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All 47 Kuching hotels

Pullman Kuching

5.0 of 5 Hotel   |   No. 1A, Jalan Mathies, Kuching 93100, Malaysia
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Ranked #3 of 47 hotels in Kuching
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
hiroyasu Tokyo
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1,175 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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Tokyo
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked deluxe twin and added an extra bed in-between so that kids are safe when dropped, which worked fine. Moring Buffet is ok and better if fruit variety is more stable. What I liked was a big bath tub and adjacent shower booth, while some shower equipment turned out not working partly, which was fine for us. Amenity is... More

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Riyadh, Saudi Arabia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a very up market hotel but in June during low season one can get a good rate for a premium hotel. The rooms are spacious and extremely comfortable. All room extras, bathrobe, slippers, iron and ironing board and hair dryer are supplied in the room, and of good quality. Swimming pool and gym are available from early hours... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mitch1963_11, Thank you for your wonderful review on Tripadvisor and we are so delighted to hear that you enjoyed your stay with us. For more updates on the best promotion and best rates for Pullman Kuching, do log on to our website at pullmanhotels.com for the latest room promotion. Once again, thank you for your review and we look... More

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

Don't know the star rating for this Pullman, but was rather disappointed with the room facilities. Hotel is easy walking distance from the riverside, on a rise allowing decent views depending on your level and direction. Staff were courteous at reception. Wifi ok but each time you leave the room you have to log in again, quite tedious if you... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear flashman974, May I begin by thanking you for your review on Tripadvisor and please accept our sincerest apologies on the service gaps during your stay with us. Any inconveniece caused is very much regretted. We are very concerned with the satisfaction of our guests and your feedback is very important to us. May I kindly ask you to send... More

London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is well located in the city and not a bad choice considering the other options but it is not up to the usual Pullman standards. The hotel reception is vast but has no character whatsoever, the staff are all rather non-caring and the rooms are large but furnished with cheap furnishings. The best part of the hotel is... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear CityTraveller45, Thank you for your review on Tripadvisor for your recent visit to Pullman Kuching. We have taken note on your comments about our Welcomers at the reception counter and will try our best to improve on the services rendered to our guests. We are very concerned with the satisfaction of our guests and your review is very important... More

Penang, Malaysia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel not connected to any great mall one would expect the Pullman to be attached to. Very long check in was taken up to my room only to witness someone sleeping in the room!!!i angrily went to reception and was given a junior suite which was awesome and beautiful and made up for the earlier mistake.overall for Kuching not sure... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr Mohammed P, Thank you for your review on Tripadvisor and we are delighted to hear that our Junior Suite is to your liking. Please accept our sincerest apologies on the service gaps during your check in recently and any inconvenience caused is very much regretted. We sincerely hope that this experience will not deter you from choosing to... More

Petaling Jaya
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a deluxe king non-smoking and was checked into a very smoky one. Not a great way to start I have to say. (Never mind that there was no bell service. I understand that sometimes there maybe a shortage of staff.) After a couple of calls to reception, we were finally given a room change. Thankfully this time no smoky... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mae1409, Thank you for your review on Tripadvisor and for choosing to stay at Pullman Kuching during your recent visit to Kuching, Sarawak. We are pleased to hear that you enjoyed your stay in the Family Room and we would like to apologies on the service gaps that you endured upon checking in into a smoking room. We are... More

Kajang, Negeri Sembilan, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a new hotel compared to next door Hilton so the amenities are in better condition. Morning buffet is okay, nothing fancy though. Hilton next door is better with foods. Overall still a good hotel for your money.

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr AfifAbd, Thank you so much for your review on Tripadvisor for your recent stay at Pullman Kuching. We are very delighted to hear that you enjoyed your stay with us. Our new Executive Chef is in the midst of reviewing our breakfast spread and we hope to improve on our breakfast selection so that our guests would be... More

Malaysia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Good 1. Room is big, the biggest bath room among the hotel i have stayed. 2. Breakfast; nasi lemak, susi, laksa, kolo mee, bread, etc., all taste nice. 3. Location; within walking distance to city centre, Jalan Padungan, Jalan Abell, water front, bazzar, Carpenter street. 4. Big and nice swimming pool. 5. Staff are helpful; among them, Suzana Tan, John,... More

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PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr TanCK, May I begin by thanking you for taking the time to write a review on Tripadvisor on your recent stay at Pullman Kuching. We are pleased to hear that our rooms and facilities are up to your expectations. We would like to apologise for falling short on our services, especially concerning to the WiFi connectivity and to... More

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Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Kuching 5*
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Kuching #1 Family Hotel in Kuching #1 Luxury Hotel in Kuching #3 Business Hotel in Kuching #3 Romantic Hotel in Kuching
Hotel Class
Official Description (provided by the hotel)
Pullman Kuching is the newest addition to the 5-stars international brand in the city. Located in the heart of Kuching on top of the hill at Jalan Mathies, Pullman Kuching offers astonishing panoramic view of the city and the Sarawak River. The hotel is adjacent to a two storey city life-style shopping centre “Hills Shopping Mall” and within walking distance to commercial centre and city attractions. ... more   less 
Number of rooms
389

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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