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All 47 Kuching hotels

360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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360 Xpress Citycenter Kuching
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Ranked #19 of 47 Hotels in Kuching
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112 reviews from our community

Traveler rating
    28
    46
    25
    8
    5
See reviews for
12
35
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 6 days ago NEW

Still staying due early payment for the room,didnt expect to see the room in such terrible condition.1st room due no sigle bed room then change to double bed room still ok but abit noisy at night.2nd day change to queen bed room the wall of the room was alot of mold on it and it smell like hell ask for... More

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Kota Kinabalu, Malaysia
Top Contributor
55 reviews 55 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The room rate was affordable. Easy booking. Located quite near to the must-gos in Kuching (a few minutes' walk away). Check-in and check-out were super quick and very friendly staffs. The room I stayed at was spacious enough for 2 people. The room and bathroom were clean, maybe they aren't posh enough but hey :) it was all right. And... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Meena, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

Kuching, Malaysia
Top Contributor
78 reviews 78 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like: The price is cheap. This is boutique hotel. Security is good, at night you need the door card to enter the entrance. The room is small but what you expect with the price you pay. Dislike: No breakfast. Hard to park your car.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mytravellicious, We hope that you had a pleasant stay with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing you again at 360... More

Kuching, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 10, 2014

Located at the city centre. Small but clean room. There is a lot of eating places around the hotel so you will not find problems searching for food. The only downside of the hotel is the noise coming from the main road (traffic) and you can hear people walking/ talking along the alleyways. Request for rooms facing the housing/ residential... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AlexaSim, Thank you for your review. Hope you had a pleasant with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing you again... More

1 review
3 of 5 stars Reviewed September 4, 2014

Hotel van pickup at airport. Last minutes booking still got room for my family friend ..rates still affordable even though public holiday. I Stay for 3day 2 night. Last day can see dead cockroach in my room..what a spoil. .

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mild S, First of all I would like to extend our apologies for the unpleasant experience you've experience on your last day with us. We are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your... More

KL
Top Contributor
50 reviews 50 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 1, 2014

The impression of a tourist's hotel fail completely when one enters the room. This is a hotel that does have a window in all the rooms. The price one pays for it does not qualify - the room is small but the toilet is big. Another thing is the free WIFI , there is none in the room and one... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Johnnkh, First of all thank you for sharing your experience with us. We thank you for your support yet we constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Unfortunately, all rooms does not windows having the disadvantage from the building structure and we regret... More

Kuching, Malaysia
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stay 2 nights on vacation. The hotel room was clean and tidy, comfortable. The hotel is strategically location at the Golden triangle and within walking distance to Kuching Waterfront, the Sarawak Museum and also banking facilities. Airport transport is also available upon prior arrangement upon booking and check-out. For a quiet and relaxing atmosphere, request for room facing the residential... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Churrinet, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

This is the best budget hotel i had experience since u travel to Kuching. The employee of 360 xpress are well train and their attitude towards guest are 110% above! The only setback is the the washroom whreby they need some refurbishment.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Wong, First of all, being our regular guest we thank you for your feedback and experience with us. We are pleased that you've found your stay a pleasant one again and we appreciate you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

This is the place where i stay everytime i go to kuching. the price is reasonable. the beds are comfy with tonnes of pillows. the bathroom is kinda sexy with the stained glass wall. the only problem with the hotel is they dont have any wifi in their rooms.

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Desmond, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

South London
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 29, 2014

We chose this hotel as they offer a very cheap pick-up from the airport.The room was ok but didn't have a window. The air conditioning leaked onto the floor and the fridge in the room didn't work. We felt it was ok for the price we paid.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear JulesbSouthLondon, First of all thank you for sharing your experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are looking into the matter at the moment (Fridge & Aircon), we are speeding up to ensure all our facilities & amenities are... More

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Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Number of rooms: 98
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak

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