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All 47 Kuching hotels

Hilton Kuching

4.0 of 5 Hotel   |   Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Ranked #5 of 47 hotels in Kuching
A recent review
5 of 5 stars reviewed 3 days ago
InvisibleMan22 Kuala Lumpur
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667 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Kuala Lumpur
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Needs an upgrade but service is great, food is good and the location and view are fantastic. Highly recommend if you are looking for a hotel in a central location. Travel agents in the hotel are very, very good and give an awesome service. Trips we took were all very good and personalised, again highly recommend them. Visit Kuching, it's... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear InvinsibleMan22, Very warm greetings from Hilton Kuching. I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, managed by... More

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we had a room at the 12th floor which is the executive floor. there is a separate check-in desk with a lounge. the lounge has a incredible view over the river! complimentary wine and snacks as much as you like! staff is very friendly and helpful, the room was huge and clean. the location is perfect, about a 5 minute... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Zwinky1, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that the staff took such a good care of you and you found the service levels of the hotel to your liking. I hope you will return should your... More

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 5 days ago NEW

My first visit to Kuching Hilton. I was made to wait for almost 3 hours before getting a room. My company has made arrangement for the Room settlement but for some reason the reservation department did not communicate this to Front Desk and I was asked to pay on my own account. Payment was done prior my arrival.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Ming Chung L, Very warm greetings from Hilton Kuching. Thank you for taking the time to review. We are very sorry you experienced an undesirable stay and level of customer service with us. I have addressed the issues with our staff. We appreciate you alerting us to these issues and we hope you will give us a second chance... More

Melbourne, Australia
Top Contributor
87 reviews 87 reviews
40 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent total of 4 nights. My rooms were facing the Sarawak River and had lovely views. Hard ware of the room was good, everything worked (except rain shower in first room) and was comfortable. The Executive lounge service was slightly patchy ie sometimes offered drink the moment I stepped in and other times I sat there on my computer for... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear aussiegirl14, Very warm greetings from Hilton Kuching. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More

Hobart, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located very conveniently on the waterfront, and affords wonderful views of the majestic Sarawak River. Facilities are fine; rooms larger than average and pretty good value for money. My only gripe is paying 25 ringgit for daily internet access. In most other hotels I've stayed in in Asia there is free Internet access

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear PaminTasmania, Very warm greetings from Hilton Kuching. Thank you for your review. I am pleased to hear that you enjoyed your stay and glad that you found the location and facilities of the property to your liking. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort,... More

Bergen op Zoom, The Netherlands
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 2 nights during our stay in Kuching. The location of the hotel is good, next to restaurants and the shopping area. The service in the hotel is good as well. The breakfast is served in buffet form, but there is a huge variety of choice of food for really everybody. There are some nice... More

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Christel8, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that you found the location and service levels of the hotel to your liking. I hope you will return should your travels bring you back this way. Safe Travels.... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The Hilton is a great hotel in a perfect location overlooking Sungai Sarawak. The pool is adequate (and worked for us) but nothing to write home about. The food is excellent, we ate poolside, at the Chinese themed restaurant, and the buffet restaurant. Outside the hotel we ate at TopSpot - definitely worth a visit (bustling, great value, very tasty)... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Phil C, Very warm greetings from Hilton Kuching. I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, managed... More

Nijmegen, The Netherlands
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nicely situated near the Waterfront. Rooms were clean and spacious. All you can need was, of course, available. Restaurants, shops, temples, all at walking distance. The breakfast was great with all kind of food: Asian, Western.

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear Jan3Buster, Very warm greetings from Hilton Kuching. Thank you for your review. I am pleased to hear you enjoyed your stay and you found the location and facilities of the hotel to your liking. I hope you will return should your travels bring you back this way. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai... More

Alexandroupoli, Greece
Top Contributor
199 reviews 199 reviews
55 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel situated just outside the centre on the River side Great large rooms with beautiful view just a small walk from downtown Kuching A great restaurant is situated on riverside with great dishes and wonderful wines mostly from Australia, a Sigar smokers lounge is available were great drinks and cocktail are served A great experience with classic Hitol style... More

Was this review helpful? Yes 1
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear PeterSilvainMooij, Very warm greetings from Hilton Kuching. I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, managed by... More

Perth, Australia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have commented, the hotel is past it's prime and looking a bit shabby. We stayed in an executive room with a lovely view of the river. The location means that it is handy to the waterfront, and it is easy to plan trips. We found that trips with the travel agent in the hotel were similar in price... More

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Dear bug09, Very warm greetings from Hilton Kuching. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that the staff took such a good care of you and you found the location of the hotel to your satisfaction. Hope to see you return soon. Safe Travels.... More

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Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Kuching 4*
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Luxury Hotel in Kuching #2 Business Hotel in Kuching #4 Family Hotel in Kuching #4 Romantic Hotel in Kuching
Hotel Class
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centres are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
Number of rooms
315

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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