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All 48 Kuching hotels

Four Points by Sheraton Kuching

4.0 of 5 Hotel   |   Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
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Four Points by Sheraton Kuching
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Ranked #21 of 48 Hotels in Kuching
A recent review
3 of 5 stars reviewed 1 week ago
ongaaron Kuala Lumpur, Malaysia
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394 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Always wanted to try staying here when visiting Kuching but never managed to. Finally able to stay here but am slightly disappointed. Even though the hotel has been operating since year 2009 I think more up keep work is needed. To echo what other reviewers mentioned the rooms are huge but the bathrooms are in a sorry state. Not up... More

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Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Brought my wife and baby there for overnight trip. Mouldy corners in bathroom. Staff is accommodating. Great place to savour local food as surrounded by local food coffee shops. Near airport. Great for travelling.

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Sipitang, Sabah, Malaysia
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Plus point for this hotel is it's nearby to the airport for quick getaway. Breakfast buffet (included in the fare) was good with lots of selection. My fav was the beef rendang..melt in the mouth meat and the seafood soup with mee kuning halus or kolomen except that it is not hot.. Room size ok for its standard, however it... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We had booked this hotel to be near friends for our last 3 days in Kuching on our return from Gunung Mulu. We arrived to check only to be told our reservation had been cancelled by our travel agent in Australia! (It hadn"t been.) We paid for wi-fi - 40 ringgit a day! - which proved to be patchy &... More

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Senior Contributor
41 reviews 41 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this wonderful hotel for one night and was not disappointed. Check in was a breeze.. Rooms spacious and modern. View of Kuching airport which was different to me. Plenty of eateries around the area which will not disappoint u. My youngest daughter enjoyed the stay and their room service breakfast. Exclusivity at an affordable price. Highly recommended to... More

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Kuala Lumpur
Contributor
20 reviews 20 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 15, 2014

It's an excellent hotel and the arrangement was fantastic.Excellent service with friendly and helpful staff. Rooms were spacious,clean and well maintained. Lot of variety for breakfast.Hotel is located 5 minutes drive from the airport and shopping mall.Stayed in this hotel for 1 night and i had to say it was good experience.

Was this review helpful? Yes 5
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Raj A, Thanks for your “Excellent Airport Hotel” review of Four Points by Sheraton Kuching! It’s wonderful to know that you enjoyed your stay with us! Thanks for appreciating our well-appointed rooms, great location, food spreads and talented associates. We look forward to the pleasure of welcoming you back soon. Cheers, Ivan Chai Guest Experience Team More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

The wifi service is not available for free in the room. Housekeeping service is very poor, the room is not well kept after housekeeping. The sandals, shampoo and shower gel not replenished if you stay more than one day.

Was this review helpful? Yes 1
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi AlexKim_85_12, Thanks for taking the time to provide feedback. We regret that your stay with us has not been as pleasant and uncomplicated as it should have been. Please accept our sincere apologies for the inconvenience experienced on this occasion. We take such feedback seriously and rest assured I have shared your constructive feedback with our Room Division Manager... More

Kuala Lumpur
Top Contributor
90 reviews 90 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed October 3, 2014

I stayed there for 2 nights for business trip. The main problem with this hotel is the staffs who are poorly trained. When I first called the hotel for free shuttle booking, there was nobody picking up the phone and I had to make several attempts. The check-in counter staffs and bellboys were not friendly and helpful. At least a... More

Was this review helpful? Yes 3
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Teikhin, Thanks for taking the time to provide feedback. We regret that your stay with us not been as pleasant and uncomplicated as it should have been. Please accept our sincere apologies for the inconvenience experienced on this occasion. We take such feedback seriously and rest assured I have shared your constructive feedback with our Front Office team to... More

Busan, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 3, 2014

Traveled with my wife and two infants. We booked a Jr Suite and were upgraded to a premiere suite. It was like staying in a one bedroom apartment. The view was great, but there was no microwave, utensils, wine glasses or enough towels, so we were a bit disappointed during our stay. Pros: price and location. Across the street are... More

Was this review helpful? Yes 3
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Nguyenmsd, Thanks for taking the time to provide feedback. We regret that your stay with us not been as pleasant and uncomplicated as it should have. Please accept our sincere apologies for the inconvenience experienced and service lapsed on this occasion. We take such feedback seriously and rest assured I have shared your constructive feedback with our Room Division... More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 1, 2014

i arrived here to attend a meeting and travelling with an infant and a 2 year old son Arrival: was greeted with a smile with the bell boy: pickup our 4 big suit cases. i check in .it was swift and easy. The bell boys was assisting me to the lobby lift and to the room. Meeting and conference: exquisite... More

Was this review helpful? Yes
FPSheratonKuching, Guest Experience Team at Four Points by Sheraton Kuching, responded to this review

Hi Zayree, We are pleased to know that overall you and your family had a comfortable stay with us. Thanks for appreciating our well-appointed Guest and Function room we glad that you like it. Your kind words on our dining experience will certainly be shared with the whole culinary team. Your concerns on our failed service from the housekeeping department,... More

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Additional Information about Four Points by Sheraton Kuching

Address: Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Kuching 4*
Number of rooms: 435
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Also Known As:
Four Points By Sheraton Kuching Hotel Kuching
4 Points By Sheraton Kuching
Four Points Kuching
Four Points By Sheraton Kuching Sarawak

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