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Hilton Kuching

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Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Hilton Kuching
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Hilton Kuching
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834 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I have always stayed at the Kuching Hilton on my visits to Kuching. It has a great location in front of the River and the staff are just fabulous! Rooms are well maintained and restaurants offer good food service.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for your review and your support. We love having you and we are pleased to hear you have had another enjoyable stay. We appreciate your gracious comments. Hope to see you return soon! Safe travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton More 

Asia
Top Contributor
340 reviews 340 reviews
185 hotel reviews
231 helpful votes 231 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's my third time in Kuching and it's the third time I'm at this hotel. It's well located, it's quiet, the rooms are clean, staff are helpful, and everybody knows the place. The gym is tiny but nobody seems to use it and it's open 24 hours. The breakfast buffet has a good range and the chef does try to... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. It was our pleasure to have you stay with us and we thank you for your support. We appreciate you taking the time to share your experience. We look forward to your fourth visit to Kuching and your stay with us again. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse... More 

Kuching, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton in Kuching has excellent service and is perfectly located in the heart of the city, easily accessible to many of the tourist sites. The rooms are pristinely clean, the bed was very comfortable, and the staff are friendly and professional. We would definitely choose to stay here again!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. We just wanted to thank you for your recent stay with us. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your generous compliments and to know that you have had a pleasant stay. We look forward... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The last time I stayed in this hotel was about 10 years ago. i was actually expecting some changes to the hotel, but it was exactly what I remembered the last time. Even the surrounding shops looks the same. Like the other reviews, what I like is the location. Centrally located within the city center. Just across the road from... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Very warm greetings from the Hilton Kuching. We always appreciate hearing from our guests. We have taken note of your feedback and we thank you for it. We are always looking for opportunities to improve our facilities and services, and we value your comments. The entire team and I thank you for returning to stay with us; and we hope... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location on the river, very convenient for restaurants, boat trips and shopping. We booked an Executive Plus room which was very large and had a lovely view over the river. We found it very good value for money. No free Wi-Fi in rooms, but complimentary in public areas. Would recommend this hotel.

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and we agree with you that the view of the river is lovely indeed. We are constantly working to improve our facilities and services, hence we sincerely appreciate your feedback. The entire team and I look forward... More 

Toronto
Contributor
17 reviews 17 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 7 nights and will have lasting memories of the view from Room 630 of the Sarawak River Perfect location across road from Riverside Walk. One afternoon watched Police Band perform. Staff helpful and always had a pleasant smile. Hotel grounds immaculate with swimming pools in an attractive setting. Good breakfast. Enjoyed Brie cheese but would have like more vegetables,... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you very much for taking the time to share your experience. We are very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. We hope that you will return soon as there is much to explore! Please do not hesitate to contact us... More 

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a good location in the heart of the city. Riverfront view rooms accord nice views of the activities along the Riverfront broad walk. General: Rooms are decent size , but furnishing appear dated. Non-smoking rooms are reasonably comfortable; but the smoking rooms are dusty & smelled very musty. Functionality of the sanitary fittings is unpredictable. Toilets don't... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for sharing your stay with us on TripAdvisor. We sincerely appreciate your feedback and we’re very sorry for the issues in your room and at check-in. We have noted of your comments and will work with our team to ensure this does not happen again. If you return to Kuching, we hope you will consider staying with us... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Very strategic location and nice view. Hotel walkway too quiet but clean and tidy carpet and good lighting. Room a bit small but very classy deco and well maintain. Lobby area, lift and comman area needs to be upgrade because the interior deco looks old not welcome. Thumb up to Front door Old man. He is very helpful, friendly and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Very warm greetings from the Hilton Kuching. Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we have taken note of your suggestion for nice music along our corridors. Your feedback about the upgrading of our public areas is also noted and our Executive Team is... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had dinner at the waterfront cafe, and requested for plain water, as there were non on the table, like we usually get when dining in hotels. To our surprise, the waitress mentioned that rm2 will be charged for a glass of water. Even low-end hotels don't charge its customers for a glass of plain water. Plain water already costs... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from the Hilton Kuching. We sincerely appreciate your feedback and we're very sorry that you were unhappy with the drink charges during your recent stay. Our team is reviewing your comments to ensure they are used to improve our guest's experience. Thank you for your review. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai... More 

Ulsan, South Korea
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our stay in the Hilton, Kuching was excellent. The staff were so pleasant, and friendly, they made us so welcome and they couldn't do enough for us, they made our holiday so enjoyable. The room we had overlooked the river, such lovely scenery, the hotel food was delicious, the room service etc was excellent. We'd recommend to everyone. The swimming... More 

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Mr & Mrs Houghton, Thank you so much for your gracious compliments about our team. It is our greatest pleasure to take care of you while you were in Kuching, and we are delighted to know that you are feeling well. Laes, Pauline, Nogit, Challen and Jiniam all send their best wishes to you. Take good care of yourself... More 

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