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All 42 Kuching hotels

Grand Margherita Hotel

4.0 of 5
Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
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68%
Ranked #9 of 42 hotels in Kuching
Most recent review
4 of 5 stars Reviewed June 15, 2013
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185 reviews from our community

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Traveler rating
    44
    75
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Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 15, 2013 NEW via mobile

I stayed here for four nights and could find nothing faulty. I had a lovely room with a fine view of the river. The food was good for breakfast and in the Chinese restaurant. The bar has a nightly band who are a cut above the usual hotel cover bands - they can really rock! It is expensive particularly the... More

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
June 16, 2013

Dear Dsartcelt Thank you for your review and recommendation! Rest assured, we have shared your invaluable feedback with the relevant departments for continuous service and product improvement. To ensure you get unbeatable rates the next time around, do check out our Best Price Guarantee. If we can be of assistance in any way, please do not hesitate to let us... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2013 NEW via mobile

great breakfast. room not worth the price though. get one facing river, ours was facing road and was very noisy as you could easily hear all the traffic,not something I would expect from this type of hotel. bathroom could do with a good clean and our sheets had marks on them. bed was comfortable and there is Wi-Fi available from... More

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
June 16, 2013

Dear supergibby Thank you for taking your time to let us know how we can always improve. We apologise for a less than perfect stay and have shared your invaluable feedback with our team. We look forward to having you back again, and we'll make it up to you. To ensure you get unbeatable rates the next time around, do... More

Top Contributor
112 reviews 112 reviews
103 hotel reviews
Reviews in 56 cities Reviews in 56 cities
237 helpful votes 237 helpful votes
2 of 5 stars Reviewed June 11, 2013

I stayed 2 nights at this hotel recently. The room was dated, poorly maintained and generally in an appalling state. The room was, at best, reflective of a 3 star hotel, although the room rates are of a 4 star hotel. I will never stay at this hotel again, particularly since there are so many other options in Kuching which... More

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See 2 more reviews by dbasha for Kuching
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
June 16, 2013

Dear dbasha Thank you for taking your time to let us know how we can improve. Rest assured your invaluable feedback has been shared with our team for continuous service and product improvement. We hope that you will stay with us again. To ensure you get unbeatable rates the next time around, do check out our Best Price Guarantee. If... More

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Top Contributor
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35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 7, 2013

I was initiallly given an old room - the carpet was worn out, stained and smelly. I immediately requested for a change and was given a newly renovated room. This was clean. Overall a comfortable stay with excellent room wi-fi.

Was this review helpful? Yes
See 2 more reviews by ibnibatutta for Kuching
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
June 10, 2013

Dear ibnibatutta Thank you for your review and recommendation. We are pleased that you have had a comfortable stay with us, and we look forward to having you back again. Rest assured, we have shared your invaluable feedback with the relevant departments for continuous service improvement. To ensure you get unbeatable rates the next time around, do check out our... More

Kuah, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 7, 2013

we was given studio room connecting with executive deluxe room at the conner,suprised room was nice and beautiful view.staff very friendly always smile with cute dimple.really care about our children.breakfast was good..not much comment but the staff Rebecca make our stay more memorable in Kuching...

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
June 10, 2013

Dear saliha_dedong Thank you for your review and recommendation! We are pleased that you and your family have had a great stay with us, and we look forward to having you back again. As part of our continuous service improvement initiative, we have shared your invaluable feedback with all relevant departments and with Rebecca! She sends her warmest regards. To... More

Kuala Lumpur
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2013

It was a pleasant experience staying at here, the room was very nice, better than I had imagined. The river view was breath taking! The complimentary buffet breakfast was good n more than adequate. However the free wifi in the room needs a lot of resetting on my iPad before I could use it. Called the customer service and they... More

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See 3 more reviews by KualaLumpurTerence for Kuching
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
May 30, 2013

Dear KualaLumpurTerence Thank you for your review and recommendation. We are pleased that you have enjoyed your stay with us, and we look forward to having you back again. We would also like to apologise for the delay encountered in assisting to reset your iPad. Rest assured, your invaluable feedback has been shared with our team for continuous service improvement.... More

Penang Island, Malaysia
1 review
5 of 5 stars Reviewed May 27, 2013

Since Holday Inn (2007), I have been staying at Hotel Grand Margherita and I enjoyed every moment here. Most of the rime I stayed on the Executive and enjoy it great services including the friendly staff (my little sis Rebecca). They make me feel at home whenever I have to work for a long period of time in Kuching. The... More

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
May 30, 2013

Dear Norzahizan I Thank you for your review and recommendation. We are pleased that you have had a great stay with us, and it is an honour for us to be your second home! Rest assured, we have shared your review with our team, and also with Rebecca and Rodney, for continuous service improvement. To ensure you get unbeatable rates... More

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 26, 2013

First impression at check in was that smiles at the front desk seem to be lacking. Though not impolite, questions were curtly responded to, and throughout my stay, this seems to be the norm, with the exception of 2 gentlemen at the concierge desk who were more amiable. As have been voiced by some others, the sound proofing of the... More

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See 2 more reviews by Just_my_views for Kuching
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
May 27, 2013

Dear Just_my_views Thank you for taking your time to let us know how we can always improve. We apologise for a less-than-perfect stay with your family, and have shared your invaluable feedback with the relevant department for service improvement. We hope you will stay with us again perhaps for the Rainforest World Music Festival or for Ramadhan, and we'll make... More

Kuching
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 21, 2013

The hotel has been refurbished and that was a pleasant surprise as it was getting quite tired looking. The suite we stayed in was fresh and modern. The selection of breakfast at the club level lounge was a bit sad, but the view was nice. The coffee house service is very poor. The kitchen takes forever to produce anything even... More

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MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
May 23, 2013

Dear BorneoView Thank you for taking your time to let us know how we can always improve. We apologise for a less-than-perfect stay and have shared your invaluable feedback with the relevant department for service improvement. We hope you will stay with us again perhaps for Gawai or the coming school holidays, and we'll make it up to you. To... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 18, 2013

This is a great hotel - make sure you get a room overlooking the river. Nice big pool as well. Walking distance to most sights in Kuching. Staff are very helpful. Great breakfast included with lots of choices. Would highly recommend this hotel.

Was this review helpful? Yes
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review
May 20, 2013

Dear easytotravel, Thank you for your review and recommendation. We are pleased that you have had a great stay with us, and we look forward to having you back again. To ensure you get unbeatable rates the next time around, do check out our Best Price Guarantee. If we can be of assistance in any way, please do not hesitate... More

 
 
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Additional Information about Grand Margherita Hotel

Also Known As:
Grand Margherita Hotel Kuching, Sarawak
Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Phone Number:
Region: Malaysia > Sarawak > Kuching
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Kuching
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. ... more   less 
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