. The room was clean and with all the toiletries available. The staff are friendly and helpful. I will recommend my family and friends to book this hotel when visit Kuching in the future.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that everything went well for you. Your praises will be extended to the relevant department for the great job they had done to make your stay a pleasant one. Your input, and the feedback from all of our... More

1 review
5 of 5 stars Reviewed October 21, 2014

Thumb up for this hotel's services and location. Located centrally at Kuching Town and it was easy to get anywhere from the hotel. It may be one of the best hotel experiences I have had. Will stay there again for the next trip. Highly recommended.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property and providing us with a positive rating. We are glad that you enjoyed your stay. Your praises will be extended to the relevant department for the great job they had done to make your stay a pleasant one. Your input, and the feedback from all of our guests... More

Newbury, United Kingdom
Top Contributor
84 reviews 84 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed October 20, 2014 via mobile

stayed 4 nights and the hotel needs updating. Upgrade room to deluxe from superior as upper rooms are much better and cheap to upgrade. Most disappointing is the pool area, loungers broken, no shade, not kept and generally not someplace to spend time. Location good for kuching town. Staff at reception desk not very efficient and generally not sure what... More

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. We empathize with the points you mentioned in your review, especially the poor pool area conditions and the inefficiency of our reception staff. We had removed the broken lounger. This level of service is certainly not acceptable and will be addressed with the concerned department. We were disappointed... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

room was big and facing a big padang. staff service was excellent at front entrance and breakfast room breakfast was mainly local but with quite a few choices. fee wifi through out stay. near shopping mall. will come back again

Was this review helpful? Yes 1
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are glad that you enjoy the stay. We will extend your praises to the front office team. This will definitely motivate... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2014

Such a wonderful experience being in this hotel. A very beautiful and luxurious hotel to stay in. My kids enjoyed a lot stay in this hotel. Especially ground floor and reception area was really wonderful.

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are glad that you enjoyed the stay and we are thrilled to know that you kids are enjoying it as well.... More

Christchurch, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

We spent 2 nights at this hotel and while comments say this appears a tiresome hotel we actually found this hotel pleasant. We stayed in the family suite comprising of 2 bedrooms each with an ensuite along with a lounge & kitchen and another toilet which was perfect for 4 guys who need room. The pool although small did the... More

Was this review helpful? Yes 1
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are glad to know that you enjoy your stay and positive feedback on the restaurant. We would like to thank you... More

London
Top Contributor
85 reviews 85 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 11, 2014

I as really tentative about staying here as I read all the negative reviews about the room condition and bad wifi, etc. However, my experience was completely different. I didn't make the booking, it was done on my behalf so I don't know if it was value for money or not. I noticed they have standard, superior and deluxe rooms,... More

Was this review helpful? Yes
mphskuching, Marketing & Communications Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We have passed along your praises to our front desk and housekeeping team. Meanwhile, the juice and cakes issues have been brought... More

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Additional Information about Merdeka Palace Hotel & Suites

Address: Jalan Tun Abang Haji Openg | Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Merdeka Palace Hotel & Suites 3.5*
Number of rooms: 213
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak

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