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One Hotel Santubong

Jalan Pantai Damai, Kuching 93748, Malaysia (Formerly Santubong Kuching Resort)
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1 room 1 adult
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76 Reviews from our TripAdvisor Community

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Kuching, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

8 Feb 2016 Check in smooth but a bit slow,enter room near swimming pool,big room but the floor seem like didn't clean up for few weeks,so dirty. The design and room was quite old but the view is nice,swimming pool was clean,no other facilities was available because they are now under new management and a lot renovation is going on.... More 

Helpful?
Thank Jennybong86
Kuching, Malaysia
Level Contributor
4 reviews
2 of 5 stars Reviewed September 24, 2015

We stayed at block 9, 2nd flr. The room is nice, renovated but the bathroom's terrible. Nothing is done to improve it. Dirty. Nothing to do there. Beach is quite far away but there a swimming pool. The place is more suitable for company functions rather than family outing.

Helpful?
Thank jochan63

Travelers are raving about these Kuching hotels

1 review
1 of 5 stars Reviewed August 28, 2015 via mobile

Tv and phone are not functioning..aircond are not cold enough..hair dryer doesn't work..terrible service because you need to walk to the lobby..some block are abandoned..very scary..last time i go on 2007 it quite good actually but now it become the worst hotel ever..

Helpful?
Thank Damien C
kuching
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 3, 2015

The last time my family and i visited this resort was during the Raya holidays in 2008. We thoroughly enjoyed the amenities and the beautiful natural surrounding. Sadly, this time around, it was a real letdown. I don't think we will ever come back here again until the big towkay(boss) pumps in more money to maintain the resort. Though it... More 

Helpful?
Thank janesonia
Sarawak, Malaysia
1 review
1 of 5 stars Reviewed July 12, 2015

Dusty, uncomfortable room.TV, phone, aircond all not functioning. On top of that, there's BIG RAT in the room. The surrounding just like an abandoned town or maybe ghost town. Worst hotel i ever stay.not worth a dime.

Helpful?
Thank psvn20
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 1, 2015 via mobile

It was very bad resort now a day.....aircon broken,room no TV,telephone broken,room plug out of service.....just can say...bad resort....even I stay at Kuching also don't want go...............still got other resort on this area....

Helpful?
Thank Wei Chai S
Kuching, Malaysia
1 review
1 of 5 stars Reviewed May 5, 2015

I stayed here on 3-4th May 2015 at your block 10, room 1032. The room looks very new and spacy but upon checking we found that the tv produced very special kinda of "sound effect", really annoying. The room temperature is 28°C when we entered the room . After complained to the hotel front liner, a maintenance staff was sent... More 

Helpful?
Thank dasyap76
Kuching, Malaysia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed April 21, 2015 via mobile

The lousiest resort in the world has got to be One Santubong. Air-cond in the room is 28°C & cannot change the temperature, hotel lobby no air cond at all & hotter than hell, water is filthy, sometimes slow, most of the time no water at all & no mineral water provided in the room. The only thing I enjoy... More 

Helpful?
Thank By5484
Kuching, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

Very good hotel for retreat and relaxation. But it has very terrible TV signal, no telephone, a bit difficult to find housekeeping. The hotel is designed specifically for urban retreat. Don't forget to bring books, golfs equipment and also bbq set. Sit back and relax. 7 Eleven is available within 4/5 KM located at Damai Central.

Helpful?
Thank NNikman2
Malaysia
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 1, 2015

stayed in at block 6 on 28/2 and check out on 1/3.the place look old and creepy.behind our block is d unoccupied building.while we entered the room..d bath tub was filled with spider web.D floor was dirty.The good thing is the room is spacy.

Helpful?
Thank caraly
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