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360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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360 Xpress Citycenter Kuching
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Ranked #18 of 47 Hotels in Kuching
A recent review
4 of 5 stars Reviewed February 2, 2015
Briyde Kuching, Malaysia
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119 reviews from our community

Traveler rating
    30
    48
    27
    8
    6
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12
37
19
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuching, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 2, 2015

The location is great. Very near to Padungan road and Topspot foodcourt. You can find a lot of f&b outlets along the Padungan road. The lobby looks great. Only the guests with room card can access the lift to go to the guestrooms. Really worth the RM109 for a deluxe twin. The room is spacious and well-lit. Most importantly, the... More 

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Sarawak
Top Contributor
109 reviews 109 reviews
30 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed January 7, 2015

The rooms were pretty basic & very few of them have windows but you'll have everything you need from a comfortable queen sized bed to an en-suite to a coffee & tea set. The location is within walking distance to Chinatown, a few malls, 7 eleven, several restaurants, cafes & bars. Check out Bing Coffee & Tom's in Chinatown. The... More 

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Australia
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 25, 2014

Recently a friend booked this hotel for us. Upon arriving at hotel foyer that is impressive we went to our room on the first floor. The hotel only has two floors - ground floor and first floor with private accomodation above. The first thing we noted was smell along the passage way and upon entering the room noted that it... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

Im the one who used to stay at 360 xpress hotel kuching.1st of all 360 is very nice and comfort place to stay then the location was quite strategic which is near to town area. But one of your staff was making me dissapointed at all. I understand that this few days your system is problem and you guys have... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

Hi Management and staff of 360 I had an urgent flight to Kuching and landed early with my flight from KL and i needed to check in early too, to be exact 8am. The Manager advised me on his day off that he will personally help me get the booking done. I arrived at the hotel and everything was done... More 

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1 review
3 of 5 stars Reviewed October 17, 2014

Still staying due early payment for the room,didnt expect to see the room in such terrible condition.1st room due no sigle bed room then change to double bed room still ok but abit noisy at night.2nd day change to queen bed room the wall of the room was alot of mold on it and it smell like hell ask for... More 

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear TSY G, Thank you for sharing your time and experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We had made ways & means eliminating the said dampness & the condition of the particular room which is now completed. Once again thank... More 

Kota Kinabalu, Malaysia
Top Contributor
56 reviews 56 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 14, 2014

The room rate was affordable. Easy booking. Located quite near to the must-gos in Kuching (a few minutes' walk away). Check-in and check-out were super quick and very friendly staffs. The room I stayed at was spacious enough for 2 people. The room and bathroom were clean, maybe they aren't posh enough but hey :) it was all right. And... More 

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Meena, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More 

Kuching, Malaysia
Top Contributor
78 reviews 78 reviews
49 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 25, 2014

Like: The price is cheap. This is boutique hotel. Security is good, at night you need the door card to enter the entrance. The room is small but what you expect with the price you pay. Dislike: No breakfast. Hard to park your car.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mytravellicious, We hope that you had a pleasant stay with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing you again at 360... More 

Kuching, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 10, 2014

Located at the city centre. Small but clean room. There is a lot of eating places around the hotel so you will not find problems searching for food. The only downside of the hotel is the noise coming from the main road (traffic) and you can hear people walking/ talking along the alleyways. Request for rooms facing the housing/ residential... More 

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AlexaSim, Thank you for your review. Hope you had a pleasant with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing you again... More 

1 review
3 of 5 stars Reviewed September 4, 2014

Hotel van pickup at airport. Last minutes booking still got room for my family friend ..rates still affordable even though public holiday. I Stay for 3day 2 night. Last day can see dead cockroach in my room..what a spoil. .

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mild S, First of all I would like to extend our apologies for the unpleasant experience you've experience on your last day with us. We are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your... More 

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