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Grand Margherita Hotel

Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
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Grand Margherita Hotel
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Grand Margherita Hotel
Grand Margherita Hotel
Grand Margherita Hotel
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349 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed with my 3 young kids , a friend and her daughter here for a weding in Hilton which is a walking distance from Magherita. We took the connecting rooms and added 1 extra bed. The room is small and old but good enough to spend the night. The kids enjoyed the pool while the Mommies enjoyed sightseeing and... More 

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Stopped by to have an afternoon drink by the water. We did not ask the price of the beers we ordered, more fool us, we were quite taken aback when we received the bill. Two Tiger beers cost 55 MYR. I just checked the room rate, on one website I could have stayed the night for the cost of less... More 

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Subang Jaya, Malaysia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The day I checked in was coincidentally the AIFFA event. I had to make a few rounds because the front lobby area was all blocked and eventually I had to enter from the back door. Fortunately a bellboy helped me with the luggages. The room is fine. Not exactly that classy but nevertheless its cosy. Some pest issues though. Found... More 

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Subang Jaya, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed for one night during a business trip and found that the room was very old has the stale smell. The bathroom door had fungus type growth on it and carpet / pillow / bed sheets also were smelling rather stale. I stayed in twin sharing room and found that the single bed was big and comfy but the... More 

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Charlene_GmhRmh, Public Relations Officer at Grand Margherita Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write us a review. We are sorry about your poor experience during your stay in one of the rooms in our hotel. We are going to be doing a renovation from May onwards. Thank you again for your review and it will encourage us to work as a team... More 

Malaysi
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Nobody was on duty at towels counter. Went to front desk. Waited for 30 minutes but no towels. Asked to wait for another 5 minutes. STILL NO TOWELS. Happens not once but for 2 consecutive days. Worst experience

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Charlene_GmhRmh, Public Relations officer at Grand Margherita Hotel, responded to this review

Dear guest, Thank you so much for taking the time to write us a review. We value your feedback to encourage us as a team to strive better and make sure that all guest have the best experience. We are truly sorry that you had a poor experience with us. We will look into this matter. Sorry and thank you... More 

Kuala Lumpur
Top Contributor
62 reviews 62 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at the now Grand Margherita Hotel Kuching since it used to be the Holiday Villa over a period of fifteen odd years and truth be told there really hasn't been that much change in the switch of managements. Rooms remain comfortable albeit with ongoing upgrades to stay normal were and tear. The establishment is divided into the old... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Nice view facing the river, clean room and comfortable beds, convenient to get taxi and walking distance to the riverfront. Also good choices of food for breakfast. Beside that, the staffs are friendly.

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Charlene_GmhRmh, Public Relation Officer at Grand Margherita Hotel, responded to this review

Dear Guest, Thank you very much for taking your time to write us a review and thank you for your kind words. We are glad that you enjoyed your stay with us. Please do come and visit us again soon! Do book directly with us for the best rates available with added perks. Should there be any questions, do not... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Grand Margherita during our business trip. The rooms were large and clean though little dated. We have requested for non-smoking rooms, high floor and we're glad that the staff was pleased to attend our requests. The breakfast was not bad though the choices weren't that much, something could have been better. They also served the layered... More 

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gmhkch, Public Relations Officer at Grand Margherita Hotel, responded to this review

Dear Guest, We are very pleased to receive your kind review. We are glad that you enjoyed your stay with us!! Thank you for your comments to encourage us work as a team to make sure that you will have a better experience on your next visit! Do book directly with us on your next visit for the best room... More 

1 review
4 of 5 stars Reviewed March 18, 2015

Stayed at Grand Margherita for 3 nights with my friend. Very convenient for foods, shopping and others. Staff was friendly and helpful. You may request the room with a riverview. The scenery is awesome. Just a walking distance to the most popular seafood centre Top Spot. Banking area is just around the corner. You can walk along the waterfront and... More 

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gmhkch, Public Relations Officer at Grand Margherita Hotel, responded to this review

Dear Zaliza Z, Thank you for your kinds words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. We will take your comments for further encouragement within the team to ensure personal service and a warm welcome for your next visit. Do book your next stay... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

I used to stay at this hotel twice a year, during Regatta and New Year. I have stayed in both the non-renovated and renovated room. I have no complains for its renovated room because everything is polished and new, the decoration style is modern and clean. As for the non-renovated room, one can easily tell that it needs major improvements... More 

Was this review helpful? Yes 2
Charlene_GmhRmh, Public Relations Officer at Grand Margherita Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments. We will be doing a renovation from May on wards. So sorry that you have a bad experience during your stay with us and this will encourage us in this hotel to work as... More 

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