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All 46 Kuching hotels

360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
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360 Xpress Citycenter Kuching
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66%
Ranked #16 of 46 hotels in Kuching
A recent review
4 of 5 stars reviewed 2 days ago
ShawnWong
  • Overview
  • Reviews (104)
  • Photos (15)
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  • Room tips (16)
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104 people have reviewed this hotel

Traveler rating
    27
    43
    22
    7
    5
See reviews for
11
32
16
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is the best budget hotel i had experience since u travel to Kuching. The employee of 360 xpress are well train and their attitude towards guest are 110% above! The only setback is the the washroom whreby they need some refurbishment.

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Wong, First of all, being our regular guest we thank you for your feedback and experience with us. We are pleased that you've found your stay a pleasant one again and we appreciate you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is the place where i stay everytime i go to kuching. the price is reasonable. the beds are comfy with tonnes of pillows. the bathroom is kinda sexy with the stained glass wall. the only problem with the hotel is they dont have any wifi in their rooms.

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Desmond, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one again with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank... More

South London
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel as they offer a very cheap pick-up from the airport.The room was ok but didn't have a window. The air conditioning leaked onto the floor and the fridge in the room didn't work. We felt it was ok for the price we paid.

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear JulesbSouthLondon, First of all thank you for sharing your experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are looking into the matter at the moment (Fridge & Aircon), we are speeding up to ensure all our facilities & amenities are... More

Brighton, United Kingdom
Top Contributor
229 reviews 229 reviews
193 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed May 11, 2014

It looks lovely and the room had one of the best showers I've had in ages, the problem is the aircon - 1) it doesn't work very well and 2) it stinks. We took ages to trying to work out where the damp smell was coming from and in the end pinpointed it to the aircon unit. Unfortunately the room... More

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Grant, First of all I would like to extend our apologies for the unpleasant experience you've experience and we are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your valuable feedback with my whole... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 20, 2014

Hi, I understand it's a budget hotel but our room 403 was damp and had ants. I mentioned it to the first desk, they apologized and said they were starting renovations soon. The staff were friendly and the location is good. The trip advisor rating / recommendation is perhaps out of date. KK

Was this review helpful? Yes 1
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Kevina, Thank you for sharing your time and experience with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We are at the moment looking in to ways & means to eliminate the said dampness & the condition of our air-con facilities which is... More

Kota Kinabalu, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 25, 2014

I made reservation via online through their website and i managed to get it at low price (below RM 100) Disadvantage: No windows, no wifi (except at the lobby area), no breakfast included, towel (new) was smelly (probably it was the detergent smell) Advantages very spacious, they provide more than enough pillows, fridge, safety box, toileteries, hair dryer and heater,... More

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Aima, We appreciate your time & feedback shared with us. Thank you very much for your support. We will take note on the towels which we've shared the feedback with Housekeeping. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for... More

Penang, Pulau Pinang, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2014

Pro: Best shower i ever have amongst hotel, nice bed, big family deluxe room, excellent front desk services, with pick up and drop from airport service and near to Kuching attraction area. Con: Didn’t vacuum floor and throw rubbish after room services, didn’t provide shower cap, smutch bed sheet, a lot of mosquitoes in room and obsolete equipment. Overall, nice... More

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Ching, First of all thank you for sharing your time & feedback with us. We are pleased that you've enjoyed our in room facilities and services rendered to you during your stay with us. I had shared and highlighted your comments on the cleanliness and expectation of the room with my team and we apologize for the negative outcome... More

Kuching, Malaysia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 25, 2014

360 Xpress hotel is located near one of the vibrant area in the city. It is a few minutes walk to many night spots where the happenibgs are. At around USD40.00 per night it is one of the cheapest accomadation of it kind. Good for those travelling with light wallet.

Was this review helpful? Yes
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Andy, We appreciate your time & feedback shared with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2014

Great city center hotel at a great price. The staff are very helpful and offer all the trips that the 'big' hotels do, but at a cheaper price! Wifi is in the lobby only. The rooms are clean and big enough. A good choice of local food places nearby.

Was this review helpful? Yes 2
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AjGray, First of all thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again... More

Alor Setar, Malaysia
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2014

I booked the room online and stayed here for 2 nights. A good place to stay in Kuching. Near to the waterfront..about 10 minutes walk only. The room was clean and good. Staffs were very friendly and helpful. They can improve on having a wifi in the rooms instead of only in the lobby.

Was this review helpful? Yes 4
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Shahrul, First of all thank you for sharing your experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you... More

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Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style
#3 Best Value Hotel in Kuching
Number of rooms
98

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