We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Kuching

Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Four Points by Sheraton Kuching
Professional photos View all
Browse nearby
Four Points by Sheraton Kuching
Write a Review

413 reviews from our community

Traveler rating
    125
    130
    91
    42
    25
See reviews for
88
79
54
141
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (413)
  • Mar-May only
    (101)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (101)
All months
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is a 3star, I found the room a bit tired, and worn. Mouldy smell in the corridors, but I guess that a challenge in a high humidity environment. My bedroom sheets had holes in them, on the top side (ie visible on a made-up bed), not good. Restaurant was ok, I found limited western food options, but just as... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

For a hotel with the Starwood name associated with it you would expect this hotel to be worth the money. It's not. Yes, it is in a perfect stop for those wanting an mediocre hotel to stay at which is a quick 10 minute trip from the airport. However, if you are going on a holiday with family like i... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Okay but cobwebs were becoming structurally integral part of the hotel. Too many staff in hotel dining places with not much to do except look at their phones while tables remain uncleared. Laziness and tardiness at its fullest glory to be seen without a hint of guilt or shame

Was this review helpful? Yes
Selangor, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Close to Airport and big room size. Not that far to go town as compare to what others had comment. it took me around 10-15minutes to reach town. Free parking. Good security where you can only enter to the floor that your room at. I was being allow to have an early check in since the room are available. They... More 

Was this review helpful? Yes
Perth, Australia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 20, 2015

Close to Airport and room size are the plus's Hotel pool closed Lobby was drab Hallways were damp and musty, no lights when you exit elevator, door bell not working.Maintenance not so good. TV channel selection limited Some staff had great personalities the others not so good Wi fi not working Location to airport is the only reason you would... More 

Was this review helpful? Yes
Ipoh, Malaysia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 16, 2015

Previously passed by this hotel and the building looks impressive from the outside. Therefore had certain level of expectation, what more with the brand it carries. It was all good until I come into the bedroom. While the furniture and layout was good, the bed felt worn out and less comfortable than expected. The overhead shower wasn't functioning. There are... More 

Was this review helpful? Yes
Dewsbury. W. Yorks
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 12, 2015

Very disappointing stay here while visiting Sarawak. The hotel looks fine from the outside but as well as a complete lack of charm there are some more serious issues. The free Internet was welcome but suffered from terrible connectivity and was very intermittent. My room was ok but as others pointed out the corridors smelt musty. The buffet both breakfast... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 12, 2015

I am not sure why complaints/concerns are being reviewed here on tripadvisor but seemingly ignored on Agoda. I have written formally to 4P Kch in November 2014, but yet to receive any feedback. Besides, I think your staff would have received many complaints from me--but despite repeated complaints of similar nature, no major improvements were seen. FYI, I have been... More 

Was this review helpful? Yes
Kuching, Malaysia
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2015

I am actually surprised that it is a Sheraton. I have stayed in Sheraton before and am a SPG member. The hotel is built poorly with problems with water leakages, plumbing, electrical and most fixtures in the hotel are either broken, missing or not working. The hospitality of the crew working there are less then professional. Maintenance is a key... More 

Was this review helpful? Yes
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi nmpstorm98, We appreciate your helpful feedbacks and truly sorry for the inconvenience caused. Your concerns I will share it with the related department head and management team for their further action particularly on the hotel facilities. Rest assured, the team are committed to reviewing and improving our products and services. Should you travel back to Kuching, we hope we... More 

Jakarta, Indonesia
Top Contributor
163 reviews 163 reviews
70 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 6, 2015

The hotel is located near airport but not so far to the shopping and business district. The hotel room is spacious, clean and well equipped. The restaurant was fine and the breakfast served variety of food. Hotel staff were friendly and helpful.

Was this review helpful? Yes
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Herman Darnel l, Thanks for your “Nice Hotel Big Room Near Airport” review of Four Points by Sheraton Kuching! It is wonderful to know that you enjoyed your stay at our hotel. Your highlights on our comfortable rooms and the uncomplicated service from our associates are very much appreciated. Again thanks for your constructive review and we look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Four Points by Sheraton Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Kuching

Address: Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Kuching 4*
Number of rooms: 435
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, Hotels.com, Asiatravel.com Holdings, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Four Points by Sheraton Kuching reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Kuching Hotel Kuching
4 Points By Sheraton Kuching
Four Points Kuching
Four Points By Sheraton Kuching Sarawak
Hotel Style:
#6 Luxury Hotel in Kuching

230 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (208)
Viewed
Room/suite (84)
Viewed
Pool/beach area (4)
Viewed
Dining (8)
Viewed
Hotel & grounds (16)
Viewed
View from room (15)
Viewed
Bathroom (38)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay