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Grand Margherita Hotel

Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
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Grand Margherita Hotel
Grand Margherita Hotel
Grand Margherita Hotel
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At a glance

59%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
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Grand Margherita Hotel
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    375 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (103)
    Date | Rating
    • Arabic first
    • Chinese (Simplified) first
    • Danish first
    • Dutch first
    • English first
    • French first
    • German first
    • Indonesian first
    • Italian first
    • Japanese first
    • Polish first
    • Russian first
    • Swedish first
    • Any
    English first
    • All months
      (375)
    • Mar-May only
      (97)
    • Jun-Aug only
      (129)
    • Sep-Nov only
      (86)
    • Dec-Feb only
      (63)
    All months
    London, England, United Kingdom
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    Hotel is in a good location- on the water promenade and we had a room with a view of the river, which was nice. The room was very dated and the carpet, headboard etc. had stains including iron burns on the bag rest. The sheets and towels smelled clean but were also stained. The worst experience was breakfast on our... More 

    Was this review helpful? Yes
    1 of 5 stars Reviewed 2 weeks ago

    We saw this hotel online and the pictures portrayed a positive impression so we decided to book it for 4 nights. BIG MISTAKE. First, there was no proper bellboy service to receive our bags, next we noticed the small, dingy looking swimming pool right outside which inspired in Us, no desire to swim. Next we were hit by the wet,... More 

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear valued guest, Thank you for taking the time to write us a review. We apologize for the poor experience you had whilst staying with us. We have shared your feedback with the team. This will encourage us as a team to provide a better experience for all our future guests. Please do come back and visit us again soon... More 

    Travelers are raving about these Kuching hotels

    Kuching, Sarawak, Malaysia
    Level Contributor
    16 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    we book a few rooms there for my sister wedding in June. i was so surprised that they do not have wedding room rate for the guest and they charge normal price. my sister wedding was like 40 tables and they cant fork out some discount for the room rate -_-. food wise, it was very good during the dinner,... More 

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued guest, Thank you for taking the time to write us a review. We apologize for the lighting and air-conditioning during the wedding dinner and we apologize for the less-than-perfect stay with us. We have shared your feedback with the team. Thank you once again for your review and this will encourage us as a team to provide a... More 

    Kuala Lumpur, Malaysia
    Level Contributor
    11 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed 5 weeks ago

    The room is big and the wifi is pretty good in the room for my laptop. They have a choice of pillow that you can select eg: soft, feather and etc which very sweet for me because I personally do like pillow which too soft. The Breakfast is good, the room temperature in the room is fine and comfortable. Near... More 

    Was this review helpful? Yes 2
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued guest, Thank you for your kind review. We are glad that you enjoyed your stay with us and overall enjoyed Kuching. We are looking forward for your next visit! Please do come back and visit us again soon! Do book directly with us for the best room rates with added perks, should there be any question, please do... More 

    Liverpool, United Kingdom
    Level Contributor
    9 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed June 29, 2015

    The room itself was average, it had a safety deposit box, air conditioning and was spacious enough for our requirements. It was clean and in a fairly good location. The breakfast was good and had a good selection and friendly staff. The staff on reception were not very welcoming and when we asked to extend our stay we were told... More 

    Was this review helpful? Yes 1
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear valued guest, Thank you for taking the time to write us a review. We apologize for any inconvenience caused whilst staying with us and have shared your feedback with the team. We are glad that you enjoyed the food in our chinese restaurant and enjoyed your trip here in Kuching. Thank you once again for your review and this... More 

    Davao City
    Level Contributor
    244 reviews
    36 hotel reviews
    common_n_hotel_reviews_1bd8 126 helpful votes
    4 of 5 stars Reviewed June 25, 2015

    Top of my list why I enjoyed my stay here is the hotel's strategic location. It's right beside the waterfront, thus I enjoyed an early evening walk there, and it's right in the city's business district where you can find malls and restaurants. While their rooms are basic, it was comfortable, clean and cozy. Breakfast was good - had a... More 

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued Guest, Thank you so much for taking the time to write us a review. We are glad that you enjoyed your stay with us and we hope that you enjoyed our local food! We are looking forward for your next visit. Please come back and visit us again soon! Do book directly with us for the best room... More 

    Level Contributor
    71 reviews
    65 hotel reviews
    common_n_hotel_reviews_1bd8 89 helpful votes
    2 of 5 stars Reviewed June 21, 2015

    I was at this hotel for 3 nights it left me with a sour taste in the mouth. The rooms are old. I got a room in Level 9. Apparently, some floors in this hotel have newly renovated rooms and some are not. The carpets smelled wet. If you are to stay here, make sure you get a new room.

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued Guest, Thank you for taking the time to write us a review. We apologized for the less-than-expected stay with us. We will be doing a renovation soon and expected to finish sometime in 2016. We apologized once again for the poor experience you had whilst staying with us. Please do come back and visit us again soon and... More 

    Norwich, England, United Kingdom
    Level Contributor
    27 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed June 15, 2015

    Location is excellent, if that's a priority for you then look no further. The reception area is very modern and quite striking, staff very helpful and friendly. The rooms, are very average. Indeed if you're in the bit of the hotel that's not been upgraded it feels like you've stepped back to the 80s! My room was very clean, but... More 

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued guest, Thank you so much for taking the time to write us a review. We are glad that you enjoyed your stay with us and enjoyed the food in our hotel. Thank you once again for writing us a kind review and this will encourage us as a team to provide all guests a better experience in near... More 

    Arnhem, Gelderland, Netherlands
    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed June 12, 2015

    Had a wonderful stay. Breakfast is very extensive. Concierge is very helpful. Had our luggage in safekeeping while on a field trip for 2 days at no surcharge. Nice beds en pillows. Had 2 rooms over 3 days and both very clean. There is some noise from the streets but this dissimates over the evening.

    Was this review helpful? Yes
    Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

    Dear Valued Guest, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay with us. We hope that you will come and visit us again soon. Thank you once again for your feedback and this will encourage us to provide a better experience for all our guests. Do book directly with... More 

    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed June 10, 2015

    Overall the hotel is good, couldn't ask for more in Kuching. However the hotel card was denied for entry for a few times, almost everyday and I have to exchange it at the receptionist. The bell boy was wonderful, extremely helpful and friendly. Another thing is I don't understand why when I have an extension night, they asked me to... More 

    Was this review helpful? Yes
    Questions? Get answers from hotel staff and past guests. Ask a question

    202 photos of this hotel

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