We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 92 Kota Kinabalu hotels

Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

4.5 of 5 Hotel   |   1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Hotel website
Hotel amenities
Special Rate
Chill Together Package
Save Saved
You added Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) to your Saves list
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
81%
Ranked #6 of 92 hotels in Kota Kinabalu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
jughead52 victoria, australia
  • Overview
  • Reviews (1,280)
  • Photos (1,241)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (304)
  • Location
  • More
true
Write a Review

1,280 people have reviewed this hotel

Traveler rating
    537
    498
    144
    67
    34
See reviews for
369
475
42
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
victoria, australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

I can thoroughly recommend this location for a holiday. The rooms were spacious and clean, if a little bit dated, breakfasts sumptuous, and the head concierge Mr Sabri most helpful in organising my activities.

Was this review helpful? Yes
Makati, Philippines
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed yesterday NEW

Hotel staff were very good, resturants generally ok, Silk resturant particularly good. Golf course not in great shape which they could have advised us before we arrived, however it recovered very well after the daily bouts of rain. The rain was unexpected as we had been led to believe that August was dry in Borneo. Kota Kinabalu town was not... More

Was this review helpful? Yes
bunbury
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Massive and magnificent . With a lobby large enough to park a 747, concourses like highways , the architecture of this resort is awesome. It seems no expense was spared when this 450 room resort was constructed in 1994. All the restaurants and other services are also most impressive. Had a great holiday here.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was in Magellan resort with my wife n 2kids. We stayed in the deluxe resort for 2nights. The room is spacious with a great view looking at the harbour. Specious bathroom, big closet. We have dine at their restaurant for breakfast lunch and dinner. The foods are nice. They have biiiggg swimming pool. The best part is Magellan is... More

Was this review helpful? Yes
Perth, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well I have just had the best holiday that my wife and I have ever had !! Readers of this review please note this is a true reflection oft this beautifull hotel. 1You would not find better management & staff in any hotel in Malaysia_Borneo. 2Property so clean & well looked after . My wife & I arrived at the... More

Was this review helpful? Yes
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Gerard G, We thank you for choosing The Pacific Sutera Hotel as your preferred accommodation while in Kota Kinabalu. Being our first-time guest, it is such an honour to learn of your GREAT stay experience with us! We are indeed humbled by your generous words especially about our safety measure and we thank you for appreciating the integrity of... More

Kuching, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed by the view from the balcony of my room at the 10th floor. The staff were very friendly & accommodative from room reservation/ booking to my check in & stay. I had awesome view looking into the sea & the jetty. Love the life band at the lobby in the evening....very relaxing. The location of the... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
84 reviews 84 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 3 nights at the Sutera Pacific and have a good time. The rooms are large and comfortable. Breakfast offers large asian and continental choice of food. Just the swimming pool i found the water was quite dirty. I liked the fact the i could use the facilities at the nearby sister hotel Magellan. Both resorts offer the shuttle bus... More

Was this review helpful? Yes
sirsa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful resort located right on the sea shore with harbour on one side and pool on other side. Great scenic beauty for the clickers in the morning and evening,morning sunrise from behind the buildings and sunset in the sea in evening.Would love to go again whenever i get a chance.

Was this review helpful? Yes
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear SanjeevG0yal, Thank you for your wonderful review. We are so glad to read that you had a great time at Sutera Harbour Resort. We'd like to add on to your observation about our rooms. Offering a total of 956 guest rooms and suites of luxurious comfort, we have several types of room ranging from the Deluxe Rooms, Magellan Club... More

Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My family and I travel up to Malaysia quite a fair bit and this is by far the best resort we ever stayed. Its family friendly and the service was excellent. The entire time we were in Sabah we didn't leave the hotel because the hotel itself has everything we wanted to do - restaurants,spa, snorkelling services and island trips.

Was this review helpful? Yes 1
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear M_Shazana, Thank you for taking the time to share your stay experience with us on TripAdvisor. We are very proud to note that we are recognised as 'The Best Resort in Malaysia' in your eyes! Your succinct review is very much appreciated and it brings us great joy to have like-minded guests, like yourself, who appreciate and enjoy the... More

Vancouver, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our family stayed at the Pacific as well as Magellan ; this review is for Magellan. The location is less than 10 minutes from airport and 10 minutes from downtown making for an excellent location. Any island hopping / water sports can be accessed from hotel centrally located jetty, very convenient. I have stayed at this resort 10 years ago... More

Was this review helpful? Yes
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear pwong8548, Thank you for posting a review on TripAdvisor. Glad you had a good stay and enjoyed the Sutera Harbour hospitality on your recent trip to Kota Kinabalu. We would like to take this opportunity to assure you that we regularly review our room rates and special offers to ensure that they are in line with the Kota Kinabalu... More

Owners: What's your side of the story?
If you own or manage Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Orbitz, Travelocity, Priceline, Tingo, Otel, BookingOdigeoWL, Hotels.com, TripOnline SA and Venere so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah

1,241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1186)
Viewed
Pool/beach area (198)
Viewed
View from room (97)
Viewed
Hotel & grounds (206)
Viewed
Room/suite (176)
Viewed
Dining (53)
Viewed
Family/play areas (5)
Viewed
Bathroom (52)
Viewed
Business center/function rooms (3)
Viewed
Other (396)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Hotel & grounds (20)
Viewed
Dining (14)
Viewed
Room/suite (7)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kota Kinabalu with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Kota Kinabalu #3 Spa Hotel in Kota Kinabalu #4 Business Hotel in Kota Kinabalu #4 Luxury Hotel in Kota Kinabalu #6 Romantic Hotel in Kota Kinabalu #7 Family Hotel in Kota Kinabalu
Hotel Class
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The Resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The Resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 
Number of rooms
956

Questions & Answers

Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer