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360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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1 room 1 adult
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360 Xpress Citycenter Kuching
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136 Reviews from our TripAdvisor Community

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PJ
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location of the hotel is strategic.. it is walking distance to Kuching Waterfront, Main Bazaar and Chinatown. Food courts are available nearby. Room is clean and fit with a TV, hair dryer, fridge and a safe. Towels are provided inclusive shampoo and soap. The hotel can consider providing toothbrush and toothpaste for guests' convenience. Bed is comfortable, however pillows are... More 

Helpful?
Thank jeannietcw
2 reviews
2 of 5 stars Reviewed November 4, 2015 via mobile

Stay there last october. I reach kuching late evening and direct to hotel from the airport. The room is quite ok equal to a budget hotel. The location is near to town. But i was surprise about the reception. He standing outside while i need some information! Just want to inform my room is have some problem. The way to... More 

Helpful?
Thank Chua H
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Chua, Thank you very much for your time & feedback contributed. We sincerely hope that your was a comfortable one with us. We apologize for the downfall you've encountered over the counter and we will sternly address this issue to the staff. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of... More 

Hobart, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 20, 2015

Friendly smiles on entering by the front desk. got checked in in a blink of an eye and before you know it, you are already in bed after a good hot shower. That was what happened when I got there after arriving at the airport at 9.30pm. taxi ride was a short 15mins and believe it or not, I was... More 

Helpful?
Thank Otto_L828
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr. Otto, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant one. We will look into the complimentary Wifi service rendered in the hotel to avoid further disappointment. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Hotel and room is very big and warm, provide each 1 with 2 pillows and 1 small pillow. The toilet and bath room is separate. The floor make from a material that is not cool if the airport is on. There is a big receiption area with sofa and tv. There is only 2 floor to stay, ground and 1st... More 

Helpful?
Thank IvyPing87
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ivy, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant one and that our location is an advantage to you. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 3, 2015 via mobile

For a price of RM75 (online booking rate was 25sgd, though it seems that walk-in rate is RM50).. it's worth every penny. The staff at counter aren't smiley but nonetheless, are helpful and friendly. My shower wasn't working well for 2 nights but was rectified on the 3rd. The location is great, monkeybar is downstairs (I don't go but good... More 

Helpful?
Thank Effendi M
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Effendi, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant one and that our location & room didn't disappoint you. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More 

Kuala Lumpur, Malaysia
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 1, 2015

The rooms are narrow but normal for a boutique hotel. It's walking distance to the waterfront and has a great location. There's a convenience store below it. But the rooms don't have windows. I believe they provided shuttle service to the airport for a fee/free.

Helpful?
Thank Floidavid
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear FloiDavid, Thank you very much for your time & feedback contributed. We are pleased that you've found our location was an ideal one and we hope it was comfortable during your stay. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 25, 2015 via mobile

Stay one night. Room 505 Pros about the hotel a) allowed me to check in at 10am since my flight reached earlier. b) great spot and location and can reach by walking only. c) cozy design with quite environment d) more choices in tv channel compare to others boutique hotel. e) provided amenities, hair dryer and safe f)efficiency staff but... More 

Helpful?
Thank siawchin2989
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Siaw Chin, Thank you very much for your time & feedback contributed. We are looking into the your feedbacks seriously and rest assured actions are being taken. We consistantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed September 21, 2015

Helpful & friendly staff. Surpass expectation. Location is near to most tourist attraction in town. Room is decent. Service is exceptional. There are hotels that dampen your vacation mood but certainly this establishment does not. Do repair the machines in laundry room; 1 washing machine is running but the other 2 couldn't be switched on. 1 heater isn't woking. All... More 

Helpful?
Thank CruTraveller
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Guest, Thank you very much for your time & feedback contributed. We are pleased that you've enjoyed your stay with us and delighted with our service. We apologize for the laundry machines and rest assured we are getting it fix at this moment. We consistantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 16, 2015 via mobile

I arrived kuching and walk in to this hotel lucky there is a room for me. Happening place bars close by. Comfortable and cozy room. I enjoyed my night here. Recommended to everyone. Easy access and good location near to riverfront 20min walking 😊😊

Helpful?
Thank Mona D
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mona, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant one and that our rooms were comfortable during your stay. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More 

Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 17, 2015 via mobile

Cheaper rate which cost not more than Rm50. Rooms is clean and there's room service with tower, bottle drinking water, shampoo supplier daily. For gather into Kuching Marathon venue in Plaza/Padang Merdeka just took 15 minutes walking distance. There's at least more than 10 coffee shop nearby within 10 minutes walking distance. Overall is good and budget, Maybe 1 thing... More 

Helpful?
Thank FookKuanYew
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Yew, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant and convenient one. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look... More 

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