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360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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360 Xpress Citycenter Kuching
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Ranked #17 of 47 Hotels in Kuching
A recent review
4 of 5 stars reviewed 2 weeks ago
suituapui Sibu, Malaysia
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sibu, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice, very clean and comfortable and very affordable - RM49.90 for a single room with a bigger than usual single bed, more like a queen and the staff is very friendly and helpful. Free use of the computers in the lobby to go online - just get the password from the receptionist and concierge. Ideal location, a short distance... More 

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear GUest, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your... More 

Penang Island, Malaysia
Level Contributor
19 reviews
14 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here for Business as it was close to my customers place. Internet was not available in rooms. Rooms were without window.No cafe. TV channels were equally bad. Staff were very friendly. Few food stalls walking distance. Personally would not recommend to anyone.

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Sanjay, First of all thank you for sharing your experience with us. Unfortunately, all our rooms are windowless due to the building structure. Nevertheless, we have taken initiative installing a virtual window on our tv channel. We will be upgrading our free internet services very soon for the confort for our in house guest usage. We constantly strive hard... More 

Petaling Jaya, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 23, 2015

A very presentable budget hotel that is a walking distance away to the heart of Kuching city. Room is clean and comfortable. For those who drives, parking is conviniently available. Food is easily accessible from the hotel.

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Sam Goh, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More 

Melbourne, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2015

Friendly service good size room. Free wifi. Located in one of Kuching's business district near Hock Lee plaza. There are two towers.We were lucky to have stayed in the newer tower. Tours can be booked at reception. It was a very enjoyable stay.

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Johor, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

Hotel Location Very Good,Within Walking Distance To Tourist Spots And There Are Many Restaurants Nearby The Hotel.Besides That,Hotel Also Provided Airport Transfer With Only RM2.99 Per Person Per Way,Even If You Are Solo Traveller...Free Wifi Just Available At The Lobby Only!

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Derrick, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More 

Kuching, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 2, 2015

The location is great. Very near to Padungan road and Topspot foodcourt. You can find a lot of f&b outlets along the Padungan road. The lobby looks great. Only the guests with room card can access the lift to go to the guestrooms. Really worth the RM109 for a deluxe twin. The room is spacious and well-lit. Most importantly, the... More 

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Briyed, Thank you very much for sharing your experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are looking into our... More 

Sarawak
Level Contributor
107 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed January 7, 2015

The rooms were pretty basic & very few of them have windows but you'll have everything you need from a comfortable queen sized bed to an en-suite to a coffee & tea set. The location is within walking distance to Chinatown, a few malls, 7 eleven, several restaurants, cafes & bars. Check out Bing Coffee & Tom's in Chinatown. The... More 

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Jarod, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Indeed, car parking is... More 

Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 25, 2014

Recently a friend booked this hotel for us. Upon arriving at hotel foyer that is impressive we went to our room on the first floor. The hotel only has two floors - ground floor and first floor with private accomodation above. The first thing we noted was smell along the passage way and upon entering the room noted that it... More 

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allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Oz10, Thank you for sharing your time and experience with us. Firstly, we apologize for the unpleasant encounter you've experience. Unfortunately, due to the physical structure all our rooms are windowless at the same time we are constantly striving hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

Im the one who used to stay at 360 xpress hotel kuching.1st of all 360 is very nice and comfort place to stay then the location was quite strategic which is near to town area. But one of your staff was making me dissapointed at all. I understand that this few days your system is problem and you guys have... More 

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Darwin, Thank you for sharing your time and experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We had identify the staff concern and counselling was given accordingly. Our sincerest apologies for the downfall encountered and we are taking steps to prevent... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

Hi Management and staff of 360 I had an urgent flight to Kuching and landed early with my flight from KL and i needed to check in early too, to be exact 8am. The Manager advised me on his day off that he will personally help me get the booking done. I arrived at the hotel and everything was done... More 

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Tam, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More 

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