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All 47 Kuching hotels

Pullman Kuching

5.0 of 5 Hotel   |   No. 1A, Jalan Mathies, Kuching 93100, Malaysia
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Pullman Kuching
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85%
Ranked #3 of 47 hotels in Kuching
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
JJ2b Singapore, Singapore
  • Overview
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1,137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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English first
Singapore, Singapore
Contributor
20 reviews 20 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our pick up from the aiport was a great introduction our driver was friendly, timely and informative. We also met the general manager who was often present in the bar / reception meeting and greeting the guests. He was very keen to maintain customer service. The doorman Nicholas deserves a special mention as he suggested a taxi when we had... More

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Ukiah, California
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms great with amazing city view through wall to wall window. .. but minor niggles like having to call reception every day (and sometimes then go in person) to get the 500 mb free wifi reset which is supposed to happen daily. This occurred in 3 out of the 5 rooms our group occupied. Went for the Sunday morning dim... More

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Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Of the 2 Pullman hotels I've stayed in, I can say for certain that the Kuching one is in need of more improvement in terms of services of the staff and the amenities (if wifi counts as an amenity). Firstly, the hotel itself looks great. It's exterior is modern and chic, just like what you'd expect from Pullman. However, that's... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear MsChipper, May I begin by thanking you for taking the time to write a review on Tripadvisor concerning your previous stay with us. Your feedback is very important to us in order to improve and enhance our services for all guests staying at Pullman Kuching. Thank you for informing us about your unpleasant experiences, from the moment you checks... More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were happy with the front desk service. The staff were efficient and friendly. We booked 4 rooms. All the rooms were big and clean. There is wi-fi in the rooms. It is located near the famous roof top seafood restaurants / foodcourt. The food is good and affordable.

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear HPJSingapore, We sincerely appreciate you taking the time to send us your feedback. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pullman Kuching is renowned. On behalf of the all the staff and management of Pullman Kuching, we would like to thank you... More

New Norfolk, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Pullman Kuching is a fantastic hotel in the middle of town. The rooms are very comfortable, and live up to the comfort of Pullman Melbourne, the only other one I have stayed at. A couple of points though, the mini bar was not there! and the wardrobe had a lot of dust in it, not sure if that has... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr Michael M, We would like to thank you for choosing Pullman Kuching as your accommodation choice during your recent visit to Kuching, Sarawak and it is such a pleasure to hear positive feedback regarding your stay. Please accept my sincerest apologies on falling short on some of our services, particularly on the dust in the wardrobe. I will... More

Faro, Portugal
Top Contributor
52 reviews 52 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I´ve stayed in this hotel more than a year ago. And I must say - I still remember stunning view from panoramic window in our room and watching lightning strikes! So hot outside and so relaxingly chill inside of the hotel. Marvellous!

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Olga G, Thank you for your kind review on Tripadvisor and thank you for staying with us again after your first visit a year back. We appreciate so much your kind support towards Pullman Kuching and we would love to have you as our regular guest here. Your comments is of great value to us and I shall... More

Copenhagen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

lovely hotel with good location. would like to commend housekeeping department for their fast action in delivering guests requests even though some requests were made very late at night. will stay here again!

Was this review helpful? Yes 1
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Joy L, May I begin by thanking you for your kind review on Tripadvisor for Pullman Kuching. It is such a pleasure to hear that you had enjoyed your stay with us. Your comments inspire us to strive harder in servicing our guests and we have worked really hard to maintain the level of service so that our... More

Langkawi, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms are good with comfortable beds. Room service is good & the staff very polite & helpful. The buffet breakfast has a nice spread, though dishes are mostly repeated everyday. Ordering food at the bar takes a very long time to come .The confectionary & tea section is nice.

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Sukeerti, Thank you for your review on Tripadvisor on your previous stay with us at Pullman Kuching and it is such a pleasure to hear that you had enjoyed your stay with us. We will definitely look into improving on the selection of our Buffet Breakfast so that we would be able to offer a wide variety for... More

Mumbai (Bombay), India
Top Contributor
138 reviews 138 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite good in most respects. The room is comfortable, the pool is great, the breakfast buffet was good and it is centrally located. But like their wi-fi, the staff are quite distant and don't connect well. In our entire trip, this was the only place where there were no bright smiles, happy greetings and ready help. You... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Kaalika, We sincerely appreciate you taking the time to review Pullman Kuching on Tripadvisor and your feedback is very important to us. It is through feedback such as yours that we are able to maintain and improve the quality of service that we render to our guests. I have taken notice on your concern about the "Missing Warmth" from... More

Kamala, Thailand
Top Contributor
78 reviews 78 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a comfortable, well-run hotel located in the center of town. The good: - the rooms are spacious, comfortable and very well equipped (they even had yoga mats and dumbbells!) - nice pool - friendly, efficient service - excellent buffet breakfast Not so good: - poor wifi in the room - amateurish service in the main bar

Was this review helpful? Yes
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Tamvong, Thank you for your kind review on Tripadvisor for Pullman Kuching. We are glad that you enjoyed your stay previously and we would love to have you as our regular guest at Pullman Kuching. Please accept my sincerest apologies on the poor WiFi connectivity in your room and the level of service at the bar that was not... More

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Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Kuching 5*
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

517 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Kuching #1 Family Hotel in Kuching #1 Luxury Hotel in Kuching #3 Romantic Hotel in Kuching #3 Business Hotel in Kuching
Hotel Class
Official Description (provided by the hotel)
Pullman Kuching is the newest addition to the 5-stars international brand in the city. Located in the heart of Kuching on top of the hill at Jalan Mathies, Pullman Kuching offers astonishing panoramic view of the city and the Sarawak River. The hotel is adjacent to a two storey city life-style shopping centre “Hills Shopping Mall” and within walking distance to commercial centre and city attractions. ... more   less 
Number of rooms
389

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