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Hilton Kuching

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Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Hilton Kuching
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Hilton Kuching
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826 reviews from our community

Traveler rating
    282
    373
    127
    31
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed yesterday NEW

Very strategic location and nice view. Hotel walkway too quiet but clean and tidy carpet and good lighting. Room a bit small but very classy deco and well maintain. Lobby area, lift and comman area needs to be upgrade because the interior deco looks old not welcome. Thumb up to Front door Old man. He is very helpful, friendly and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We had dinner at the waterfront cafe, and requested for plain water, as there were non on the table, like we usually get when dining in hotels. To our surprise, the waitress mentioned that rm2 will be charged for a glass of water. Even low-end hotels don't charge its customers for a glass of plain water. Plain water already costs... More 

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Ulsan, South Korea
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay in the Hilton, Kuching was excellent. The staff were so pleasant, and friendly, they made us so welcome and they couldn't do enough for us, they made our holiday so enjoyable. The room we had overlooked the river, such lovely scenery, the hotel food was delicious, the room service etc was excellent. We'd recommend to everyone. The swimming... More 

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Mr & Mrs Houghton, Thank you so much for your gracious compliments about our team. It is our greatest pleasure to take care of you while you were in Kuching, and we are delighted to know that you are feeling well. Laes, Pauline, Nogit, Challen and Jiniam all send their best wishes to you. Take good care of yourself... More 

Singapore, null, Singapore
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a group of 12 of us checking into the hotel requiring 6 rooms! I had communicated with one of the assistant front desk manager making arrangement for our mini van to be parked in front of the hotel. The height of the van cannot access the car parking lots in the basement. We had problems before with our... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your generous compliments and to know that... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is located right across the Waterfront and is easily accessible to all places. The hotel is just a short walk to the Chinese Museum, Plaza Merdeka (shopping) and numerous restaurants/ hawker stalls. The hotel is a little dated (I think Hilton Kuching has been around for many years), but very well kept, clean with fantastic staff. The lady who... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for your review. We are pleased to hear you enjoyed your stay at our hotel and will let Phebe know that she has contributed to your pleasant experience. We greatly appreciate your gracious comments. We hope to see you again soon. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Service level was professional and efficient. Rooms were very clean and quiet (they assigned the suite to me as we were on business stay). At night, the sounds from the street can be heard, but it's not loud. Even though Hilton is an "old" hotel", it does not feel or look old. The view from my room was fantastic (river... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your gracious... More 

Top Contributor
64 reviews 64 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great view of parliament and the river from our upgraded executive room. Food was good, bar downstairs was interesting with live music and the snacks were standard for a hotel bar. Service was great though at the hotel. The staff were really helpful.

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel’s facilities and food to your liking, and that our team has taken good care of you. The view of the Sarawak River is simply magnificent and it soothes our souls. Kuching is a charming city and the people friendly. We hope... More 

Bar Harbor, Maine
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Kuching is a great place to stay while you enjoy the culture/history of Kuching and Sarawak. The people and their service is excellent. Whenever I needed something, I called, and it was at my door in two minutes. The Hilton seems to be the only place with 'green' grounds with a beautiful swimming pool, outdoor terrace, and tennis... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your gracious... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing views, service and just perfect for exploring Kuching whilst having luxury after city or jungle trekking. Go for an executive room with a river view if you can afford it, well worth the price as you get a HUGE room and the facilities of the executive lounge. Free flow drinks from 6-8pm and plenty of nibbles throughout the day... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for your review. We are pleased to hear you and your family enjoyed your stay and you found the location and services to your liking. We are indeed blessed to have the best location, which makes the perfect base to explore Kuching’s attractions. The entire team and I thank you for choosing to stay with us at the... More 

Brisbane, Australia
Top Contributor
84 reviews 84 reviews
66 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had an executive king room - big and spacious room with a comfy proper king bed (not 2 singles pushed together which so many hotels get wrong!). Average size bathroom but big shower with rainforest showerhead. Room is nicely decorated and presented, with everything you'd expect for a hotel of this class. Amazing view over Kuching from the room... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and you have enjoyed your stay with us. We never get tired of the river view and noted that you have captured many fantastic photos. Thank you for sharing them with us. My team works hard to... More 

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