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Hilton Kuching

Certificate of Excellence
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Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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1 room 1 guest
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924 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (924)
  • Mar-May only
    (241)
  • Jun-Aug only
    (285)
  • Sep-Nov only
    (230)
  • Dec-Feb only
    (168)
All months
Nelson, New Zealand
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked into this hotel for the period 04/08/15 to 08/08/15 as a Club room client. On 03/08/15 received an E Mail from the hotel asking me to choose a room and detail any items to be added to the room prior to arrival. It also asked if a room upgrade was required. I requested extra pillows and towels and for... More 

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. First of all, thank you for your review of your past stay with us. We always appreciate hearing from our guests, including items of opportunity. We apologize that we were unable to accommodate your reserved room type. Our Front Desk team goes through a lengthy process each day to ensure that our guests receive exactly... More 

Putrajaya, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel for family, couples, friends or solo. Strategic location, just opposite the Kuching waterfront, a lot of restaurants nearby, and shopping centres. Hotel's room so big, comfy bed. But wifi not free. Everything is nice.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for your gracious review. We are pleased to hear you enjoyed your stay and you found the location and services to your liking. Hilton HHonors member enjoys free WiFi when the room booking is made directly with the hotel. We hope you will sign up for the program to enjoy this benefit in... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Splendid service from exhausted staffs due to a buzy check in n check out upOn my arrival on d 18/8/2015. Only l was given a executive standard room which was available, would loved more if l had a executive suite.Staff named Abdul Rahim, Gloria, Valerie n one more, l did not get her name, many thanks to their kind quick... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are very happy to hear that the staff took such good care of you. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your generous compliments... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Centrally located. Easy access to waterfront for shopping, foods, sightseeing. Rooms are clean and comfortable. Nice view of the river for those rooms having riverview. Breakfast spread are good, drinks at the bar is up to standard but the live band is so so only as we can hardly hear what she/he sing although is an English song. Cake at... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and you have had an enjoyable stay with us. The Kuching Marathon is getting popular by the year and we hope that you had fun and would return for next year’s run.... More 

Canterbury, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travelled to the Hilton as part of our month long Honeymoon and the Hilton was the best around. Check in- Checking was quick and because we had a club room we were able to go straight upstairs and checkin in near the club room. Whilst waiting we sat in the club room and well we were underwhelmed. The room-... More 

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. Thank you for your feedback. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton More 

Northamptonshire, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location and we loved Kuching as a whole. We had a beautiful view over the river with stunning sunsets behind the mountain. The hotel is let down by having to pay for any extras (wifi etc) where as the 3 star hotels offer it for free. The building is clearly old and needs a... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. We are pleased to inform you that Hilton HHonors members enjoy free WiFi when the room booking is made directly with the hotel. We hope you will sign up... More 

Nelson, New Zealand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights, payed the extra for a club room, and what a massive room over 50m2. Nice to have the space as alot of city hotel rooms are small. Hotel is looking a bit old and needs a lick of paint, pool area is getting some work done to it so maybe exterior of hotel is next. Club... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. I am pleased to hear you found the level of service to your liking. We are constantly working to improve our facilities and services, hence we sincerely appreciate your feedback. We hope you will return should your travels bring you back this way. With warmest... More 

Brisbane
Level Contributor
181 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay here was excellent. The hotel is well located next to the river and everything is a short walk from the hotel. The staff were excellent and very helpful. They were always enquiring about whether we were enjoying our stay and what things we had seen each day. The breakfast was excellent. The only downside to the hotel was... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. We are pleased to know that our team has taken good care of you and you have enjoyed the breakfast spread. We are sorry that our room was not... More 

Istanbul, Turkey
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is strategically located, flanked by the waterfront (riverfront) at the front, series of shops and eateries at the back entrance and kilometres of exciting shops or bazaars next to it...and all are within walking distance of each other. There's also the usual modern (and boring) shopping centre at the end of the bazaars and shops. The room was... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. We have shared your comments with our Food & Beverage team and they are thrilled to know that you have enjoyed the breakfast spread and the fresh croissants. Our... More 

kuala lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

With its perfect location ,great service by the staff you can't ask for more.We had dinner at the Chinese Rest. and the food was great.My clients are very impress with the hospitality and the services...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you so much for your kind review. We are honoured that you chose to stay with us and delighted to know that you had an enjoyable time. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive... More 

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