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One Hotel Santubong

Jalan Pantai Damai, Kuching 93748, Malaysia (Formerly Santubong Kuching Resort)
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One Hotel Santubong
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Best prices for: 1 room 1 guest
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Ranked #46 of 47 Hotels in Kuching
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • Mar-May only
    (14)
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    (22)
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    (14)
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Sarawak, Malaysia
1 review
1 of 5 stars Reviewed 2 weeks ago

Dusty, uncomfortable room.TV, phone, aircond all not functioning. On top of that, there's BIG RAT in the room. The surrounding just like an abandoned town or maybe ghost town. Worst hotel i ever stay.not worth a dime.

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Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 2, 2015

It was very bad resort now a day.....aircon broken,room no TV,telephone broken,room plug out of service.....just can say...bad resort....even I stay at Kuching also don't want go...............still got other resort on this area....

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Kuching, Malaysia
1 review
1 of 5 stars Reviewed May 5, 2015

I stayed here on 3-4th May 2015 at your block 10, room 1032. The room looks very new and spacy but upon checking we found that the tv produced very special kinda of "sound effect", really annoying. The room temperature is 28°C when we entered the room . After complained to the hotel front liner, a maintenance staff was sent... More 

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Kuching, Malaysia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed April 21, 2015

The lousiest resort in the world has got to be One Santubong. Air-cond in the room is 28°C & cannot change the temperature, hotel lobby no air cond at all & hotter than hell, water is filthy, sometimes slow, most of the time no water at all & no mineral water provided in the room. The only thing I enjoy... More 

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Kuching, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

Very good hotel for retreat and relaxation. But it has very terrible TV signal, no telephone, a bit difficult to find housekeeping. The hotel is designed specifically for urban retreat. Don't forget to bring books, golfs equipment and also bbq set. Sit back and relax. 7 Eleven is available within 4/5 KM located at Damai Central.

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Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 1, 2015

stayed in at block 6 on 28/2 and check out on 1/3.the place look old and creepy.behind our block is d unoccupied building.while we entered the room..d bath tub was filled with spider web.D floor was dirty.The good thing is the room is spacy.

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Johor Bahru, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 6, 2015

the hotel room is big but no water heater system in the room, you will not see any other guest in the resort and i am wondering if my group is the only guest in the resort during my stay. but if you would like to be alone or to have to peace of mind then this hotel will be... More 

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Amstelveen, The Netherlands
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 18, 2014

We stayed there during RWMF only because it was cheap. Don't expect much of this place since breakfast is lousy, rooms basic, no fridge since they took it out. Only reception area is renovated and ok. Staff at reception are friendly.

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

Okay,i make a booking tru Booking.com for a month for this Hotel..upon arrival,okay,the room looks creapy,thanks God the toilet is working,n 1 more thing,no lights in de room due to all de blubs are all missing...not worth the price at all

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2014

Stayed 1 night on the 27th Sept 2014 Very disappointing indeed..though I must firstly say the staff were very friendly & as helpful as they could possibly be...The management leaves o lot to be desired ... The place is very rundown in a lot of areas.. Our hotel room had so many broken fixtures..smelled moldy..and no telephone to reception working..... More 

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