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Hilton Kuching

Certificate of Excellence
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Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Hilton Kuching
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Hilton was a reasonable/good hotel in a very good location, overlooking the river. It was really good to be a few steps from the river-front walkway, where we took a short cruise to see the town and also there was a lot of life at night. The sunset and morning light on the river and all the lights were... More 

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Bath, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our friends told us that whilst we were visiting the Far East that we had to stop off in Kuching, Borneo. We wanted a city centre Hotel and opted for a brand we knew - Hilton. We have been very impressed by the Hotel. Staff are very friendly and helpful and the room is great. For UK readers you will... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. We are delighted to note that you have enjoyed your stay. We always appreciate hearing from our guests and we would like to thank you for your kind comments The next time you have the opportunity to travel to Sarawak, we look forward to welcoming you back to our hotel. With warmest regards, Jon Warmington... More 

Adelaide, Australia
Level Contributor
178 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Hilton in Kuching was made so much more by the attitude of the staff. They went out of their way to assist, from the time we arrived to the moment we departed. The Hotel is ideally situated across from the Sarawak River and easy walking to many points of interest including the Shopping Malls, although Taxis... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for choosing to stay with us for your holiday. We are very happy to hear that the staff took such good care of you and that you enjoyed the stay. We sincerely appreciate your kind review. We look forward to welcoming you back to our hotel. With warmest regards, Jon Warmington General Manager... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is right by the Kuching river and the room views are spectacular particularly if you are on a high floor. As always in Asia, the best part of the hotel are the staff who are warm, friendly and quite frankly superb. We stayed in an executive room which was enormous for the price paid. There is an option... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your family’s travel needs while you were in Kuching. Hilton HHonors member enjoys free WiFi when the room booking is made directly with the hotel. We hope you have signed up for the program to enjoy this... More 

Level Contributor
21 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The Hilton always have a friendly service. Right from the time you step in to the entrance . Good service, nice spacious room. Good location to restaurant. The hotel outside view is beautiful. It has nice swimming pool. There is a tour operators inside the hotel. Worth staying

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience and we greatly appreciate your comments. I am pleased to hear you found the level of service of the Hilton Kuching to your liking. We sincerely welcome your feedback and we hope to see you again soon. With warmest regards, Jon Warmington General Manager Hilton... More 

Perth, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I will start by saying the hotel staff (management excluded) were very helpful and friendly. The location is great, close to restaurants and the river. As with other reviews we were not told about the renovations to the gym and pool area. However, when your family’s security is threatened then you understand the overall rating. My family (wife and mid-teenage... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from the Hilton Kuching and thank you for posting a review on TripAdvisor. I can fully understand the situation and it is a matter that will not be taken lightly. I have been in contact with you in separate email correspondence to register your feedback on this matter. Once again, we offer our sincere apologies that the follow-up... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My friend and I stayed in Hilton from 17 Jul to 21 Jul 15. The hotel was conveniently located by the waterfront and has a 7-11 diagonally across the main entrance. We managed to get a river view room and the view was awesome (see photos uploaded). The check-in process was smooth, front desk was friendly. The lady made an... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. We are glad to know that you find the hotel location convenient and enjoyed the river view. We are very sorry for the issues encountered during your stay; and... More 

Adelaide, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with some friends. The facilities inside a great. Rooms are a great size, the foyer is modern design. The Steakhouse restaurant has nice views, service is great but the steak was very average. The night club on the Saturday night was average to say the least. The outside of the building is in great needs it... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear that you have enjoyed the river view from our room and our service is to your expectation. We are constantly working to improve our facilities and services; hence we sincerely appreciate your feedback. The next time you have the opportunity... More 

Oxford, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Very central and overlooks the river. A short walk to the centre of town. We had a river suite, one bed apartment. The service is good. There is a pool, the gym was being refurbished so there was a temp one at the time. There are a couple of restaurants, but with such good places in town it... More 

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HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for your review. We are pleased to hear you enjoyed your stay and you found the location and services to your liking. Our hotel is certainly conveniently located and within walking distance to various local attractions and eateries. Hope to see you return soon! Safe travels. With warmest regards, Jon Warmington General Manager... More 

Bristol, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights as a family and had a great time. The location right by the river was great and we enjoyed walking a long the river side in the evening. The pool was a good size, the buffet breakfast was plentiful and the wifi worked well in our room. We booked trips from the travel agent in... More 

Was this review helpful? Yes
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you and your family stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. The next time you have the opportunity to travel to Sarawak, we look forward to welcoming you back to our hotel. With warmest regards, Jon Warmington... More 

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