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All 42 Kuching hotels

360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Hotel amenities
360 Xpress Citycenter Kuching

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69%
Ranked #10 of 42 hotels in Kuching
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Aima_K Kota Kinabalu, Malaysia
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98 people have reviewed this hotel

Traveler rating
    27
    41
    20
    6
    4
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11
29
16
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Kota Kinabalu, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I made reservation via online through their website and i managed to get it at low price (below RM 100) Disadvantage: No windows, no wifi (except at the lobby area), no breakfast included, towel (new) was smelly (probably it was the detergent smell) Advantages very spacious, they provide more than enough pillows, fridge, safety box, toileteries, hair dryer and heater,... More

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Aima, We appreciate your time & feedback shared with us. Thank you very much for your support. We will take note on the towels which we've shared the feedback with Housekeeping. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More

Penang, Pulau Pinang, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Pro: Best shower i ever have amongst hotel, nice bed, big family deluxe room, excellent front desk services, with pick up and drop from airport service and near to Kuching attraction area. Con: Didn’t vacuum floor and throw rubbish after room services, didn’t provide shower cap, smutch bed sheet, a lot of mosquitoes in room and obsolete equipment. Overall, nice... More

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ching, First of all thank you for sharing your time & feedback with us. We are pleased that you've enjoyed our in room facilities and services rendered to you during your stay with us. I had shared and highlighted your comments on the cleanliness and expectation of the room with my team and we apologize for the negative outcome... More

Kuching, Malaysia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 25, 2014

360 Xpress hotel is located near one of the vibrant area in the city. It is a few minutes walk to many night spots where the happenibgs are. At around USD40.00 per night it is one of the cheapest accomadation of it kind. Good for those travelling with light wallet.

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Andy, We appreciate your time & feedback shared with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2014

Great city center hotel at a great price. The staff are very helpful and offer all the trips that the 'big' hotels do, but at a cheaper price! Wifi is in the lobby only. The rooms are clean and big enough. A good choice of local food places nearby.

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AjGray, First of all thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again... More

Alor Setar, Malaysia
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 2, 2014

I booked the room online and stayed here for 2 nights. A good place to stay in Kuching. Near to the waterfront..about 10 minutes walk only. The room was clean and good. Staffs were very friendly and helpful. They can improve on having a wifi in the rooms instead of only in the lobby.

Was this review helpful? Yes 4
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Shahrul, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you... More

Penang Island, Malaysia
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2013

Room was really nice (especially the hot shower) - had no windows, but that was fine. Beds are comfy. Staff was super helpful with everything (planing trips and providing transportation to airport and semenggoh). Especially Abu is such a great person to ask for travel advice! Thank you. The hotel is super close to the center - 5 minutes walking... More

Was this review helpful? Yes 8
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ezzl, Thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More

Miri, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

I have stayed at this hotel three times now, and have been so completely satisfied with the service and rooms that I finally decided to give it a review. It is a budget hotel but the decor and cleanliness of the rooms is 4+ star. The staff are always so cheerful and helpful, although it was a month since my... More

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Keith, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind... More

Kuala Lumpur
1 review
2 of 5 stars Reviewed October 18, 2013

This is my third time using 360 Express. Maintenance and cleanliness levels are deteriorating. Was given a single, tiny room. Noise level from road and some faulty, noisy air con compressor that comes on and off at intervals kept me awake all night. Sheets look clean but have a musty smell..was itching throughout. Room 604 highly not recommended if you... More

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Siew, First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. We are disappointed to received your dissatisfaction on the un-prevented noise pollution, It is our sincere desire to continuously strive and deliver the best possible service and comfort to every guest who chooses us here at 360 Xpress.... More

Kota Kinabalu, Malaysia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 8, 2013

Overall I give this hotel a 3 1/2 star. Location of the hotel is very good and within walking distance to the old Kuching city. It has gone through a general renovation although the carpet on the corridors leading to the rooms were filthy when I was last there. All the rooms do not have windows and best suited to... More

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear BillyS3, Thank you for sharing your time and experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We will definitely look in... More

Kuala Lumpur
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2013

Arrived yesterday and staying on a few more days. Many have said negative things about this place but in my opinion, it has been good value for the price Basic room that is clean and though there is no window, you can check on what the weather is outside by tuning in to the CCTV camera outside, on your room... More

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear A_Murugesu, First of all thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again... More

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Additional Information about 360 Xpress Citycenter Kuching

Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Hotel
360 Xpress Citycenter Kuching Sarawak
Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#2 Best Value Hotel in Kuching
Price Range (Based on Average Rates): $
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