We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Kuching hotels

Hilton Kuching

4.0 of 5 Hotel   |   Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
Hotel website
Hotel amenities
Special Offer
Save up to 20% off
Save Saved
You added Hilton Kuching to your Saves list
Hilton Kuching
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
80%
Ranked #5 of 47 hotels in Kuching
A recent review
3 of 5 stars reviewed yesterday
haukyn Wellington, New Zealand
  • Overview
  • Reviews (676)
  • Photos (355)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (148)
  • Location
  • More
true
Write a Review

676 people have reviewed this hotel

Traveler rating
    216
    305
    117
    27
    11
See reviews for
112
246
59
139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

It's a tired, ageing hotel and I wasn't impressed by my room. Lacked storage, little bits of maintenance like a missing hand basin plug hadn't been attended to. And the view over the car park wasn't great. It also strikes me as extraordinary that wi-fi isn't complimentary in any hotel nowadays. On the plus side, friendly and helpful staff, a... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Kuching Hilton has been around for a while now. In a recent business trip there, it was evident that the property is getting a little bit old and tired, and it is high time for some upgrading. Nevertheless, Hilton is still one of the best hotels in Kuching, and its location is just perfect, right by the river and next... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 6 days ago NEW

The Hilton in Kuching has excellent staff and they always treat you very well. The hotel is aging and could use some sprucing up on floor coverings in the room. It is conveniently located in close proximity to many shopping stalls. Great view of the river and close to the airport. I stayed on the executive floor and my personal... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear O9896Ubmichaels, Very warm greetings from Hilton Kuching. Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we're sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More

Geneva, Switzerland
Top Contributor
166 reviews 166 reviews
113 hotel reviews
1,046 helpful votes 1,046 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 4 nights in July 2014 part of our SE Asia trip. Choosed Hilton as a HH Member and as we've been here previously. The location is right in the city center, near all major attractions, restaurants, riverwalk, market, bars... A 7 Eleven store is right accross the street. The lobby is not the newest but bright and airy. The... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear SwissAirTraveler, Very warm greetings from Hilton Kuching. Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with our guest room and pool area. We will take your comments under consideration as we continually work to improve our guest experience.... More

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here again and at all times the service rendered are always consistently good. Checked in was smooth and fast despite arriving after 9pm. Got a room on the 12th floor which is a Club Room. Very good size, spacious, very comfortable bed and pillow, good air conditioning and most importantly awesome view of the river. Yes this hotel has... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Muzammil_MM, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that the staff took such a good care of you and you found the service levels of the hotel to your liking. Hope to see you return soon. Safe... More

Kajang, Negeri Sembilan, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Superior room is bit old, may need refurbishment. But the bigger room are better furnished. Foods are great. For dinner we can always go for other great restaurants within vicinity. Service is never disappointing.

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear AfifAbd, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am glad to hear that you found the location and service levels of the hotel to your satisfaction. We will take your comments under consideration as we continually work to improve our guest experience.... More

Kuala Lumpur
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needs an upgrade but service is great, food is good and the location and view are fantastic. Highly recommend if you are looking for a hotel in a central location. Travel agents in the hotel are very, very good and give an awesome service. Trips we took were all very good and personalised, again highly recommend them. Visit Kuching, it's... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear InvinsibleMan22, Very warm greetings from Hilton Kuching. I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, managed by... More

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had a room at the 12th floor which is the executive floor. there is a separate check-in desk with a lounge. the lounge has a incredible view over the river! complimentary wine and snacks as much as you like! staff is very friendly and helpful, the room was huge and clean. the location is perfect, about a 5 minute... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Zwinky1, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that the staff took such a good care of you and you found the service levels of the hotel to your liking. I hope you will return should your... More

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

My first visit to Kuching Hilton. I was made to wait for almost 3 hours before getting a room. My company has made arrangement for the Room settlement but for some reason the reservation department did not communicate this to Front Desk and I was asked to pay on my own account. Payment was done prior my arrival.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Ming Chung L, Very warm greetings from Hilton Kuching. Thank you for taking the time to review. We are very sorry you experienced an undesirable stay and level of customer service with us. I have addressed the issues with our staff. We appreciate you alerting us to these issues and we hope you will give us a second chance... More

Melbourne, Australia
Top Contributor
87 reviews 87 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent total of 4 nights. My rooms were facing the Sarawak River and had lovely views. Hard ware of the room was good, everything worked (except rain shower in first room) and was comfortable. The Executive lounge service was slightly patchy ie sometimes offered drink the moment I stepped in and other times I sat there on my computer for... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear aussiegirl14, Very warm greetings from Hilton Kuching. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More

Owners: What's your side of the story?
If you own or manage Hilton Kuching, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Kuching 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotels.com, Tingo, BookingOdigeoWL, Agoda and Venere so you can book your Hilton Kuching reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

355 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (304)
Viewed
View from room (45)
Viewed
Room/suite (95)
Viewed
Hotel & grounds (31)
Viewed
Dining (21)
Viewed
Pool/beach area (16)
Viewed
Bathroom (11)
Viewed
Other (85)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuching with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Kuching #2 Luxury Hotel in Kuching #4 Family Hotel in Kuching #4 Romantic Hotel in Kuching
Hotel Class
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centres are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
Number of rooms
315

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Kuching and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hilton Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer