We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Kuching hotels

Pullman Kuching

5.0 of 5 Hotel   |   No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Hotel amenities
Save Saved
You added Pullman Kuching to your Saves list
Pullman Kuching
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
85%
Ranked #3 of 47 hotels in Kuching
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mae1409 Petaling Jaya
  • Overview
  • Reviews (1,169)
  • Photos (540)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (228)
  • Location
  • More
true
Write a Review

1,169 people have reviewed this hotel

Traveler rating
    524
    476
    120
    27
    22
See reviews for
261
400
114
206
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Petaling Jaya
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked a deluxe king non-smoking and was checked into a very smoky one. Not a great way to start I have to say. (Never mind that there was no bell service. I understand that sometimes there maybe a shortage of staff.) After a couple of calls to reception, we were finally given a room change. Thankfully this time no smoky... More

Was this review helpful? Yes
Kajang, Negeri Sembilan, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's a new hotel compared to next door Hilton so the amenities are in better condition. Morning buffet is okay, nothing fancy though. Hilton next door is better with foods. Overall still a good hotel for your money.

Was this review helpful? Yes
Malaysia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good 1. Room is big, the biggest bath room among the hotel i have stayed. 2. Breakfast; nasi lemak, susi, laksa, kolo mee, bread, etc., all taste nice. 3. Location; within walking distance to city centre, Jalan Padungan, Jalan Abell, water front, bazzar, Carpenter street. 4. Big and nice swimming pool. 5. Staff are helpful; among them, Suzana Tan, John,... More

Was this review helpful? Yes
Leidschendam, The Netherlands
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located close to the center. We were upgraded to a higher room category and could enjoy for a very low price a fantastic stay in a huge and modern room on the 21st floor with a great view over Kuching. The pool and the fitness center are both very nice. The café in the ground floor offers... More

Was this review helpful? Yes 1
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ben445, Thank you for taking the time to review your recent stay at Pullman Kuching on Tripadvisor. It is such a pleasure to hear that you enjoyed your stay with us. We appreciate your feedback on your experience dining at our Main Restaurant and please accept heartfelt apologies on falling short on our services. If you do not mind,... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very comfortable and clean. The location seemed decent and close to almost everything we wanted to do. There is a spa close by which was lovely and well priced. The breakfast was average, but the service was great. The only let down was the tour desk. It is operated by 2 young girls who seem less than... More

Was this review helpful? Yes
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Dadoo89, Thank you for your kind review of Pullman Kuching on Tripadvisor. We are pleased to hear that you enjoyed your stay with us recently. I will pass on your comments to all of our team members, as it inspire us to strive harder in servicing our valued guests. Once again, thank you for your taking the time to... More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great location in middle of city close to the waterfront/esplanade. Very clean and modern hotel with a beautiful interior and great ambiance. Our rooms were very spacious with a picturesque city view! Everything provided and excellent customer service for guests. Staff were courteous and polite. Make sure to try the sauna/steam room. A lovely spa located within the hotel with... More

Was this review helpful? Yes 1
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear F Z, May I begin by thanking you for your kind review on Tripadvisor on your past visit at Pullman Kuching. It is such an honor to receive positive feedback from our guests and I will share it with all of our team members. We look forward to serving you again in the future and we hope to see... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Comfortable stay at the hotel. Staff was friendly and check-in and out was fast too. Room was big too as I booked the deluxe room,very spacious.All I can say is the overall experience staying in this hotel was great.

Was this review helpful? Yes 1
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr linglawrence, Thank you so much for your review on Tripadvisor for Pulman Kuching and we are pleased to hear that you enjoyed your stay with us. We would love to have you as our regular guest at Pullman Kuching and we sincerely hope to see you again on your next visit to Kuching, Sarawak. Have a wonderful weekend... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

book this hotel over the internet on Accorhotels website. get good deal and surprise I was upgrade to a bigger room (Deluxe). me and friend enjoy the huge room and huge bathroom as well! Overall the service and stay is very good. Only two things the hotel have to look after is the WIFI service in the room is always... More

Was this review helpful? Yes
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Therisk I, Thank you for your review on Tripadvisor and we are glad that you enjoyed your stay in our Deluxe Room. Our IT solutions team are monitoring on guest feedback concerning to our WiFi connectivity and we are working hard to find solution to the problems. As for the card reader in the elevator, we are in the... More

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have a few observations that concur with other reviewers: lack of bellboy service (they only appear sporadically), really large rooms, pleasant service throughout, need to repeatedly re-enter password for wifi access. Now for my own comments. This is my second stay at the executive floors at Pullman Kuching. I don't see significant deterioration inside the room. I like the... More

Was this review helpful? Yes
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Derrick A, May i begin by thanking you for your review on Tripadvisor and how pleased we are to hear that you enjoyed staying at the Executive Floor. We would also like to thank you for your continuous support towards Pullman Kuching and we hope you would continue supporting us. We are most concerned with the satisfaction of our... More

Owners: What's your side of the story?
If you own or manage Pullman Kuching, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Kuching 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Travelocity, Hotels.com, Tingo, Priceline, BookingOdigeoWL, Agoda, Venere and Jetsetter so you can book your Pullman Kuching reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

540 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (500)
Viewed
Hotel & grounds (53)
Viewed
Bathroom (73)
Viewed
Room/suite (118)
Viewed
Pool/beach area (26)
Viewed
View from room (33)
Viewed
Dining (19)
Viewed
0:52
Videos (1)
Viewed
Business center/function rooms (1)
Viewed
Other (176)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (9)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuching with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Kuching #1 Luxury Hotel in Kuching #1 Family Hotel in Kuching #3 Romantic Hotel in Kuching #3 Business Hotel in Kuching
Hotel Class
Official Description (provided by the hotel)
Pullman Kuching is the newest addition to the 5-stars international brand in the city. Located in the heart of Kuching on top of the hill at Jalan Mathies, Pullman Kuching offers astonishing panoramic view of the city and the Sarawak River. The hotel is adjacent to a two storey city life-style shopping centre “Hills Shopping Mall” and within walking distance to commercial centre and city attractions. ... more   less 
Number of rooms
389

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Pullman Kuching and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Pullman Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer