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Grand Margherita Hotel

4.0 of 5 Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
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Grand Margherita Hotel
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322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Very strategic place hotel. Warm and helpful staff. The room is big and also for twin bed size. The breakfast has so many choices. One thing that I love the most is the river view. Near with the shopping mall and point of interest. You may take a picture at the cat statue in front of the hotel.

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Upon arrival we was given 2 twin bed & Riverview as per our request. But since my mum still sick and can't take bath in bathtub,my dad asking 5th floor lady in charge to find other room that no bathtub only normal shower because my mum using wheel chairs. Finally she offer suite room which is my mum really comfortable... More 

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Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for three nights. Cons: 1) Check in took a ridiculously long time eventough online booking and payment has been made. Had to wait in the crowded lobby as there were many people from some corporate organization / association. 2) The room looks old. Eventough I booked and paid for a room with the riverside view, I was said... More 

Was this review helpful? Yes 1
Puchong, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Unacceptable! Our room booking was given to someone else. We have booked quite early through the internet and my husband called the hotel personally to confirm the booking.We were pleased that we were given our room the second day.However, as we entered the room we saw stains on both beds and the comforter cover. Housekeeping came quite swift to change... More 

Was this review helpful? Yes 1
Shah Alam, Malaysia
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, shopping mall with walking distance. But it gets dark around 7pm, although it is still early but feeling like deserted place at 9pm walking back to hotel from malls. Good can use the facilities but didn't have time.

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear hsswu Thank you for your review and for staying with us at the Grand Margherita Hotel. We could not agree more with you on how it gets dark despite it being around 7pm as we are in 'landas' (monsoon) season. Sometimes it pours for the whole day. We look forward to welcoming you back again and if you have... More 

Bungendore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Located in the centre of the city this hotel is right on the river. We are on the 5th floor with access to the Executive Lounge. While the rooms where we stayed were comfortable only half of the hotel has been refurbished with the rest to be done in 2015.

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Claire G Thank you for your review and for staying with us at the Grand Margherita Hotel and we look forward to welcoming you back. Do book directly with us the next time around and take advantage of our Best Price Guarantee which comes with added perks. Should you have any enquiries, do not hesitate to contact us at... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

After the first day of our stay we only got 2 big towels and later only 1 to share aftrr compling we finaly got a 2nd towel but it was so stained we didn't use it. The room telephone also did not work. It wasn't fixed during our stay and we didn't get any feedback on it during our stay.... More 

Was this review helpful? Yes 1
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Hi Mirr_i_am1969 Thank you for taking your time to share your stay experience with us. We would like to apologise for a less-than-perfect stay and would like to make it up to you. We hope you will stay with us again and we look forward to welcoming you back. For unbeatable rates, book directly with us and enjoy our Best... More 

Shepparton, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived early and could not get into our room we were really tied and our room was made available not one second earlier than the official book in time. We were offered another room which had been supposedly recently updated, for a bigger cost of course. Our room was really in need of a complete revamp. carpets were very... More 

Was this review helpful? Yes 1
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Hi Lesley P Thank you staying with us and for sharing your stay experience. We would like to apologise for the less-than-perfect stay and we will make it up to you the next time around. We have shared your invaluable feedback with our team for service improvements and we look forward to having you and your friends stay with us... More 

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2014

We stayed at the Grand Margherita whilst at a wedding of some friends. there were 4 of us (2 adults and 2 children) and we took a twin room. There was sufficient space for the kids and us to share, which saved us paying for two rooms. The breakfast was not bad, some thing could have been better and some... More 

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Richard_In_SIngap0re Thank you for your review and for staying with us at the Grand Margherita Hotel. It gives us a warm and fuzzy feeling knowing that you and your family have had a comfortable stay. Kuching is a great place for a relaxing getaway. Do book directly with us the next time around and take advantage of our Best... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2014

I should stay 4 nights in this hotel but I left after 3 nights, when the celling in the corridor almost felt on my head. First I had to wait more than half an hour at the reception to get my room, then the room was in a really bad condition. Very humid and smelly, aircon remote broken, blood on... More 

Was this review helpful? Yes 2
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Additional Information about Grand Margherita Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Margherita Hotel 4*
Number of rooms: 288
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Also Known As:
Grand Margherita Hotel Kuching, Sarawak
Hotel Style:
#5 Luxury Hotel in Kuching

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