Stayed for just one night in April 2009. Reception staff was friendly. Room was OK, with a very large desk. Bathroom was modern. Had to leave very early to the airport the next morning, so I was pleased to know that breakfast at this hotel is served from 4am. Breakfast variety was not impressive, but this perhaps due to the... more

The location of the hotel is considered one of the best. In the down town of the KK, bus station just outside the hotel. 2 cinema complex located just cross a road. Surrounded by numerous foods outles and night clubs. Walking distance (5-20 minutes) to Filipino Handicraft Market, Jetty, Taxi Terminals, Shopping centres, banking facilities and etc. The services of... more

Initial Note: This is NOT the Shangri-La Resort in KK, or (as far as we can tell) part of the Shangri-La chain of hotels and resorts. Some of the reviews here seem to apply to that other property, as this hotel is not beach-front, and is an easy walk to downtown KK locations. The Hotel Shangri-La KK is an aging... more

We spent 3 nights at this hotel and thoroughly enjoyed it. The accomodation was very well presented and comfortable. The service and surroundings were outstanding. It was great having the reserve alongside the hotel. It's well worth a look. There are several restaurants serving a variety of options - all very good. the only downside is that the hotel is... more

if you're expecting the Shangri-La hotel experience, prepare to be disappointed...this is a knock-off of the well known Shangri-La hotel brand properties...even their logo is modeled after Shangri-La hotels. (i.e., look for Shangri La xxx hotel/resort instead of Hotel Shangri-La) It's fairly average, and i think for what you get, it's a bit expensive--think of it as a best western... more

We booked ourselves into this hotel for one night - we had a late flight from KL to KK and needed a hotel for a night so we could catch our early morning flight to Tawau. We stayed here and it was fine for one night. We were leaving early the next morning (an hour or so before breakfast was... more

technically I should have written this review last year but ive been busy travelling....anyway my partner and I stayed at the hotel last year june (Do NOT go to Malaysia in june. It rained heavily every day) and after spending a week in Lagawi we came to KL for 3 days. The hotel was...wow. Everything we were looking for. Classy,... more

This hotel is a reasonably safe bet - nothing special but ticks the boxes of a good location and decent rooms. We never needed a taxi - although crossing the busy road outside was sometimes tricky! The breakfast was average - I think there would be something for everyone from Western to Malay tastes. Overall this hotel was good value... more

We stayed in the Hotel Shangri-La in Kota Kinabalu, Borneo for 5 nights in September 2006. It is a good solid hotel within easy walking distance of the main town, night markets and the recently developed waterfront region. The hotel itself is what you would expect from a mid-range hotel but importantly it was quiet, very clean and the breakfast... more