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All 47 Kuching hotels

360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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360 Xpress Citycenter Kuching
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Ranked #19 of 47 Hotels in Kuching
A recent review
3 of 5 stars reviewed 1 week ago
AlexaSim Kuching, Malaysia
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109 reviews from our community

Traveler rating
    28
    44
    24
    8
    5
See reviews for
12
35
16
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Kuching, Malaysia
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Located at the city centre. Small but clean room. There is a lot of eating places around the hotel so you will not find problems searching for food. The only downside of the hotel is the noise coming from the main road (traffic) and you can hear people walking/ talking along the alleyways. Request for rooms facing the housing/ residential... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel van pickup at airport. Last minutes booking still got room for my family friend ..rates still affordable even though public holiday. I Stay for 3day 2 night. Last day can see dead cockroach in my room..what a spoil. .

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mild S, First of all I would like to extend our apologies for the unpleasant experience you've experience on your last day with us. We are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your... More

KL
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The impression of a tourist's hotel fail completely when one enters the room. This is a hotel that does have a window in all the rooms. The price one pays for it does not qualify - the room is small but the toilet is big. Another thing is the free WIFI , there is none in the room and one... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Johnnkh, First of all thank you for sharing your experience with us. We thank you for your support yet we constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Unfortunately, all rooms does not windows having the disadvantage from the building structure and we regret... More

Kuching, Malaysia
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stay 2 nights on vacation. The hotel room was clean and tidy, comfortable. The hotel is strategically location at the Golden triangle and within walking distance to Kuching Waterfront, the Sarawak Museum and also banking facilities. Airport transport is also available upon prior arrangement upon booking and check-out. For a quiet and relaxing atmosphere, request for room facing the residential... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Churrinet, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

This is the best budget hotel i had experience since u travel to Kuching. The employee of 360 xpress are well train and their attitude towards guest are 110% above! The only setback is the the washroom whreby they need some refurbishment.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Wong, First of all, being our regular guest we thank you for your feedback and experience with us. We are pleased that you've found your stay a pleasant one again and we appreciate you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

This is the place where i stay everytime i go to kuching. the price is reasonable. the beds are comfy with tonnes of pillows. the bathroom is kinda sexy with the stained glass wall. the only problem with the hotel is they dont have any wifi in their rooms.

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Desmond, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

South London
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 29, 2014

We chose this hotel as they offer a very cheap pick-up from the airport.The room was ok but didn't have a window. The air conditioning leaked onto the floor and the fridge in the room didn't work. We felt it was ok for the price we paid.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear JulesbSouthLondon, First of all thank you for sharing your experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are looking into the matter at the moment (Fridge & Aircon), we are speeding up to ensure all our facilities & amenities are... More

Brighton, United Kingdom
Top Contributor
247 reviews 247 reviews
198 hotel reviews
266 helpful votes 266 helpful votes
3 of 5 stars Reviewed May 11, 2014

It looks lovely and the room had one of the best showers I've had in ages, the problem is the aircon - 1) it doesn't work very well and 2) it stinks. We took ages to trying to work out where the damp smell was coming from and in the end pinpointed it to the aircon unit. Unfortunately the room... More

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Grant, First of all I would like to extend our apologies for the unpleasant experience you've experience and we are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your valuable feedback with my whole... More

2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 20, 2014

Hi, I understand it's a budget hotel but our room 403 was damp and had ants. I mentioned it to the first desk, they apologized and said they were starting renovations soon. The staff were friendly and the location is good. The trip advisor rating / recommendation is perhaps out of date. KK

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Kevina, Thank you for sharing your time and experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are at the moment looking in to ways & means to eliminate the said dampness & the condition of our air-con facilities which is... More

Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 25, 2014

I made reservation via online through their website and i managed to get it at low price (below RM 100) Disadvantage: No windows, no wifi (except at the lobby area), no breakfast included, towel (new) was smelly (probably it was the detergent smell) Advantages very spacious, they provide more than enough pillows, fridge, safety box, toileteries, hair dryer and heater,... More

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Aima, We appreciate your time & feedback shared with us. Thank you very much for your support. We will take note on the towels which we've shared the feedback with Housekeeping. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More

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Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak

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