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All 47 Kuching hotels

Four Points by Sheraton Kuching

4.0 of 5 Hotel   |   Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
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Four Points by Sheraton Kuching
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Ranked #20 of 47 Hotels in Kuching
A recent review
3 of 5 stars reviewed 2 days ago
Inftraveller Melaka
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380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melaka
Top Contributor
61 reviews 61 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is 5 minutes from the airport and has shuttles every hour from 7.15 am (though I don't know until when). It doesn't appear very busy and the staff are friendly. Rooms are quite clean and spacious, but very generic. Water pressure in the shower was quite poor, though usable. The coffee making facilities are adequate, and there is... More

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I checked in late about 11pm after arriving in kuching. Check-in was pretty fast. When I got to my room, I discovered that some of the lights were out. I called reception & they said engineering department staff will come to my room to check. It took them over half hour to come. They also told me that they couldn't... More

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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one of my business trip here. Very big room. But toilet was a bit dirty with molds seen at the corners. However, the guy at the reception was very efficient & friendly. I'd booked a king size bed, due to high occupancy, they switched me to a twin bed room. Despite this, this guy managed to change... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Eileen O, Thanks for your “Big, business stay” review of Four Points by Sheraton Kuching! Your favorable comments on our welcome experience, comfortable and well-appointed rooms, great location, and our caring and friendly associates are much appreciated. On the other hand, our sincere apologies for the inconvenience caused for the shortfall on our bathroom cleanliness. Rest assured I have... More

BINTULU
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked junior suite with quite a reasonable promotion price during that time, it was spacious & clean, however, noticed the furniture & flooring seemed to be worn out despite the fact that the hotel just opened few years ago. The receptionists looked serious & didnt even smile however the check in process was super fast, during that time nobody... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi NURY888, Thanks for your “Spacious” review of Four Points by Sheraton Kuching! We are delighted to know that overall you were happy with your visit and our associates are helpful. Your complimentary comments regarding our well-appointed room are much appreciated. Your highlight on our defective lighting, I will share it with the engineering team for their action. Should you... More

Bsb
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best stay I had here in Kuching. I was given a suite and let me tell you it is breathtaking and has a nice view. The room is quite large and comfortable. Although this hotel is close to the airport, it is quite a distance to the shopping areas, which is the downside of it. Lucky for... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi coldmist11, Thanks for your “Good Stay” review of Four Points by Sheraton Kuching! We glad to know that overall you were happy with your visit with us. Your complimentary comments regarding our well-appointed room, views, comfortable bed and great location are much appreciated. Should you travel back to Kuching again, we hope we can welcome you back to Four... More

Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
55 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed a while back, and it was awful. For reasons I don't want to go into, I decided to give it another chance. What a mistake! Where to start? The hotel is dirty everywhere! Nothing works. Plugs in the room had no power. The floor lamp had no on/off switch and had to be unplugged to turn it off.... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi jchanlifat, We are most concerned to know that we failed to meet your expectations again and please accept our sincere apologies for the service lapsed. I have shared your comments with our Room Division Manager, housekeeping and engineering departments for their attention and action especially on the room and cleanliness concerns. Again thanks for your taking time to share... More

Top Contributor
103 reviews 103 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed in this hotel because close to airport and good meeting facilities. Room are well priced and value for money. Service attentive and caring. Most of all sincerely warm and smiling. Good English skills. Tasty breakfast and for dinner try local food. It is great. The pool was absolutely. refreshing after a day work. Good stay overall

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi jfjlawai, Thanks for your “Good stay and efficient service” review of Four Points by Sheraton Kuching! We are thrilled to know that you had a pleasant experience at our hotel. It is indeed both comforting and encouraging to receive positive reviews such as yours and to learn that we have met your expectations on all aspects of your stay.... More

Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 11, 2014

I stayed for one night here because it close to the airport. The room was spacious,the bed is large and comfortable. We are very happy to stay here. One thing to complain just for the breakfast. We are in hurry to the airport in the early morning and the receptionist say that we can get a take-away breakfast. But the... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Linda T, Thanks for your “Nice Stay” review of Four Points by Sheraton Kuching! We appreciate your favorable comments and pleased able to meet your expectations. I already shared your concerns with our F&B Manager for his attention and follow up, we sincerely sorry for the inconvenience caused. Again thanks your feedback, should you travel back to Kuching we... More

Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed August 7, 2014

Stayed four nights. Really close to the airport but quite some distance from the city centre. The lobby is laid out like a long airport terminal. Plenty of seats were provided enabling use of the free wifi which was available only in the lobby. There are garish plastic flowers and trees with music from an old ‘Chicago’ album playing all... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Meenakshi S, Glad to hear that you are happy with our well-situated location which is close to the transport hubs (Kuching International Airport & Kuching Sentral the Regional Bus Terminal), industrial areas and shopping (The Spring Shopping Mall, Boulevard Hyper Mall, City One Mega Mall). Please accept our sincere apologies for the inconvenience that you come across. Rest assured,... More

Top Contributor
80 reviews 80 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 27, 2014

Four points by sheraton kuching is only about 10mins drive from the airport. Its location is close to all the malls and shops and residential areas in the outskirts of the city. Pls note that this is not in the centre of the city but is easily accessible by anyone with a car. Rooms are quite big. Breakfast is ok... More

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FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Julian F, Thanks for your “Central Location” review of Four Points by Sheraton Kuching! Welcome back! It’s really cheering and glad to hear that you are happy with our hotel services, facilities & well-situated locations which close to the transport hubs (Kuching International Airport & Kuching Sentral the Regional Bus Terminal), industrial area and shopping (The Spring Shopping Mall,... More

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Additional Information about Four Points by Sheraton Kuching

Address: Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Kuching 4*
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Also Known As:
Four Points By Sheraton Kuching Hotel Kuching
4 Points By Sheraton Kuching
Four Points Kuching
Four Points By Sheraton Kuching Sarawak

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